Counter DMCA Notifications:<\/strong> If Printful receives a DMCA counter notification, Printful will send a copy of the counter notice to the original complaining party. Unless the copyright owner files an action seeking a court order against the allegedly infringing party and informs Printful of this action, the removed, blocked, or disabled material may be replaced or access to it may be restored 10-14 business days after delivery of the counter notice to the original complaining party. If an action is filed, any Content removed, blocked, or disabled shall remain removed, blocked or disabled at the sole discretion of Printful.<\/p>\n<\/li>\n<li>\n<p><strong>Repeat Infringement:<\/strong> Printful may terminate account privileges of Members that are subject to repeat notices of intellectual property infringement as determined by Printful at its sole discretion.<\/p>\n<\/li>\n<\/ol>\n<\/li>\n<li>\n<p><strong>Copyright and Trademark Responsibility.<\/strong> You agree and represent by accepting this Agreement and using our Services that you own all rights (including copyrights) for the Content you post, or if you are not the owner, that you have permission to use and reproduce the Content in connection with the Services, and that you have all of the rights required to post your Content. Likewise, by accepting this Agreement and using our Services, you agree and represent that you own or have permissions to use all copyrights, trademarks, service marks, trade dress, and trade names incorporated into the Content you post or use in connection with any Content and the Services provided under this Agreement.<\/p>\n<\/li>\n<li>\n<p><strong>Inappropriate, False, or Misleading Content.<\/strong> This should be common sense, but there are certain types of Content we don\u2019t want submitted to our Services (for legal reasons or otherwise). You agree that you will not post any content that is abusive, threatening, defamatory, obscene, vulgar, illegal or otherwise offensive or in violation of any part of this Agreement. You also agree not to post any Content that is false or misleading or uses the Services in a manner that is fraudulent or deceptive.<\/p>\n<\/li>\n<\/ol>\n<h3>4. Use of Services<\/h3>\n<p><strong>Summary:<\/strong> By using Printful, you agree to use our services according to our terms and to respect the rights of our brand name, trademark, and digital items. In case we need to contact you, we'll reach out to you via email.<\/p>\n<p>We grant you a limited, non-exclusive, non-transferable, and revocable license to use our Services, platforms, and integrations subject to this Agreement and the following restrictions in particular:<\/p>\n<ol>\n<li>\n<p><strong>Don\u2019t Use Our Services to Break the Law.<\/strong> You agree that you will not violate any laws in connection with your use of the Services. This includes any local, state, federal, and international laws that may apply to you or Printful. For example, it\u2019s your responsibility to obtain any permits or licenses that your store may require; you must not engage in fraud, theft, anti-competitive conduct, threatening conduct, or any other unlawful acts or crimes against Printful, another Printful user, or a third party. You also agree that you are not the target of trade, financial, and economic sanctions, and that you do not appear on a sanctions-related list, including lists maintained by the U.S. Department of Treasury\u2019s Office of Foreign Assets Control (\u201cOFAC\u201d), the U.S. Department of State, the U.S. Department of Commerce, the European Union, or Her Majesty\u2019s Treasury of the United Kingdom. You also agree that you will not export, reexport, or otherwise transfer Printful\u2019s Products to countries or territories that are the target of comprehensive embargoes or sanctions or parties on the sanctions-related lists referenced above. You agree not to use the Services: (i) to impersonate or attempt to impersonate Printful, any other Printful Party (as defined below), or any other person or entity; or (ii) for the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise. The following are collectively referred to as the \u201cPrintful Parties\u201d: (a) Printful, (b) Printful\u2019s subsidiaries, affiliated companies, and joint ventures, and (c) the officers, directors, members, managers, equity holders, agents, and employees of Printful and its subsidiaries, affiliated companies, and joint ventures.<\/p>\n<\/li>\n<li>\n<p><strong>Don\u2019t Try to Harm Our Systems.<\/strong> You agree not to interfere with or try to disrupt our Services, for example by distributing a virus or other harmful computer code into our platforms, third party services, or other programs or systems our clients may use to promote their Products. You agree not to use the Services: (i) to send, knowingly receive, upload, download, use, or re-use any material which does not comply with this Agreement; or (ii) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm any Printful Party or expose any of them to liability. You agree that Printful reserves the right to audit our platforms (systems) to ensure integrity and compliance with this Agreement, at the sole discretion of Printful.<\/p>\n<\/li>\n<li>\n<p><strong>Follow Brand Guidelines.<\/strong> The name \u201cPrintful\u201d, our iconography, phrases, logos, and designs that we use in connection with the Products or Services we provide are trademarks, service marks, or trade dress of Printful in the US, European Union, and all other countries, that are used for proprietary purposes at our sole discretion. Except as expressly provided in this Agreement, Printful does not grant you any rights to use its trademarks, service marks, or trade dress. You may state in connection with the Services or Products provided by Printful that Printful provided such Services or Products. If you use any of our trademarks in reference to our Products or Services, you must include a statement attributing that trademark to us. You must not use any of our trademarks: (i) in or as the whole or part of your own trademarks; (ii) in connection with activities, Products or Services which are not ours; (iii) in a manner which may be confusing, misleading or deceptive; or (iv) in a manner that disparages us or our information, Products or Services (including the Site). Printful reserves the right to request you to immediately remove any such misused iconography, phrases, logos, and designs at our sole discretion.<\/p>\n<\/li>\n<li>\n<p><strong>Share Your Ideas.<\/strong> We love your suggestions and ideas! They can help us improve your experience and our Services. Any unsolicited ideas or other materials you submit to Printful (not including your Content or Products you sell or warehouse through our Services) are considered non-confidential and nonproprietary to you. By submitting those ideas and materials to us, you grant us a non-exclusive, worldwide, royalty-free, non-revocable, sub-licensable, perpetual license to use and publish those ideas and materials for any purpose, without compensation to you at any time.<\/p>\n<\/li>\n<li>\n<p><strong>Communication Methods.<\/strong> Printful will provide you with certain legal information in writing. By using our Services, you\u2019re agreeing to our communication methods which describe how we provide that information to you. This simply means that we reserve the right to send you information electronically (by email, etc.) instead of mailing you paper copies (it\u2019s better for the environment).<br \/>Under California Civil Code Section 1789.3, Users from the State of California are entitled to the following specific consumer rights notice: <br \/><br \/>The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210. You may contact us at:<br \/>Printful, Inc.<br \/>11025 Westlake Dr., Charlotte, NC 28273<br \/>support@printful.com<\/p>\n<\/li>\n<li>\n<p><strong>Digital Items.<\/strong> Digital items (like mockups, templates, images and other design assets) and texts created in connection with the Products and\/or Services we offer and their intellectual property rights belong exclusively to Printful. Digital items and any results may only be used in connection with the advertising, promoting, offering and sale of Printful\u2019s Products and may not be used for other purposes or in conjunction with products from other manufacturers. If Printful provides the possibility for Users to modify or customize any Digital Items, you will ensure that the Content used to modify such Digital Items will comply with the intellectual property laws and our Acceptable Content guidelines.<\/p>\n<\/li>\n<\/ol>\n<h3>5. Content and Services<\/h3>\n<p><strong>Summary:<\/strong> You are responsible for communicating with your customers and handling any claims they might have. We provide the best service we can on an \"as is\" basis, and please be aware that it may have errors and interruptions.<\/p>\n<ol>\n<li><strong>Items Your Clients Purchase Through Our Sites.<\/strong> You understand that Printful cannot and does not make any warranties about your Content, stores, or what you sell to your Customer that we may warehouse. Any legal claim related to a Product your Customers purchase must be brought directly against you as the seller of the Product. You release Printful from any claims related to Products sold by you through our Services, including claims for misrepresentations by you to your Customers or claims for physical injury or property damage by any of your Products that are warehoused for you by Printful. <\/li>\n<li><strong>Content You Access. <\/strong>Your Customers may come across materials that they find offensive or inappropriate while using our Services. We make no representations concerning any content posted by others through the Services. Printful is not responsible for the accuracy, copyright compliance, legality, or decency of content posted by others that you accessed through the Services. You release us from all liability relating to that content.<\/li>\n<li><strong>Third-Party Services.<\/strong> Our stores on our Site(s) may contain links to third-party websites or services that we don\u2019t own or control (for example, links to Facebook, Twitter, and Pinterest). You may also need to use a product or service of one of our subcontractors or other third parties in order to use some of our Services (like a compatible mobile device to use our mobile apps). When you access these third-party services, you do so at your own risk. The third parties may require you to accept their own terms of use. Printful is not a party to those agreements; they are solely between you and the third party. You agree that Printful will not be liable to you in any way for your use of these third party services.<\/li>\n<li><strong>Services.<\/strong> Printful is dedicated to making our Services the best they can be, but we\u2019re not perfect and sometimes things can go wrong. You understand that our Services are provided \u201cas is,\u201d with all faults and without any kind of warranty (express or implied), except for the warranties provided with respect to Products in Section 6 below. <strong>TO THE FULLEST EXTENT PERMITTED BY LAW, WE ARE EXPRESSLY DISCLAIMING ANY AND ALL WARRANTIES OR CONDITIONS OF NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, AS WELL AS ANY WARRANTIES OR CONDITIONS IMPLIED BY A COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE, WITH RESPECT TO OUR SERVICES, EXCEPT FOR THE WARRANTIES OR CONDITIONS PROVIDED WITH RESPECT TO PRODUCTS IN SECTION 6 BELOW. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR CONDITIONS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.<\/strong> We do not guarantee that:\n<ol>\n<li>the Services will be secure or available at any particular time or location \u2013 Printful shall not be liable for any delays, interruptions or loss of data in connection with the use of our Site and Services. Printful shall strive to ensure that the Services are carried out in other locations in case it is not possible to carry them out at the location the Services were initially intended to be performed at.<\/li>\n<li>any errors for which Printful is responsible will be corrected;<\/li>\n<li>the Services will always be free of viruses or other harmful materials; or<\/li>\n<li>the results of using the Services will meet your expectations. <br \/>You use the Services solely at your own risk.<\/li>\n<\/ol>\n<\/li>\n<li><strong>LIABILITY LIMITS.<\/strong> <strong>TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER PRINTFUL NOR ANY OTHER PRINTFUL PARTY SHALL BE LIABLE TO YOU OR YOUR CUSTOMERS FOR ANY LOST PROFITS OR REVENUES, DIMINUTION IN VALUE, OR FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, EXEMPLARY, ENHANCED, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO THE SERVICES OR THIS AGREEMENT, REGARDLESS OF (I) WHETHER ANY OF THE FOREGOING DAMAGES WERE FORESEEABLE, (II) WHETHER OR NOT YOU WERE ADVISED OF THE POSSIBILITY OF INCURRING ANY OF THE FOREGOING DAMAGES, (III) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT, OR OTHERWISE) UPON WHICH THE CLAIM IS BASED, AND (IV) ANY SPECIFIC CIRCUMSTANCES OF YOU AND\/OR YOUR CUSTOMER. THE LIABILITY OF THE PRINTFUL PARTIES WILL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE SERVICE THAT YOU HAVE PURCHASED OR USED THROUGH THE SITE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL, CONSEQUENTIAL OR CERTAIN OTHER DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU. <\/strong><\/li>\n<\/ol>\n<h3>6. Limited Warranty on Products<\/h3>\n<p><strong>Summary:<\/strong> Please read this section very carefully\u2014it covers our obligations and responsibilities for Printful services. If you have an issue with your order, you may be eligible for a replacement product or refund, so reach out to us as soon as possible.<\/p>\n<p><em>Does not apply to Users residing in the European Economic Area or the United Kingdom (see Section 7).<\/em><\/p>\n<ol>\n<li><strong>Limited Warranty<\/strong>. We warrant that, at the time of delivery of a Product to a User or the Merchant\u2019s Customer, the Product will not be materially defective or damaged (the \u201cLimited Warranty\u201d). Customers residing in Brazil have the right to cancel and return their order within 7 days, for any reason.<\/li>\n<li><strong>Who May Use This Warranty?<\/strong> Printful extends the Limited Warranty only to Users and Merchants. All Limited Warranty coverage terminates if the User or the Merchant\u2019s Customer sells or otherwise transfers a Product.<\/li>\n<li><strong>What Does This Warranty Not Cover?<\/strong> This Limited Warranty does not cover any damage to or defect in a Product caused by any of the following: (a) you or third parties; (b) any improper handling (including during shipping), use or storage of the Product; (c) any failure to follow any Product instructions; (d) any modifications to the Product; (e) any unauthorized repair to the Product; or (f) any external causes such as accidents, fire, flood, \u201cacts of God\u201d or other actions or events beyond our reasonable control; or (g) any costs or expenses related to the loss of use of the Product or any other costs or expenses not covered by this Limited Warranty. This Limited Warranty does not cover any items supplied by third parties, size exchanges or buyer\u2019s remorse. <\/li>\n<\/ol>\n<p>Finally, as noted elsewhere in this Agreement, we unfortunately cannot guarantee that the colors and details in our website images are 100% accurate representations of a Product, and sizes might in some cases be approximate. Accordingly, this Limited Warranty does not cover such matters. <\/p>\n<ol>\n<li><strong>What Is The Period Of Coverage?<\/strong> This limited warranty starts on the date of the delivery of the Product to the User or the Merchant\u2019s Customer and lasts for thirty (30) days (the \u201cWarranty Period\u201d). For the avoidance of doubt, Printful acknowledges that according to some jurisdictions the User may be entitled to a longer Warranty Period.<\/li>\n<li><strong>What Are Your Remedies Under This Warranty?<\/strong> With respect to any materially defective or damaged Product, we will, in our sole discretion, either: (a) replace such Product (or the defective or damaged part of the Product) free of charge, or (b) refund the purchase price paid to us by the User or the Merchant along with the shipping fees corresponding to the defective or damaged Products. <\/li>\n<li><strong>How Do You Obtain Warranty Service?<\/strong> Promptly following delivery of a Product, you or your Customer (if you are a Merchant) will inspect the Product. If a Product is materially defective (including any error by Printful in printing) or damaged upon receipt, or if you received the wrong Product, then in order to be eligible for service under this Limited Warranty, you must submit a claim within the Warranty Period in compliance with our <a href=https://www.printful.com/"https:////www.printful.com//policies//returns/">Return Policy<\/a>. If you are a Merchant, your Customer should contact you regarding any defective or damaged Product and with respect to any delivery of the wrong Product. <\/li>\n<li><strong>LIMITATION OF LIABILITY.<\/strong> THE REMEDIES DESCRIBED IN THIS SECTION 6 ARE YOUR SOLE AND EXCLUSIVE REMEDIES (AND OUR ENTIRE LIABILITY) FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY FOR A DEFECTIVE OR DAMAGED PRODUCT SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT RECEIVED BY US FOR THE PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES, TO THE FULLEST EXTENT PERMITTED BY LAW, BE LIABLE FOR ANY LOST PROFITS OR REVENUES, DIMINUTION IN VALUE, OR FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, EXEMPLARY, ENHANCED OR PUNITIVE DAMAGES OR LOSSES ARISING OUT OF OUR PRODUCTS, REGARDLESS OF (I) WHETHER ANY OF THE FOREGOING DAMAGES WERE FORESEEABLE, (II) WHETHER OR NOT YOU WERE ADVISED OF THE POSSIBILITY OF INCURRING ANY OF THE FOREGOING DAMAGES, (III) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT, OR OTHERWISE) UPON WHICH THE CLAIM IS BASED, AND (IV) ANY SPECIFIC CIRCUMSTANCES OF YOU AND\/OR YOUR CUSTOMER. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM JURISDICTION TO JURISDICTION. WE LIMIT THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES OR CONDITIONS WITH RESPECT TO OUR PRODUCTS, INCLUDING WITHOUT LIMITATION THE WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE DURATION OF THE WARRANTY PERIOD. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION<strong> <\/strong>LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.<\/li>\n<\/ol>\n<h3>7. <strong>Your rights in the case of lack of conformity<\/strong><\/h3>\n<p><strong>Summary:<\/strong> If you reside in the European Economic Area or the United Kingdom, this is where you'll find information on what you can do if there's an issue with your order.<\/p>\n<p>If you are a User residing in the European Economic Area or the United Kingdom, the legal guarantees established by <em>Directive 1999\/44\/EC on consumer sales and guarantees<\/em> or similar consumer contracts regulations apply to the sale of our products. Consequently, you have the right, free of charge, to get the products repaired (or replaced) within the limits provided by the law, or, in case of failure of one of the remedies above to have an appropriate reduction in the price of the products, or the contract cancelled. Delivery costs for returning the product to be repaired or replaced under this clause shall be borne by Printful, as well as any costs related to the delivery to you of the repaired or replaced product.<\/p>\n<p><span style=\"font-weight:400;\">If the Products we supply to you are: (1) made to your specification and are clearly personalized with your designs; or (2) sealed for health protection or hygiene reasons, or both, you do not, have the right to cancel your order or change your mind as set out in our <\/span><a href=https://www.printful.com/"https:////www.printful.com//policies//returns/">Return Policy<\/a>. For Products lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. All such claims are subject to Printful investigation and sole discretion. <span style=\"font-weight:400;\">Printful cannot <\/span><span style=\"font-weight:400;\">guarantee<\/span><span style=\"font-weight:400;\"> delivery to P.O. boxes.<\/span><\/p>\n<h3>12. Description of products<\/h3>\n<p><strong>Summary:<\/strong> We strive towards making our product development process the best we can, yet we can't guarantee that the product representations on our website will be 100% accurate or that the manufacturing stage won't result in damages. To speed up fulfillment, we also offer you product alternatives in case any of your products are out of stock.<\/p>\n<p>While many component parts of our Products are standard, all Products available for purchase are described on their specific page on our Site. We always try to represent each design as accurately as possible via photography and copy points provided by designers, artists or photographers.<\/p>\n<p>We have a policy of continuous Product development so we can provide you with what we consider the best design combined with best performance, and thus reserve the right to amend the specifications of Products, their price, packaging, and any Service associated at any time, without prior notice. Before ordering, we invite you to have a close look at the Product description and design.<\/p>\n<p>We use our best efforts to provide you with the best images and descriptions, but unfortunately cannot guarantee that colors and details in website images are 100% accurate representations of the product, and sizes might in some cases be approximate.<\/p>\n<p>Sometimes during the manufacturing process Products can be damaged. Obviously we won\u2019t knowingly ship damaged items to you (your Customers), but these damaged items can still be used for charitable purposes. Printful reserves the right to donate all damaged items with full or partial designs to charity and you hereby waive your right to collect royalties or other fees regarding damaged Products that are donated.<\/p>\n<p>If a Product the Merchant has ordered goes out of stock and the Merchant has not opted-out of Product alternatives in store settings, the Product might be substituted at Printful's own discretion and without any express notification with the most appropriate Product alternative in the order to avoid fulfillment delays, unless we can't find a comparable replacement, in which case the Merchant still need to wait for the original Product to be restocked. If the Product alternative costs more than the original Product being substituted, Printful will charge the price Merchant has paid for the order of the Product. For Product alternatives that cost less than the original Product, we'll refund you the difference. If you wish to opt-out of alternative Products, you can change it in the store settings. Unless the Merchant has opted-out of Product alternatives in the store settings, <strong>Merchant is solely responsible for informing Merchant\u2019s Customers about the Product being substituted with a Product alternative.<\/strong><\/p>\n<h3>13. Purchase of products<\/h3>\n<p><strong>Summary:<\/strong> To make sure your orders arrive as quickly as possible, please make sure you submit the correct order details at checkout. Printful doesn't take responsibility for missed deliveries due to typos in the delivery information.<\/p>\n<p>Your order is purchase of a Product for which you have paid the applicable fee and\/or other charges that we have accepted and received. Any Products in the same order which we have not accepted do not form part of that contract. We may choose not to accept any orders in our sole discretion.<\/p>\n<p>Orders are placed and received exclusively via the Site. Before ordering from us, it is your responsibility to check and determine full ability to receive the Products. Correct name of the recipient, delivery address and postal code\/zip code, up-to-date telephone number, and email address are absolutely necessary to ensure successful delivery of Products.<\/p>\n<p>All information asked on the checkout page must be filled in precisely and accurately. Printful will not be responsible for missed delivery because of a wrong or misspelled recipient name or surname, delivery address or an inappropriate phone number. Should you like to ask for a change in the delivery address, phone number, or any other special requirements, please contact Printful.<\/p>\n<p>We reserve the right to place your order on hold due to print file issues, security concerns, if we need to confirm your address, or in case of other issues. In case your order will be placed on hold, we will give you 30 days to resolve the issue. If you will not resolve the issue or cancel your order within 30 days, we will cancel the order. In case your order is cancelled, we will only make a refund if work on your order has not started yet.<\/p>\n<h3>14. Delivery<\/h3>\n<p><strong>Summary:<\/strong> While we may provide delivery estimates, we can't provide guaranteed delivery dates. Once Printful receives payment for your order (including delivery fees), we fulfill the order and pass it onto the carrier. This is also the moment where you or your customer legally become the owner of the products.<\/p>\n<p>We deliver to most places in the world. You shall cover delivery costs. Delivery prices are additional to the Product\u2019s price and may vary depending on delivery location and\/or sort of Products, and additional charges may be added to the order for remote or difficult to access locations that require special attention. Flat rate delivery charges are shown on our checkout page; however, we reserve the right to advise you of any additional delivery charges that apply to your specific delivery address.<\/p>\n<p>Some Products are packaged and shipped separately. We cannot guarantee delivery dates and to the extent permitted by law accept no responsibility, apart from advising you of any known delay, for Products that are delivered after the estimated delivery date. Average time for delivery may be shown on the Site. It is only an average estimation, and some delivery can take longer, or alternatively be delivered much faster. All delivery estimates given at the time of placing and confirming order can be subject to change. In any case, we will do our best to contact you and advise you of all changes. We try our best to make Product delivery as simple as possible.<\/p>\n<p>Ownership of the Products will only pass to you\/Customer after we receive full payment of all sums due in respect of the Products, including delivery charges and taxes, and deliver the Products to the carrier. <\/p>\n<p>We make no guarantees with respect to any collaboration we undertake with you, including any collaboration with respect to Services, Products (including new Products) or any integration with a vendor platform.<\/p>\n<h3>15. Release<\/h3>\n<p><strong>Summary:<\/strong> You can\u2019t sue us for anything that we have disclaimed or obtained your release from under this Agreement.<\/p>\n<p>To the fullest extent permitted by law you release us and all other Printful Parties from any and all claims and demands, as well as any and all damages, losses, liabilities, judgments, costs, reasonable attorneys' fees, and other expenses incurred or suffered by any Printful Party, of every kind and nature, known and unknown, relating to or arising out of any right, claim, or matter (a) which is disclaimed by Printful (or for which Printful provides no guarantees) under this Agreement, or (b) for which Printful is otherwise indemnified or released by you under this Agreement.<\/p>\n<h3>16. Indemnity<\/h3>\n<p><strong>Summary:<\/strong> Printful is not responsible for any damages and liabilities you incur if you break the law, violate these terms or any rights of third parties and it results in legal action (this also includes misrepresentations made by you and any product liability claims).<\/p>\n<p>To the fullest extent permitted by law you will defend, indemnify, and hold Printful and the other Printful Parties harmless from any claim or demand made by any third party (including, but not limited to, your Customer), as well as any and all damages, losses, liabilities, judgments, costs, reasonable attorneys' fees, and other expenses of every kind and nature, known and unknown, incurred or suffered by the Printful Parties, relating to or arising out of (a) your breach of this Agreement, (b) your use (or misuse) of our Services, (c) your Content, (d) the infringement by your Content or your account of someone else\u2019s intellectual property or other rights, (d) your violation of any law or the rights of a third party, or (e) if you are a Merchant, any claims related to products or items sold by you through our Services, including claims for misrepresentations by you to your Customers and claims for physical injury or property damage by any of your products or items that are warehoused for you by Printful. We reserve the right to handle our legal defense however we see fit, even if you are indemnifying us, in which case you agree to cooperate with us so we can execute our strategy.<\/p>\n<h3>17. Governing Law<\/h3>\n<p><strong>Summary:<\/strong> If any dispute arises between us we'll apply the laws of the State of North Carolina to resolve it\u2014unless you as a consumer reside in the European Economic Area, Switzerland, or the United Kingdom in which case we'll follow the laws of the Republic of Latvia.<\/p>\n<p>This Agreement, and all disputes and claims arising out of or in connection with this Agreement or its subject matter or formation including non-contractual disputes and claims, are governed by the laws of the State of North Carolina, without regard to its conflict of laws rules. These laws will apply no matter where in the world you live or are located but if you are a User living in the European Economic Area, Switzerland, or the United Kingdom the laws of the Republic of Latvia will apply to any dispute arising out of or relating to this Agreement. Notwithstanding the aforementioned, nothing in this Agreement, including the aforementioned choice of law provision, affects your rights as an User living in the European Economic Area or Switzerland to rely on any mandatory provisions of the law of the country in which you are resident.<\/p>\n<p>For Users in the European Union and the United Kingdom: Alternatively, you can <a title=\"European Consumer Centres Network - ECC Net\" href=https://www.printful.com/"https:////ec.europa.eu//info//live-work-travel-eu//consumer-rights-and-complaints//resolve-your-consumer-complaint//european-consumer-centres-network-ecc-net_en/" target=\"_blank\" rel=\"noopener\">contact the consumer center in your country<\/a> or you can decide to access the platform for alternative extra-judicial resolution of disputes <a title=\"European Commission\" href=https://www.printful.com/"https:////ec.europa.eu//consumers//odr//main//index.cfm?event=main.home.chooseLanguage\%22 target=\"_blank\" rel=\"noopener\">provided by the European Commission<\/a>.<\/p>\n<h3>18. <strong>ARBITRATION AND JURY TRIAL WAIVER<\/strong><\/h3>\n<p><strong>Summary:<\/strong> Any legal dispute involving our services (except for situations defined below) will be resolved by arbitration according to the rules in this Section. By using our services, you waive any rights to a jury trial or class actions.<\/p>\n<p>\u201cDisputes\u201d means all disputes and claims arising out of or in connection with this Agreement or its subject matter or formation including non-contractual disputes and claims, excluding only claims under the Limited Warranty and claims brought by Users living in the European Economic Area, Switzerland, or Users in the United Kingdom against Printful in European Economic Area or in the courts of England and Wales. All Disputes shall be finally settled by final and binding arbitration, using the English language, administered by the American Arbitration Association (the \u201cAAA\u201d) under its Commercial Arbitration Rules (\u201cCommercial Rules\u201d) in effect at that time. The Rules are deemed to be incorporated by reference into this Agreement. As of the date of this Agreement you can find them <a href=https://www.printful.com/"https:////www.adr.org//sites//default//files//Commercial Rules.pdf/">here or by calling the AAA at 1\u2013800\u2013778\u20137879. The Federal Arbitration Act applies to this Agreement. The arbitration shall be administered by the AAA and shall be conducted by a sole arbitrator selected in accordance with the Commercial Rules unless otherwise mutually agreed by the parties. Unless Printful and you agree otherwise, any arbitration hearings will take place in Charlotte, North Carolina, except that, for Users, any arbitration hearings will take place in the county of your residence. Judgment on any arbitration award may be entered and enforced by any court that has jurisdiction to do so. Any arbitration will take place on an individual basis and neither the arbitrator nor AAA are empowered to conduct a class arbitration, class action or to resolve claims of more than a single claimant in anything other than a single proceeding, unless both parties consent. You and Printful acknowledge that AAA may conclude that the Consumer Arbitration Rules or the Rules for the International Centre for Dispute Resolution may be more appropriate in certain cases. You and Printful agree to abide by the decision of the AAA as to the applicable rules in cases where a party may assert that the Commercial Rules are not appropriate. <\/p>\n<p><strong>TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND PRINTFUL KNOWINGLY, VOLUNTARILY, IRREVOCABLY AND ABSOLUTELY WAIVE ALL RIGHTS TO A TRIAL BY JURY OF ANY AND ALL DISPUTES (AS DEFINED ABOVE). THIS JURY TRIAL WAIVER IS INTENTIONALLY MADE AS YOU AND PRINTFUL WOULD PREFER TO RESOLVE ALL DISPUTES (AS DEFINED ABOVE) AS PROVIDED BY THIS SECTION 18. THIS JURY TRIAL WAIVER IS A MATERIAL INDUCEMENT TO ENTERING INTO THIS AGREEMENT. FURTHERMORE, YOU AND PRINTFUL KNOWINGLY, VOLUNTARILY, IRREVOCABLY AND ABSOLUTELY WAIVE ALL RIGHTS TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION OR OTHER FORM OF JOINT DISPUTE RESOLUTION WITH OTHER PARTIES. <\/strong><\/p>\n<p>Notwithstanding the foregoing, you may instead assert your claim in any Dispute in \u201csmall claims\u201d court if you provide us with written notice of your intention to do so before any claim is submitted to arbitration and provided that (a) your claim qualifies, (b) your claim remains in such court, and (c) your claim remains on an individual, non-representative, and non-class basis.<\/p>\n<p>Also, notwithstanding the foregoing, each party shall have the right to bring an action in a court of proper jurisdiction for injunctive or other equitable or conservatory relief, pending a final decision by the arbitrator. <\/p>\n<p>You and Printful shall each bear 50% of all fees and expenses of the AAA and the arbitrator except as otherwise provided by the Commercial Rules (or, if applicable, the Consumer Arbitration Rules or the Rules for the International Centre for Dispute Resolution). The arbitrator may award such fees and expenses of the AAA and the arbitrator as well as other expenses and reasonable attorneys\u2019 fees to a prevailing party consistent with the provisions of the Commercial Rules (or, if applicable, the Consumer Arbitration Rules or the Rules for the International Centre for Dispute Resolution).<\/p>\n<h3>19. <strong>Privacy and Personal Data Processing<\/strong><\/h3>\n<p><strong>Summary:<\/strong> Printful's Privacy Policy is an important part of our Terms of Service that explains how your information is used when you use our services. Please read it very carefully.<\/p>\n<p>Printful collects your personal data to provide our Services. We are committed to protecting your personal data and privacy and our <a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/">Privacy Policy<\/a> details and explains how we are processing Site visitor and User personal information. By accepting this Agreement, you are also accepting and acknowledging our Privacy Policy.<\/p>\n<p>If you are a Merchant and provide us with your customers' personal data, our <a href=https://www.printful.com/"https:////www.printful.com//policies//data-processing-terms/">Data Processing Terms<\/a>, which are incorporated in this Agreement by reference, apply.<\/p>\n<h3>20. General<\/h3>\n<p><strong>Summary:<\/strong> Using our services doesn't make you an agent, partner or employee of Printful. We're not responsible for any violations of these terms if it's out of our control. If you have any questions about our Terms of Service, feel free to contact us at <a href=https://www.printful.com/es/policies/\"mailto:support@printful.com\">support@printful.com./n

No agency, partnership, joint venture, employee-employer, franchisor-franchisee relationship, etc. is intended or created by this Agreement.<\/p>\n<p>Printful will not be liable or responsible to you, nor be deemed to have defaulted or breached this Agreement, for any failure or delay in Printful\u2019s performance under this Agreement when such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, such as any fire; flood; earthquake; governmental action; war, invasion or hostilities; national emergency; explosion; terrorist threat or act; riot or other civil unrest; insurrection; epidemic; lockout, strike or other labor dispute (whether or not relating to our workforce); inability or delay in obtaining supplies; telecommunication breakdown; or power outage.<\/p>\n<p>You represent that you have all necessary permits to grant us with Customer\u2019s personal data to fulfill this Agreement.<br \/><br \/>To ensure full customer support and a higher quality of service, Printful can sign in to customers\/users accounts as a customer according to Printful's Privacy Policy.<\/p>\n<p>If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. In our sole discretion, we may assign this Agreement upon notice to you. Headings are for reference purposes only and do not limit the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of this Agreement.<\/p>\n<p>Printful at its own discretion reserves the right to transfer or assign this Agreement or any right or obligation under this Agreement at any time, including the right to engage third party manufacturing services to perform any Services. If you are a User in the European Economic Area or the United Kingdom and such transfer or assignment may reduce your guarantees under this Agreement, then Printful will ask for your permission beforehand.<\/p>\n<p>If you have any questions about this Agreement, please email us at support@printful.com.<\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601","createdAt":"2024-02-14 19:42:30","updatedAt":"2024-02-15 06:55:13"},{"id":59,"title":"Privacy Policy","subtitle":"How Printful gathers and manages your data","slug":"policies\/privacy","langSlug":"\/es\/politicas\/privacidad","isNew":1,"isHidden":0,"isUpdated":0,"isDownloadable":1,"categoryId":1,"position":1,"contextId":"49c2112cf38f2160c0a678a2fb9e8ce2","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6"],"text":"<span class='wysiwyg pf-d-block'><p><em>Last updated on August 16, 2023<\/em><\/p>\n<p>Printful, Inc. (\u201cwe\u201d, \u201cour\u201d, \u201cus\u201d, or \u201cPrintful\u201d) respects the privacy of its users and is fully committed to protect their personal data and use it in accordance with data privacy laws. This Privacy Policy describes how we collect, use, and process any personal data that we collect from you\u2014or you provide to us\u2014in connection with your use of our website (www.printful.com) or our mobile apps and our print-on-demand services (collectively, \u201cServices\u201d). By accessing or using our Services, you signify your understanding of the terms set out in this Privacy Policy.<\/p>\n<p>We do not knowingly collect, maintain, disclose, or sell personal information about users under the age of sixteen (16). If you are under the age of 16, please do not use our Services. If you are under the age of 16 and have used our Services, please contact us at the email address below so that we may delete your personal information.<\/p>\n<p>If you use our Services only for your personal use, you are to be considered as the \u201cUser\u201d and for the purpose of the General Data Protection Regulation (\u201cGDPR\u201d) and the UK General Data Protection Regulation (as defined by the UK Data Protection Act 2018 as amended by the Data Protection, Privacy and Electronic Communications (Amendments, etc) (EU Exit) Regulations 2019), we are the data controller.<br \/>If you use our Services to execute orders and deliver products to third parties, you are to be considered as the \u201cMerchant\u201d and with regard to your contact details and the other data listed in Section 1 below, we are the data controller. Where we act on a Merchant\u2019s behalf to fulfill an order with regard to the Merchant\u2019s customer, we are a data processor: please see our <a href=https://www.printful.com/"https:////www.printful.com//policies//data-processing-terms/" target=\"_blank\" rel=\"noopener\">Data Processing Terms<\/a>.<br \/><br \/>Note that while our Services may contain links to other websites or services, we are not responsible for each respective website\u2019s or service\u2019s privacy practices and encourage you to be aware of this when you leave our Services and carefully read the privacy statements of each and every website and service you visit. This Privacy Policy does not apply to third-party websites and services. If you wish to contact Printful regarding your personal data or this Privacy Policy, please contact us at <a href=https://www.printful.com/es/policies/\"mailto:privacy@printful.com\">privacy@printful.com./n

1. Information we collect<\/h3>\n<p><strong>1.1. Information collected about Users and Merchants and how we use it<\/strong><\/p>\n<p>Where you are a User and it is necessary to fulfill our contract with you for the purposes of providing, maintaining, or improving our products and Services (including, to the extent permitted by applicable law, any matters in our legitimate interests with respect to the Services), we will con\ufb01rm your identity, contact you, provide customer support (including via chat, in the comment section of our blog, or other platforms, where you may reach us), operate your account with us and invoice you. For the aforementioned purposes, we collect information that may contain the following personal data:<\/p>\n<ul>\n<li>Name;<\/li>\n<li>Company name;<\/li>\n<li>Shipping information;<\/li>\n<li>Email address and phone number;<\/li>\n<li>Payment and billing information (payment method details, first and last digits of your payment card);<\/li>\n<li style=\"font-weight:400;\"><span style=\"font-weight:400;\">Information, including images and data, which may appear on government-issued identity documents;<\/span><\/li>\n<li>Order handling information<\/li>\n<\/ul>\n<p><span style=\"font-weight:400;\">We may request some of the personal data indicated above in furtherance of our legal obligations and legitimate interest in ensuring that users and end customers are not the target of trade, financial, and economic sanctions, and do not appear on a sanctions-related list, including lists maintained by the U.S. Department of Treasury\u2019s Office of Foreign Assets Control (\u201cOFAC\u201d), the U.S. Department of State, the U.S. Department of Commerce, the European Union, or Her Majesty\u2019s Treasury of the United Kingdom.<\/span><\/p>\n<p>If you have given your consent when registering your account, when subscribing to our newsletter or blog, or shared your email address or other personal data with us to receive any other information (for example, our list of sub-processors), we will process your email address to send you the informative and\/or promotional materials, to which you have subscribed to, for example, newsletters, advertisements of our Services and other information about our Services that you have requested. At any point in time you can unsubscribe from receiving the above-mentioned information in our email footers and through your noti\ufb01cation settings on Printful. For Merchants, we will not use the contact details of your customers to directly market or advertise our Services to them.<\/p>\n<p>We obtain location information you provide in your profile or your IP address. We use and store information about your location to provide features and to improve and customise the Services, for example, for Printful\u2019s internal analytics and performance monitoring; localisation, regional requirements, and policies for the Services; for local content, search results, and recommendations; for delivery and mapping services; and (using non-precise location information) marketing.<\/p>\n<p>When you call our customer support phone line, we may monitor or record the call to ensure the quality of our customer support. If you have a Printful account, we will retain the recording for as long as you have an account. If you do not have an account, we will delete the recording within 12 months or retain it, if it will be needed to resolve disputes between you and us.<\/p>\n<p>When you interact with our customer support through email or chat features which may be offered via third-party software, we may monitor or record the conversation to ensure the quality of our customer support. If you have a store account, we will retain the recording for as long as you have an account. If you do not have an account, we will delete the recording within 12 months or retain it if it is needed to protect our legal interests or resolve disputes between you and us.<\/p>\n<p>By using cookies and similar technology on our website, we may collect data such as information on your device, your preferences and information filled while visiting our website, your interaction with the website, and other information used for analytical, marketing, and targeting activities (including unique visits, returning visits, length of the session, actions carried out in the webpage). Learn more about how we use cookies on our website and how to opt out of interest-based advertising by clicking <a href=https://www.printful.com/"https:////www.printful.com//policies//cookies/" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<p>As it is in our legitimate interests to ensure our network security, give you access to and to improve our Services, we also collect the following technical usage data:<\/p>\n<ul>\n<li>How and when you access your account;<\/li>\n<li>Information about the device and browser you use;<\/li>\n<li>IP address and device data.<\/li>\n<\/ul>\n<p><strong>1.2. Information collected about our Merchant\u2019s Customers<\/strong><\/p>\n<p>Where we act on a Merchant\u2019s behalf to fulfill an order with regard to the Merchant\u2019s customer (i.e. an end user of our Services), we are a data processor and we collect information relating to the Merchant\u2019s customer, such as personal data relating to the end user of our Services, any personal data in the printing content (where applicable), personal data revealed during the use of any Printful services, including name, email address, phone number, shipping address, and other information about the Merchant's customers.<\/p>\n<p>If you are a customer of the Merchant (an end user of our Services), the Merchant is the data controller with regard to your personal data and should provide you the information on how your personal data is collected and processed when using our Services. Please read the Merchant\u2019s privacy policy for further information. The Merchant is your contact for any questions you have about how it handles your personal data.<\/p>\n<p><strong>1.3. Privacy Policy Addendum Regarding Data Collection for California and Virginia residents<\/strong><\/p>\n<p><span style=\"font-weight:400;\">The chart below describes the categories of Personal Information and Personal Data (as those respective terms are used in Section 7 and Section 8 of the Privacy Policy), as applicable, that we may collect, the purposes for such collection, and the types of entities with whom we may have shared such information. <\/span><strong>We do not sell personal data to third parties. <\/strong><\/p>\n<table>\n<tbody>\n<tr>\n<td>\n<p><strong>Categories of Personal Information<\/strong><\/p>\n<\/td>\n<td>\n<p><strong>Sources of Information<\/strong><\/p>\n<\/td>\n<td>\n<p><strong>Use of Information<\/strong><\/p>\n<\/td>\n<td>\n<p><strong>Sharing of Information<\/strong><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p><span style=\"font-weight:400;\">Identifiers, including your name, postal address, email address, and telephone number. <\/span><\/p>\n<p><span style=\"font-weight:400;\">These data types also include \u201cpersonal information,\u201d as the term is defined by the CCPA (California), and \u201cpersonal data\u201d as defined u<\/span><span style=\"font-weight:400;\">nder the VCDPA (Virginia).<\/span><span style=\"font-weight:400;\"> <\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">We collect this information directly from you.<\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">We use this information to: provide, maintain, and improve our products and Services; provide customer support (including via chat, in the comment section of our blog, or other platforms, where you may reach us), operate your account with us, and invoice you. <\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">We share this information with Service Providers and certain other individuals and entities as described in the section above entitled \u201cSharing Personal Data with Third Parties.\u201d <\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p><span style=\"font-weight:400;\">Commercial information.<\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">We collect this information directly from you.<\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">We use this information to process your transactions and deliver our products to you.<\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">We share this information with Service Providers and certain other individuals and entities as described in the section above entitled \u201cSharing Personal Data with Third Parties.\u201d<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p><span style=\"font-weight:400;\">Internet or other electronic network activity information, such as IP addresses and cookies. <\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">We collect this information automatically from your computer or device.<\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">We use this information to provide, maintain, and improve our Services and to personalize your online experience.<\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">We share this information with Service Providers and certain other individuals and entities as described in the section above entitled \u201cSharing Personal Data with Third Parties.\u201d <\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p><span style=\"font-weight:400;\">Audio Information <\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">We collect this information directly from you.<\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">We use this information to ensure the quality of our customer support.<\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">Not applicable.<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p><span style=\"font-weight:400;\">Professional and employment related information. <\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">We collect this information directly from you.<\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">We collect such information if you apply for a job via our careers page and use it in connection with processing your application.<\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">Not applicable.<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p><span style=\"font-weight:400;\">Educational information, such as the information included in your resume. <\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">We collect this information directly from you.<\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">We collect such information if you apply for a job via our careers page and use it in connection with processing your application.<\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">Not applicable.<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3>2. Sharing personal data with third parties<\/h3>\n<p>In order for Printful to provide you with our Services, we work with third parties who perform services on<br \/>our behalf and with whom we share personal data to support our Services (\u201cService Providers\u201d).<\/p>\n<p>Information you have provided to us during the use of our Services, including technical usage data, is shared for business purposes in our legitimate interests with third parties who provide hosting and server co-location services as well as data and cyber security services.<br \/><br \/>Information you have provided to us during the use of our Services may be shared with third-party manufacturing services whom we engage to provide our Services to you.<\/p>\n<p>Your email address and other contact details you have provided to us and your messages to our customer service is shared for business purposes in our legitimate interests with communication, email distribution, and content delivery services as well as customer support system providers.<\/p>\n<p>Information regarding your purchases and payments is shared with billing and payment processing services, fraud detection and prevention services, accounting and \ufb01nancial advisors, advisors, so that we can provide our Services<br \/>to you.<\/p>\n<p>Information regarding your use of our website and other information received from cookies and similar technology is shared with web analytics, session recording, and online marketing services.<\/p>\n<p>If we provide marketing to you, information on your account, purchases and preferences can be shared with marketing services.<\/p>\n<p>Insofar as reasonably necessary to defend our legal rights, we may share your personal data with our legal advisors.<\/p>\n<p>We will only share personal data to Service Providers that have undertaken to comply with obligations set out in applicable data protection laws.<\/p>\n<p>We may share your personal data with our affiliates (companies within our corporate family), in our<br \/>legitimate interests for business purposes.<\/p>\n<p>In certain circumstances, we are required to share information with third parties to comply with legal requirements or requests, as well as to protect our, or a third party\u2019s, lawful interests. We will also disclose your information to third parties in and outside your country only to the extent allowed by applicable law, including:<\/p>\n<ul>\n<li>to a prospective purchaser or purchaser that acquires all or substantially all of us or our business;<\/li>\n<li>to a third party in the event that we sell or buy any business or undergo a merger, in which case we may disclose your information to the prospective buyer of such business; and<\/li>\n<li>to a third party if we sell, buy, merge or partner with other companies or businesses, undergo a reorganisation, bankruptcy, or liquidation; or otherwise undertake a business transaction or sell some or all of our assets. In such transactions, your information may be among the transferred assets.<\/li>\n<\/ul>\n<h3>3. Retention periods<\/h3>\n<p>We may retain your personal data for as long as you have a Printful account or any of the abovementioned legal bases for personal data processing still exists. For example, if you unsubscribe from our marketing, newsletter, or blog emails, we will stop the processing of the personal data for such purposes. If you have used our Services without creating a Printful account, we will keep your personal data as long as necessary to comply with our legal obligation to retain information relating to provision of services, for example, for tax purposes.<\/p>\n<p>After terminating your relationship with us by deleting your Printful account or otherwise ceasing to use our Services, we may continue to store copies of your (and in regard to Merchants, your customers' personal data) as necessary to comply with our legal obligations, to resolve disputes between you and us (or you and your customers), to prevent fraud and abuse, to enforce our agreements, and\/or to protect our legitimate interests (to the extent that we are permitted by the applicable law to continue to store copies to protect our legitimate interests).<\/p>\n<h3>4. Data subject's rights<\/h3>\n<p>If you are a User or Merchant located in the European Economic Area or the United Kingdom, in accordance with European Union and United Kingdom data protection regulations, you have certain rights with respect to your personal data. You have the right to request access to your personal data; in certain circumstances to correct, amend, delete, or restrict the use of your personal data by logging into your Printful account or by reaching us using the contact information provided below. In addition, you can object to the processing of your personal data in some circumstances (in particular, where we are not required to process your data to meet a contractual or other legal requirement). These rights may be limited, for example, if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law to retain, are permitted by law to retain, or have compelling legitimate interests in retaining (to the extent that applicable law permits us to retain such information based on our legitimate interests).<\/p>\n<p>Furthermore, if you believe that we have unlawfully processed your personal data, you have the right to submit a complaint to the contact information provided below, or to your respective data protection supervisory authority. If you are a customer of a Merchant (an end user of our Services), please direct your concern to the relevant Merchant in the first instance.<\/p>\n<h3>5. Information security<\/h3>\n<p>We seek to use reasonable organizational, technical, and administrative measures to protect the con\ufb01dentiality, integrity, and availability of personal data. We encourage you to take care of the personal data in your possession that you process online and set strong passwords for your Printful account, limit access to your computer and browser by signing out after you have \ufb01nished your session, and avoid providing us with any sensitive information.<\/p>\n<h3>6. International transfers of data<\/h3>\n<p>All the information you provide may be transferred or accessed by our parent company in the United States our affiliate companies and subsidiaries in other countries, such as Latvia, Poland, Spain, and the UK and our Service Providers (as described above) for the provision of our Services as described in this Privacy Policy. When we transfer your information globally, we take necessary measures to ensure appropriate protection of your information, including, as applicable, entering into the European Commission\u2019s Model clauses for the transfer of personal data to third countries (i.e., the standard contractual clauses) and any equivalent clauses issued by the relevant competent authority of the UK.<\/p>\n<h3>7. Privacy Policy addendum for California residents<\/h3>\n<p>Under the California Consumer Privacy Act (\u201cCCPA\u201d), California residents are afforded certain rights about the Personal Information (as such capitalized term is defined under the CCPA) we have collected about them, which we have described in more detail below.<\/p>\n<p>We are both a \u201cbusiness\u201d and a \u201cservice provider\u201d under the CCPA, depending on how you interact with us. This section applies only to personal information we collect in our role as a business. Where we act on a Merchant\u2019s behalf to fulfil an order with regard to the Merchant\u2019s customer, we are a Service Provider under the CCPA. Please read the Merchant\u2019s privacy policy for further information on how to exercise your rights under the CCPA. The Merchant is your contact for any questions you have about how it handles your Personal Information.<\/p>\n<p><span style=\"font-weight:400;\">The chart<\/span><span style=\"font-weight:400;\"> found at Section 1.3 of the Privacy Policy describes <\/span><span style=\"font-weight:400;\">the categories of Personal Information that we have collected and shared over the past twelve (12) months, the purposes for such collection, and the types of entities with whom we have shared such information.<\/span><\/p>\n<p><strong><em>Rights under the CCPA <\/em><\/strong><\/p>\n<p>If you are a California resident, the processing of certain personal information about you may be subject to the CCPA. Where the CCPA applies, this section provides additional privacy disclosures and informs you of key additional rights as a California resident. We will never discriminate against you for exercising your rights, including providing a different level or quality of services or denying goods or services to you when you exercise your rights under the CCPA.<\/p>\n<p><strong><em>Right to Know Request<\/em><\/strong><\/p>\n<p>Under the CCPA, California residents have a right to request information about our collection, use, and disclosure of your personal information over the prior twelve (12) months, and ask that we provide you free of charge with the following information: <\/p>\n<ol>\n<li>the categories of personal information about you that we collected;<\/li>\n<li>the categories of sources from which the personal information was collected;<\/li>\n<li>the purpose for collecting personal information about you;<\/li>\n<li>the categories of third parties to whom we disclosed personal information about you and the categories of personal information that was disclosed (if applicable) and the purpose for disclosing the personal information about you; and<\/li>\n<li>the specific pieces of personal information we collected about you.<\/li>\n<\/ol>\n<p><strong><em>Right to Delete Request<\/em><\/strong><\/p>\n<p>Under the CCPA, you also have a right to request that we delete personal information, subject to certain exceptions. <\/p>\n<p><strong><em>Right to Opt-Out of the Sale of Personal Information <\/em><\/strong><\/p>\n<p>You may request that we not sell your Personal Information. Please note, however, that CCPA defines \u201csale\u201d very broadly, and includes \u201cselling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a California consumer\u2019s Personal Information by the business to another business or third party for monetary or other valuable consideration.\u201d We use services that help deliver interest-based ads to you and may transfer Personal Information to business partners for their use. Making Personal Information (such as online identifiers or browsing activity) available to these companies is considered a \u201csale\u201d under the CCPA.<\/p>\n<p><strong><em>How to Exercise Your Rights<\/em><\/strong><\/p>\n<p>If you are a California resident to whom the CCPA applies, you may contact us to exercise your rights: {PLACEHOLDER_FOR_CCPA_POLICY__DO_NO_REMOVE}<\/p>\n<p>Once we receive your request, we will review it, determine whether we can verify your identity, and process the request accordingly. We may need to collect information from you to verify your identity, such as your email address, government issued ID or date of birth. You may make a verifiable consumer request to access your personal information twice per twelve (12) month period. We aim to fulfill all verified requests within 45 days pursuant to the CCPA. If necessary, extensions for an additional 45 days will be accompanied by an explanation for the delay.<\/p>\n<p>You may designate, in writing or through a power of attorney document, an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us.<\/p>\n<h3>8. Privacy Policy addendum for Virginia residents<\/h3>\n<p><span style=\"font-weight:400;\">Under the Virginia Consumer Data Protection Act (\u201cVCDPA\u201d), Virginia residents are afforded certain rights regarding the data we have collected about them. This notice describes how we collect, use, and share your Personal Data in our capacity as a \u201cController\u201d under the VCDPA, and the rights that you have with respect to your Personal Data, including sensitive personal data. For purposes of this section, \u201cPersonal Data\u201d and \u201csensitive data\u201d have the meanings given in the VCDPA and do not include information excluded from the VCDPA\u2019s scope. In general, personal data is information reasonably linkable to an identifiable person.<\/span><\/p>\n<p><span style=\"font-weight:400;\">The chart found at Section 1.3 of the Privacy Policy describes the categories of Personal Data that we collect about you. However, the type of Personal Data collected will depend upon how you interact with our Sites and the information you voluntarily provide us. Accordingly, we may not collect all of the information listed in the chart from you. In addition, we may collect and\/or use additional types of information after providing notice to you and obtaining your consent to the extent such notice and consent is required by the VCDPA.<\/span><\/p>\n<p><em><strong>Your rights under VCDPA<\/strong><\/em><\/p>\n<p><strong>Right to Access Information\/Correct Inaccurate Personal Data. <\/strong><span style=\"font-weight:400;\">You have the right to request access to Personal Data collected about you and information regarding the purposes for which we collect it, and the third parties and service providers with whom we share it. Additionally, you have the right to correct inaccurate or incomplete Personal Data. You may submit such a request as described below. <\/span><\/p>\n<p><strong>Right to Deletion of Personal Data<\/strong><span style=\"font-weight:400;\">. You have the right to request in certain circumstances that we delete any Personal Data that we have collected directly from you. You may submit such a request as described below. We may have a reason under the law why we do not have to comply with your request, or why we may comply in a more limited way than you anticipated. If we do, we will explain that to you in our response.<\/span><\/p>\n<p><strong>Right to Opt-Out of Sale of Personal Data to Third Parties.<\/strong><span style=\"font-weight:400;\"> You have the right to opt out of any sale of your Personal Data by Printful to third parties. We do not sell Personal Data to third parties for their own direct marketing purposes. <\/span><\/p>\n<p><strong>Right to Portability. <\/strong><span style=\"font-weight:400;\">You have the right to request a copy of the Personal Data that you previously provided to us as a Controller in a portable format. Our collection, use, disclosure, and sale of Personal Data are described in our Privacy Policy. <\/span><\/p>\n<p><strong>Right to Opt-Out of Targeted Advertising.<\/strong><span style=\"font-weight:400;\"> You have the right to opt-out of Targeted Advertising based on your Personal Data obtained from your activities over time and across websites or applications.<\/span><\/p>\n<p><strong>Right to Opt-Out of Profiling<\/strong><span style=\"font-weight:400;\">. You have the right to opt-out of having your Personal Data processed for the purpose of profiling in the furtherance of decisions that produce legal or similarly significant effects concerning you.<\/span><\/p>\n<p><strong>Right to Appeal. <\/strong><span style=\"font-weight:400;\">If we decline to take action on any request that you submit in connection with the rights described in the above sections, you may ask that we reconsider our response by sending an email to <\/span><a href=https://www.printful.com/es/policies/\"mailto:privacy@printful.com/">Data Processing Terms <\/a><\/strong><\/p>\n<p><span style=\"font-weight:400;\">We made general policy updates for consistency and readability and specific updates as outlined below: <\/span><\/p>\n<ul>\n<li style=\"font-weight:400;\"><strong>In Section 1, we updated and added definitions for the terms used in the policy. <\/strong><span style=\"font-weight:400;\">We added definitions of \u201cAffiliate,\u201d \u201cData Importer\/Exporter,\u201d \u201cSelling,\u201d and \u201cSharing,\u201d and updated the definition of \u201cAgreement.\u201d<\/span><\/li>\n<li style=\"font-weight:400;\"><strong>We updated Section 3: Details of the Processing.<\/strong><span style=\"font-weight:400;\"> We have provided detailed information to ensure transparency.<\/span><\/li>\n<li style=\"font-weight:400;\"><strong>We updated Section 7:<\/strong> <strong>Sub-processors and Data Transfer.<\/strong><span style=\"font-weight:400;\"> We changed how and when Merchants are notified of data sub-processor changes and the objection process. We also added instructions for accessing the current sub-processor list. <\/span><\/li>\n<li style=\"font-weight:400;\"><strong>We updated Section 9:<\/strong> <strong>Return and deletion of Data.<\/strong><span style=\"font-weight:400;\"> We explained how Printful will return or delete Merchant data and in what format the data can be stored. Printful is permitted to aggregate, de-identify, or anonymize personal information so that it no longer meets the definition of Personal Data under applicable Data Protection Laws and may use such aggregated, de-identified, or anonymized data for its own research and development purposes. Printful will not attempt to or actually re-identify any previously aggregated, de-identified, or anonymized data without the specific written instructions of the Merchant.<\/span><\/li>\n<li style=\"font-weight:400;\"><strong>We updated Section 10: Governing Law.<\/strong><span style=\"font-weight:400;\"> These Terms shall be governed by and construed following the governing law and jurisdiction provisions in the Agreement unless required otherwise by applicable Data Protection Law. <\/span><\/li>\n<li style=\"font-weight:400;\"><strong>We updated Schedule 1: Technical and Organizational Security Measures,<span style=\"font-weight:400;\"> to which Printful will adhere by processing personal data on behalf of the Merchant.<\/span><\/strong><\/li>\n<\/ul>\n<h2><strong>Printful Membership Subscription Terms of Service published on October 17, 2023<\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//membership-subscription-terms-of-service/">Membership Subscription Terms of Service<\/strong><\/a><\/p>\n<p><span style=\"font-weight:400;\">As we have officially launched Printful Membership Subscription plans (Printful Growth and Printful Business, hereinafter - the \u201c<\/span><strong>Memberships<\/strong><span style=\"font-weight:400;\">\u201d), we have also published the Printful Membership Subscription Terms of Service and removed the Subscription Terms of Service for the discontinued Printful Pro and Printful Plus subscriptions, as well as any reference thereto. <\/span><\/p>\n<p><span style=\"font-weight:400;\">The Printful Membership Subscription Terms of Service include information on the access to and eligibility for Memberships, the services included in said Memberships, as well as information on billing, free trials, automatic renewal and cancellation terms, dispute resolution, and limitation of liability, among other things. <\/span><\/p>\n<h2><strong>Privacy Policy update on Aug 16, 2023 <\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/" target=\"_blank\" rel=\"noopener\"><strong>Privacy policy<\/strong><\/a><\/p>\n<p><span style=\"font-weight:400;\">Key updates:<\/span><\/p>\n<ul>\n<li><strong>We elaborated on how we collect and store customer information. Section 1. <\/strong><span style=\"font-weight:400;\">We explained that we may monitor or record the conversations our customers have with Printful customer support via email or chat and that we store this information as long as the customer has an active printful account. <\/span><\/li>\n<\/ul>\n<h2><strong>Norwegian Transparency Act Statement published on June 28, 2023<\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//norwegian-transparency-act-statement/">Norwegian Transparency Act Statement<\/strong><\/a><\/p>\n<p><span style=\"font-weight:400;\">As we\u2019re expanding our operations and entering new markets, we regularly update our policies to comply with new legal requirements and to provide you with more specific and in-depth information on how we provide services and manage our processes and personal data.<\/span><\/p>\n<p><strong>On June 28, 2023, we published the Norwegian Transparency Act Statement. <\/strong><span style=\"font-weight:400;\">Norwegian Act relating to enterprises\u2019 transparency and work on fundamental human rights and decent working conditions (\u201cTransparency Act\u201d) requires large enterprises to publish a statement regarding the results of their due diligence to identify, address, prevent, and limit violations of human rights or decent working conditions.<\/span><\/p>\n<p><strong><span style=\"font-weight:400;\">We published our statement to show that Printful is committed to ensuring ethical and fair-labor practices for all our employees, and we seek and expect our suppliers to do the same.<\/span> <\/strong><\/p>\n<h2><strong>Modern Slavery Act Statement update on June 27, 2023<\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//modern-slavery-act-statement/">Modern Slavery Act Statement <\/strong><\/a><\/p>\n<p><strong>Key updates:<\/strong><\/p>\n<ul>\n<li style=\"font-weight:400;\"><strong>We\u2019ve updated the statement to reflect the most recent updates in our efforts to eradicate slavery and human trafficking.<\/strong><span style=\"font-weight:400;\"> This year, Printful created and launched its own Vendor Compliance Manual, which sets forth various business ethics, product safety, and social responsibility-related requirements and mandates suppliers to ensure compliance throughout their supply chain with all applicable laws that prohibit slavery and human trafficking.<\/span><\/li>\n<\/ul>\n<h2>Affiliate Program Terms of Service update on Feb 23, 2023<\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//affiliate/">Affiliate Program Terms of Service <\/strong><\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>We updated the length of the affiliate commission earning period. Section 5.<\/strong> We\u2019re increasing our affiliate commission earning period from 9 to 12 months.<\/li>\n<\/ul>\n<h2>Creative Services Terms update on February 3, 2023<\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//creative-services/">Creative Services Terms <\/strong><\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>We clarified how we approach third-party copyright use. Section 3.<\/strong> We made minor changes to the terms to clarify that there might be cases when we can\u2019t transfer IP rights to certain elements of a file, for example, if there is a sound used in the file which is copyrighted by another person.<\/li>\n<\/ul>\n<h2>Warehousing &amp; Fulfillment Terms of Service update on Feb 3, 2023<\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Warehousing &amp; Fulfillment Terms of Service<\/strong><\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>We added information on restrictions for warehousing services. Updates to service restrictions and linking FAQs. Section 1, Section 6, Section 7, Section 8, and Section 9.<\/strong> We clarified that not all warehousing services are available in all Printful warehousing locations. We also updated links to related resources that provide up-to-date information on warehousing fees.<\/li>\n<\/ul>\n<h2>Referral Program Terms of Service update on February 3, 2023<\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//referral/">Referral Program Terms of Service<\/strong><\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>We updated the information about which currencies can be used for Referral payments. Section 1 and Section 7.<\/strong> We removed the mention of the currencies we no longer offer for Printful payments. We also adjusted some wording and mentioned that, in some cases, particular currencies may not be available to all Referral persons.<\/li>\n<\/ul>\n<h2>Privacy Policy update on January 23, 2023<\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/" target=\"_blank\" rel=\"noopener\"><strong>Privacy Policy <\/strong><\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>We added instructions on how customers can exercise their rights under the Virginia Consumer Data Protection Act (VCDPA). Section 8.<\/strong> We added instructions on how to request for your data to be deleted.<\/li>\n<\/ul>\n<h2>Terms of Service update on January 12, 2023<\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/" target=\"_blank\" rel=\"noopener\"><strong>Terms of Service<\/strong><\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>We clarified the customer\u2019s right to return pre-designed Printful products. Section 7.<\/strong> We added a paragraph explaining that orders with pre-designed and non-customizable products can be cancelled and returned back to our facilities, and that Printful will refund shipping expenses for these returns. We also clarified the refund-issuing procedure for such products.<\/li>\n<li><strong>We edited the wording to clarify how Printful accepts payments and applies fees. Section 9 and Section 10.<\/strong> We adjusted the wording to clarify how we charge customers for Printful services (SaaS, warehousing, creative services, etc).<\/li>\n<\/ul>\n<h2><strong>Privacy Policy and Data Processing Terms update on January 12, 2023<\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a><\/p>\n<p>Key updates: <\/p>\n<ul>\n<li style=\"font-weight:400;\"><strong>We edited the policy to cover our right to request additional information from our customers to meet OFAC requirements. Section 1. <\/strong><span style=\"font-weight:400;\">We updated the list of personal data we may request from our customers to be able to comply with legal requirements. We specified that this personal data may be passed to the U.S. Department of Treasury\u2019s Office of Foreign Assets Control (OFAC) and other governmental institutions to ensure that our customers aren\u2019t targeted by any sanctions imposed by these institutions.<\/span><\/li>\n<li style=\"font-weight:400;\"><strong>We added a new subsection to cover our right to request personal information from California and Virginia residents. Section 1. <\/strong><span style=\"font-weight:400;\">This section was added to describe what kind of personal information and in which cases we may collect from our customers in California and Virginia, the purposes of collection, and the types of entities with whom we may share such information. <\/span><\/li>\n<li style=\"font-weight:400;\"><strong>We added a new section to provide a Privacy Policy addendum for Virginia residents. Section 8.<\/strong><span style=\"font-weight:400;\"> The new section clarifies Printful\u2019s obligations and Virginia residents\u2019 rights under the Virginia Consumer Data Protection Act (VCDPA).<\/span><\/li>\n<li style=\"font-weight:400;\"><span style=\"font-weight:400;\">We updated the AS \u201cPrintful Latvia\u201d legal address, as well as some wording, numbering of sections, and formatting throughout the policy.<\/span><\/li>\n<\/ul>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//data-processing-terms/">Terms of Service <\/a><\/p>\n<p><span style=\"font-weight:400;\">Key updates:<\/span><\/p>\n<ul>\n<li style=\"font-weight:400;\"><strong>We\u2019ve updated the information on the risks that apply to shipping.<\/strong><span style=\"font-weight:400;\"> Section 11. We specified that if an order we received has a post office box as the delivery address, we can\u2019t guarantee the delivery of this order.<\/span><\/li>\n<li style=\"font-weight:400;\"><strong>We\u2019ve updated our policy to specify in which cases we cover customer losses <\/strong><strong>and added information on how we approach the Account Updater programs.<\/strong><span style=\"font-weight:400;\"> Section 9. We updated the Payments and fees section to emphasize our responsibilities in case of claims, returns, chargebacks, or other customer debts that don\u2019t comply with our policies. <\/span><span style=\"font-weight:400;\">We also added a description on how Printful participates in the Account Updater programs, specifying that by using Printful\u2019s products and services, customers agree to the automatic updates of their credit card information.<\/span><\/li>\n<\/ul>\n<h2><strong>Affiliate Program Terms of Service update on July 13, 2022<\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//affiliate/">Affiliate Program Terms of Service<\/a><\/p>\n<p><span style=\"font-weight:400;\">Key updates:<\/span><\/p>\n<ul>\n<li style=\"font-weight:400;\"><strong>We\u2019ve updated our Affiliate Terms of Service by adding information on how affiliates have to comply with Printful Brand Guidelines.<\/strong><span style=\"font-weight:400;\"> We added the details on how affiliates can use Printful\u2019s name, trademark, logo, or other identifying materials. We also updated the information on how affiliate commission payments are processed. <\/span><\/li>\n<\/ul>\n<h2><strong>Modern Slavery Act Statement update on June 30, 2022<\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//modern-slavery-act-statement/">Modern Slavery Act Statement <\/a><\/p>\n<p><span style=\"font-weight:400;\">Key updates:<\/span><\/p>\n<ul>\n<li><strong>We\u2019ve updated the statement to match our Code of Conduct by including the information on how we collaborate with our suppliers. <span style=\"font-weight:400;\">Our Supplier Code of Conduct sets forth our standards and expectations with respect to key areas of corporate responsibility, including a requirement for our suppliers not to support forced labor and not to collaborate with organizations that use illegal employment practices. <\/span><\/strong><\/li>\n<\/ul>\n<h2><strong>Return Policy update on June 3, 2022<\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//returns/">Return Policy<\/a><\/p>\n<p><span style=\"font-weight:400;\">Key updates:<\/span><\/p>\n<ul>\n<li><strong>Updated information on the time period within which items can be returned. <\/strong><span style=\"font-weight:400;\">The policy now states that any return claims for items must be submitted within 30 days after the product was received, contrary to the previously stated 4 weeks. <\/span><\/li>\n<\/ul>\n<h2><strong>Warehousing &amp; Fulfillment Terms of Service update on June 3, 2022<\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Warehousing &amp; Fulfillment Terms of Service<\/a><\/p>\n<p><span style=\"font-weight:400;\">Key updates:<\/span><\/p>\n<ul>\n<li style=\"font-weight:400;\"><strong>We\u2019ve removed one of the warehouse locations for same-day fulfillment.<\/strong> <strong>Section 7. <\/strong><span style=\"font-weight:400;\">Our facility in Dallas, Texas, no longer offers the option to stock inventory, and same-day fulfillment isn\u2019t available at our Dallas warehouse. We\u2019ve specified requirements for same-day fulfillment and added that same-day fulfillment is not available on weekends. <\/span><\/li>\n<li style=\"font-weight:400;\"><strong>Added a new warehouse location. Section 9. <\/strong><span style=\"font-weight:400;\">Custom packaging is now available for storage in our Los Angeles warehouse.<\/span><\/li>\n<li style=\"font-weight:400;\"><strong>We\u2019ve updated the wording in sections 7 and 9.<\/strong><\/li>\n<\/ul>\n<h2><strong>Terms of Service and Brand Ambassador Terms of Service update on May 31, 2022<\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Terms of Service<\/a><\/p>\n<p><span style=\"font-weight:400;\">Key updates:<\/span><\/p>\n<ul>\n<li><strong>We\u2019ve removed the list of the countries and regions that currently are the target of embargoes or sanctions.<\/strong> <strong>Section 3. <\/strong><span style=\"font-weight:400;\">The number of sanctioned countries and regions is evergrowing, and we will be updating this information outside of our Terms of Service (in the related Help Center articles). Sanctions and embargo rules still apply to all outgoing orders.<\/span><\/li>\n<\/ul>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//brand-ambassador/">Brand Ambassador Terms of Service<\/a><\/p>\n<p><span style=\"font-weight:400;\">Key updates:<\/span><\/p>\n<ul>\n<li style=\"font-weight:400;\"><strong>We\u2019ve removed the list of the countries and regions that currently are the target of embargoes or sanctions.<\/strong> <strong>Section 1. <\/strong><span style=\"font-weight:400;\">The number of sanctioned countries and regions is evergrowing, and we will be updating this information outside of our Terms of Service (in the related Help Center articles). Sanctions and embargo rules still apply to all outgoing orders. <\/span><\/li>\n<\/ul>\n<h2><strong>Warehousing &amp; Fulfillment Terms of Service update on February 9, 2022<\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Warehousing &amp; Fulfillment Terms of Service<\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>Added conditions for international shipping from the UK facility<\/strong>. Section 7. We\u2019ve specified that it\u2019s currently not possible to send international shipments from our Birmingham warehouse.<\/li>\n<\/ul>\n<h2><strong>Warehousing &amp; Fulfillment Terms of Service update on January 17, 2022<\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Warehousing &amp; Fulfillment Terms of Service<\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>Added a new warehouse location. <\/strong>Section 8 and Section 9. Packaging inserts and custom packaging are now available for storage in our Tijuana warehouse.<\/li>\n<\/ul>\n<h2><strong>Warehousing &amp; Fulfillment Terms of Service update on November 26, 2021<\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Warehousing &amp; Fulfillment Terms of Service<\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>Added a new warehouse location for same-day fulfillment. <\/strong>Section 7<strong>.<\/strong> Same-day fulfillment is now available for products within our Dallas warehouse.<\/li>\n<li><strong>Added a new warehouse location. <\/strong>Section 8 and Section 9. Packaging inserts and custom packaging are now available for storage in our Dallas warehouse.<\/li>\n<\/ul>\n<h2><strong>Terms of Service update on November 22, 2021<\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/" target=\"_blank\" rel=\"noopener\">Terms of Service<\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li>We've updated the wording in the section on Copyright and Trademark Responsibility.<\/li>\n<\/ul>\n<h2><strong>Terms of Service update on November 16, 2021<\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/" target=\"_blank\" rel=\"noopener\">Terms of Service<\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li>We've made changes throughout our Terms of Service to include the United Kingdom<\/li>\n<li>We've updated section 7 on your rights in the case of lack of conformity<\/li>\n<\/ul>\n<h2><strong>Warehousing &amp; Fulfillment Terms of Service update on November 15, 2021<\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Warehousing &amp; Fulfillment Terms of Service<\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>Added a new warehouse location for same-day fulfillment. <\/strong>Section 7. Same-day fulfillment is now available within our Birmingham warehouse.<\/li>\n<li><strong>Added a new warehouse location. <\/strong>Section 8 and Section 9. Packaging inserts and custom packaging are now available for storage in our Birmingham warehouse.<\/li>\n<\/ul>\n<h2><strong>Warehousing &amp; Fulfillment Terms of Service update on November 9, 2021<\/strong><\/h2>\n<p><strong><a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Warehousing &amp; Fulfillment Terms of Service<\/a><\/strong><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>Introduced a new custom packaging type. Section 9.<\/strong> We\u2019ve added a paper mailer as an acceptable custom packaging option to stock with our Warehousing Services.<\/li>\n<\/ul>\n<h2><strong>Subscription Terms of Service updates on October 27, 2021<\/strong><\/h2>\n<p><strong>As we\u2019ve launched a new subscription plan, Printful Plus, we modified our Subscription Terms of Service to fit more than one Subscription Plan. <\/strong><\/p>\n<p><strong><a href=https://www.printful.com/"https:////www.printful.com//policies//subscription-terms-of-service/">Subscription Terms of Service<\/a><\/strong><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>Sections 2 \u201cSubscription Services\u201d and 3 \u201cRight to change Subscription Plans and how it works\u201d. <\/strong>We\u2019ve added information on the process of changing the type of subscription.<\/li>\n<li><br \/><strong>Section 4 \u201cPaid Subscription term and payments\u201d.<\/strong>We've added more information about how change or cancellation of a Subscription Plan works and emphasized that no refunds will be provided for the unused time of subscription.<\/li>\n<\/ul>\n<h2>Terms of Service and Creative Services Terms of Service updates on October 18, 2021<\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/" target=\"_blank\" rel=\"noopener\">Terms of Service<\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>Section 13. We\u2019ve added information about holds and order cancellation.<\/strong> Order is held in case there are print file issues, security concerns, we need to confirm an address, or in case of any similar issues. If the issue is not resolved within 30 days, orders on hold are automatically cancelled.<\/li>\n<\/ul>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//creative-services/">Creative Services Terms of Service<\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>Section 2. We\u2019ve added information about holds for Services and cancellation of ordered Services.<\/strong> Holds are put in case we suspect that there's potential infringement of third party rights from your side. If the provision of any Service is held due to the above-mentioned issues, you're given 30 days to resolve the issue. If the issue is not resolved within 30 days, the provision of Services ordered will be canceled.<\/li>\n<\/ul>\n<h2>Privacy Policy and Data Processing Terms updates on October 8, 2021<\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/" target=\"_blank\" rel=\"noopener\">Privacy policy<\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>More detailed explanation of personal data processing. Section 1.<\/strong> Our Privacy Policy now provides an even clearer and more detailed explanation of the types, scope, and purpose of the personal data we process. If you're using our services for personal use, visit our website, or contact our support staff, this policy lists the ways we may receive and process your personal data.<\/li>\n<li><strong>California Privacy Rights (for residents of the State of California) now is Privacy Policy Addendum for California Residents.<\/strong> We have provided more details about how and for what purpose we are processing personal information. We've also explained the rights of the residents of the State of California under the California Consumer Privacy Act.<\/li>\n<\/ul>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//data-processing-terms/" target=\"_blank\" rel=\"noopener\">Data procesing terms<\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li>We've made changes in accordance with the European Commission Implementing Decision (EU) 2021\/914 of 4 June 2021 on standard contractual clauses for the transfer of personal data to third countries under Regulation (EU) 2016 \/ 679.<\/li>\n<\/ul>\n<h2>Terms of Service update on August 23, 2021<\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Terms of Service<\/strong><\/a><\/p>\n<p>Key updates: <\/p>\n<ul>\n<li><strong>Introduced a new content takedown request form. <\/strong>Section 3F. To improve your experience with Printful, we've introduced a new online form that both you and third parties can fill out for content takedown requests: <a href=https://www.printful.com/"https:////www.printful.com//policies//dmca/">https:////www.printful.com//policies//dmca./n/n

Warehousing &amp; Fulfillment Terms of Service update on July 7, 2021<\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Warehousing &amp; Fulfillment Terms of Service<\/strong><\/a><\/p>\n<p>Key updates: <\/p>\n<ul>\n<li><strong>Added a new requirement for warehouse products sold across borders. <\/strong>Section 7. We\u2019ve indicated that you\u2019re required to add Harmonized System (HS) codes to your warehoused products and their variants. Exceptions where the code isn\u2019t required: pack-ins and custom packaging, domestic shipments, and shipments between the EU member states.<\/li>\n<\/ul>\n<h2><strong>Return Policy update on June 15, 2021<\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//returns/" target=\"_blank\" rel=\"noopener\"><strong>Return Policy<\/strong><\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>Updated information on products returned by customers. <\/strong>The policy now includes exceptions for customers residing in Brazil.<\/li>\n<\/ul>\n<h2><strong>Warehousing &amp; Fulfillment Terms of Service update on Jun 2, 2021 <\/strong><\/h2>\n<p><strong>We\u2019ve added information about storing custom packaging, updated acceptable product dimensions, specified packaging insert dimensions, and organized information about packaging inserts.<\/strong><\/p>\n<p><strong><a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/" target=\"_blank\" rel=\"noopener\">Warehousing &amp; Fulfillment Terms of Service<\/a><\/strong><\/p>\n<p>Key updates: <\/p>\n<ul>\n<li><strong>Updated acceptable product dimensions<\/strong>. Section 1.<br \/>To broaden product storing possibilities, we\u2019ve increased the maximum accepted product dimensions to 18 \u00d7 18 \u00d7 17 in. (46 \u00d7 46 \u00d7 43 cm), measured L \u00d7 W \u00d7 H. We\u2019ve also specified that we won\u2019t be able to accept products weighing more than 700 oz. (19.8 kg).<br \/><br \/><\/li>\n<li><strong>Reorganized and specified information about packaging inserts (\u201cpack-ins\u201d)<\/strong>. Section 8.<br \/>We\u2019ve added subtitles to help oversee information. We\u2019ve also specified packaging insert dimensions by noting which dimensions attribute to length, width, and height. There\u2019s more information on packaging insert service limitation regarding fulfillment centers.<br \/><br \/><\/li>\n<li><strong>Added a new section about custom packaging<\/strong>. Section 9.<br \/>Our terms are updated with information about custom packaging storing requirements, pricing, and availability.<\/li>\n<\/ul>\n<h2><strong>Affiliate Terms of Service update on February 16, 2021 <\/strong><\/h2>\n<p><strong><a href=https://www.printful.com/"https:////www.printful.com//policies//affiliate/">Affiliate Terms of Service<\/a><\/strong><\/p>\n<p>Key update: <\/p>\n<ul>\n<li><strong>Restrictions imposed on affiliate partners.<\/strong> Section 7.<br \/>We require our affiliate partners to acknowledge that they will not be targets of trade, financial, and economic sanctions, and do not appear on sanctions-related lists.<\/li>\n<\/ul>\n<h2>Warehousing &amp; Fulfillment Terms of Service update on Dec 16, 2020<\/h2>\n<p>We\u2019ve added same-day fulfillment terms and conditions.<\/p>\n<p><strong><a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Terms of Service: Warehousing &amp; Fulfillment <\/a><\/strong><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>Added conditions for same-day fulfillment eligibility<\/strong>. Section 7.<br \/>We\u2019ve specified terms to qualify for same-day fulfillment. There will be cases where same-day fulfillment may become unavailable and Printful won\u2019t be held liable for that. We\u2019ve also described conditions when Printful is required to refund certain fees if the same-day fulfillment hasn\u2019t been carried out.<\/li>\n<\/ul>\n<h2><strong>Policy updates on December 8, 2020 <\/strong><\/h2>\n<p><strong><a href=https://www.printful.com/"https:////www.printful.com//policies//affiliate/">Affiliate Terms of Service<\/a><\/strong><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>Clarifications on eligible affiliate partners.<\/strong> Section 1.<br \/>We\u2019ve added partner restrictions to clarify who\u2019s eligible to join our affiliate program.<\/li>\n<\/ul>\n<h2><strong>Policy updates on October 30 and November 2, 2020 <\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Terms of Service<\/strong><\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>Order outsourcing.<\/strong> Section 5(D) and Section 20.<br \/>Our terms are updated with information about possible engagement of third party manufacturers to perform any services Printful offers in case these services cannot be fulfilled at our own fulfillment centers or if it makes more sense to fulfill them at our partner facilities (such as but not limited to Japan and Australia).<br \/><br \/><\/li>\n<li><strong>Product Alternatives.<\/strong> Section 12.<br \/>We've added information about Product Alternatives, a feature that offers a comparable replacement to the product ordered, which might apply if the product is out of stock and you (as a Merchant) haven't opted out of Product Alternatives in your store settings. If you haven't opted out, please inform your customers that their orders may include product alternatives. <\/li>\n<\/ul>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/">Privacy Policy<\/strong><\/a><\/p>\n<ul>\n<li>We've updated our Privacy Policy in line with the order outsourcing update mentioned above: the details you provide us while using our services may be shared with third-party manufacturing services we partner with. <\/li>\n<\/ul>\n<h2><strong>Warehousing &amp; Fulfillment Terms of Service update on Oct 22, 2020<\/strong><\/h2>\n<p>We've updated our list of product restrictions.<\/p>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Terms of Service: Warehousing &amp; Fulfillment <\/strong><\/a><\/p>\n<p>Key updates: <\/p>\n<ul>\n<li><strong>Added new products and materials we won't accept. Section 2.<\/strong><br \/>Our product restrictions will now include glass, live plants, and liquids.<\/li>\n<\/ul>\n<h2><strong>Terms of Service update on August 17, 2020 <\/strong><\/h2>\n<p><strong><a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Terms of Service<\/a><\/strong><\/p>\n<p>Key updates: <\/p>\n<ul>\n<li>We've added information about age restrictions if you are an individual residing in Japan. Section 1.<\/li>\n<\/ul>\n<h2><strong>Warehousing &amp; Fulfillment Terms of Service update on August 12, 2020 <\/strong><\/h2>\n<p>As we're improving our branding services, particularly pack-ins, we want to provide you with more specific and in-depth information on how we provide those services.<\/p>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Terms of Service: Warehousing &amp; Fulfillment <\/strong><\/a><\/p>\n<p>Key updates: <\/p>\n<ul>\n<li><strong>Added a new section about packaging inserts (\u201cpack-ins\u201d). Section 8.<\/strong><br \/>Our terms are updated with information about pack-in storing requirements, pricing, and availability.<\/li>\n<\/ul>\n<h2><strong>Return Policy update on May 21, 2020 <\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//returns/" target=\"_blank\" rel=\"noopener\"><strong>Return Policy<\/strong><\/a><\/p>\n<p>Key updates: <\/p>\n<ul>\n<li>We've specified that any returned orders with facemasks won\u2019t be available for reshipping and will be disposed of.<\/li>\n<\/ul>\n<h2><strong>Return Policy update on May 15, 2020 <\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//returns/" target=\"_blank\" rel=\"noopener\"><strong>Return Policy<\/strong><\/a><\/p>\n<p>Key updates: <\/p>\n<ul>\n<li>We've added that Printful reserves the right to refuse returns for sealed goods which were unsealed after delivery, making them unsuitable for return due to health protection or hygiene reasons.<\/li>\n<\/ul>\n<h2><strong>Return Policy update on April 30, 2020 <\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//returns/" target=\"_blank\" rel=\"noopener\"><strong>Return Policy<\/strong><\/a><\/p>\n<p>Key updates: <\/p>\n<ul>\n<li>We've added that if you haven't registered an account on <a href=https://www.printful.com/"https:////www.printful.com///" target=\"_blank\" rel=\"noopener\">printful.com<\/a> and added a billing method, you hereby agree that any returned orders due to the wrong shipping address or a failure to claim the shipment won\u2019t be available for reshipping and will be donated to charity.<\/li>\n<\/ul>\n<h2><strong>Creative Services Terms of Service update on March 30, 2020<\/strong><\/h2>\n<p>To define the workflow of our creative services and clarify your rights, we're issuing Creative Services Terms of Service that apply to Graphic Design, Video Production, and Ecommerce Photography Services.<\/p>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//creative-services/" target=\"_blank\" rel=\"noopener\"><strong>Creative Services Terms of Service<\/strong><\/a><\/p>\n<p>Key provisions:<\/p>\n<ul>\n<li><strong>Description of the service workflow. Section 1.<br \/><\/strong>We've established the general process of how Printful's Creative Services work, including details on requesting services and end file (design, photo, or video) revision, improvement, delivery, and storing.<br \/><br \/><\/li>\n<li><strong>Information about payments and refunds. Section 2.<br \/><\/strong>We've explained our refund policy for service requests where Printful has started the work or can't carry out the request. We've also defined the process to order and receive product samples for photography files containing your products.<br \/><br \/><\/li>\n<li><strong>Explanation of intellectual property rights. Section 3.<br \/><\/strong>We've deemed you to be the sole author of the file, thus enabling you to register the rights to end files in the US Copyright Office or elsewhere.<br \/><br \/><\/li>\n<li><strong>The delivery of the end file. Section 4.<br \/><\/strong>We've explained that you are subject to an additional 20% of the service cost in cases where you change the idea described in your service request or wish to change the design draft, add additional elements, etc. that you didn't communicate to Printful before starting the Service.<br \/><br \/><\/li>\n<li><strong>Information about turnover times. Section 5.<br \/><\/strong>We've indicated that if you haven't responded about necessary improvements within a three-month period from the date when Printful submits the design draft for your review, Printful then considers that you accept the design draft and delivers it as the end file.<br \/><br \/>We've also included some other sections, such as Indemnity, Law and jurisdiction, Modifications, and General (<strong>Sections 6, 7, 8, 9)<\/strong>, that are in line with the provisions already laid out in Printful's <a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/" target=\"_blank\" rel=\"noopener\">Terms of Service<\/a>.<\/li>\n<\/ul>\n<h2><strong>Affiliate Terms of Service update on March 10, 2020 <\/strong><\/h2>\n<p>To ensure transparency and avoid confusion in our Affiliate Program, we're updating our Affiliate Terms of Service. <br \/><br \/><strong><a href=https://www.printful.com/"https:////www.printful.com//policies//affiliate/">Affiliate Terms of Service<\/a><\/strong><\/p>\n<p>Key updates: <\/p>\n<ul>\n<li>Clarifications on the scope of eligible integrations. Section 5<br \/>As we are constantly adding new integrations with ecommerce platforms, we have amended this paragraph to synchronize it with <a href=https://www.printful.com/"https:////www.printful.com//integrations/" target=\"_blank\" rel=\"noopener\">our list of integrations<\/a>. This way, it is easier for affiliates to keep up to date with all the changes in the available integrations.<\/li>\n<li>No options for real-time sales tracking. Sections 5 and 6<br \/>The Affiliate Dashboard tracks affiliate commissions that have been credited to an affiliate. To bring more clarity, we have removed reference to real-time tracking since affiliate commissions will be credited only once all items of a customer\u2019s order are fully shipped. <\/li>\n<li>Clarifications on paid traffic. Section 8. <br \/>Some affiliates wish to engage in pay-per click-activities, so we have updated the paragraph to be more specific about rules regarding such activities (e.g. emphasizing prohibition of direct linking, bidding on branded keywords, and sending incentives traffic from coupon sites).<\/li>\n<\/ul>\n<h2><strong>Privacy Policy update on March 6, 2020 <\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/">Privacy Policy<\/strong><\/a><\/p>\n<p>Key updates: <\/p>\n<ul>\n<li>Privacy Shield (EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework). Section 8.<br \/>We have included a section to inform you that Printful participates in and has certified with the Privacy Shield.<br \/>We have also explained in detail Printful rights for the processing of your personal information (including data transfer) from the EU, UK, or Switzerland to the United States, and our responsibilities to be in compliance with the Privacy Shield principles.<\/li>\n<\/ul>\n<h2><strong>Cookie Policy update on February 21, 2020 <\/strong><\/h2>\n<p>Following the newest legal guidelines on cookies and similar technology, we have updated our Cookie Policy.<br \/><br \/><strong><a href=https://www.printful.com/"https:////www.printful.com//policies//cookies/" target=\"_blank\" rel=\"noopener\">Cookie Policy<\/a><br \/><br \/><\/strong>Key updates:<strong><br \/><\/strong><\/p>\n<ul>\n<li>More detailed explanation of mandatory and performance cookies and their purpose.<br \/><br \/><\/li>\n<li>We have clarified the lifespan of each cookie category to inform website visitors on how long the cookies may be stored in their devices.<\/li>\n<\/ul>\n<h2><strong>Warehousing &amp; Fulfillment Terms of Service update on November 22, 2019 <\/strong><\/h2>\n<p>To improve our services and ensure transparency in our processes, we're updating our Warehousing &amp; Fulfillment Terms of Service.<br \/><br \/><\/p>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Terms of Service: Warehousing &amp; Fulfillment <\/strong><\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li>Added an explanation of the period during which you store your warehousing goods. Section 3.<br \/>We explained that as long as you follow timely payments you may continue to use our warehousing services to store your goods.<br \/><br \/><\/li>\n<li>Added a new section with details on the Warehouse Receipt. Section 4.<br \/>We updated the information included in the invoice you receive upon your warehousing product delivery and named this document Warehouse Receipt. From now on you'll have to present this document to us should you ever wish to retrieve your warehoused goods from our warehouse. <br \/><br \/><\/li>\n<li>Explained your responsibilities and limits in more detail. Section 5.<br \/>We explained in greater detail our liability limits to the goods you warehouse with us should they be damaged or lost. Our liability for such goods is limited to the amount stated in the Warehouse Receipt.<br \/><br \/><\/li>\n<li>More detailed information on the removal of warehoused goods in case of non-payments. Section 6 (previously, 5).<br \/>We explained in more detail the process of your product removal in situations where you haven't made a payment for the warehousing service. Should you ever be in a situation like this, remember that we'll have the right to dispose of and\/or donate your products to charity and by using our warehousing service you waive your right to collect royalties or fees regarding your products.<br \/><br \/><\/li>\n<li>Added a new section with details on the warehousing service termination. Section 8.<br \/>We included an in-depth explanation on our rights to terminate our obligations to store your products at any time with or without a cause, especially in cases where you violated these terms. We also added details on your obligation to provide payment of any outstanding charges owed to Printful and removing products from our warehousing facilities within a period stated in our notice (see related information in Section 10).<br \/><br \/><\/li>\n<li>Added a new section with details on our lien against your products. Section 9.<br \/>We'll have a lien on your warehoused products as security. Should there be a case where you owe us payments for warehousing services, we'll have the right to sell the products stored in our warehousing in enforcement of our lien.<br \/><br \/><\/li>\n<li>Added a new section with clauses on warehoused product abandonment. Section 10.<br \/>Our terms are updated with your obligation to remove (retrieve or request disposal of) your warehoused products in case where we terminate the warehousing services upon contacting you with a written notice. In cases where you decide not to take any action, we'll send out a second notice and should you ignore that as well, all your stored products will be deemed abandoned and all their rights transferred to us. We won't have an obligation to sell your products but if we do, we'll have the right to retain all sale proceeds.<br \/><br \/><\/li>\n<li>Details on court location, should any dispute or claim arise. Section 12.<br \/>We hope this never happens, but in case of any dispute between you and Printful, it will be resolved by a court located in the State of North Carolina, USA.<\/li>\n<\/ul>\n<h2><strong>Policy update on November 20, 2019 <\/strong><\/h2>\n<p>As we're expanding our operations and entering new markets, we regularly update our Terms of Service and Privacy Policy to provide you with more specific and in-depth information on how we provide services and manage our processes and personal data.<\/p>\n<p><br \/><a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Terms of Service: General <\/strong><\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li>Improved procedure of reporting intellectual property infringement. Section 3 (E).<br \/>We respect and highly value the creative freedom of you and others. We've made the procedure of reporting intellectual property infringement easier to understand and provided details on what information you need to submit. <br \/><br \/><\/li>\n<li>In-depth explanation of the limits of our liability and warranty. Sections 5 (D-E), 6 and 7.<br \/>We've explained in greater detail what we can and cannot guarantee you regarding our Products and Services\u2014our limits of liability and warranty. Please note that in most cases our liability is limited to either replacing the damaged or defective Product or refunding you.<br \/><br \/><\/li>\n<li>Details on currencies and payments. Section 9.<br \/>Our Terms now reflect the possibility of choosing a preferred currency on our website and how it affects fees and payments. We've also added additional information on how we handle payments and fees in general. <br \/><br \/><\/li>\n<li>Details on dispute resolution. Sections 17 and 18.<br \/>We hope this never happens, but in case of any dispute between you and Printful, it will be subject to arbitration administered by the American Arbitration Association applying the laws of the State of North Carolina. The only exception to this are users residing in the European Economic Area and Switzerland who, in addition to being subject to the law of the Republic of Latvia, may also rely on mandatory provisions of the law of the country in which they reside.<br \/><br \/><\/li>\n<\/ul>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//data-processing-terms/">Terms of Service: Data processing terms<\/strong><\/a> <\/p>\n<p>Key updates: <\/p>\n<ul>\n<li>Details on the type of data we process. Section 3.<br \/>We've updated the information on the types of personal data we process as a data processor to give a better understanding of what personal data we may receive while providing our services.<\/li>\n<\/ul>\n<ul>\n<li>List of sub-processors. Section 7.<br \/>We've added the possibility for our customers to request the list of sub-processors we have engaged and follow any future changes in this list.<\/li>\n<\/ul>\n<ul>\n<li>Obligations as Controller and Processor. Sections 4, 5 and 6.<br \/>To clarify our mutual obligations and duties in relation to personal data processing, we have made the documentation easier to understand, and added more specific duties for both our customers and Printful.<\/li>\n<\/ul>\n<ul>\n<li>Clauses on the international transfer of personal data. Section 7 and Schedule 1.<br \/>To address the consequences of Brexit and other cases of international data transfer, we have incorporated standard contractual clauses for data transfers between EU and non-EU countries. For this purpose we have also added a description of our internal technical and organisational security measures.<\/li>\n<\/ul>\n<p> <\/p>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/">Privacy Policy<\/strong><\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li>More detailed explanation of personal data processing. Section 1.<br \/>Our Privacy Policy now provides an even clearer and more detailed explanation of the types, scope, and purpose of the personal data we process. If you're using our services for personal use, visit our website, or contact our support staff, this policy lists the ways we may receive and process your personal data. <\/li>\n<\/ul>\n<ul>\n<li>California Privacy Rights (for residents of the State of California). Section 7.<br \/>We have included a section to explain in detail the rights of the residents of the State of California under the California Consumer Privacy Act.<\/li>\n<\/ul>\n<p>If you have any questions about our Terms of Service and Policies, feel free to reach out to <a href=https://www.printful.com/es/policies/\"mailto:support-es@printful.com\">support-es@printful.com.","activeFrom":null,"activeTill":null,"iconUrl":"https:////files.cdn.printful.com//upload//icons-item-svg-file//ce//ce4a75cf5d01cfd462d2c8c8a2cde253","createdAt":"2024-01-02 14:39:24","updatedAt":"2024-01-02 15:12:46"},{"id":53,"title":"Legal Imprint","subtitle":"Here\u2019s some of our legal information we need to display","slug":"policies\/legal-imprint","langSlug":"\/es\/politicas\/informacion-legal","isNew":0,"isHidden":0,"isUpdated":1,"isDownloadable":0,"categoryId":1,"position":5,"contextId":"971e5f40cebb8b8be1216fd2c7b0697d","relevantPolicies":null,"text":"<span class='wysiwyg pf-d-block'><h2>Legal Imprint<\/h2>\n<p> <\/p>\n<p><strong>Printful, Inc.<\/strong> <br \/>11025 Westlake Dr., Charlotte, NC 28273, USA <br \/>Email: <a href=https://www.printful.com/es/policies/\"mailto:legal@printful.com\">legal@printful.com <br \/>CEO: Alex Saltonstall<br \/>TAX ID: 90-0674740.<br \/><br \/>Printful website is hosted by Amazon Web Services EMEA SARL, a Luxembourg-based entity with an office at 38 Avenue John F. Kennedy, L-1855 Luxembourg.<\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/50\/50c43263f438548fb074006016598b64","createdAt":"2024-02-14 13:17:09","updatedAt":"2024-02-14 13:17:27"}]},{"id":2,"title":"Intellectual property and content guidelines","subtitle":"Content-related conditions Printful customers and website visitors need to meet","position":1,"isHidden":0,"createdAt":"2021-09-09 12:58:16","updatedAt":"2021-09-09 12:58:16","policies":[{"id":7,"title":"Brand Assets","subtitle":"How to use Printful\u2019s brand assets, including our name and trademark","slug":"brand-assets","langSlug":"\/es\/policies\/brand-assets","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":1,"categoryId":2,"position":1,"contextId":"e3664daa026b0ff22f7c43b46f2f5fe1","relevantPolicies":null,"text":null,"activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/e9\/e9da2a79be33cd1812fa4e30474ff947","createdAt":"2021-09-09 12:58:16","updatedAt":"2021-09-10 09:03:45"},{"id":8,"title":"DMCA notification form","subtitle":"Easy way how you can report any possible content violations","slug":"policies\/dmca","langSlug":"\/es\/policies\/dmca","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":0,"categoryId":2,"position":2,"contextId":"5ba489801912e4e1613fe3f72e7e9314","relevantPolicies":null,"text":null,"activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601","createdAt":"2021-09-09 12:58:16","updatedAt":"2021-09-10 09:03:51"},{"id":78,"title":"The European Union illegal content notice","subtitle":"Easy way how you can report content illegal in the European Union","slug":"site\/eu-illegal-content","langSlug":"\/es\/site\/eu-illegal-content","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":0,"categoryId":2,"position":3,"contextId":"00360bcb1d713196c857cbbbeee00799","relevantPolicies":["b6a707f59403734fa60c2d38cc8d72d4","5ba489801912e4e1613fe3f72e7e9314"],"text":null,"activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601_t?v=8936d333ebfe8ad37e135cc1dcea671a","createdAt":"2025-09-30 12:28:25","updatedAt":"2025-10-01 08:35:00"},{"id":80,"title":"IP Registry","subtitle":"Join our IP Registry to safeguard your copyrights and trademarks","slug":"ip-registry","langSlug":"\/es\/policies\/ip-registry","isNew":1,"isHidden":0,"isUpdated":0,"isDownloadable":0,"categoryId":2,"position":4,"contextId":"76d2f62a598691408b13186adc18504e","relevantPolicies":null,"text":null,"activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/82\/82f9ddc3387bee27d25caff5bd9fad67_t?v=8895d766d38464e7185f2f4f7518dce4","createdAt":"2025-09-30 13:37:29","updatedAt":"2025-10-01 13:38:06"},{"id":84,"title":"IP Policy","subtitle":"The do\u2019s and don'ts of IP-related content you want to submit to Printful","slug":"policies\/intellectual-property-policy","langSlug":"\/es\/policies\/intellectual-property-policy","isNew":1,"isHidden":0,"isUpdated":0,"isDownloadable":0,"categoryId":2,"position":5,"contextId":"616c88940be705c9965d12f71f3f1397","relevantPolicies":["49c2112cf38f2160c0a678a2fb9e8ce2","ba5304d669e555069ecbe4d9c75421a6"],"text":"<h1>Intellectual Property Policy<\/h1>\n<p><em>Last updated on October 1, 2025<\/em><\/p>\n<p>This Intellectual Property Policy (the \u201cIPP\u201d) outlines the responsibilities and rights of Merchants and registered and non-registered Users (Merchants and Users collectively within this IPP, the \u201cUsers,\u201d as defined in Section A below) of Printful Inc.\u2019s (\u201cPrintful\u2019s\u201d) applications, software, products, and services (collectively, the \u201cService\u201d) with regard to the intellectual property of third-party rights holders, Users, and Printful. This document is an important contract between Printful and Users, and as such, we have tried to make it as clear as possible. In addition to the full legal terms and text, we have provided short non-binding summaries with each clause. These summaries do not aim to replace the full text. For the avoidance of doubt, \u201cintellectual property\u201d (\u201cIP\u201d) (refers to copyrights, patents, patent disclosures and inventions (whether patentable or not), trademarks, trade secrets, know-how and other confidential information, trade dress, trade names, and all other such rights.<\/p>\n<h2>A. Definitions<\/h2>\n<p><strong>Summary:<\/strong> These terms are used throughout this IPP and it\u2019s important that you understand what we are referring to when we use them.<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p>Terms not defined in this section shall have the meaning provided elsewhere in the Printful\u2019s <a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Terms of Service<\/a>.<\/p>\n<ul>\n<li>\n<p>\u201cAgreement\u201d refers, collectively, to all the terms, conditions, and notices contained or referenced in this IPP and all other operating rules, policies, including Printful\u2019s <a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Terms of Service<\/a> and <a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/">Privacy Policy<\/a>, and procedures that we may publish from time to time on the Site.<\/p>\n<\/li>\n<li>\n<p>\u201cContent\u201d refers to content accessed, featured or displayed through the Site, including without limitation text, data, articles, images, photographs, graphics, software, applications, designs, features, and other materials that are available on the Site or otherwise available through the Services. \u201cContent\u201d also includes Services and any text, data, articles, images, photographs, graphics, software, applications, designs, features, and other materials uploaded or otherwise provided (e.g., through writing Your Product title and description) by a User.\u00a0<\/p>\n<\/li>\n<li>\n<p>\u201cCustomers\u201d refer to individuals or companies that purchase Your Products.<\/p>\n<\/li>\n<li>\n<p>\u201cProducts\u201d refers to products You create by using our Services.\u00a0<\/p>\n<\/li>\n<li>\n<p>\u201cUs\u201d and \u201cWe\u201d refers to Printful, Inc., as well as our affiliates, directors, subsidiaries, contractors, licensors, officers, agents, and employees<\/p>\n<\/li>\n<li>\n<p>\u201cUser,\u201d \u201cYou,\u201d \u201cYour\u201d refers to the individual person, company, or organization that has visited or is using the Site or Services; that accesses or uses any part of the account; or that directs the use of the account in the performance of its functions.<\/p>\n<\/li>\n<li>\n<p>\u201cSite\u201d refers to Printful\u2019s website located at Printful.com, and all Content, Services and products provided by Printful at or through the Site.\u00a0<\/p>\n<\/li>\n<\/ul>\n<h2>B. General<\/h2>\n<p>When You use Our Services and upload and\/or otherwise provide Content, You are agreeing to:<\/p>\n<ul>\n<li>\n<p>This IPP<\/p>\n<\/li>\n<li>\n<p>Our Privacy Policy<\/p>\n<\/li>\n<li>\n<p>Our Terms of Service<\/p>\n<\/li>\n<li>\n<p>Any other terms or policies we reference in any of the above.<\/p>\n<\/li>\n<\/ul>\n<p>The Agreement, except as it may be supplemented by additional terms and conditions, policies, guidelines or standards, is a binding agreement between Printful and You pertaining to Your use of the Services, and supersedes any and all prior oral or written understandings or agreements between Printful and You.<\/p>\n<p>If any provision of this IPP is held to be invalid or unenforceable, such provision will be struck and will not affect the validity and enforceability of the remaining provisions.<\/p>\n<p>Questions about this IPP? <a href=https://www.printful.com/"https:////www.printful.com//contacts/">Contact us<\/a>.<\/p>\n<h2>C. When Does This IPP Apply?<\/h2>\n<p><strong>Summary:<\/strong> By using Printful, You are agreeing to all the terms below.<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p>By using the Services, You are agreeing, on behalf of Yourself and those You represent, to comply with and be legally bound by this Agreement and all applicable laws. If You do not agree with any provision of this IPP, You must discontinue Your use of the Services, discontinue the registration process (to the extent You have started it), and, if You are already registered, delete Your account.<\/p>\n<h2>D. Can This IPP Be Modified?<\/h2>\n<p><strong>Summary: <\/strong>We can change these terms, and if the changes are big, we\u2019ll let You know.<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p>Printful reserves the right to revise this IPP from time to time and the most current version will always be posted on our Site. If a revision, in our sole discretion, is material we will notify You. The \u201cLast Updated\u201d date at the top of this IPP reflects the date of the last modification. Your use of the Services following the effective date of any modifications to this IPP will constitute your acceptance of such revised IPP. If You do not agree to the new terms, You should stop using the Services and delete Your account.<\/p>\n<h2>E. What Are You Agreeing to Under This IPP?<\/h2>\n<ol>\n<li>\n<p>Printful respects the IP rights of others and asks you to do the same. We prohibit any use of our Service that infringes the IP rights of others, including by producing or selling infringing or counterfeit goods.<\/p>\n<\/li>\n<li>\n<p>By uploading Content on the Services and using the Content on Your Products, You represent and warrant that:<\/p>\n<ol>\n<li>\n<p>You either own the Content posted by You on or through the Services or that You otherwise have the legal right and authority to use the Content;\u00a0<\/p>\n<\/li>\n<li>\n<p>the posting and use of the Content on or through the Service does not violate, misappropriate or infringe on the rights of any third party, including, without limitation, privacy rights, publicity rights, copyrights, trademark and\/or other IP rights;\u00a0<\/p>\n<\/li>\n<li>\n<p>You agree to pay for all royalties, fees, and any other monies owed through use of the\u00a0 Content on the Service; and\u00a0<\/p>\n<\/li>\n<li>\n<p>You have the legal right and capacity to enter into this Agreement.<\/p>\n<\/li>\n<\/ol>\n<\/li>\n<li>\n<p>By using Printful\u2019s Services, i.e. accessing the Site and using any of its features (internal or integrated ones), You further agree to refrain from using any elements on, or to create, Products, including in AI-generated Content, that infringe the intellectual property rights of others or that contain any prohibited content.<\/p>\n<\/li>\n<li>\n<p>If You are unsure about your rights regarding the usage of the Content, You must refrain from uploading the Content to Printful.<\/p>\n<\/li>\n<\/ol>\n<p>More information can be found at the <a href=https://www.printful.com/"https:////www.copyright.gov///">U.S. Copyright Office<\/a> and the <a href=https://www.printful.com/"https:////www.uspto.gov///">U.S. Patent and Trademark Office<\/a>, and the <a href=https://www.printful.com/"https:////www.euipo.europa.eu//en/">European Union Intellectual Property Office<\/a>. This is not an exhaustive list of available resources, be sure to consult your legal counsel on further information and\/or suggested resources.<\/p>\n<h2>F. How Does Printful Handle Infringing Content?<\/h2>\n<ol>\n<li>\n<p>Printful does not tolerate IP infringements and reserves the right to remove, at our discretion, any Content that may infringe the IP rights of others.\u00a0\u00a0<\/p>\n<\/li>\n<li>\n<p>Printful allows Users to upload Content to our platform to create User Products to sell. Subject to the terms outlined in the Printful <a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Terms of Service<\/a>, You alone are responsible for Content that You upload. Further, by uploading Content, You represent and warrant that the Content is owned by You or that You have valid authorization to post it. Despite Your representation and warranty, We retain the right, at our sole discretion, to reject the production of User Products that contain Content that we have reason to believe may be infringing the IP rights of others.<\/p>\n<\/li>\n<li>\n<p>Printful may temporarily or permanently suspend accounts that are subject to multiple notices of IP infringement.\u00a0 If We believe the User with a previously suspended account has attempted to create or operate a new account, Printful reserves the right to refuse our Services and suspend the User\u2019s account immediately. Printful will take these actions in appropriate circumstances and at our discretion.<\/p>\n<\/li>\n<\/ol>\n<h2>G. How Can You Report Infringement?<\/h2>\n<p><strong>Summary:<\/strong> Printful respects IP rights, and We provide mechanisms for rights holders to notify Us of alleged IP infringement.<\/p>\n<ul>\n<li>\n<p>If You notice infringement of Your copyrights or other intellectual property rights on Printful, You can notify Us as follows. Please note that Printful cannot provide You with legal advice or representation, and We recommend that You speak with a licensed attorney in Your jurisdiction if You are seeking legal advice. Please note that We may share your notification with the User allegedly infringing Your copyrights or other IP rights.<\/p>\n<\/li>\n<li>\n<p>We are happy to support You in Your efforts to protect Your IP. If You are an IP rights holder, brand owner or their authorized representative, You can seek to include your IP assets, such as brand logo, Product designs and trademarked word phrases into our IP Registry by filling out this <a href=https://www.printful.com/"https:////www.printful.com//policies//ip-registry-form/">IP Registry Form<\/a>. Our IP registry is an AI-driven protection tool designed to provide a proactive layer of defense, but no system can detect or prevent all instances of infringement or misuse. You remain responsible for independently monitoring your own IP and taking any necessary enforcement actions. We cannot guarantee that every instance of potential infringement will be detected, removed, or prevented, and use of this service does not replace your own due diligence or legal enforcement efforts. Printful at its discretion can deny accepting Your submission to the IP Registry.\u00a0<\/p>\n<\/li>\n<\/ul>\n<h2>G1. Reporting Copyright Infringement<\/h2>\n<p><strong>Summary:<\/strong> If We receive a DMCA Notice, We may disable the Users access or remove the allegedly infringing Content from Printful. If You believe one of our Users is infringing on Your IP rights, please send Us a DMCA Notice. We may remove the Content and will notify the User.<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p>Printful respects the copyrights of others.\u00a0\u00a0<\/p>\n<p>If You are a copyright holder or are authorized to act on behalf of one, You may report alleged copyright infringements on the Service to Printful\u2019s designated agent by completing the <a href=https://www.printful.com/"https:////www.printful.com//policies//dmca-notice/">Digital Millennium Copyright Act (\u201cDMCA\u201d) Notice<\/a> (the \u201cDMCA Notice\u201d). If You are not able to complete the DMCA Notice, you may send a notice of infringement via email to <a href=https://www.printful.com/es/policies/\"mailto:content@printful.com\">content@printful.com, which must include all of the following information:<\/p>\n<ul>\n<li>\n<p>Your name, address, email address and phone number indicating that you own the Content or are authorized to act on behalf of the IP rights owner;<\/p>\n<\/li>\n<li>\n<p>A link to the original content and description of the allegedly infringed IP rights, supported by registration and other documentation (if possible);<\/p>\n<\/li>\n<li>\n<p>A description of the allegedly infringing Content supported by links or other details about where the Content is available;<\/p>\n<\/li>\n<li>\n<p>A statement under penalty of perjury confirming that:<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>the information provided is accurate;<\/p>\n<\/li>\n<li>\n<p>you own the copyright or are authorized to act on behalf of the IP rights owner and have made sure the IP rights owner has not previously approved the use of said Content;<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>A physical or electronic signature (for example, by typing Your full name).<\/p>\n<\/li>\n<li>\n<p>Any additional information you have showing that You own or are otherwise entitled to use the Content at issue.<\/p>\n<\/li>\n<\/ul>\n<p>When we receive Your DMCA Notice or notification of infringement , We will strive to respond quickly by (i) removing the potentially IP infringing Content from the Site, (ii) making reasonable attempt to notify the User responsible for uploading the corresponding Content, and provide them with information about the notice and removal, as well as an opportunity to file a DMCA counter notification. Please note that it may take up to 10 business days to process, review, and act on Your request.<\/p>\n<h2>G2. Reporting Trademark Infringement<\/h2>\n<p><strong>Summary:<\/strong> Printful also takes issues of trademark violations seriously and if We receive a complaint of a purported trademark violation, We will investigate and may remove potentially infringing content.<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p>Printful respects the trademark rights of others.\u00a0<\/p>\n<p>If You are a trademark holder or are authorized to act on behalf of one, You may report alleged trademark infringements on our Site by sending an email to <a href=https://www.printful.com/es/policies/\"mailto:content@printful.com\">content@printful.com. Your email must contain a link to the original content and description of the allegedly infringed IP rights, supported by registration and other documentation (if possible), as well as a description of the allegedly infringing Content supported by links or other details about where the Content is available.<\/p>\n<p>We will review Your complaint and take whatever action We deem appropriate, which may include temporary or permanent removal of the Content in question.<\/p>\n<p>Accounts with usernames, brand names, or any other Content that may mislead or violate another\u2019s trademark or any other IP assets included in the Printful\u2019 IP Registry, must be revised or, alternatively, may be permanently suspended.\u00a0<\/p>\n<h2>H. What Can You Do If Content Uploaded By You Was Removed from Printful?<\/h2>\n<p><strong>Summary:<\/strong> If You believe Content uploaded by You was improperly removed, follow the proper instructions below and We will help You sort things out.<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p>If You received a notification that Content uploaded by You has been removed as a result of an IP violation, it means that (i) IP rights owner or their authorized representative in respect to the Content submitted a valid notice and requested that We remove the Content, or (ii) the Content was flagged by Printful\u2019s internal processes and systems as potentially IP infringing.\u00a0<\/p>\n<p>If You want us to forward the information from the notification of IP infringement, email us at <a href=https://www.printful.com/es/policies/\"mailto:content@printful.com\">content@printful.com. Please note that We may remove some personal contact information from the original complaint.<\/p>\n<p>Separate from any notification of IP infringement, Printful reserves the right to remove, at its discretion, Content that may infringe the IP rights of others.<\/p>\n<p>If You think We made a mistake by removing Content uploaded by You, you can contact us pursuant to the procedures set forth below.<\/p>\n<h2>H1. Response to a DMCA Notice<\/h2>\n<p>For any DMCA notices concerning IP rights (primarily, but not necessarily limited to, copyrights), You can file a counter-notice with Us, by following the directions and requirements below.\u00a0<\/p>\n<p><strong>Note:<\/strong> There are legal and financial consequences for fraudulent or bad faith counter-notices. Before submitting a counter-notice, make sure You have a good faith belief that We removed Content uploaded by You in error, and that You understand the repercussions of submitting a false claim. If Printful is the subject of a legal cause of action on account of your false claim, You will be added to the claim and Printful will not be liable for such false claim. In addition, Printful may at its sole discretion delete Your account and refuse future service, which includes canceling any orders that are active at the time, with no refund to you.<\/p>\n<p>To submit Your counter-notice, email us at <a href=https://www.printful.com/es/policies/\"mailto:content@printful.com\">content@printful.com and include all of the following information:<\/p>\n<ul>\n<li>\n<p>Your name, address, email address and phone number indicating that you own the Content or are authorized to act on behalf of the IP rights owner.<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>The web address of the Content We removed (copy and paste the link from the notification email).<\/p>\n<\/li>\n<li>\n<p>A statement under penalty of perjury that You have a good faith belief that Content uploaded by You was removed in error.<\/p>\n<\/li>\n<li>\n<p>A statement that You consent to the jurisdiction of Federal District Court for the judicial district in which your address is located or, if Your address is outside of the United States, for any judicial district in which Printful may be found, and that You agree to accept service of process from the entity who provided the original complaint.<\/p>\n<\/li>\n<li>\n<p>A physical or electronic signature (for example, by typing Your full name).<\/p>\n<\/li>\n<\/ul>\n<p><strong>\u00a0<\/strong><\/p>\n<p>When We get a counter-notice that includes all of the information required, Printful will send a copy of the counter-notice to the complaining party. Pursuant to the DMCA, the complaining party will have 10 business days to reply to Your counter-notice. If they do not file a court action and forward us proof of their filing within this time period, Your Content will be restored and\/or relisted.\u00a0<\/p>\n<h2>H2. Response to Printful Removing Your Content<\/h2>\n<p>In case Your Content has been removed by Us for any other reason than DMCA Notice, you can submit an appeal by emailing us at <a href=https://www.printful.com/es/policies/\"mailto:content@printful.com\">content@printful.com and providing further information, including any documentation if applicable, on Your Content and why it should not be considered as infringing IP rights.\u00a0<\/p>\n<p>Notwithstanding the above, Printful reserves the right to deny Your appeal in respect to Your Content if Printful has reasonable belief that the information provided by You is not sufficient to confirm Your right to use the potentially infringing Content.<\/p>\n<h2>I. Printful\u2019s Designated agent to Receive Notifications of IP Infringement<\/h2>\n<p>Printful, Inc.<br>Attn: Legal Department<br>11025 Westlake Dr.,\u00a0<\/p>\n<p>Charlotte, NC 28273<br>USA<br>Phone: 818 351 7181<br>Email: <a href=https://www.printful.com/es/policies/\"mailto:content@printful.com\">content@printful.com/u00a0","activeFrom":null,"activeTill":null,"iconUrl":"https:////files.cdn.printful.com//upload//icons-item-svg-file//e6//e6d2454ccb6d6f9c58ff9d84461c79a5_t?v=b66c59a98f2db22d437ce24f2f6dab32%22,%22createdAt%22:%222025-10-01 10:32:23","updatedAt":"2025-10-01 10:32:33"}]},{"id":3,"title":"Service-specific terms","subtitle":"Terms for various extra services we offer","position":2,"isHidden":0,"createdAt":"2021-09-09 12:58:16","updatedAt":"2021-09-09 12:58:16","policies":[{"id":25,"title":"Creative Services Terms","subtitle":"What you need to know if you use our design, photography, or video services","slug":"policies\/creative-services","langSlug":"\/es\/politicas\/creative-services","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":1,"categoryId":3,"position":1,"contextId":"e6a7e79999c48f107eae04b8e496f3a0","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6","49c2112cf38f2160c0a678a2fb9e8ce2"],"text":"<span class='wysiwyg pf-d-block'><h2>Creative Services Terms of Service<\/h2>\n<p><em>Last updated on February 3, 2023<\/em><\/p>\n<p>The following terms and conditions (the \u201cAgreement\u201d) govern all use of Printful's creative services, such as (but not limited to), creating print-ready files, adjusting files, color matching existing print files, redesigning existing logos, creating new graphics, performing photo or video shoots and processing the resulting visual files, as well as doing other artistic work (the \u201cService\u201d) offered on the printful.com website (the \"Site\"). The result of the Service is a design, photo, or video material in a digital file format (the \u201cFile\u201d). The Service is owned and operated by Printful, Inc. (\u201cPrintful\u201d or \u201cour\u201d). <\/p>\n<p>The Service is offered subject to your (the \u201cUser\u201d or \u201cyou\u201d) acceptance without modification of all of the terms and conditions contained herein. We also have policies and procedures including, without limitation, our <a href=https://www.printful.com/"https:////www.printful.com//es//politicas//terminos-condiciones/" target=\"_blank\" rel=\"noopener\">Terms of Service<\/a>, <a href=https://www.printful.com/"https:////www.printful.com//es//politicas//devoluciones/" target=\"_blank\" rel=\"noopener\">Return Policy<\/a>, <a href=https://www.printful.com/"https:////www.printful.com//es//politicas//privacidad/" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a> and others available at <a href=https://www.printful.com/"https:////www.printful.com//es//politicas/" target=\"_blank\" rel=\"noopener\">https:\/\/www.printful.com\/policies<\/a>. Those policies contain additional terms and conditions, which apply to the Services and are a part of this Agreement. YOUR USE OF THE SITE CONSTITUTES YOUR ACCEPTANCE TO BE BOUND BY THIS AGREEMENT. If you don't comply with this Agreement, don't use the Service.<\/p>\n<h3>1. General provisions of the Service<\/h3>\n<p>1.1. Printful and the User agree on providing and using the Service according to the terms and provisions based on the interests and specifications of each User individually. Interests and specifications may relate to (but are not limited to) the format of the File, the difficulty of the Service and timing, and the resulting fees and costs applicable to the Service.<\/p>\n<p>1.2. To use the Service, the User should provide Printful with a description of their needs and reference images and\/or sketches of the intended photo, video material, or design according to which Printful should create the File. The description or visual references of the intended photo, video material or design can't contain discriminatory, abusive, disruptive, etc. content or content that infringes third party rights (see our <a href=https://www.printful.com/"https:////www.printful.com//es//politicas//guia-contenido/" target=\"_blank\" rel=\"noopener\">Acceptable Content Guidelines<\/a>). The User agrees to use images or other materials not created or owned by the User for inspiration only and to inform Printful about such use accordingly. Printful will use reasonable efforts to create the File according to the description, visual appearance, style, notion and\/or feel of the reference images or other materials provided to Printful. <\/p>\n<p>1.3. In case the Service is aimed to provide the User with a graphic design, Printful undertakes to create a design draft that will be submitted to the User for a review. The User can ask Printful to make minor improvements or changes in the design draft submitted. Printful will use reasonable efforts to consider or attempt to make those improvements or changes, and as a result of the Service, will deliver the File. <\/p>\n<p>1.4. In case the Service is aimed at providing the User with a photo of the product with User created and\/or licensed content printed on it (\u201cproduct samples\u201d), the User can ask for the manufacturing of product samples. The User will be charged for the product samples according to the prices available on the Site at the moment of ordering product samples. Product samples will be discarded or donated to charity at Printful\u2019s discretion after a period of one month when the File is delivered to the User. The User can ask for the product samples after the Service is carried out if the User pays for the costs of shipping the product samples to the location indicated by the User. You hereby agree to waive your right to collect royalties or other fees regarding the product samples that are donated or discarded.<\/p>\n<p>1.5. The File and its intellectual property rights belong to the User except for the Files that are not based on the User's interests and specifications (e.g. photo or video of manufacturing blank items, etc.).<\/p>\n<p>1.6. The User agrees to provide Printful access to their account, if such access is required to fulfill the User's request.<\/p>\n<h3>2. Terms of payment and refunds<\/h3>\n<p>Payment for the Service is based on the specifications and interests of each User individually and is subject to change if the specifications or interests are altered. In some cases, when the creation of a photo or video material is requested by the User, the payment can consist of a fee for the Service itself, and of product samples used in order to provide the Service. If not stated otherwise, all payments to Printful shall be in U.S. Dollars.<\/p>\n<p>Unless Printful and the User agree otherwise, Printful should carry out the Service when the User has accepted the payment request in their Printful account, and the charge for the service has been successful. The User shall be responsible for paying all sales taxes, VAT, GST, and other taxes and duties associated with the Service (if and as applicable).<\/p>\n<p>If the User has ordered a Service and Printful has begun working on it, no refunds will be given except for when there has been a miscommunication from Printful's side regarding the visual outcome of the Service. In this case, the funds should be returned to the User's Printful Wallet or according to the original payment method used.<\/p>\n<p>In case there is a possible defect or Printful believes that by continuing the provision of a Service, there might be an infringement of third party rights, in particular, intellectual property rights' infringement, Printful reserves the right to put the provision of a Service requested by the User on hold for up to 30 days. If, within 30 days, the User does not resolve the issue or reach an agreement with Printful on how the Service could be continued, Printful will cancel the Service ordered by the User and reserves the right to make a full or partial refund, depending on the progress with the Service provided.<\/p>\n<h3>3. Intellectual property rights<\/h3>\n<p>The User is responsible for submitting copyright-free and original materials, reference images or description. You acknowledge and understand that you will carry full liability in the case that materials, reference images, or description of a design provided by You infringe the rights of a third party.<\/p>\n<p><span style=\"font-weight:400;\">The File created by Printful through the Service and delivered to the User shall be deemed to be a \u201cwork made for hire\u201d explicitly ordered or commissioned by the User within the meaning of copyright laws of the U.S. or any similar or analogous law or statute of any other jurisdiction, and the User shall be deemed to be the sole and exclusive author of the File for all purposes and shall own all right, title, and interest in and to the File. The only exception to this provision is the ownership of the Files that are not based on the User's interests and specifications (e.g. photo or video of manufacturing blank items) <\/span><span style=\"font-weight:400;\">or that contain third-party copyrighted works (e.g. background sound)<\/span><span style=\"font-weight:400;\">; and f<\/span><span style=\"font-weight:400;\">or such Files, Printful grants you a revocable, limited, royalty-free license for an indefinite period of time to use, process and customize the Files in order to promote the sale of the User's products manufactured by Printful.<\/span><\/p>\n<p>If the File can't be deemed to be a \u201cwork made for hire\u201d within the meaning of copyright laws of the U.S. or any similar or analogous law or statute of any other jurisdiction as described above, it will be considered that the File and its exclusive rights have been transferred by this Agreement into the ownership of the User without performing separate legal actions.<\/p>\n<h3>4. Delivery of designs and Files<\/h3>\n<p>In case the Service is aimed at providing the User with a graphic design, Printful submits the draft design to the User to review. The User has the right to ask Printful to make minor improvements or changes as agreed in the individual specification of the Service in the submitted design draft before the File is finally delivered to the User. Printful will use reasonable efforts to consider or attempt to make the improvements or changes requested by the User, and as a result of the Service will deliver the File. The User owns the right to complain about design draft received in the format of the File and Printful shall undertake making the necessary changes and\/or improvements, depending on the revision count agreed beforehand between the User and Printful.<\/p>\n<p>Any improvements or changes that are requested and require additional effort and work from Printful such as (but not limited to) changing the idea or appearance of the design, adding additional elements not communicated to Printful before starting the Service, making more improvements or changes than agreed beforehand, etc. will result in additional costs to the User. Such additional costs amount to 20% of the Service costs. <\/p>\n<p>Printful will bear all associated costs if there is a need to improve or change the File due to the Service not being carried out properly from Printful's side. The User's only remedy in such cases is an improved or changed File.<\/p>\n<p>All Files made as a result of the Service should be uploaded to the User\u2019s print file library by default in the agreed format. For certain types of Service, for e.g. photography and\/or video, the delivery of Files could be passed through cloud-based file sharing links.<\/p>\n<h3>5. Dates<\/h3>\n<p>Printful provides the File to the User no later than on the date agreed after the User has made the payment, unless Printful lacks information regarding the specifications or performance of the Service or finds a possible defect in the description or visual references or indications of third party rights infringement. <\/p>\n<p>In case of a possible defect or Printful believes that by continuing the Service there might be an infringement of third party rights, in particular intellectual property rights' infringement, the Service is put on hold and Printful agrees with the User how the Service should be continued.<\/p>\n<p>In case the User doesn't respond to Printful about necessary improvements within a three-month period from the date when the design draft has been submitted for the User to review, it's considered that the Service has been accepted by the User and Printful should provide the User with the File it has, regardless whether the User had confirmed it or not.<\/p>\n<p>Printful should preserve the File for one year starting the day it has been provided to the User.<\/p>\n<h3>6. Indemnity<\/h3>\n<p>The User indemnifies and holds Printful harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of the User's breach of this Agreement, use (or misuse) of the Service or violation of any law or the rights of a third party.<\/p>\n<h3>7. Law and jurisdiction<\/h3>\n<p>If a dispute arises between the User and Printful, the User is encouraged to first contact Printful directly to seek a resolution. Printful will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation. <\/p>\n<p>Any dispute or claim arising out of or in connection with this Agreement or its formation (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of the State of North Carolina.<\/p>\n<h3>8. Modifications<\/h3>\n<p>Printful reserves the right, at its discretion, to modify this Agreement at any time. The User shall be responsible for reviewing and becoming familiar with any such modifications. Use of the Service by the User following such notification constitutes the User's acceptance of the changes in the terms and conditions.<\/p>\n<h3>9. General<\/h3>\n<p>No agency, partnership, joint venture, employee-employer, franchiser-franchisee relationship, etc. is intended or created by this Agreement. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. In our sole discretion, we may assign this Agreement upon notice to the User. Headings are for reference purposes only and do not limit the scope or extent of such section. Printful's failure to act with respect to a breach by the User or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee that we will take action against all breaches of this Agreement.<\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/af\/af5e6cdd74f4bd56bfba4982a4f4acc2","createdAt":"2021-09-10 09:27:27","updatedAt":"2021-09-10 13:17:43"},{"id":75,"title":"Printful Subscription Terms of Service","subtitle":"What to keep in mind if you use our Subscription Services","slug":"policies\/subscription-terms-of-service","langSlug":"\/es\/politicas\/subscription-terms-of-service","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":1,"categoryId":3,"position":2,"contextId":"786b1e404056a5b1f501e8d508b24f3b","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6","49c2112cf38f2160c0a678a2fb9e8ce2"],"text":"<span class='wysiwyg pf-d-block'><p><em>Last updated on October 17, 2023<\/em><\/p>\n<p><span style=\"font-weight:400;\">The following terms and conditions (the \u201cMembership Subscription Terms\u201d), together with the <\/span><a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">TERMS OF SERVICE<\/strong><\/a><strong> REQUIRES THAT ALL DISPUTES, INCLUDING DISPUTES ARISING FROM OR RELATING TO THE AGREEMENT, BE RESOLVED BY ARBITRATION ON AN INDIVIDUAL BASIS, RATHER THAN BY JURY TRIAL OR CLASS ACTIONS, EXCEPT AS OTHERWISE PROVIDED BY SECTION 17. IF YOUR COUNTRY OF RESIDENCE IS IN THE EUROPEAN ECONOMIC AREA THIS APPLIES TO ANY ACTION YOU MAY WANT TO BRING AGAINST PRINTFUL IN THE UNITED STATES.<\/strong><\/p>\n<p><span style=\"font-weight:400;\">The Membership Subscriptions are offered subject to your acceptance without modification of all of the terms and conditions of the Agreement. We also have other policies and procedures including, without limitation, our <\/span><a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/">Terms of Service<\/strong><\/a><strong>. <\/strong><span style=\"font-weight:400;\">In the event of any conflict between the terms and conditions of these Quick Stores Terms and the terms and conditions contained in the Terms of Service, the terms and conditions set forth in these Quick Stores Terms shall control with respect to the use of the Platform.<\/span><\/p>\n<p><strong>SECTION 18 OF OUR <\/strong><a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">TERMS OF SERVICE<\/strong><\/a><strong> REQUIRES THAT EXCEPT AS OTHERWISE PROVIDED THEREIN, ALL DISPUTES, INCLUDING DISPUTES ARISING FROM OR RELATING TO THE AGREEMENT SHALL BE RESOLVED BY ARBITRATION ON AN INDIVIDUAL BASIS, RATHER THAN BY JURY TRIAL OR CLASS ACTIONS.<\/strong><\/p>\n<p><span style=\"font-weight:400;\">The Platform is made available subject to your acceptance without modification of all of the terms and conditions of the Agreement. We also have other policies and procedures including, without limitation, our <\/span><a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/">T/u00e9rminos y condiciones<\/a> y toda otra norma, pol\u00edtica o procedimiento aplicables que puedan ser publicadas ocasionalmente en la p\u00e1gina web printful.com (la \u201cP\u00e1gina\u201d) por Printful. Si no aceptas o entiendes este Acuerdo no env\u00edes tu solicitud o participes en Programa.<\/p>\n<h3>1. Acuerdo de embajador de marca<\/h3>\n<p>Certificas que eres un particular (es decir, no una empresa) y tienes al menos 18 a\u00f1os. Si eres una persona jur\u00eddica, certificas que eres un responsable de la empresa o est\u00e1s autorizado de otra manera para actuar en nombre de la empresa. Certificas tambi\u00e9n que tienes permiso legal para usar el Programa y que aceptas la responsabilidad plena de elegir y usar el Programa. Este Acuerdo es nulo donde as\u00ed lo proh\u00edba la ley y el permiso a acceder a este Programa es revocado en tales jurisdicciones. Entiendes y aceptas que el acuerdo no est\u00e1 destinado a crear un trabajo, colaboraci\u00f3n o una asociaci\u00f3n empresarial del Embajador de marca con Printful. Como Embajador de marca se espera que act\u00faes con honestidad, cumplas con las directrices de la Federal Trade Comission (\u201cFTC\u201d) y\/o cualquier otra ley aplicable.<\/p>\n<p>Al participar en este Programa, aceptas que no eres objeto de sanciones comerciales, financieras y econ\u00f3micas, y que no apareces en una lista relacionada con estas sanciones u otras, incluyendo listas de la Oficina de Control de Activos Extranjeros (OFAC), el Departamento de Estado de los Estados Unidos, el Departamento de Comercio de Estados Unidos, la Uni\u00f3n Europea y HM Treasury (Her Majesty\u2019s Treasury) de Reino Unido. Aceptas no promocionar Printful en y\/o a los clientes de pa\u00edses o territorios que sean objetos de embargos o sanciones globales o partes que se incluyan en las de sanciones anunciadas anteriormente.<\/p>\n<h3>2. Requisitos<\/h3>\n<p>Hay 3 requisitos b\u00e1sicos para participar en el Programa de Embajador de marca de Printful.<\/p>\n<ol><li>Ser mayor de 18 a\u00f1os<\/li>\n<li>Tener al menos 10.000 seguidores en la cuenta activa y p\u00fablica de Instagram estando la mayor parte de la audiencia entre 25 y 35 a\u00f1os. Printful se reserva el derecho, bajo discreci\u00f3n, a hacer excepciones sobre los criterios de los seguidores anteriormente mencionados.<\/li>\n<li>Adem\u00e1s de aceptar este Acuerdo los Embajadores de marca han de actuar de acuerdo a todas las directrices y normas de Printful (por ejemplo la Gu\u00eda de contenido) as\u00ed como los <a href=https://www.printful.com/"//es//politicas//terminos-condiciones/">T/u00e9rminos y condiciones<\/a>.<\/li>\n<\/ol><h3>3. Proceso de solicitud y cuenta<\/h3>\n<p>Para poder disfrutar de los beneficios del Programa primero tienes que rellenar el formulario de solicitud disponible en nuestra p\u00e1gina de <a href=https://www.printful.com/"//brand-ambassador/">Embajador de marca<\/a>, enviar el formulario y ser seleccionado por Printful para el Programa. Tras haber enviado el formulario Printful revisar\u00e1 la solicitud y decidir\u00e1 si eres aceptado como Embajador de marca de Printful. Si eres seleccionado pasas a ser un Embajador de marca. El Embajador debe registrarse en la P\u00e1gina (incluyendo toda la informaci\u00f3n personal: nombre completo, email y nombre en Instagram) y crear su propia tienda en Printful. El Embajador de marca puede optar por no recibir emails de promociones y marketing a no ser que se especifique lo contrario.<\/p>\n <h3>4. Beneficios<\/h3>\n<p>El Programa ofrece m\u00faltiples beneficios al Embajador de marca a cambio de contenido, en adelante \u201cContenido\u201d (informaci\u00f3n, im\u00e1genes, fotos, datos, textos o otros materiales). Los Embajadores de marca crean Contenido con los productos que Printful manda a los Embajadores como parte del Programa.<\/p>\n<p>Printful se reserva el derecho a decidir sobre e informar de qu\u00e9, cu\u00e1n a menudo y cu\u00e1ntos beneficios recibir\u00e1 por participar en el Programa. Los beneficios se ofrecen a los Embajadores durante el Programa a cambio de la promoci\u00f3n de productos en las redes sociales del Embajador. Printful se reserva el derecho de cambiar de manera unilateral as\u00ed como cambiar o limitar los beneficios que los Embajadores de marca reciben. Printful, teniendo en cuenta intentos comercialmente razonables informar\u00e1 a los Embajadores sobre los beneficios que van a recibir. Los beneficios pueden incluir:<\/p>\n<ul><li><strong>Productos gratis<\/strong> con dise\u00f1os enviados por el Embajador o dise\u00f1os del generador de maquetas de Printful.<\/li>\n<li><strong>Lotes bisemanales o mensuales exclusivos<\/strong> incluyendo los productos m\u00e1s populares o m\u00e1s recientes.<\/li>\n<li><strong>20% de descuento<\/strong> aplicado a la cuenta del Embajador para todas sus compras.<\/li>\n <li><strong>Acceso a todas las pruebas beta<\/strong> para productos reci\u00e9n a\u00f1adidos al cat\u00e1logo dando la oportunidad al Embajador de realizar pedidos de productos todav\u00eda no disponibles al p\u00fablico.<\/li>\n<\/ul><p>Printful cubre los gastos de gesti\u00f3n y env\u00edo de los productos gratuitos para los Embajadores de marca. El Embajador puede tener que pagar los impuestos y otras obligaciones en su jurisdicci\u00f3n.<\/p>\n<h3>5. Obligaciones del Embajador de marca<\/h3>\n<p>Una vez el Embajador haya recibido productos de Printful como parte del Programa este debe preparar al menos 2 publicaciones de Instagram promocionales y 2 Instagram Stories para todos los productos y\/o beneficios recibidos de Printful. La cuenta utilizada ha de ser la que fue aprobada por Printful para participar en el programa.<\/p>\n<p>El Embajador ha de crear el Contenido que ha de incluir las publicaciones y Stories promocionales en Instagram pero no tiene por qu\u00e9 limitarse solo a eso. Se debe seguir la gu\u00eda visual de Printful:<\/p>\n<ul><li>Saca fotos con luz con acentos coloridos para conseguir similaridades tonales con las fotos publicadas en el Instagram de Printful (@printful).<\/li>\n<li>Pon \u00e9nfasis en im\u00e1genes simples y estilizadas con fondos poco cargados.<\/li>\n<li>Realiza las fotos de d\u00eda pero evita la luz solar directa.<\/li>\n<\/ul><p>Si el Embajador usa cualquier marca registrada de Printful (incluyendo elementos gr\u00e1ficos o de texto) ha de ser respetando los T\u00e9rminos y condiciones de Printful e incluyendo una declaraci\u00f3n atribuyendo la marca registrada a Printful. El logo de Printful no puede ser cambiado ni alterado.<\/p>\n<p>Despu\u00e9s de haber publicado el contenido promocional inicial en Instagram, Printful acordar\u00e1 con el Embajador en el Contenido que se tiene que publicar en el futuro para el Programa. Los Embajadores han de seguir todas las instrucciones o peticiones de Printful antes de recibir nuevos productos. Toda comunicaci\u00f3n en relaci\u00f3n a lo mencionado anteriormente se realiza a trav\u00e9s del siguiente email: <a href=https://www.printful.com/es/policies/\"mailto:ambassadors@printful.com\">ambassadors@printful.com./n

Los Embajadores deben compartir los resultados mensuales del Contenido creado y publicado durante el Programa a <a href=https://www.printful.com/es/policies/\"mailto:ambassadors@printful.com\">ambassadors@printful.com siendo el siguiente d\u00eda laboral al final del mes la fecha l\u00edmite para hacerlo. La plantilla para el informe se env\u00eda al Embajador cuando este es aprobado para el Programa.<\/p>\n<p>Si Printful te notifica que elimines toda referencia a Printful es de cumplimiento obligatorio, incluyendo su nombre, logo, marcas registradas, marcas de servicio o cualquier otro material identificativo.<\/p>\n<p>El Embajador es solamente responsable de la actividad que ocurre en su cuenta y es su obligaci\u00f3n mantener la contrase\u00f1a segura. El Embajador tiene la obligaci\u00f3n de notificar inmediatamente cualquier violaci\u00f3n de la seguridad o uso no autorizado de su cuenta. Si bien Printful no ser\u00e1 responsable de las p\u00e9rdidas que el Embajador pueda sufrir a causa de un uso no autorizado de su cuenta, el Embajador puede ser responsable de las p\u00e9rdidas que dicho uso no autorizado cause a Printful o otros.<\/p>\n<h3>6. Contenido y restricciones<\/h3>\n<p>El Contenido que publiques, env\u00edes, subas, muestres o ventas en el uso de nuestro Programa es tuyo y eres su \u00fanico responsable. Confirmas que tienes todos los derechos necesarios sobre el Contenido y que no est\u00e1s infringiendo o violando ning\u00fan derecho de terceros al publicarlo o usarlo.<\/p>\n<p>Printful espera que el Contenido creado por el Embajador sea una representaci\u00f3n veraz y creativa de los Productos de Printful que, dependiendo del prop\u00f3sito del Contenido, eduque a los seguidores y\/o incremente su curiosidad sobre Printful. Printful respeta la libertad creativa del Embajador para crear Contenido de forma que conecte con su audiencia.<\/p>\n<p>Al participar en el Programa y crear Contenido el Embajador acepta que Printful lo pueda usar en la P\u00e1gina, sus cuentas en redes sociales, blogs o en actividades de marketing y concedes una licencia global, sin royalties, perpetua y no exclusiva para copiar, distribuir y exponer el Contenido en cualquiera plataforma. Esto incluye galer\u00edas online, publicaciones y otros materiales de marketing con derecho a usarlo, copiarlo, modificarlo, editarlo o crear material derivado. El Embajador tambi\u00e9n acepta aportar documentaci\u00f3n que as\u00ed lo acredite a petici\u00f3n de Printful.<\/p>\n<p>De acuerdo a lo establecido por la ley aplicable, el Embajador no debe: (i) usar ning\u00fan m\u00e9todo ilegal para promocionar productos de Printful y ser\u00e1 el Embajador el \u00fanico responsable de dichas comunicaciones no autorizadas; (ii) exhibir Contenido que de alguna forma Printful entienda que menosprecia o crea una imagen despectiva de Printful; (iii) hacer representaciones enga\u00f1osas de Printful o participar en cualquier otra pr\u00e1ctica que pueda da\u00f1ar la reputaci\u00f3n de Printful; o (iv) exhibir cualquier Contenido de manera que pueda contener o promover (a) actividades ilegales o (b) Contenido enga\u00f1oso, violento, falaz o que viole la propiedad intelectual, la privacidad o cualquier otro derecho de terceros. El Embajador es el \u00fanico responsable de acatar todas las leyes, regulaciones y normas tanto nacionales como regionales y locales que hagan referencia a la publicidad incluyendo la gu\u00eda de la FTC pero sin limitarse a ella.<\/p>\n<h3>7. Periodo y extinci\u00f3n<\/h3>\n<p>Este Acuerdo es efectivo desde que tu solicitud es aceptada, a discreci\u00f3n de Printful, y se te notifica de tal aceptaci\u00f3n ya sea por escrito o de forma electr\u00f3nica. Cualquiera de las partes puede extinguir el Acuerdo en cualquier momento con o sin causa. Llegada la extinci\u00f3n del Acuerdo por cualquier raz\u00f3n todos los derechos o licencias otorgadas se finalizan inmediatamente y se cesar\u00e1 inmediatamente el uso de las mismas. Tambi\u00e9n se eliminar\u00e1n todos los enlaces a la P\u00e1gina as\u00ed como todos los logos y marcas registradas de Printful y otros materiales facilitados por haber sido parte del Programa.<\/p>\n<p>Printful se reserva el derecho a eliminar cuentas no confirmadas o cuentas que han estado inactivas por largos periodos de tiempo. En caso de violar cualquier regulaci\u00f3n o norma de este Acuerdo, el Acuerdo ser\u00e1 extinguido inmediatamente y el Embajador entiende y acepta que todos los beneficios asociados retirados o perdidos y que su cuenta ser\u00e1 cerrada.<\/p>\n<h3>8. General<\/h3>\n<p>Ninguna entidad, colaboraci\u00f3n, empresa conjunta, relaci\u00f3n empleado-empleador, relaci\u00f3n franquicia-franquiciado, etc. se pretende o crea en este Acuerdo. Si alguna previsi\u00f3n de este Acuerdo se muestra inv\u00e1lida o imposible de aplicar entonces ser\u00e1 ignorada y el resto ser\u00e1n cumplidas.<\/p>\n<p>Si surge una disputa entre Printful y t\u00fa, recomendamos encarecidamente que te pongas en contacto con nosotros en primer lugar para buscar una soluci\u00f3n. El Acuerdo est\u00e1 regido por los T\u00e9rminos y condiciones y cualquier disputa o demanda generada o en conecci\u00f3n con \u00e9l se resuelve de acuerdo al procedimiento establecido en en los mencionados <a href=https://www.printful.com/"//es//politicas//terminos-condiciones/">T/u00e9rminos y condiciones<\/a>.<\/p>\n <p>Bajo nuestra exclusiva discreci\u00f3n, nos reservamos el derecho a cambiar, modificar, suspender o interrumpir el Acuerdo y el Programa en cualquier momento, incluyendo la disponibilidad de cualquier caracter\u00edstica o funci\u00f3n o contenido. Printful puede tambi\u00e9n imponer l\u00edmites a ciertas caracter\u00edsticas o restringir el acceso del Embajador a ciertas partes o al conjunto del Programa sin previo aviso ni responsabilidad alguna. El Embajador puede ser responsable de conocer y familiarizarse con cualquier de estas modificaciones. El uso del Programa por parte del Embajador tras las modificaciones constituir\u00e1 la aceptaci\u00f3n del Embajador de los t\u00e9rminos y condiciones de los cambios modificados.<\/p>\n<p>Los t\u00edtulos son para una mejor lectura y no limitan el \u00e1mbito o alcance de la secci\u00f3n respectiva. El hecho de no haber podido actuar a un incumplimuento por tu parte o la de otros no quiere decir que renunciemos a nuestro derecho de actuar frente a incumplimientos similares o subsiguientes. No garantizamos que tomemos acciones frente a todos los incumplimientos de este Acuerdo. El Acuerdo renuncia a su derecho de requerir una firma original (no electr\u00f3nico), la entrega o el mantenimiento de registros no electr\u00f3nicos hasta el punto permitido por la ley.<\/p>\n<p>No hacemos garant\u00edas expl\u00edcitas ni impl\u00edcitas respecto a este Programa o el Acuerdo o de productos y servicios vendidos por Printful. Adem\u00e1s, no aseguramos que la P\u00e1gina funcione ininterrumpidamente y sin errores y no nos hacemos responsables de las consecuencias que estos errores o interrupciones puedan tener.<\/p>\n<p>Entiendes que la P\u00e1gina y las normas se crean y operan para ser cumplidas en su totalidad y te comprometes a defender, indemnizar y mantener a Printful intacta de cualquier posible violaci\u00f3n de leyes o regulaciones, incluyendo pero sin limitarse a, derechos de propiedad intelectual, derechos a la privacidad de clientes, etc.<\/p>\n<p>Este Acuerdo ser\u00e1 regido e interpretado seg\u00fan su versi\u00f3n original en Ingl\u00e9s sin importar las traducciones que se puedan haber hecho con diferentes fines.<\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/ab\/ab01f79cebadf84c92625f20d67584a9","createdAt":"2021-09-10 09:28:23","updatedAt":"2021-09-10 13:18:56"},{"id":70,"title":"Referral Program Terms of Service","subtitle":"What to remember if you participate in our Referral program","slug":"policies\/referral","langSlug":"\/es\/policies\/referral","isNew":0,"isHidden":0,"isUpdated":1,"isDownloadable":1,"categoryId":4,"position":2,"contextId":"db5cea098116ecccea3053c4b63de151","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6","49c2112cf38f2160c0a678a2fb9e8ce2"],"text":"<p><em>Last updated on February 3, 2023<\/em><\/p>\n<p>Printful's Referral program (the \u201cProgram\u201d) allows its users (the \u201cUser\u201d) to earn points toward various Printful Perks (\u201cPerks\u201d) by referring other people to become new customers of Printful.<br \/><br \/>The following terms and conditions (the \"Agreement\") set out the legally binding terms of The User's participation in the Program. The Program is owned and operated by Printful, Inc. and its affiliates and\/or subsidiaries (\"Printful\"). The Program is subject to the User's acceptance without modification of any of the terms and conditions contained herein and all other operating rules, policies, and procedures that may be published occasionally on the printful.com website (the \"Site\") by Printful. If the User does not agree to comply with this Agreement, they are not eligible to use the Program.<br \/><br \/>THE USER INDICATES THEIR ACCEPTANCE OF THIS AGREEMENT AND ALL OTHER TERMS AND CONDITIONS CONTAINED OR REFERENCED IN THIS AGREEMENT BY USING THE PROGRAM.<\/p>\n<h3>1. Enrollment in the Program<\/h3>\n<p><span style=\"font-weight:400;\">In case the User is an individual (i.e., not a company), the User certifies that they have reached at least 18 years of age, however, if an individual resides in Japan, they must certify to Printful that they are at least 20 years of age. If the User participates in the Program on behalf of an organization or entity, then they must be legally authorized and permitted to bind such organization or entity to this Agreement.<\/span><\/p>\n<p><span style=\"font-weight:400;\">In order to participate in the Program and start referring, the User should create a Printful account, agree to <\/span><a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Printful&rsquo;s Terms of Service<\/a> (&ldquo;Terms of Service&rdquo;) and <a class=\"pf-link\" href=https://www.printful.com/"https:////www.printful.com//policies//privacy/">Privacy Policy<\/a>. Unless otherwise defined herein, capitalized terms shall have the meaning ascribed to them in the Terms of Service. Y<strong>OUR USE OF THE API CONSTITUTES YOUR ACCEPTANCE OF AND AGREEMENT TO BE BOUND BY THESE API TERMS OF USE, AS WELL AS OUR TERMS OF SERVICE AND PRIVACY POLICY<\/strong>. Please read these API Terms of Use carefully as any breach of the terms below will be deemed a material breach of the Terms of Service.<\/p>\n<p><br \/><strong>1. Access to the Printful API<\/strong><br \/>A. In order to use the API:<br \/>i. you must accept these API Terms of Use without modification of all of the terms and conditions contained herein;<br \/>ii. you must be of legal age which in most countries mean you are at least 18 years old, and <br \/>iii. you cannot be barred from using or receiving the API under the laws of the United States or the country in which you are residing or from which you use the Printful API.<\/p>\n<p><br \/>B. If you are accessing or using the API on behalf of an entity, you represent and warrant that you have the authority to bind that entity to the API Terms of Use and by accepting the API Terms of Use, you are doing so on behalf of that entity (and all references to &ldquo;you&rdquo; in the Terms refer to that entity).<br \/><br \/><strong>2. API Limited Licence of use<\/strong><br \/>Subject to the terms and conditions contained herein, Printful grants you a limited, personal, non-sublicensable, non-transferable, non-exclusive, revocable license to access and use our API to create and run websites and applications that comply with Printful policies, including but not limited to our Terms of Service and Data Processing Terms (&ldquo;Application&rdquo;). Printful reserves the right to charge you for access to, or use of, the API. If you violate the API Terms of Use, we may revoke your API access or your account (including your related accounts). If Printful enters into a business agreement involving our API, that agreement&rsquo;s terms supersede these API Terms.<\/p>\n<p><br \/>Printful respects your privacy and knows how your personal information is important to you. Our Privacy Policy describes how we collect, use, and process any personal data that we collect from you&mdash;or you provide to us&mdash;in connection with your use of our Services. By accessing or using our Services, you acknowledge your understanding and acceptance of the terms set out in the Privacy Policy.<\/p>\n<p><br \/><strong>3. API monitoring<\/strong><br \/>Printful may monitor your use of any APIs to improve the quality of the Website and Services, and to verify your compliance with the API Terms of Use. This monitoring may include accessing and using your API client and\/or Application to, among other things, identify security issues that could affect Printful, its customers, or its licensors. You will not interfere with this monitoring. Printful may use any technical means to overcome such interference. Your access to the content provided through any API may be restricted, limited, or filtered in accordance with applicable laws.<\/p>\n<p><br \/><strong>4. Volume limits<\/strong><br \/>You will not attempt to exceed or circumvent limitations on access, calls and use of the Printful API, or otherwise use any API in a manner that exceeds reasonable request volumes, constitutes excessive or abusive usage, or fails to comply, or is inconsistent with, any part of these API Terms of Use or the Terms of Service.<\/p>\n<p><br \/><strong>5. Printful API restrictions<\/strong><br \/>You will not, and will not allow others acting on your behalf to:<br \/>i. share the API with any third party who is not a Merchant or create an API client that functions essentially the same as the API and offer it for use not related to the Services;ii. engage in any activity that interferes with, disrupts, harms, damages, or accesses in an unauthorized manner the servers, security, networks, data, applications or other properties or services of Printful or any third party (including using API to introduce any virus, worm, defect, trojan horse, malware, or any items of a destructive or harmful nature). For the avoidance of doubt, interference with any Service feature used in connection with Printful Checkout without Printful 's express written authorization is prohibited;<br \/>iii.use or access API or the Service in order to monitor the availability, performance, or functionality of API, the Service, or any portion thereof or for any similar benchmarking purposes;<br \/>iv. modify, translate, reverse engineer, disassemble, reconstruct, decompile, copy, or create derivative works of the API, Merchant customers' personal data, any Merchant store, the Services, or any aspect or portion thereof, except to the extent that this restriction is expressly prohibited by the applicable law;<br \/>v. bypass API restrictions for any reason and\/or perform activities unrelated to the Services;<br \/>vi. access or use the API to develop or distribute the Application in any way in furtherance of criminal, fraudulent, or other unlawful activity (including defaming, abusing, harassing, stalking, or threatening others);<br \/>vii. request more than the minimum amount of data from the API needed by your Application to provide the Merchant with the intended Application functionality, or any data outside any permissions granted by the Merchant;<br \/>viii. use the API to obtain, distribute, or transmit Merchant customers' personal data or expose such personal data to any third party, without Printful&rsquo;s prior written consent and explicit opt-in consent from Merchant customers. To obtain such consent from Printful, please contact us at privacy@printful.com;<br \/>ix. develop an Application whose purpose is to migrate Merchants off of the Printful platform, whether intentionally or not.<\/p>\n<p><br \/><strong>6. API changes<\/strong><br \/>The API is subject to version control. Printful reserves the right to amend, change, or discontinue any API from time to time for any reason with or without notice. Such changes may include removal of features or imposing fees on features previously accessible for free. We may also impose limits on certain features and services or restrict your access to some or all of the API. Your continued use of the Printful API following a subsequent release will be deemed as your acceptance of all modifications.<\/p>\n<p><br \/>Following any amendment to the current version of any API, Printful shall be entitled to cease support to all older versions of that API. Printful will use its best endeavours to ensure that older versions of any APIs will remain functional, but does not warrant or guarantee that this will be possible.<\/p>\n<p><br \/><strong>7. Proprietary Rights<\/strong><br \/>A. The Services, API, and all software, documentation, information, hardware, equipment, devices, templates, tools, documents, processes, methodologies, know-how, websites, and any additional intellectual or other property used by or on behalf of Printful or otherwise related to the Service, together with all copyrights, trademarks, patents, trade secrets, and any other proprietary rights inherent therein and related thereto (&ldquo;Printful Property&rdquo;) will be and remain the sole and exclusive property of Printful. To the extent, if any, that ownership of any Printful Property does not automatically vest in Printful by virtue of the API Terms of Use, and vests in Developer, Developer hereby transfers and assigns to Printful, upon the creation thereof, all rights, title and interest Developer may have in and to such Printful Property (and waives any and all moral rights, as applicable), including the right to sue and recover for past, present and future violations thereof.<\/p>\n<p><br \/>B. As between Developer and Printful, Printful shall own all right, title, and interest in any Merchant customers' personal data that Printful receives as a result of a Merchant&rsquo;s installation or use of an Application, and all such Merchant Data shall be subject to the Terms of Service and the Privacy Policy.<\/p>\n<p><br \/>C. Printful does not acquire ownership of your Application, and by using the API, you do not acquire ownership of any rights in the API or the content that is accessed through the Printful APIs. You must not remove or destroy any copyright notices, proprietary markings, or confidentiality notices placed upon, contained within, or associated with the API.<\/p>\n<p><br \/><strong>8. Privacy and Data Security<\/strong><br \/>A. Your networks, operating system, and software of your web servers, routers, databases, and computer systems (&ldquo;Developer System&rdquo;) must be properly configured to Internet industry standards so as to securely operate your Application and protect against unauthorized access to, disclosure, or use of any information you receive from Printful, including Merchant customers' personal data. If you do not completely control some aspect of the Developer System, you will use all influence that you have over the Developer System to do so. You must diligently correct any security deficiency and disconnect immediately any known or suspected intrusions or intruders.<\/p>\n<p><br \/>B. You will use commercially reasonable efforts to protect all information collected from the Merchants and\/or Application users from unauthorized access, use, or disclosure. All personal data collected from Merchants should be stored and served using strong encryption. You must delete all personal data you have collected from Merchants (i) upon request from them or their customers, or (ii) when Merchant deauthorizes your application or closes its account with you.<\/p>\n<p><br \/>C. You are not permitted to use a service provider in connection with providing your Application&rsquo;s service unless such service provider signs an agreement with you to:<\/p>\n<p><br \/>i. protect any Merchant customers' personal data received from Printful (that is at least as protective as Printful&rsquo;s Terms of Service and Privacy policy);<br \/>ii. limit their use of Merchant customers' personal data solely for the purpose of providing their services to your Application (and not for their own purpose or any other purpose), and <br \/>iii. keep the Merchant customers' personal data secure and confidential. You must ensure that any service provider complies with these API Terms of Use, any other applicable Printful terms and policies, and all applicable local, state, provincial, national, or international laws or regulations, and policies of regulatory bodies or agencies with regards to personal data protection laws. You acknowledge and agree that any act or omission by such a service provider resulting in a breach of privacy and\/or these API Terms of Use will be deemed to be a breach by you. If requested, you will provide a list of your service providers to Printful or the Merchant.<\/p>\n<p><br \/>D. You must promptly notify Printful at privacy@printful.com of any actual or suspected breach or compromise of Merchant customers' personal data (a &ldquo;Data Breach&rdquo;) within twenty-four (24) hours of becoming aware of such occurrence. Upon learning of the Data Breach, you will at your own cost: (i) promptly remedy the Data Breach to prevent any further loss of Merchant customers' personal data; (ii) investigate the incident; (iii) take reasonable actions to mitigate any future anticipated harm to Printful, Merchants and\/or their customers; and (iv) promptly answer questions from Printful relating to the Data Breach, regularly communicate the progress of your investigation to Printful and cooperate to provide Printful with any additional requested information in a timely manner.<\/p>\n<p><br \/><strong>9. Limitation of liability<\/strong><br \/>No warranty (express or implied) is made or given as to the availability of any or the API, or that the functions used or materials accessible or downloaded from them or from the Website will be accurate, uninterrupted or free of errors, viruses or other harmful components. TO THE FULLEST EXTENT PERMITTED BY LAW, WE ARE EXPRESSLY DISCLAIMING ANY AND ALL WARRANTIES OR CONDITIONS OF NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, AS WELL AS ANY WARRANTIES OR CONDITIONS IMPLIED BY A COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE, WITH RESPECT TO THE APPLICATION. THE DEVELOPER OR APPLICATION USERS SHALL BE LIABLE FOR THE LOSS OR DAMAGE CAUSED BY THEIR ACTS OR OMISSIONS AND FOR THE USE OF THE APPLICATION.<\/p>\n<p><br \/><strong>10. Termination and dispute resolution<\/strong><br \/>Upon any termination of the Terms, or cancellation of all Services, you will immediately stop using the Printful API and the API client and permanently delete any cached or stored content. <br \/>Any disputes between you and Printful shall be resolved in accordance with the Terms of Service.<\/p>\n<p>&nbsp;<\/p>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601_t?v=8936d333ebfe8ad37e135cc1dcea671a","createdAt":"2024-02-14 13:18:08","updatedAt":"2024-02-14 13:18:35"}]},{"id":5,"title":"Data protection","subtitle":"Learn how we process and protect your and your customers\u2019 data","position":4,"isHidden":0,"createdAt":"2021-09-09 12:58:16","updatedAt":"2021-09-09 12:58:16","policies":[{"id":30,"title":"Data Processing Terms","subtitle":"How we process your customer data on your behalf in order to fulfill your orders","slug":"policies\/data-processing-terms","langSlug":"\/es\/politicas\/procesamiento-datos","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":1,"categoryId":5,"position":0,"contextId":"421cf8c7bf4d4e023ed078ce92c5ae12","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6","49c2112cf38f2160c0a678a2fb9e8ce2"],"text":"<span class='wysiwyg pf-d-block'><h2>Data Processing Terms<\/h2>\n<p><em>Last updated on December 4, 2023<\/em><\/p>\n<p><span style=\"font-weight:400;\">These Data Processing Terms (\"Terms\") form part of the Terms of Service between Printful Inc. and its a\ufb03liated companies and subsidiaries (\"Printful\") and Merchants (defined below) regarding Printful's services. These Terms are binding between Printful and Merchants and constitute a data processing agreement. If there is a conflict between these Terms and the Agreement (defined below), these Terms will govern. If you do not agree to these Terms, do not use the Service (defined below).<\/span><\/p>\n<h3><strong>1. De\ufb01nitions<\/strong><\/h3>\n<p><span style=\"font-weight:400;\">1.1. Capitalized terms not otherwise de\ufb01ned herein shall have the same meaning as set forth in the Agreement.<\/span><\/p>\n<p><span style=\"font-weight:400;\">1.2. \u201cAffiliate\u201d means, for the sole purpose of these Terms and without prejudice to any applicable use or license restrictions, limitations in service scope or other limitations provided under the Agreement, any consolidated group entity that directly or indirectly controls, is controlled by, or is under common control with the subject entity (and \u201ccontrol,\u201d for purposes of this definition, means direct or indirect ownership or control of more than 50% of the voting interests of the subject entity), or any entity otherwise expressly designated as an \u201caffiliate\u201d in the Agreement.<\/span><\/p>\n<p><span style=\"font-weight:400;\">1.3. \"Agreement\" means the Terms of Service or separate written contract between Printful and the Merchant regarding the use of Printful's Service.<\/span><\/p>\n<p><span style=\"font-weight:400;\">1.4. \"Controller to Processor Clauses\" means (i) in respect of transfers of Personal Data subject to the GDPR, the standard contractual clauses for the transfer of Personal Data to third countries set out in Commission Decision 2021\/914 of 4 June 2021, specifically including Module 2 (Controller to Processor); [and (ii) in respect of transfers subject to the United Kingdom GDPR (UK GDPR), the standard contractual clauses for the transfer of Personal Data to data processors established in third countries set out in the Commission Decision of 5 February 2010, or any equivalent clauses issued by the relevant competent authority of the UK, in each case as amended, updated or replaced from time to time (Standard Contractual Clauses).<\/span><\/p>\n<p><span style=\"font-weight:400;\">1.5. \"Data Subject\", \"Controller\", \"Processor\", \"Personal Data\", \"Personal Data Breach\", \"Supervisory Authority\" and \u201cProcessing\u201d have the meanings given in the GDPR.<\/span><\/p>\n<p><span style=\"font-weight:400;\">1.6. \u201cData Importer\u201d and \u201cData Exporter\u201d have the meaning set forth in the Standard Contractual Clauses.<\/span><\/p>\n<p><span style=\"font-weight:400;\">1.7. \"Data Protection Laws\" means all laws and regulations, including laws and regulations of the European Economic Area (EEA) and the United States and its states, applicable to the Processing of Personal Data when providing Services, including but not limited to: (a) the General Data Protection Regulation 2016\/679 (the \u201cGDPR\u201d); (b) the California Consumer Privacy Act (Cal. Civ. Code \u00a7 1798.100 et seq.), and its implementing regulations, each as amended from time to time (CCPA)<\/span> <span style=\"font-weight:400;\">(c) the Privacy and Electronic Communications Directive 2002\/58\/EC; (d) the UK Data Protection Act 2018 (\u201cDPA\u201d), the UK General Data Protection Regulation as defined by the DPA as amended by the Data Protection, Privacy and Electronic Communications (Amendments etc) (EU Exit) Regulations 2019 (together with the DPA, the \u201cUK GDPR\u201d), and the Privacy and Electronic Communications Regulations 2003; and (e) any relevant law, statute, declaration, decree, directive, legislative enactment, order, ordinance, regulation, rule or other binding instrument which implements any of the above or which otherwise relates to data protection, privacy or the use of personal data, in each case as applicable and in force from time to time, and as amended, consolidated, re-enacted or replaced from time to time.<\/span><\/p>\n<p><span style=\"font-weight:400;\">1.8. \"Merchant\" means any person, be it a legal entity or natural person, that uses Printful's Service to execute orders and\/ or deliver its products to recipients, including the Merchant's customers.<\/span><\/p>\n<p><span style=\"font-weight:400;\">1.9. \"Parties\" means Printful and the Merchant.<\/span><\/p>\n<p><span style=\"font-weight:400;\">1.10. \"Processor to Processor Clauses\" means, as relevant, the standard contractual clauses for the transfer of Personal Data to third countries set out in Commission Decision 2021\/914 of 4 June 2021, specifically including Module 3 (Processor to Processor), or any equivalent clauses issued by the relevant competent authority of the UK in respect of transfers of Personal Data from the UK, in each case as in force and as amended, updated or replaced from time to time.<\/span><\/p>\n<p><span style=\"font-weight:400;\">1.11. \u201cSelling\u201d means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, Personal Data to a third party for monetary or other valuable consideration.<\/span><\/p>\n<p><span style=\"font-weight:400;\">1.12. \u201cSharing\u201d means sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, Personal Data to a third party for targeted advertising based on Data Subjects\u2019 Personal Data. <\/span><\/p>\n<p><span style=\"font-weight:400;\">1.13. \"Services\" means print-on-demand services o\ufb00ered by Printful to Merchants including printing for personal use or outsourcing the printing and delivering of products to Merchant\u2019s customers, as well as branding, warehousing and ful\ufb01llment, design, merchandising, and other services that Printful may provide in accordance with the requirements of the Merchant.<\/span><\/p>\n<p><span style=\"font-weight:400;\">1.14. \u201cThird Countries\u201d means, in relation to Personal Data transfers subject to the GDPR, any country outside of the scope of the data protection laws of the European Economic Area, excluding countries approved as providing adequate protection for Personal Data by the European Commission from time to time; and (ii)] 1 in relation to Personal Data transfers subject to the UK GDPR, any country outside of the scope of the data protection laws of the UK, excluding countries approved as providing adequate protection for Personal Data by the relevant competent authority of the UK from time to time.<\/span><\/p>\n<h3><strong>2. Subject of the Terms<\/strong><\/h3>\n<p><span style=\"font-weight:400;\">2.1. These Terms govern the relationship between Printful and the Merchant in respect of any processing of Personal Data by Printful on behalf of the Merchant.<\/span><\/p>\n<p><span style=\"font-weight:400;\">2.2. To the extent that Printful Processes Personal Data on behalf of the Merchant, the Merchant is the Controller and Printful is the Processor and shall only process this Personal Data on behalf of the Merchant.<\/span><\/p>\n<p><span style=\"font-weight:400;\">2.3. The Merchant hereby appoints and instructs Printful to process the Personal Data as prescribed by these Terms, including with regard to the transfer of Personal Data to a Third Country or international organization.<\/span><\/p>\n<h3><strong>3. Details of Processing<\/strong><\/h3>\n<p><span style=\"font-weight:400;\">To the extent that Printful Processes Personal Data on behalf of the Merchant, the following Processing details apply:<\/span><\/p>\n<p><span style=\"font-weight:400;\">3.1. Details of the Data Exporter and the Data Importer shall be set out in the Agreement between Printful and the Merchant.<\/span><\/p>\n<p><span style=\"font-weight:400;\">3.2. Categories of Data Subjects. Merchant\u2019s customers and Merchant's potential customers or other end users of Services, whose Personal Data Merchant has authorized Printful to Process.<\/span><\/p>\n<p><span style=\"font-weight:400;\">3.3. Type of Personal Data. Personal Data relating to the Merchant's customers and any Personal Data in the Merchant\u2019s Content (where applicable) and Personal Data revealed during the use of any Services, including name, email address, phone number, shipping address, and other information about Merchant\u2019s customers, including images and data, which may appear on government-issued identity documents.<\/span><\/p>\n<p><span style=\"font-weight:400;\">3.4. Nature and purpose of Processing. Printful processes Data in accordance with these Terms in order to provide the Merchant with the Service and otherwise ensure ful\ufb01lment of the obligations set out in the Agreement between the Merchant and Printful to the extent this involves the Processing of Personal Data. Printful only has access to the Personal Data that has been provided by the Merchant and uses such Personal Data in accordance with the Merchant's instructions as set out in these Terms.<\/span><\/p>\n<p><span style=\"font-weight:400;\">3.5. Processing Limitations. Printful is prohibited from: <\/span><\/p>\n<ol>\n<li style=\"font-weight:400;\"><span style=\"font-weight:400;\">Selling or Sharing Personal Data obtained from Merchant;<\/span><\/li>\n<li style=\"font-weight:400;\"><span style=\"font-weight:400;\">Retaining, using, disclosing, or Processing Personal Data: (i) for any purpose, including any commercial purpose, other than to perform the Services provided under the Agreement and these Terms; (ii) outside of the direct business relationship between Merchant and Printful.<\/span><\/li>\n<li style=\"font-weight:400;\"><span style=\"font-weight:400;\">Combining, amending, or supplementing Personal Data with personal information received from another source unless directed to specifically by Merchant. <\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight:400;\">3.6. Duration of the processing. Data will be processed for the duration of the Agreement and Merchant's use of Services.<\/span><\/p>\n<p><span style=\"font-weight:400;\">3.7. No sensitive Personal Data will be processed (unless provided in any Content).<\/span><\/p>\n<p><span style=\"font-weight:400;\">3.8. For transfers to (sub-) processors, the subject matter, nature, and duration of the Processing will be provided on a case-by-case basis.<\/span><\/p>\n<h3><strong>4. Obligations of the Merchant<\/strong><\/h3>\n<p><span style=\"font-weight:400;\">4.1. The Merchant warrants that it has complied and continues to comply with the Data Protection Laws.<\/span><\/p>\n<p><span style=\"font-weight:400;\">4.2. The Merchant con\ufb01rms that the Personal Data transferred to Printful has been collected by the Merchant on a valid lawful basis and Merchant has obtained any necessary consents or given any necessary notices as prescribed by the Data Protection Laws, and that the Merchant is entitled to provide the Personal Data to Printful. Merchant expressly acknowledges that its use of Printful Services will not violate the rights of any Data Subject that has opted out of the sale or sharing of Personal Data, to the extent applicable under the Data Protection Laws.<\/span><\/p>\n<p><span style=\"font-weight:400;\">4.3. The Merchant con\ufb01rms that these Terms contain su\ufb03cient instructions to Printful regarding the processing of Personal Data, as well as the scope and purposes thereof.<\/span><\/p>\n<p><span style=\"font-weight:400;\">4.4. If reasonably necessary, the Merchant may provide Printful with additional instructions regarding the processing of Personal Data other than those prescribed by these Terms. Such additional instructions must be reasonable for Printful to carry out, properly documented, in compliance with the Data Protection Laws and must also be accepted by Printful.<\/span><\/p>\n<p><span style=\"font-weight:400;\">4.5. The Merchant shall be responsible for the accuracy of the Personal Data and keeping it up to date and shall inform Printful in case of any changes in the Personal Data. Merchant represents that its use of the Printful Services will not violate the rights of any Data Subject that has opted-out from the sale or other disclosure of Personal Data to the extent applicable under the Data Protection Laws.<\/span><\/p>\n<p><span style=\"font-weight:400;\">4.6. Printful shall not be liable for any claims or complaints from Data Subjects regarding any action taken by Printful as a result of acting in accordance with instructions received from the Merchant. Further, the Merchant agrees that it will indemnify and hold harmless Printful on demand from and against all claims, liabilities, costs, expenses, loss or damage (including consequential losses, loss of profit and loss of reputation and all interest, penalties and legal and other professional costs and expenses) incurred by Printful arising directly or indirectly from a breach of these Terms.<\/span><\/p>\n<p><span style=\"font-weight:400;\">4.7. The Merchant shall provide Printful with additional information or documentation requested in furtherance of its legal obligations and legitimate interest in ensuring that the Merchant\u2019s end customers are not the target of trade, financial, and economic sanctions, and do not appear on a sanctions-related list, including lists maintained by the U.S. Department of Treasury\u2019s Office of Foreign Assets Control (\u201cOFAC\u201d), the U.S. Department of State, the U.S. Department of Commerce, the EU, or Her Majesty\u2019s Treasury of the UK.<\/span><\/p>\n<h3><strong>5. Obligations of Printful<\/strong><\/h3>\n<p><span style=\"font-weight:400;\">5.1. To the extent that Printful Processes Personal Data on behalf of the Merchant, Printful shall always follow these Terms, or as otherwise instructed by the Merchant in writing in accordance with Clause [4]. If Printful is required to Process such Personal Data by applicable law, Printful shall inform the Merchant of that legal requirement before Processing, unless that law prohibits such information on important grounds of public interest.<\/span><\/p>\n<p><span style=\"font-weight:400;\">5.2. Printful shall immediately inform the Merchant if, in its opinion, a Processing instruction infringes Data Protection Laws.<\/span><\/p>\n<p><span style=\"font-weight:400;\">5.3. Printful shall implement the appropriate technical and organizational measures specified in Schedule 1 (Technical and Organisation Security Measures).<\/span><\/p>\n<p><span style=\"font-weight:400;\">5.4. Printful shall ensure that its personnel authorized to Process Personal Data under these Terms have committed themselves to con\ufb01dentiality obligations or are under an appropriate statutory obligation of confidentiality.<\/span><\/p>\n<h3><strong>6. Assistance to the Merchant<\/strong><\/h3>\n<p><span style=\"font-weight:400;\">Considering the nature of the Processing, Printful will provide all reasonable assistance to the Merchant, insofar as possible, for the ful\ufb01lment of the Merchant's obligations as the Controller in relation to:<\/span><\/p>\n<ol>\n<li style=\"font-weight:400;\"><span style=\"font-weight:400;\">Any requests from Data Subjects in respect of access to, or recti\ufb01cation, erasure, restriction, portability, blocking or deletion of their Personal Data in accordance with Data Protection Laws that Printful processes on behalf of the Merchant. In the event that a Data Subject sends such a request directly to Printful, Printful will promptly forward such request to the Merchant;<\/span><\/li>\n<li style=\"font-weight:400;\"><span style=\"font-weight:400;\">The investigation of any Personal Data Breach in relation to the Personal Data Processed on behalf of the Merchant and, if applicable, the noti\ufb01cation to the relevant Supervisory Authority and Data Subjects regarding such Personal Data Breach (where required); further, Printful shall notify the Merchant of any Personal Data Breach without undue delay after becoming aware of a Personal Data Breach; and<\/span><\/li>\n<li style=\"font-weight:400;\"><span style=\"font-weight:400;\">Where appropriate, the preparation of data protection impact assessments and, where necessary, carrying out consultations with any Supervisory Authority.<\/span><\/li>\n<\/ol>\n<h3><strong>7. Sub-processors and Data Transfer<\/strong><\/h3>\n<p><span style=\"font-weight:400;\">7.1. For Printful to be able to meet its obligations prescribed by the Agreement and to administer and provide the Service, the Merchant hereby grants Printful general written authorization to engage sub-processors. Merchant can obtain the list of current sub-processors engaged by Printful by contacting the registered account email address at the end of these Terms or through the Merchant\u2019s account with Printful. The list will include the identities of sub-processors, provided services and country of location.<\/span><\/p>\n<p><span style=\"font-weight:400;\">7.2. The Sub-processors list may be modified from time to time, including by adding or replacing sub-processors thereon without additional notice to the Merchant. Merchant waives notice of and consents to Printful\u2019s use of such new sub-processors.<\/span><\/p>\n<p><span style=\"font-weight:400;\">Merchant may object to Printful\u2019s use of a Sub-processor by notifying Printful in writing. In the event Merchant objects to a Sub-processor, as permitted in the preceding sentence, Printful will use commercially reasonable efforts to make available to Merchant a change in the services or recommend a commercially reasonable change to Customer\u2019s configuration or use of the services to avoid Processing of Personal Data by the objected-to Sub-processor without unreasonably burdening the Merchant. If Printful is unable to make available such change, the Merchant may as its sole remedy, terminate the portion of the Service which cannot be provided by Printful without the use of the objected-to Sub-processor, provided that the Parties shall always first use their mutual reasonable endeavors to resolve the issue at hand and Merchant acknowledges that any termination shall be used as a last resort only.<\/span><\/p>\n<p><span style=\"font-weight:400;\">7.3. Printful hereby con\ufb01rms that its sub-processors are contractually or otherwise in a binding form required to comply with data Processing obligations which are no less onerous on the relevant sub-processor than the obligations on Printful as prescribed by these Terms.<\/span><\/p>\n<p><span style=\"font-weight:400;\">7.4. The Merchant acknowledges and agrees Printful may appoint an Affiliate or third party subcontractor to Process the Merchant\u2019s Personal Data in a Third Country, in which case Printful shall execute the Processor to Processor Clauses, if applicable and available, with any relevant subcontractor (including Affiliates) it appoints on behalf of the Merchant.<\/span><\/p>\n<p><span style=\"font-weight:400;\">7.5. Where Printful Processes Personal Data in any Third Country and is acting as a Data Importer, Printful shall comply with the Data Importer\u2019s obligations set out in the Controller to Processor Clauses, which are hereby by reference incorporated into and form part of these Terms. The Merchant shall comply with the Data Exporter\u2019s obligations in such Controller to Processor Clauses:<\/span><\/p>\n<ol>\n<li style=\"font-weight:400;\"><span style=\"font-weight:400;\">for the purposes of Annex I of the Controller to Processor Clauses, the Parties agree that the Processing details set out in Clause 3 shall apply.<\/span><\/li>\n<li style=\"font-weight:400;\"><span style=\"font-weight:400;\">for the purposes of Annex II of such Controller to Processor Clauses, the technical and organizational security measures set out in Schedule 1 (Technical and Organization Security Measures) shall apply; and<\/span><\/li>\n<li style=\"font-weight:400;\"><span style=\"font-weight:400;\">for the purposes of: (i) Clause 9 of such Controller to Processor Clauses, Option 2 (\u201cGeneral written authorization\u201d) is deemed to be selected and the notice period specified in 7B shall apply; (ii) Clause 11(a) of such Controller to Processor Clauses, the optional wording in relation to independent dispute resolution is deemed to be omitted; (iii) Clause 13 and Annex I.C, the competent Supervisory Authority shall be the location of the Data Exporter (iv) Clause 17, Option 1 is deemed to be selected and the governing law shall be Latvia unless otherwise expressly agreed between the Parties; (v) Clause 18, the competent courts shall be Latvia unless otherwise expressly agreed between the Parties.<\/span><\/li>\n<\/ol>\n<h3><strong>8. Audit<\/strong><\/h3>\n<p><span style=\"font-weight:400;\">8.1. Upon the Merchant's written request, Printful shall provide su\ufb03cient information to demonstrate compliance with the obligations laid down in these Terms and Data Protection Laws. This information shall be provided to the extent that such information is within Printful's control and Printful is not precluded from disclosing it by applicable law, a duty of con\ufb01dentiality, or any other obligation owed to a third party.<\/span><\/p>\n<p><span style=\"font-weight:400;\">8.2. If the information provided upon the Merchant's request in the Merchant's reasonable judgment is not su\ufb03cient to con\ufb01rm Printful's compliance with these Terms, then Printful agrees to undergo data Processing audits.<\/span><\/p>\n<p><span style=\"font-weight:400;\">8.3. Such audits are allowed to be carried out by an independent third party with good market reputation, provided that it has su\ufb03cient experience and competence to carry out data Processing audits, and election of such auditor must be mutually agreed by both the Merchant and Printful.<\/span><\/p>\n<p><span style=\"font-weight:400;\">8.4. The timing and other practicalities related to any such audit or inspection are determined by Printful, and any such audits are provided only at the expense of the Merchant. Printful reserves the right to charge the Merchant for any additional work or other costs incurred in connection with such audits. The Merchant may request an audit no more than once every 2 years.<\/span><\/p>\n<p><span style=\"font-weight:400;\">8.5. The Merchant and independent third party will have to sign a con\ufb01dentiality agreement, which includes an obligation not to disclose business information in its audit report, and the \ufb01nal report will also have to be provided to Printful.<\/span><\/p>\n<h3><strong>9. Return and deletion of Data<\/strong><\/h3>\n<p><span style=\"font-weight:400;\">Subject to applicable legal retention obligations, upon termination of the Agreement and Merchant's use of the Services, Printful will return or delete any Personal Data without keeping a copy, in accordance with the procedures and timeframes applied by Printful from time to time, and if requested, confirm such deletion to Merchant in writing. Notwithstanding the foregoing, Printful is permitted to aggregate, de-identify, or anonymize personal information so that it no longer meets the definition of Personal Data under applicable Data Protection Laws, and may use such aggregated, de-identified, or anonymized data for its own research and development purposes. Printful will not attempt to or actually re-identify any previously aggregated, de-identified, or anonymized data without the specific written instructions of the Merchant. <\/span><\/p>\n<h3><strong>10. Governing Law<\/strong><\/h3>\n<p><span style=\"font-weight:400;\">These Terms shall be governed by and construed in accordance with the governing law and jurisdiction provisions in the Agreement unless required otherwise by applicable Data Protection Law.<\/span><\/p>\n<h3><strong>11. Modi\ufb01cations<\/strong><\/h3>\n<p><span style=\"font-weight:400;\">Printful reserves the right, at its discretion, to modify these Terms. In case of material changes, Printful will notify the Merchant in writing.<\/span><\/p>\n<p><strong>Schedule 1<\/strong><strong><br \/><\/strong><strong>Technical and Organizational Security Measures<\/strong><\/p>\n<p><span style=\"font-weight:400;\">Printful shall take, among others, the following technical and organizational measures to ensure the physical security of Personal Data and control system entry, access, transfer, input, availability and separation of Personal Data:<\/span><\/p>\n<ol>\n<li><span style=\"font-weight:400;\">Measures of pseudonymisation and encryption of Personal Data<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight:400;\">1.1<\/span> <span style=\"font-weight:400;\">All Personal data must be encrypted during transit and at rest. <\/span><\/p>\n<p><span style=\"font-weight:400;\">1.2<\/span> <span style=\"font-weight:400;\">At rest Personal data must be encrypted using industry-leading versions of AES, RSA, or equivalent encryption algorithms.<\/span><\/p>\n<p><span style=\"font-weight:400;\">1.3<\/span> <span style=\"font-weight:400;\">Personal data at transit must be encrypted using industry-leading versions of TLS 1.2+, FTPS, SFTP, and other leading data encryption algorithms for transmitting Personal data.<\/span><\/p>\n<p><span style=\"font-weight:400;\">1.4<\/span> <span style=\"font-weight:400;\">To the extent possible, all Personal data should be pseudonymised no more than 180 days after the moment Personal data has been received.<\/span><\/p>\n<p><span style=\"font-weight:400;\">1.5<\/span> <span style=\"font-weight:400;\">All Personal data must be deleted or returned after this agreement has been terminated, after submitting a written request. This provision shall not apply to Personal Data that the Printful is required to retain to comply with applicable legal requirements. Printful will in such a case block the Personal Data for further use, ensure the secured storing of such Personal Data including appropriate access controls, and not use such Personal Data for any other purpose than such compliance purposes.<\/span><\/p>\n<ol>\n<li><span style=\"font-weight:400;\">Measures for ensuring the ability to restore the availability and access to Personal data in a timely manner in the event of a physical or technical incident<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight:400;\">2.1<\/span> <span style=\"font-weight:400;\">Systems processing Personal data must have a working disaster recovery plan and incident response plan in case of any incidents.<\/span><\/p>\n<ol>\n<li><span style=\"font-weight:400;\">Processes for regularly testing, assessing, and evaluating the effectiveness of technical and organizational measures in order to ensure the security of the processing<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight:400;\">3.1<\/span> <span style=\"font-weight:400;\">Systems storing or modifying Personal data must be regularly (no less than annually) tested for vulnerabilities and other system weaknesses that can adversely affect confidentiality, integrity and\/or availability of the Personal data ideally by a third party, but can also be performed by an in-house certified ethical hacker according to OWASP, OSINT or other testing\/ auditing frameworks. <\/span><\/p>\n<p><span style=\"font-weight:400;\">3.2<\/span> <span style=\"font-weight:400;\">All identified vulnerabilities must be recorded and remediation steps planned according to the vulnerability severity and possible impact.<\/span><\/p>\n<p><span style=\"font-weight:400;\">3.3<\/span> <span style=\"font-weight:400;\">After submitting a written request, the Personal Data Importer must provide the Personal Data Exporter with the most recent security testing report. <\/span><\/p>\n<ol>\n<li><span style=\"font-weight:400;\">Measures for user identification and authorization<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight:400;\">4.1<\/span> <span style=\"font-weight:400;\">Access to Personal data must be strictly controlled and rights must be granted based on a \u201cNeed to know'' principle, with each user activity that can impact confidentiality, integrity and\/or availability strictly monitored. Each such user must use secure authentication practices in order to restrict access. Authentication must include the username, and password that meets the newest NIST 800-63B password guidelines and also contains a secure token or MFA element.<\/span><\/p>\n<p><span style=\"font-weight:400;\">4.2<\/span> <span style=\"font-weight:400;\">If Personal data is being accessed remotely (through the internet) then VPN (IPSec tunnel) must be used at all times.<\/span><\/p>\n<ol>\n<li><span style=\"font-weight:400;\">Measures for ensuring the physical security of locations at which Personal data are processed<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight:400;\">5.1<\/span> <span style=\"font-weight:400;\">All Personal data must be stored in a cloud service provider that has a valid ISO27001 certificate or in the case of a private data center, rooms must be physically protected by all of the best practices for physical security e.g. Separate server room, 24\/7\/365 physical guards at the location and video surveillance, each access to the server room must be strictly logged in order to ensure that Personal data cannot be physically tampered with. <\/span><\/p>\n<ol>\n<li><span style=\"font-weight:400;\">Measures for ensuring events logging<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight:400;\">6.1<\/span> <span style=\"font-weight:400;\">All Personal data-related activities that can impact confidentiality, integrity, and\/or availability must be strictly logged. Event logs must be periodically analyzed to monitor any confidentiality, integrity, and\/or availability-impacting activity. Event logs themselves must be protected from unauthorized changes. <\/span><\/p>\n<ol>\n<li><span style=\"font-weight:400;\">Measures for ensuring system configuration, including the default configuration<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight:400;\">7.1<\/span> <span style=\"font-weight:400;\">All infrastructure processing Personal data in any way must have a system configuration that has been hardened from a security perspective (all nonessential services disabled\/uninstalled). These configurations must be managed in a way that will restrict any unauthorized changes to configurations without a proper approval process and strict logging of every configuration change.<\/span><\/p>\n<ol>\n<li><span style=\"font-weight:400;\">Measures for internal IT and IT security governance and management<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight:400;\">8.1<\/span> <span style=\"font-weight:400;\">Personal Data Importers must have the following documents in place (or other policies that contain controls from these documents): IT security policy, Acceptable use policy, Data classification policy, Disaster recovery plan, Incident response plan, User access policy, Remote access policy, IT risk assessment, and Third-party security policy. <\/span><\/p>\n<p><span style=\"font-weight:400;\">8.2<\/span> <span style=\"font-weight:400;\">All IT policies, procedures, and plans that impact the processing of any Personal data must be reviewed at least annually or just after an IT incident.<\/span><\/p>\n<ol>\n<li><span style=\"font-weight:400;\">Measures for ensuring data minimization<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight:400;\">9.1<\/span> <span style=\"font-weight:400;\">Personal data processing must fall under these principles:<\/span><\/p>\n<p><span style=\"font-weight:400;\">(a)<\/span> <span style=\"font-weight:400;\">adequate \u2013 sufficient to properly fulfill the stated purpose;<\/span><\/p>\n<p><span style=\"font-weight:400;\">(b)<\/span> <span style=\"font-weight:400;\">relevant \u2013 has a rational link to that purpose; <\/span><\/p>\n<p><span style=\"font-weight:400;\">(c)<\/span> <span style=\"font-weight:400;\">and limited to what is necessary \u2013 more than what is needed for the purpose is held.<\/span><\/p>\n<ol>\n<li><span style=\"font-weight:400;\">Measures for ensuring accountability<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight:400;\">10.1<\/span> <span style=\"font-weight:400;\">Data protection policies must be adopted and implemented describing Personal data processing activities.<\/span><\/p>\n<p><span style=\"font-weight:400;\">10.2<\/span> <span style=\"font-weight:400;\">Data Importers must have a dedicated data protection officer appointed to oversee Personal data processing, carry out data protection impact assessments for Personal data, and report Personal data breaches to appropriate institutions and Data Exporters.<\/span><\/p>\n<p><span style=\"font-weight:400;\">10.3<\/span> <span style=\"font-weight:400;\">Data Importers must adopt and maintain written contracts with organizations that process Personal data on the Data Importer's behalf.<\/span><\/p>\n<ol>\n<li><span style=\"font-weight:400;\">Measures for allowing data portability and ensuring erasure<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight:400;\">11.1<\/span> <span style=\"font-weight:400;\">All Personal data must be stored in such a way that all Personal data must be aggregated into a structured and machine-readable format. If a request for data portability is approved, then Personal data could be sent outside of the data processor network to the next data processor. In this case, Personal data must be encrypted using industry-leading versions of AES, RSA, or equivalent encryption algorithms for encryption and transmission must be done using an IPSEC tunnel (VPN). <\/span><\/p>\n<ol>\n<li><span style=\"font-weight:400;\">Measures for sub-processors (where applicable)<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight:400;\">12.1<\/span> <span style=\"font-weight:400;\">All involved sub-processors must comply with all the same measures as described for Data Importers.<\/span><\/p>\n<p><span style=\"font-weight:400;\">Part 3: List of Sub-Processors<\/span><\/p>\n<p> <\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601","createdAt":"2021-09-10 09:29:00","updatedAt":"2021-09-10 13:19:11"},{"id":50,"title":"Cookie Policy","subtitle":"An overview of types of cookies Printful uses and their purpose","slug":"policies\/cookies","langSlug":"\/es\/politicas\/cookies","isNew":0,"isHidden":0,"isUpdated":1,"isDownloadable":1,"categoryId":5,"position":1,"contextId":"c3ce62db84430704e70c9ca1c3a840cb","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6","49c2112cf38f2160c0a678a2fb9e8ce2"],"text":"<span class='wysiwyg pf-d-block'><h2>Cookie Policy<\/h2>\n<p>Printful\u2019s website uses cookies. If you have agreed, in addition to mandatory and performance cookies that ensure the functioning and aggregated statistics of the website, other cookies for analytical and marketing purposes may be placed on your computer or other device from which you access our webpage. This Cookie Policy describes what types of cookies we use on our website and for what purposes.<\/p>\n<h3>1. What are cookies?<\/h3>\n<p>Cookies are small text files created by the website, downloaded to and stored on any internet enabled device\u2014such as your computer, smartphone or tablet\u2014when you visit our homepage. The browser you're on uses the cookies to forward information back to the website at each subsequent visit for the website to recognize the user and to remember the user\u2019s choices (for example, login information, language preferences and other settings). This can make your next visit easier and the site more useful to you.<\/p>\n<h3>2. What types of cookies do we use and for what purposes do we use them?<\/h3>\n<p>We use different types of cookies to run our website. The cookies indicated below may be stored in your browser.<\/p>\n<ul>\n<li><strong>Mandatory and performance cookies.<\/strong> These cookies are necessary for the website to function and will be placed on your device once you access the website. Most of these cookies are set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. These cookies provide a convenient and complete use of our website, and they help users efficiently use the website and make it personalized. These cookies identify the user\u2019s device insofar, so we would be able to see how many times our website is visited, but do not collect any additional personally identifiable information. You can set your browser to block or alert you about these cookies, but some parts of the site will then not work. These cookies do not store any personally identifiable information and are stored on the user\u2019s device until the end of session or permanently.<\/li>\n<li><strong>Analytical cookies.<\/strong> These cookies collect information about how users interact with our website, for example, to determine which sections are most frequently visited and which services are most often used. The collected information is used for analytical purposes to understand the interests of our users and how to make the webpage more user friendly. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance. For analytical purposes, we may use third-party cookies. These cookies are stored on the user\u2019s device for as long as set by the third-party cookie provider (ranging from 1 day to permanently).<\/li>\n<li><strong>Marketing and targeting cookies. <\/strong>These cookies collect information about how users interact with our website, for example, to determine which sections are most frequently visited and which services are most often used. Before you agree to the use of all cookies, Printful will only collect anonymous data regarding the access of Printful's website. The collected information is used for analytical purposes to understand the interests of our users and how to make the webpage more user friendly. For analytical purposes, we may use third-party cookies. These cookies are stored permanently on the user\u2019s device.<\/li>\n<li><strong>Third-party cookies.<\/strong> Our website uses third party services, for example, for analytics services so we would know what is popular in our website and what is not, thus making the website more usable. You can learn more about these cookies and their privacy policy by visiting the websites of respective third parties. All information processed from third party cookies are processed by the respective service providers. At any point in time you have the right to opt-out from data processing by third party cookies. For more information, please see the next section of this Cookie Policy.<br \/><br \/>For example, we may use Google Analytics cookies to help measure how users interact with our website content. These cookies collect information about your interaction with the website, such as unique visits, returning visits, length of the session, actions carried in the webpage, and others.<br \/><br \/>We may also use Facebook pixels to process information about user\u2019s actions on our website such as visited webpage, user\u2019s Facebook ID, browser data, and others. The information processed from Facebook pixels are used to display you interest-based ads when you are using Facebook as well as to measure cross-device conversions and learn about users\u2019 interactions with our webpage.<\/li>\n<\/ul>\n<h3>3. How to control cookies?<\/h3>\n<p>When visiting our website, you are presented with an informative statement that the website uses cookies and asked for your consent to enable cookies that are not mandatory and performance cookies. You can also delete all cookies stored in your browser and set up your browser to block cookies being saved. By clicking on \u201chelp\u201d button in your browser, you can find instructions on how to prevent the browser from storing cookies, as well as what cookies are stored already and delete them, if you want to. Changes to the settings must be made for each browser that you use.<br \/><br \/>If you want to revoke your consent to save cookies on your device, you can delete all cookies stored in your browser and set up your browser to block cookies being saved. By clicking on the \u201chelp\u201d button in your browser, you can find instructions on how to prevent the browser from storing cookies, as well as what cookies are stored already and delete them if you want to. You must change the settings for each browser that you use. However, please note that without saving certain cookies, it is possible that you will not be able to fully use all the features and services of Printful\u2019s website. You can separately opt-out from having your website activity available to Google Analytics by installing the Google Analytics opt-out browser add-on, which prevents sharing information about your website visit with Google Analytics. Link to the add-on and for more information: <a href=https://www.printful.com/"https:////support.google.com//analytics//answer//181881/" target=\"_blank\" rel=\"noopener\">https:\/\/support.google.com\/analytics\/answer\/181881.<\/a><\/p>\n<p>Furthermore, if you want to opt out from interest-based, behavioural advertising, you can opt out by using one of the following tools based on the region you are in. Please note that this is a third party tool which will save its own cookies on your devices and Printful does not control and is not responsible for their Privacy Policy. For more information and opt-out options, please visit:<\/p>\n<ul>\n<li>US \u2013 <a title=\"Digital Advertising Alliance\" href=https://www.printful.com/"https:////youradchoices.com///" target=\"_blank\" rel=\"noopener\">Digital Advertising Alliance<\/a><\/li>\n<li>Canada \u2013 <a title=\"Digital Advertising Alliance\" href=https://www.printful.com/"https:////youradchoices.ca///" target=\"_blank\" rel=\"noopener\">Digital Advertising Alliance<\/a><\/li>\n<li>EU \u2013 <a title=\"European Interactive Digital Advertising Alliance\" href=https://www.printful.com/"https:////www.youronlinechoices.com///" target=\"_blank\" rel=\"noopener\">European Interactive Digital Advertising Alliance<\/a><\/li>\n<\/ul>\n<p><br \/><strong>4. Other Technologies<\/strong><\/p>\n<p>Web beacons: These are tiny graphics (sometimes called \u201cclear GIFs\u201d or \u201cweb pixels\u201d) with a unique identifier that are used to understand browsing activity. In contrast to cookies, which are stored on a user's computer hard drive, web beacons are rendered invisibly on web pages when you open a page.<\/p>\n<p>Web beacons or \"clear GIFs\" are small, approx. 1*1 pixel GIF files that can be hidden in other graphics, e-mails, or similar. Web beacons perform similar functions as cookies, but are not noticeable to you as a user.<\/p>\n<p>Web beacons send your IP address, the Internet address of the visited website URL), the time at which the web beacon was viewed, the user's browser type, and previously set cookie information to a web server.<\/p>\n<p>By using so-called web beacons on our pages, we can identify your computer and evaluate user behavior (e.g. reactions to promotions).<\/p>\n<p>This information is anonymous and not linked to any personal information on the user's computer or to any database. We may also use this technology in our newsletter.<\/p>\n<p>To prevent web beacons on our pages, you can use tools such as webwasher, bugnosys or AdBlock.<\/p>\n<p>To prevent web beacons in our newsletter, please set your mail program to not display HTML in messages. Web beacons are also prevented if you read your emails offline.<\/p>\n<p>Without your explicit consent, we will not use web beacons to unnoticeably:<\/p>\n<ul>\n<li>collect personal data about you<\/li>\n<li>transmit such data to third party vendors and marketing platforms.<\/li>\n<\/ul>\n<h3>5. Cookie Policy changes<\/h3>\n<p>We reserve the right to make changes to this Cookie Policy. Amendments and \/ or additions to this Cookie Policy will come into force when published on our website.<br \/><br \/>By continuing to use our website and \/ or our services after changes have been made to this Cookie Policy, you are indicating your consent to the new wording of the Cookie Policy. It is your responsibility to regularly check the content of this policy to learn about any changes.<\/p>\n<h3>6. Contact information<\/h3>\n<p>If you have any questions about your personal data or this Cookie Policy, or if you would like to file a complaint about how we process your personal data, please contact us by email at privacy@printful.com, or by using the contact details below:<\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601","createdAt":"2024-01-02 14:29:19","updatedAt":"2024-01-02 15:12:16"}]},{"id":6,"title":"Corporate social responsibility","subtitle":"Our efforts to operate in an economically, socially, and environmentally sustainable way","position":5,"isHidden":0,"createdAt":"2021-09-09 12:58:16","updatedAt":"2021-09-09 12:58:16","policies":[{"id":32,"title":"California Supply Chains Act","subtitle":"Information about our efforts to eradicate slavery and human trafficking from our supply chains","slug":"policies\/supply-chains-act","langSlug":"\/es\/politicas\/supply-chains-act","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":1,"categoryId":6,"position":0,"contextId":"75103d87497b8c12ba4348c6d4401d17","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6","49c2112cf38f2160c0a678a2fb9e8ce2"],"text":"<span class='wysiwyg pf-d-block'><h2>California Supply Chains Act<\/h2>\n <br \/>\n <p>According to the California Transparency in Supply Chains Act of 2010, manufacturers are required to provide consumers with information regarding our efforts to eradicate slavery and human trafficking from our supply chains.<\/p>\n <p>We, Printful, Inc. (\u201cPrintful,\u201d \u201cwe,\u201d or \u201cus\u201d), are a part of the industry that can educate consumers on how to purchase goods produced by companies that responsibly manage their supply chains. Therefore, recognizing the importance of transparency in supply chains, we hereby make the following disclosures:<\/p>\n <p>Printful is committed to ensuring ethical and fair-labor practices within our own operations and we seek and expect from our suppliers to do the same. When we partner with suppliers, we ask them to sign an Anti-slavery or Forced labour certificate acknowledging that the supplier will comply with all applicable laws that prohibit slavery and human trafficking.<\/p>\n <p>We at Printful have also drafted our own Supplier Code of Conduct that intends to set forth our standards and expectations with respect to key areas of corporate responsibility, including a requirement for our suppliers not to support forced labor and not to collaborate with organizations that use illegal employment practices.<\/p>\n <p>Although Printful does not currently provide specialized training on slavery and human trafficking to its staff working with supply chains, we require that all employees engaged in the sourcing process comply with our policies, including our Code of Conduct, which prohibits slavery and human trafficking within our supply chain.<\/p>\n <p>Currently, Printful does not conduct independent audits or unannounced inspections to our direct suppliers. Nonetheless, we plan to establish such protocols to be implemented in the future.<\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601","createdAt":"2021-09-10 09:29:41","updatedAt":"2021-09-10 13:19:26"},{"id":33,"title":"Modern Slavery Act Statement","subtitle":"Printful\u2019s statement on ensuring ethical and fair-labor practices within our own operations","slug":"policies\/modern-slavery-act-statement","langSlug":"\/es\/politicas\/modern-slavery-act-statement","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":0,"categoryId":6,"position":1,"contextId":"81fec1e1054abe6435d4c2fb5d86001f","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6","49c2112cf38f2160c0a678a2fb9e8ce2"],"text":"<span class='wysiwyg pf-d-block'><h2>Modern Slavery Act Statement<\/h2>\n<p><em><span style=\"font-weight:400;\">Last updated on June 27, 2023<\/span><\/em><\/p>\n<p><span style=\"font-weight:400;\">According to the Modern Slavery Act 2015, commercial organizations that carry out all or part of their business in the United Kingdom are required to publish a transparency statement informing consumers about the efforts to eradicate slavery and human trafficking.<\/span><\/p>\n<p><span style=\"font-weight:400;\">Printful is committed to ensuring ethical and fair-labor practices within our own operations and we seek and expect from our suppliers to do the same.<\/span><\/p>\n<p><strong>The structure of our organization, business, and supply chain<\/strong><\/p>\n<p><span style=\"font-weight:400;\">Printful is an on-demand order fulfillment and dropshipping company with teams working in North America and Europe, and with partners in Japan, Australia, China, and Brazil. We also contract a wide variety of various suppliers located in the US, the EU, and other countries and regions to provide us with the materials for our production.<\/span><\/p>\n<p><span style=\"font-weight:400;\">Printful is a member of Sedex, which allows us to map our supply chain to multiple tiers (such as workforce profiles, countries of operations, and the suppliers for each component of our products and services), and gather key ethical data from our suppliers already in the platform. We are continuously onboarding new suppliers to the Sedex platform to help us monitor supplier compliance with labor standards, business ethics, environment, and health and safety regulations.<\/span><\/p>\n<p><strong>Printful policies in relation to slavery and human trafficking<\/strong><\/p>\n<p><span style=\"font-weight:400;\">This year Printful created and launched its own Vendor Compliance Manual, which sets forth various business ethics, product safety and social responsibility related requirements and mandates suppliers to comply with all applicable laws that prohibit slavery and human trafficking. In addition to the above mentioned, the Vendor Compliance Manual also commits our suppliers to Printful's Code of Conduct that sets forth our standards and expectations with respect to key areas of corporate responsibility, including a requirement for our suppliers not to support forced labor and not to collaborate with organizations that use illegal employment practices.<\/span><\/p>\n<p><strong>Due diligence processes<\/strong><\/p>\n<p><span style=\"font-weight:400;\">We continue to develop our due diligence process and corresponding action plans to address the identified risks.<\/span><\/p>\n<p><strong>Risk assessment and management <\/strong><\/p>\n<p><span style=\"font-weight:400;\">Sedex pre-screening reports and risk assessment tools allow us to identify and compare risks across the world (by country and sector, and to find out whether products from certain countries have a high risk of forced labor), and to combine trusted data on country and sector risks with information from our suppliers\u2019 profiles.<\/span><\/p>\n<p><span style=\"font-weight:400;\">Our Code of Conduct entitles us to ask our suppliers to complete a Self-Assessment Questionnaire (SAQ), which helps us gather information on operational activities associated with modern slavery risks, such as the use of labor providers and payment of recruitment fees. <\/span><\/p>\n<p><span style=\"font-weight:400;\">Through our Vendor Compliance Manual, suppliers we partner with are asked to conduct third-party audits of the factories they use for manufacturing on an annual basis and submit such audit reports to us. Printful has also started to actively seek such audit reports from the suppliers we work with. According to our Vendor Compliance Manual, we also reserve the right to conduct periodic on-site visits to check working and living conditions, either directly or through third parties, as well as audit their records and practices of wage, hour, and payroll information.<\/span><\/p>\n<p><strong>Actions taken to prevent modern slavery in our own operations and supply chain<\/strong><\/p>\n<p><span style=\"font-weight:400;\">Our Vendor Compliance Manual provides a whistleblowing hotline across our supply chain, which acts as a channel for workers to highlight concerns they have about their employment or working conditions.<\/span><\/p>\n<p><span style=\"font-weight:400;\">We have performed SMETA audits at several of our manufacturing sites and, where possible, seek such audit reports from our suppliers as well. Non-compliance and observations raised during audits help us see if\/where our systems and practices need improving.<\/span><\/p>\n<p><strong>Key performance indicators to measure effectiveness of steps being taken<\/strong><\/p>\n<p><span style=\"font-weight:400;\">We have not yet set any Key Performance Indicators (KPIs) to measure the effectiveness of actions taken to address modern slavery. <\/span><\/p>\n<p><strong>Training on modern slavery and trafficking<\/strong><\/p>\n<p><span style=\"font-weight:400;\">Sedex e-Learning allows Printful and our suppliers to complete training on labor standards and prevention of forced labor. <\/span><\/p>\n<p><span style=\"font-weight:400;\">Modern Slavery Act Statement has been approved by the Board of Directors of Printful, Inc. and is signed by:<\/span><\/p>\n<p> <\/p>\n<p>{SIGNATURE_IMAGE_PLACEHOLDER}<\/p>\n<p><span style=\"font-weight:400;\">CEO<\/span><\/p>\n<p><span style=\"font-weight:400;\">June 22, 2023<\/span><\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601","createdAt":"2021-09-10 09:30:00","updatedAt":"2021-09-10 13:19:32"},{"id":55,"title":"Canada Accessibility Plan","subtitle":"Printful's commitment to improving opportunities for people with disabilities in Canada.","slug":"policies\/canada-accessibility-plan","langSlug":"\/es\/policies\/canada-accessibility-plan","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":0,"categoryId":6,"position":2,"contextId":"d1c43ac3106e670275fdbe0767b80606","relevantPolicies":["75103d87497b8c12ba4348c6d4401d17","81fec1e1054abe6435d4c2fb5d86001f"],"text":"<span class='wysiwyg pf-d-block'><p><em>Last updated on January 7, 2022<\/em><\/p>\n<p><strong>Company Statement<\/strong><\/p>\n<p>Printful is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act, 2005 (\u201cAODA\u201d). This accessibility plan outlines the steps we have taken and continue to take to meet those requirements and to improve opportunities for people with disabilities. Our plan shows how we will play our role in making Ontario an accessible province for all Ontarians.<\/p>\n<ul>\n<li>The plan is reviewed and updated at least once every 5 years.<\/li>\n<li>The plan is reviewed by our Joint Health and Safety Committee yearly.<\/li>\n<li>We train every person as soon as practicable after being hired and provide training in respect of any changes to the policies.<\/li>\n<li>We maintain records of the training provided including the dates on which the training was provided and the number of individuals to whom it was provided.<\/li>\n<\/ul>\n<p>In addition, and to remove and prevent accessibility barriers, Printul engages in the following initiatives: <\/p>\n<p><strong>Customer Service<\/strong><\/p>\n<p>Printful is committed to providing accessible customer service to people with disabilities. This means that we provide goods and services to people with disabilities with the same high quality and timeliness as others. <\/p>\n<p><strong>Information and Communication<\/strong><\/p>\n<p>Printful communicates with people with disabilities in ways that take into account their disability. When asked, we provide information about our company and its services, including public safety information, in accessible formats or with communication support.<\/p>\n<p>We are committed to creating and maintaining a website that is inclusive and accessible to people with disabilities. <\/p>\n<p>We seek to apply Web Content Accessibility Guidelines (WCAG) to our website for improved user experience and accessibility for people with disabilities. If you encounter any difficulty using our site, please contact <a href=https://www.printful.com/es/policies/\"mailto:support@printful.com\">support@printful.com./n

Employment/n

We notify employees, potential hires, and the public that accommodations can be made during recruitment and hiring. When requested, Printful accommodates people with disabilities during the recruitment, selection, and hiring processes, and when people are hired.<\/p>\n<p>We notify staff that support is available for those with disabilities. We are committed to developing individual employee accommodation plans and return-to-work policies for employees who have been absent due to a disability.<\/p>\n<p>Where needed, we can also provide customized emergency information to help an employee with a disability during an emergency.<\/p>\n<p>Printful ensures that the accessibility needs of employees with disabilities are taken into account in using performance management, career development, and redeployment processes. We endeavor to incorporate these objectives into policies and make them available to all employees and managers.<\/p>\n<p>Printful reviews its practices and policies at least yearly to ensure they are current. <\/p>\n<p><strong>Training<\/strong><\/p>\n<p>Printful is committed to training staff on Ontario\u2019s accessibility laws and aspects of the Ontario Human Rights Code that relate to persons with disabilities. This includes accessibility training relative to our employees\u2019 specific roles. We keep record of the training provided, and will work to ensure that the training is organized and centralized. <\/p>\n<p><strong>Space Accessibility<\/strong><\/p>\n<p>Due to the unique nature of Printful\u2019s business, our facilities are not open to the general public. However, we are still committed to ensuring that our spaces are accessible. Our facilities comply with AODA requirements and applicable building codes. <\/p>\n<p>Printful has adapted pertinent spaces to ensure that they are as inclusive and accessible as possible, and will continue to do so as the need arises. In all cases, Printful will abide by applicable accessibility laws and strive to implement procedures to prevent service disruptions to the accessible parts of our spaces.<\/p>\n<p><strong>Contact Us<\/strong><\/p>\n<p>We welcome your feedback on accessibility. If you have any questions, suggestions or encounter any difficulty using our site, please contact <a href=https://www.printful.com/es/policies/\"mailto:support@printful.com\">support@printful.com. <\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601_t?v=8936d333ebfe8ad37e135cc1dcea671a","createdAt":"2024-02-14 13:18:40","updatedAt":"2024-02-14 13:18:58"},{"id":56,"title":"Accessibility Statement","subtitle":"Our commitment to creating and maintaining an inclusive and accessible website\n","slug":"policies\/accessibility-statement","langSlug":"\/es\/policies\/accessibility-statement","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":0,"categoryId":6,"position":3,"contextId":"06069f8187a42c2372a2ef22159a4d05","relevantPolicies":["d1c43ac3106e670275fdbe0767b80606"],"text":"Last updated on January 26, 2022\n\nPrintful Inc. is committed to creating and maintaining a website that\u2019s inclusive and accessible to people with disabilities. We seek to apply the Web Content Accessibility Guidelines (WCAG) to our website for improved user experience and accessibility to people with disabilities. Contact us We welcome your feedback on accessibility. If you have any questions, suggestions, or encounter any difficulties using our site, please get in touch with us at support@printful.com.","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601_t?v=8936d333ebfe8ad37e135cc1dcea671a","createdAt":"2024-02-14 13:18:59","updatedAt":"2024-02-14 13:19:14"},{"id":57,"title":"Code of Conduct","subtitle":"These are the guidelines we've set for our partners to maintain an ethical supply chain.","slug":"code-of-conduct","langSlug":"\/es\/policies\/code-of-conduct","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":1,"categoryId":6,"position":4,"contextId":"6c8a3dfbc03d21bbab3ee64f11225eee","relevantPolicies":["81fec1e1054abe6435d4c2fb5d86001f"],"text":null,"activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601_t?v=8936d333ebfe8ad37e135cc1dcea671a","createdAt":"2024-02-14 13:19:22","updatedAt":"2024-02-14 13:19:46"},{"id":58,"title":"Norwegian Transparency Act Statement","subtitle":"Printful\u2019s statement on preventing violations of human rights or decent working conditions for all our employees.","slug":"policies\/norwegian-transparency-act-statement","langSlug":"\/es\/policies\/norwegian-transparency-act-statement","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":1,"categoryId":6,"position":5,"contextId":"ed5e10b63f92060fb7424fce7fe6935e","relevantPolicies":["81fec1e1054abe6435d4c2fb5d86001f","75103d87497b8c12ba4348c6d4401d17","d1c43ac3106e670275fdbe0767b80606","06069f8187a42c2372a2ef22159a4d05","6c8a3dfbc03d21bbab3ee64f11225eee"],"text":"<span class='wysiwyg pf-d-block'><p><span style=\"font-weight:400;\"><em>Last updated on June 28, 2023<\/em><br \/><br \/>Norwegian Act relating to enterprises\u2019 transparency and work on fundamental human rights and decent working conditions (\u201cTransparency Act\u201d) requires large enterprises to publish a statement regarding the results of their due diligence to identify, address, prevent and limit violations of human rights or decent working conditions.<\/span><\/p>\n<p><span style=\"font-weight:400;\">Printful is committed to ensuring ethical and fair-labor practices within our own operations and we seek and expect from our suppliers to do the same. The below listed statement refers to Printful\u2019s efforts in this area in 2022.<\/span><\/p>\n<h2><strong>1. The structure of our organization, business, and supply chain<\/strong><\/h2>\n<p><span style=\"font-weight:400;\">Printful is an on-demand order fulfillment and dropshipping company with teams working in North America and Europe, and with partners in Japan, Australia, China, and Brazil. We also contract a wide variety of various suppliers located in the US, the EU, and other countries and regions to provide us with the production materials.<\/span><\/p>\n<p><span style=\"font-weight:400;\">Printful is also a member of Sedex, a global membership organization dedicated to driving improvements in ethical and responsible business practices in global supply chains. This membership allows us to map our supply chain to multiple tiers (such as workforce profiles, countries of operations and the suppliers for each component of our products and services), and gather key ethical data from our suppliers.<\/span><\/p>\n<h2><strong>2. Printful policies and procedures in relation to human rights and decent working conditions<\/strong><\/h2>\n<p><span style=\"font-weight:400;\">We seek from our suppliers a commitment to comply with all applicable laws that prohibit slavery and human trafficking. Printful developed its Vendor Compliance Manual\u2014a document that will be launched in 2023 and which our vendors will need to acknowledge to ensure they share the same values as us in regards to human rights, labor conditions, ethical business practices, as well as other important areas. <\/span><\/p>\n<h2><strong>3. Due diligence processes<\/strong><\/h2>\n<p><span style=\"font-weight:400;\">Sedex pre-screening reports and risk assessment tool allows us to identify and compare risks related to our suppliers across the world (by country and sector, and find out if products from certain countries have a high risk of forced labor). We ask our suppliers to complete a Self-Assessment Questionnaire (SAQ), which helps us gather information on site\u2019s working conditions and operational activities associated with modern slavery risks, such as use of labor providers and payment of recruitment fees. Sedex e-Learning allows Printful and our suppliers to complete training on labor standards and prevention of forced labor. <\/span><\/p>\n<p><span style=\"font-weight:400;\">With the launch and implementation of Vendor Compliance Manual in 2023, all suppliers will have to acknowledge Printful\u2019s Code of Conduct and also agree with certain social responsibility requirements, including need to perform factory audits and submit copies of those to Printful so we can verify there are no material non-compliances found in vendor\u2019s operations. If a vendor fails to comply with the requirements set by the Manual, Printful will reserve the right to terminate the partnership.<\/span><\/p>\n<h2><strong>4. Due diligence findings<\/strong><\/h2>\n<p><span style=\"font-weight:400;\">Efforts in 2022 have been focused on developing and preparing for launch of our Vendor Compliance Manual in 2023. We also started to more systematically gather and review various certifications and factory audits from our suppliers and made first progress in creating our supplier directory to gain better oversight of our supply chain.<\/span><\/p>\n<p><span style=\"font-weight:400;\">In case of questions or concerns regarding human rights or decent working conditions in our operations, members of the public are encouraged to contact Printful Compliance team at compliance@printful.com<\/span><\/p>\n<p> <\/p>\n<p><span style=\"font-weight:400;\">June 22, 2023<\/span><\/p>\n<p> <\/p>\n<p><span style=\"font-weight:400;\">Lauris Liberts, Chairperson of the Board<\/span><\/p>\n<p><span style=\"font-weight:400;\">Zane Levsa, Member of the Board<\/span><\/p>\n<p><span style=\"font-weight:400;\">Adam Fuller, Member of the Board<\/span><\/p>\n<p><span style=\"font-weight:400;\">Nils Melngailis, Member of the Board<\/span><\/p>\n<p><span style=\"font-weight:400;\">Ernst Teunissen, Member of the Board<\/span><\/p>\n<p><span style=\"font-weight:400;\">Alexander C. Saltonstall, Member of the Board<\/span><\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601_t?v=8936d333ebfe8ad37e135cc1dcea671a","createdAt":"2024-02-14 13:19:38","updatedAt":"2024-02-14 13:24:27"},{"id":68,"title":"Canada's Act Against Forced and Child Labour","subtitle":"Information about our efforts to eradicate forced and child labor from our supply chains","slug":"policies\/canada-supply-chains-act","langSlug":"\/es\/policies\/canada-supply-chains-act","isNew":1,"isHidden":0,"isUpdated":0,"isDownloadable":1,"categoryId":6,"position":6,"contextId":"6d6b5d8fafa315cf76d372ca1d187e63","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6","49c2112cf38f2160c0a678a2fb9e8ce2","6c8a3dfbc03d21bbab3ee64f11225eee"],"text":"<p><span style=\"font-weight: 400;\">Canada&rsquo;s Fighting Against Forced Labour and Child Labour in Supply Chains Act (&ldquo;Canada&rsquo;s Act&rdquo;) requires entities having a place of business in Canada or doing business in Canada to publish a report regarding efforts taken to eliminate the risks of the forced labour and child labour in the supply chain. The goal of Canada&rsquo;s Act is to increase industry awareness and transparency and drive businesses to improve their practices.<\/span><\/p>\n<p><strong>Printful structure, activities, and supply chains<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Printful is an on-demand fulfillment and dropshipping company with teams in North America and Europe and partners in China, Japan, Australia, and Brazil. We also contract various suppliers in the US, the EU, and other countries and regions to provide us with the production materials.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Printful is also a member of Sedex, a global membership organization dedicated to improving ethical and responsible business practices in global supply chains. This membership allows us to map our supply chain to multiple tiers (such as workforce profiles, countries of operations, and the suppliers for each component of our products and services) and gather key ethical data from our suppliers.<\/span><\/p>\n<p><strong>Policies and due diligence processes in relation to forced and child labour<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">We seek a commitment from our suppliers to comply with all applicable laws prohibiting forced and child labour. Printful has developed its Vendor Compliance Manual, launched in 2023, which our vendors must acknowledge to ensure they share our values regarding human rights, labour conditions, ethical business practices, and other important areas. We ask our vendors to submit corporate social responsibility audits to help us identify and address any issues in their facilities.<\/span><\/p>\n<p><strong>Printful activities and supply chains that carry a risk of forced or child labour and the steps taken to assess and manage that risk<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Sedex pre-screening reports and risk assessment tool allow us to identify and compare risks related to our suppliers by country and sector to determine if products from certain countries have a high risk of forced labour. We ask our suppliers to complete a Self-Assessment Questionnaire (SAQ), which helps us gather information on the facility&rsquo;s working conditions and operational activities associated with modern slavery risks, such as using labour providers and payment of recruitment fees. Sedex e-Learning allows Printful and our suppliers to complete training on labour standards and the prevention of forced labour.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With the launch and implementation of the Vendor Compliance Manual, Printful suppliers shall acknowledge Printful&rsquo;s <\/span><a class=\"pf-link\" href=https://www.printful.com/"https:////www.printful.com//code-of-conduct/" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Code of Conduct<\/span><\/a><span style=\"font-weight: 400;\"> and agree to certain social responsibility requirements, including need to perform factory audits and submit copies of those to Printful so we can verify there are no material non-compliances in the vendor&rsquo;s operations. Printful reserves the right to terminate the partnership if a vendor fails to comply with the requirements set by the Manual.<\/span><\/p>\n<p><strong>Any measures taken to remediate any forced or child labour<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Printful&rsquo;s Code of Conduct prohibits forced or child labour and other forms of breaching human rights and fair working conditions. We ask our suppliers to submit corporate social responsibility audit reports annually, mainly focusing on factories located outside of the US or EU. The audit reports and corresponding corrective action plans are being reviewed, and Printful reserves the right to review findings with the supplier.&nbsp;<\/span><\/p>\n<p><strong>Any measures taken to remediate the loss of income to the most vulnerable families resulting from any measures taken to eliminate forced or child labour in its activities and supply chains<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Printful has not identified any forced or child labour in its activities and supply chains.<\/span><\/p>\n<p><strong>The training provided to employees on forced and child labour<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Printful provides Code of Conduct training for employees, including various educational activities covering the prohibition of forced and child labour.&nbsp;<\/span><\/p>\n<p><strong>How the entity or government institution assesses its effectiveness in ensuring that forced and child labour are not being used in its activities and supply chains<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Printful is constantly following industry and legislative developments to ensure that all internal policies and external statements are updated and compliant, and that we provide all the necessary reports and statements regarding forced and child labour.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Printful has developed a plan for auditing its facilities.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Printful has developed a whistleblowing system that allows its employees to raise any concerns regarding working conditions. The same system can also be used by the employees of Printful&rsquo;s partners.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">May 31, 2024<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Lauris Liberts, Chairperson of the Board<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Zane Levsa, Member of the Board<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Adam Fuller, Member of the Board<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Nils Melngailis, Member of the Board<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ernst Teunissen, Member of the Board<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Alexander C. Saltonstall, Member of the Board<\/span><\/p>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601_t?v=8936d333ebfe8ad37e135cc1dcea671a","createdAt":"2024-05-31 07:01:51","updatedAt":"2024-05-31 07:44:55"},{"id":85,"title":"Ethical Sourcing Policy","subtitle":"Printful's guidelines that outline fair labor practices, safe working conditions, and environmental responsibility throughout the supply chain.","slug":"ethical-sourcing-policy","langSlug":"\/es\/policies\/ethical-sourcing-policy","isNew":1,"isHidden":0,"isUpdated":0,"isDownloadable":0,"categoryId":6,"position":7,"contextId":"020825eb2610b95c5f1dd35d6fbc1266","relevantPolicies":null,"text":null,"activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601_t?v=b66c59a98f2db22d437ce24f2f6dab32","createdAt":"2025-10-07 09:07:13","updatedAt":"2025-10-07 09:07:19"}]}]" :policies="[{"id":63,"title":"Terms of Service","subtitle":"A binding agreement that governs your use of Printful\u2019s website and services","slug":"policies\/terms-of-service","langSlug":"\/es\/politicas\/terminos-condiciones","isNew":0,"isHidden":0,"isUpdated":1,"isDownloadable":1,"categoryId":1,"position":0,"contextId":"ba5304d669e555069ecbe4d9c75421a6","relevantPolicies":["49c2112cf38f2160c0a678a2fb9e8ce2"],"text":"<span class='wysiwyg pf-d-block'><h2>Terms of Service<\/h2>\n<p><em>Last updated on January 12, 2023<\/em><\/p>\n<p><strong>Summary:<\/strong> Please read these terms very carefully as they form a binding Agreement between you and Printful regarding the use of our services and website. At the beginning of each Section, you'll find a short summary to help you navigate the document. Note that these summaries do not replace or represent the full text.<\/p>\n<p>The following terms and conditions constitute a legally binding contract (this \"Agreement\") between you (\u201cyou\u201d or \u201cyour\u201d) and Printful, Inc., a Delaware corporation that governs all use by you of the printful.com website (the \"Site\") and the services available on or at the Site (taken together with the use of the Site, the \"Services\"). We\u2019ll refer to Printful and all of its subsidiaries and affiliated companies collectively as \"Printful\", \"we\", \"our\", \"us\", etc. Printful is a print-on-demand company for businesses that want to outsource the printing and delivering component. Printful white-label prints and dropships products (\"Products\") directly to you and your customers (\"Customers\").<\/p>\n<p>The Services are offered subject to your acceptance without modification of all of the terms and conditions contained herein. We also have other policies and procedures including, without limitation, <a href=https://www.printful.com/"https:////www.printful.com//shipping/">Shipping, <a href=https://www.printful.com/"https:////www.printful.com//policies//returns/">Return Policy<\/a>, <a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/">Privacy Policy<\/a> and others. Those policies contain additional terms and conditions, which apply to the Services and are part of this Agreement. <strong>YOUR USE OF THE SITE CONSTITUTES YOUR ACCEPTANCE OF AND AGREEMENT TO BE BOUND BY THIS AGREEMENT. FURTHERMORE, BY PLACING AN ORDER FOR PRODUCTS OR SERVICES FROM THE SITE, YOU ACCEPT AND ARE BOUND BY THIS AGREEMENT.<\/strong> If you do not agree to this Agreement, do not use the Site or any other Services. <\/p>\n<p>If you use our Services only for your personal use, you are considered a \"User\". If you use our Services to execute orders or deliver Products to third parties (including Customers), you are considered a \"Merchant\".<\/p>\n<p><strong>REGARDLESS IF YOU ARE A USER OR MERCHANT, SECTION 18 OF THIS AGREEMENT REQUIRES THAT ALL DISPUTES (AS DEFINED BELOW) ARISING FROM OR RELATING TO THIS AGREEMENT BE RESOLVED BY ARBITRATION ON AN INDIVIDUAL BASIS, RATHER THAN BY JURY TRIAL OR CLASS ACTIONS, EXCEPT AS OTHERWISE PROVIDED BY SECTION 18. IF YOUR COUNTRY OF RESIDENCE IS IN THE EUROPEAN ECONOMIC AREA OR THE UNITED KINGDOM THIS APPLIES TO ANY ACTION YOU MAY WANT TO BRING AGAINST PRINTFUL IN THE UNITED STATES.<\/strong><\/p>\n<h3>1. Access &amp; Membership<\/h3>\n<p><strong>Summary:<\/strong> You need to be of a certain legal age to use Printful, and you're fully responsible for your account and the use of our services. If you violate our Terms of Service or otherwise act in bad faith, we can modify, cancel, or refuse service at any time.<\/p>\n<p>In order to enjoy all of Printful's benefits, you may register your account and become a member (\"Member\"). Membership requires that you register on the Site (including by truthfully filling out all required personal information). You may opt out of marketing and promotional activities, including emails. You may cancel your membership at any time by canceling it online on the Site. To complete registration, you shall provide a name, surname, email address and password. You may never use another user's Printful account without permission from that user. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You must notify Printful immediately of any breach of security or unauthorized use of your account. Although Printful will not be liable for your and your Customer\u2019s losses caused by any unauthorized use of your account, you may be liable for the losses of Printful and others due to such unauthorized use.<\/p>\n<p>Printful may change, suspend or discontinue the Services, Products, fees, charges, terms at any time, including the availability of any feature or content, but without affecting orders for European Economic Area Users or the United Kingdom which Printful has already confirmed. Printful may also impose limits on certain features and Services or restrict the User's access to parts or all of the Services without notice or liability. If you are an individual (rather than an organization or entity), then you certify to Printful that you are at least 18 years of age, however, if you are an individual residing in Japan, you certify to Printful that you are at least 20 years of age. If you are using the Services on behalf of an organization or entity then you certify that you are legally authorized and permitted to bind such organization or entity to this Agreement and use the Services. Notwithstanding the aforementioned, you agree to take full responsibility for your selection and use of the Services. This Agreement is void where prohibited by law, and the right to access or use the Services is revoked in such jurisdictions.<\/p>\n<h3>2. Modifications<\/h3>\n<p><strong>Summary:<\/strong> We reserve the right to modify our terms, services, and fees. Please follow changes to our terms by checking in with the <em>Policy updates<\/em> section on our website.<\/p>\n<p>Without affecting orders for European Economic Area Users or orders for Users in the United Kingdom which Printful has already confirmed Printful reserves the right, at its sole discretion, to modify this Agreement and its terms, as well as the fees and other charges for our Services, at any time. All such modifications will become effective immediately after Printful posts them on the Site. You shall be responsible for reviewing and becoming familiar with all such modifications, and you agree to review the terms of this Agreement each time you access or use the Site so that you are aware of any modifications made to this Agreement. Use of the Site and other Services by you after Printful posts the modifications on the Site constitutes your acceptance of the terms and conditions of this Agreement, as modified. If you do not agree to the modified terms, you are not authorized to access or use the Site or other Services, and you must send Printful a written notification, including via email (and your Printful account will be deleted), to close your account within 30 days of notice.<\/p>\n<h3>3. Content<\/h3>\n<p><strong>Summary:<\/strong> Printful respects intellectual property rights and asks you to do the same. Anything you upload will remain yours, and you're responsible for it. We'll only use the content you submit to provide you with our services. If we receive a Digital Millennium Copyright Act (DMCA) takedown notice for content you've submitted, we may remove the allegedly infringing content or suspend access to the Printful website.<\/p>\n<p>All content (including all information, images, pictures, data, text, photographs, graphics, messages, and other materials, hereinafter \"Content\") that you post, submit, upload, display, sell or use, hereinafter \"post\", using our Services is your content. We don\u2019t make any claim(s) to it. That includes anything you post using our Services (like your Content, images, shop name, your customer reviews, comments, videos, usernames, etc.).<\/p>\n<ol>\n<li>\n<p><strong>Responsibility for the Content.<\/strong> You understand that you are solely responsible for the Content that you post on or through the Services. You represent that you have all necessary rights to the Content, including all necessary rights to post it or use it on your Products sold, manufactured, or warehoused by Printful. You also represent that you\u2019re not infringing or violating any third party\u2019s rights by posting the Content or using the Content on your Products sold, manufactured, or warehoused by Printful.<\/p>\n<\/li>\n<li>\n<p><strong>Permission to Use the Content.<\/strong> Printful agrees that any Content that you post using our Services will remain yours. This means that we will never use your Content except with your express permission or as otherwise provided in this Agreement.<\/p>\n<\/li>\n<li>\n<p><strong>Rights You Grant Printful.<\/strong> By posting your Content, you grant Printful a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use, display, edit, modify, reproduce, distribute, store, and prepare derivative works of your Content to provide the Services and to promote Printful and\/or your Printful store, or the Services in general, in any formats and through any channels, including across the Services, third-party website, advertising medium and\/or social media. You agree and represent that you have the rights to grant this license to us.<\/p>\n<\/li>\n<li>\n<p><strong>Reporting Unauthorized Content.<\/strong> Printful respects intellectual property rights and follows intellectual property laws. We are committed to following appropriate legal procedures to remove infringing content from the Service(s).<\/p>\n<\/li>\n<li>\n<p><strong>Intellectual Property.<\/strong> Printful respects your work and empowers you to express your voice and ideas. We ask that you respect the work and creative rights of others. You need to either own the Content you post to Printful, or have the express authority to post it. Content must comply with right of publicity, trademark and copyright laws, and all other applicable national, state, and federal laws.<\/p>\n<\/li>\n<li>\n<p><strong>Trademarks and Infringement of Intellectual Property.<\/strong> We are committed to following appropriate legal procedures to remove infringing content from the Services. Printful will try to accommodate and not interfere with standard technical measures used by copyright owners to identify and protect their works. Printful reserves the right to do any or all of the following at any time at our sole discretion: (i) immediately suspend your use of the Services; and\/or (ii) remove, block, and disable access to any of your Content that is alleged to infringe the intellectual property rights of others. When we receive notice of intellectual property infringement (via the <a href=https://www.printful.com/"https:////www.printful.com//policies//dmca/" target=\"_blank\" rel=\"noopener\">form available here<\/a>), Printful strives to respond quickly by removing, blocking, or disabling access to the allegedly infringing material. When Printful removes, blocks or disables access in response to such a notice, Printful makes a reasonable attempt to contact the allegedly infringing party, provide information about the notice and removal, and, in cases of alleged copyright infringement, provide information about counter notification.<\/p>\n<ol>\n<li><strong>DMCA Cooperation: Printful\u2019s copyright infringement notice and Content removal policies and procedures are intended to comply with the requirements and obligations of service providers under the Digital Millennium Copyright Act (DMCA). To the extent any requirements and obligations of service providers under the DMCA change or are different than set forth herein, Printful\u2019s policies and procedure may likewise change in accordance with the DMCA requirements and obligations of service providers. More information about DMCA procedure is available <a href=https://www.printful.com/"https:////www.printful.com//policies//dmca/">here./n

/n

Counter DMCA Notifications:<\/strong> If Printful receives a DMCA counter notification, Printful will send a copy of the counter notice to the original complaining party. Unless the copyright owner files an action seeking a court order against the allegedly infringing party and informs Printful of this action, the removed, blocked, or disabled material may be replaced or access to it may be restored 10-14 business days after delivery of the counter notice to the original complaining party. If an action is filed, any Content removed, blocked, or disabled shall remain removed, blocked or disabled at the sole discretion of Printful.<\/p>\n<\/li>\n<li>\n<p><strong>Repeat Infringement:<\/strong> Printful may terminate account privileges of Members that are subject to repeat notices of intellectual property infringement as determined by Printful at its sole discretion.<\/p>\n<\/li>\n<\/ol>\n<\/li>\n<li>\n<p><strong>Copyright and Trademark Responsibility.<\/strong> You agree and represent by accepting this Agreement and using our Services that you own all rights (including copyrights) for the Content you post, or if you are not the owner, that you have permission to use and reproduce the Content in connection with the Services, and that you have all of the rights required to post your Content. Likewise, by accepting this Agreement and using our Services, you agree and represent that you own or have permissions to use all copyrights, trademarks, service marks, trade dress, and trade names incorporated into the Content you post or use in connection with any Content and the Services provided under this Agreement.<\/p>\n<\/li>\n<li>\n<p><strong>Inappropriate, False, or Misleading Content.<\/strong> This should be common sense, but there are certain types of Content we don\u2019t want submitted to our Services (for legal reasons or otherwise). You agree that you will not post any content that is abusive, threatening, defamatory, obscene, vulgar, illegal or otherwise offensive or in violation of any part of this Agreement. You also agree not to post any Content that is false or misleading or uses the Services in a manner that is fraudulent or deceptive.<\/p>\n<\/li>\n<\/ol>\n<h3>4. Use of Services<\/h3>\n<p><strong>Summary:<\/strong> By using Printful, you agree to use our services according to our terms and to respect the rights of our brand name, trademark, and digital items. In case we need to contact you, we'll reach out to you via email.<\/p>\n<p>We grant you a limited, non-exclusive, non-transferable, and revocable license to use our Services, platforms, and integrations subject to this Agreement and the following restrictions in particular:<\/p>\n<ol>\n<li>\n<p><strong>Don\u2019t Use Our Services to Break the Law.<\/strong> You agree that you will not violate any laws in connection with your use of the Services. This includes any local, state, federal, and international laws that may apply to you or Printful. For example, it\u2019s your responsibility to obtain any permits or licenses that your store may require; you must not engage in fraud, theft, anti-competitive conduct, threatening conduct, or any other unlawful acts or crimes against Printful, another Printful user, or a third party. You also agree that you are not the target of trade, financial, and economic sanctions, and that you do not appear on a sanctions-related list, including lists maintained by the U.S. Department of Treasury\u2019s Office of Foreign Assets Control (\u201cOFAC\u201d), the U.S. Department of State, the U.S. Department of Commerce, the European Union, or Her Majesty\u2019s Treasury of the United Kingdom. You also agree that you will not export, reexport, or otherwise transfer Printful\u2019s Products to countries or territories that are the target of comprehensive embargoes or sanctions or parties on the sanctions-related lists referenced above. You agree not to use the Services: (i) to impersonate or attempt to impersonate Printful, any other Printful Party (as defined below), or any other person or entity; or (ii) for the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise. The following are collectively referred to as the \u201cPrintful Parties\u201d: (a) Printful, (b) Printful\u2019s subsidiaries, affiliated companies, and joint ventures, and (c) the officers, directors, members, managers, equity holders, agents, and employees of Printful and its subsidiaries, affiliated companies, and joint ventures.<\/p>\n<\/li>\n<li>\n<p><strong>Don\u2019t Try to Harm Our Systems.<\/strong> You agree not to interfere with or try to disrupt our Services, for example by distributing a virus or other harmful computer code into our platforms, third party services, or other programs or systems our clients may use to promote their Products. You agree not to use the Services: (i) to send, knowingly receive, upload, download, use, or re-use any material which does not comply with this Agreement; or (ii) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm any Printful Party or expose any of them to liability. You agree that Printful reserves the right to audit our platforms (systems) to ensure integrity and compliance with this Agreement, at the sole discretion of Printful.<\/p>\n<\/li>\n<li>\n<p><strong>Follow Brand Guidelines.<\/strong> The name \u201cPrintful\u201d, our iconography, phrases, logos, and designs that we use in connection with the Products or Services we provide are trademarks, service marks, or trade dress of Printful in the US, European Union, and all other countries, that are used for proprietary purposes at our sole discretion. Except as expressly provided in this Agreement, Printful does not grant you any rights to use its trademarks, service marks, or trade dress. You may state in connection with the Services or Products provided by Printful that Printful provided such Services or Products. If you use any of our trademarks in reference to our Products or Services, you must include a statement attributing that trademark to us. You must not use any of our trademarks: (i) in or as the whole or part of your own trademarks; (ii) in connection with activities, Products or Services which are not ours; (iii) in a manner which may be confusing, misleading or deceptive; or (iv) in a manner that disparages us or our information, Products or Services (including the Site). Printful reserves the right to request you to immediately remove any such misused iconography, phrases, logos, and designs at our sole discretion.<\/p>\n<\/li>\n<li>\n<p><strong>Share Your Ideas.<\/strong> We love your suggestions and ideas! They can help us improve your experience and our Services. Any unsolicited ideas or other materials you submit to Printful (not including your Content or Products you sell or warehouse through our Services) are considered non-confidential and nonproprietary to you. By submitting those ideas and materials to us, you grant us a non-exclusive, worldwide, royalty-free, non-revocable, sub-licensable, perpetual license to use and publish those ideas and materials for any purpose, without compensation to you at any time.<\/p>\n<\/li>\n<li>\n<p><strong>Communication Methods.<\/strong> Printful will provide you with certain legal information in writing. By using our Services, you\u2019re agreeing to our communication methods which describe how we provide that information to you. This simply means that we reserve the right to send you information electronically (by email, etc.) instead of mailing you paper copies (it\u2019s better for the environment).<br \/>Under California Civil Code Section 1789.3, Users from the State of California are entitled to the following specific consumer rights notice: <br \/><br \/>The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210. You may contact us at:<br \/>Printful, Inc.<br \/>11025 Westlake Dr., Charlotte, NC 28273<br \/>support@printful.com<\/p>\n<\/li>\n<li>\n<p><strong>Digital Items.<\/strong> Digital items (like mockups, templates, images and other design assets) and texts created in connection with the Products and\/or Services we offer and their intellectual property rights belong exclusively to Printful. Digital items and any results may only be used in connection with the advertising, promoting, offering and sale of Printful\u2019s Products and may not be used for other purposes or in conjunction with products from other manufacturers. If Printful provides the possibility for Users to modify or customize any Digital Items, you will ensure that the Content used to modify such Digital Items will comply with the intellectual property laws and our Acceptable Content guidelines.<\/p>\n<\/li>\n<\/ol>\n<h3>5. Content and Services<\/h3>\n<p><strong>Summary:<\/strong> You are responsible for communicating with your customers and handling any claims they might have. We provide the best service we can on an \"as is\" basis, and please be aware that it may have errors and interruptions.<\/p>\n<ol>\n<li><strong>Items Your Clients Purchase Through Our Sites.<\/strong> You understand that Printful cannot and does not make any warranties about your Content, stores, or what you sell to your Customer that we may warehouse. Any legal claim related to a Product your Customers purchase must be brought directly against you as the seller of the Product. You release Printful from any claims related to Products sold by you through our Services, including claims for misrepresentations by you to your Customers or claims for physical injury or property damage by any of your Products that are warehoused for you by Printful. <\/li>\n<li><strong>Content You Access. <\/strong>Your Customers may come across materials that they find offensive or inappropriate while using our Services. We make no representations concerning any content posted by others through the Services. Printful is not responsible for the accuracy, copyright compliance, legality, or decency of content posted by others that you accessed through the Services. You release us from all liability relating to that content.<\/li>\n<li><strong>Third-Party Services.<\/strong> Our stores on our Site(s) may contain links to third-party websites or services that we don\u2019t own or control (for example, links to Facebook, Twitter, and Pinterest). You may also need to use a product or service of one of our subcontractors or other third parties in order to use some of our Services (like a compatible mobile device to use our mobile apps). When you access these third-party services, you do so at your own risk. The third parties may require you to accept their own terms of use. Printful is not a party to those agreements; they are solely between you and the third party. You agree that Printful will not be liable to you in any way for your use of these third party services.<\/li>\n<li><strong>Services.<\/strong> Printful is dedicated to making our Services the best they can be, but we\u2019re not perfect and sometimes things can go wrong. You understand that our Services are provided \u201cas is,\u201d with all faults and without any kind of warranty (express or implied), except for the warranties provided with respect to Products in Section 6 below. <strong>TO THE FULLEST EXTENT PERMITTED BY LAW, WE ARE EXPRESSLY DISCLAIMING ANY AND ALL WARRANTIES OR CONDITIONS OF NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, AS WELL AS ANY WARRANTIES OR CONDITIONS IMPLIED BY A COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE, WITH RESPECT TO OUR SERVICES, EXCEPT FOR THE WARRANTIES OR CONDITIONS PROVIDED WITH RESPECT TO PRODUCTS IN SECTION 6 BELOW. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR CONDITIONS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.<\/strong> We do not guarantee that:\n<ol>\n<li>the Services will be secure or available at any particular time or location \u2013 Printful shall not be liable for any delays, interruptions or loss of data in connection with the use of our Site and Services. Printful shall strive to ensure that the Services are carried out in other locations in case it is not possible to carry them out at the location the Services were initially intended to be performed at.<\/li>\n<li>any errors for which Printful is responsible will be corrected;<\/li>\n<li>the Services will always be free of viruses or other harmful materials; or<\/li>\n<li>the results of using the Services will meet your expectations. <br \/>You use the Services solely at your own risk.<\/li>\n<\/ol>\n<\/li>\n<li><strong>LIABILITY LIMITS.<\/strong> <strong>TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER PRINTFUL NOR ANY OTHER PRINTFUL PARTY SHALL BE LIABLE TO YOU OR YOUR CUSTOMERS FOR ANY LOST PROFITS OR REVENUES, DIMINUTION IN VALUE, OR FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, EXEMPLARY, ENHANCED, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO THE SERVICES OR THIS AGREEMENT, REGARDLESS OF (I) WHETHER ANY OF THE FOREGOING DAMAGES WERE FORESEEABLE, (II) WHETHER OR NOT YOU WERE ADVISED OF THE POSSIBILITY OF INCURRING ANY OF THE FOREGOING DAMAGES, (III) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT, OR OTHERWISE) UPON WHICH THE CLAIM IS BASED, AND (IV) ANY SPECIFIC CIRCUMSTANCES OF YOU AND\/OR YOUR CUSTOMER. THE LIABILITY OF THE PRINTFUL PARTIES WILL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE SERVICE THAT YOU HAVE PURCHASED OR USED THROUGH THE SITE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL, CONSEQUENTIAL OR CERTAIN OTHER DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU. <\/strong><\/li>\n<\/ol>\n<h3>6. Limited Warranty on Products<\/h3>\n<p><strong>Summary:<\/strong> Please read this section very carefully\u2014it covers our obligations and responsibilities for Printful services. If you have an issue with your order, you may be eligible for a replacement product or refund, so reach out to us as soon as possible.<\/p>\n<p><em>Does not apply to Users residing in the European Economic Area or the United Kingdom (see Section 7).<\/em><\/p>\n<ol>\n<li><strong>Limited Warranty<\/strong>. We warrant that, at the time of delivery of a Product to a User or the Merchant\u2019s Customer, the Product will not be materially defective or damaged (the \u201cLimited Warranty\u201d). Customers residing in Brazil have the right to cancel and return their order within 7 days, for any reason.<\/li>\n<li><strong>Who May Use This Warranty?<\/strong> Printful extends the Limited Warranty only to Users and Merchants. All Limited Warranty coverage terminates if the User or the Merchant\u2019s Customer sells or otherwise transfers a Product.<\/li>\n<li><strong>What Does This Warranty Not Cover?<\/strong> This Limited Warranty does not cover any damage to or defect in a Product caused by any of the following: (a) you or third parties; (b) any improper handling (including during shipping), use or storage of the Product; (c) any failure to follow any Product instructions; (d) any modifications to the Product; (e) any unauthorized repair to the Product; or (f) any external causes such as accidents, fire, flood, \u201cacts of God\u201d or other actions or events beyond our reasonable control; or (g) any costs or expenses related to the loss of use of the Product or any other costs or expenses not covered by this Limited Warranty. This Limited Warranty does not cover any items supplied by third parties, size exchanges or buyer\u2019s remorse. <\/li>\n<\/ol>\n<p>Finally, as noted elsewhere in this Agreement, we unfortunately cannot guarantee that the colors and details in our website images are 100% accurate representations of a Product, and sizes might in some cases be approximate. Accordingly, this Limited Warranty does not cover such matters. <\/p>\n<ol>\n<li><strong>What Is The Period Of Coverage?<\/strong> This limited warranty starts on the date of the delivery of the Product to the User or the Merchant\u2019s Customer and lasts for thirty (30) days (the \u201cWarranty Period\u201d). For the avoidance of doubt, Printful acknowledges that according to some jurisdictions the User may be entitled to a longer Warranty Period.<\/li>\n<li><strong>What Are Your Remedies Under This Warranty?<\/strong> With respect to any materially defective or damaged Product, we will, in our sole discretion, either: (a) replace such Product (or the defective or damaged part of the Product) free of charge, or (b) refund the purchase price paid to us by the User or the Merchant along with the shipping fees corresponding to the defective or damaged Products. <\/li>\n<li><strong>How Do You Obtain Warranty Service?<\/strong> Promptly following delivery of a Product, you or your Customer (if you are a Merchant) will inspect the Product. If a Product is materially defective (including any error by Printful in printing) or damaged upon receipt, or if you received the wrong Product, then in order to be eligible for service under this Limited Warranty, you must submit a claim within the Warranty Period in compliance with our <a href=https://www.printful.com/"https:////www.printful.com//policies//returns/">Return Policy<\/a>. If you are a Merchant, your Customer should contact you regarding any defective or damaged Product and with respect to any delivery of the wrong Product. <\/li>\n<li><strong>LIMITATION OF LIABILITY.<\/strong> THE REMEDIES DESCRIBED IN THIS SECTION 6 ARE YOUR SOLE AND EXCLUSIVE REMEDIES (AND OUR ENTIRE LIABILITY) FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY FOR A DEFECTIVE OR DAMAGED PRODUCT SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT RECEIVED BY US FOR THE PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES, TO THE FULLEST EXTENT PERMITTED BY LAW, BE LIABLE FOR ANY LOST PROFITS OR REVENUES, DIMINUTION IN VALUE, OR FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, EXEMPLARY, ENHANCED OR PUNITIVE DAMAGES OR LOSSES ARISING OUT OF OUR PRODUCTS, REGARDLESS OF (I) WHETHER ANY OF THE FOREGOING DAMAGES WERE FORESEEABLE, (II) WHETHER OR NOT YOU WERE ADVISED OF THE POSSIBILITY OF INCURRING ANY OF THE FOREGOING DAMAGES, (III) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT, OR OTHERWISE) UPON WHICH THE CLAIM IS BASED, AND (IV) ANY SPECIFIC CIRCUMSTANCES OF YOU AND\/OR YOUR CUSTOMER. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM JURISDICTION TO JURISDICTION. WE LIMIT THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES OR CONDITIONS WITH RESPECT TO OUR PRODUCTS, INCLUDING WITHOUT LIMITATION THE WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE DURATION OF THE WARRANTY PERIOD. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION<strong> <\/strong>LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.<\/li>\n<\/ol>\n<h3>7. <strong>Your rights in the case of lack of conformity<\/strong><\/h3>\n<p><strong>Summary:<\/strong> If you reside in the European Economic Area or the United Kingdom, this is where you'll find information on what you can do if there's an issue with your order.<\/p>\n<p>If you are a User residing in the European Economic Area or the United Kingdom, the legal guarantees established by <em>Directive 1999\/44\/EC on consumer sales and guarantees<\/em> or similar consumer contracts regulations apply to the sale of our products. Consequently, you have the right, free of charge, to get the products repaired (or replaced) within the limits provided by the law, or, in case of failure of one of the remedies above to have an appropriate reduction in the price of the products, or the contract cancelled. Delivery costs for returning the product to be repaired or replaced under this clause shall be borne by Printful, as well as any costs related to the delivery to you of the repaired or replaced product.<\/p>\n<p><span style=\"font-weight:400;\">If the Products we supply to you are: (1) made to your specification and are clearly personalized with your designs; or (2) sealed for health protection or hygiene reasons, or both, you do not, have the right to cancel your order or change your mind as set out in our <\/span><a href=https://www.printful.com/"https:////www.printful.com//policies//returns/">Return Policy<\/a>. For Products lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. All such claims are subject to Printful investigation and sole discretion. <span style=\"font-weight:400;\">Printful cannot <\/span><span style=\"font-weight:400;\">guarantee<\/span><span style=\"font-weight:400;\"> delivery to P.O. boxes.<\/span><\/p>\n<h3>12. Description of products<\/h3>\n<p><strong>Summary:<\/strong> We strive towards making our product development process the best we can, yet we can't guarantee that the product representations on our website will be 100% accurate or that the manufacturing stage won't result in damages. To speed up fulfillment, we also offer you product alternatives in case any of your products are out of stock.<\/p>\n<p>While many component parts of our Products are standard, all Products available for purchase are described on their specific page on our Site. We always try to represent each design as accurately as possible via photography and copy points provided by designers, artists or photographers.<\/p>\n<p>We have a policy of continuous Product development so we can provide you with what we consider the best design combined with best performance, and thus reserve the right to amend the specifications of Products, their price, packaging, and any Service associated at any time, without prior notice. Before ordering, we invite you to have a close look at the Product description and design.<\/p>\n<p>We use our best efforts to provide you with the best images and descriptions, but unfortunately cannot guarantee that colors and details in website images are 100% accurate representations of the product, and sizes might in some cases be approximate.<\/p>\n<p>Sometimes during the manufacturing process Products can be damaged. Obviously we won\u2019t knowingly ship damaged items to you (your Customers), but these damaged items can still be used for charitable purposes. Printful reserves the right to donate all damaged items with full or partial designs to charity and you hereby waive your right to collect royalties or other fees regarding damaged Products that are donated.<\/p>\n<p>If a Product the Merchant has ordered goes out of stock and the Merchant has not opted-out of Product alternatives in store settings, the Product might be substituted at Printful's own discretion and without any express notification with the most appropriate Product alternative in the order to avoid fulfillment delays, unless we can't find a comparable replacement, in which case the Merchant still need to wait for the original Product to be restocked. If the Product alternative costs more than the original Product being substituted, Printful will charge the price Merchant has paid for the order of the Product. For Product alternatives that cost less than the original Product, we'll refund you the difference. If you wish to opt-out of alternative Products, you can change it in the store settings. Unless the Merchant has opted-out of Product alternatives in the store settings, <strong>Merchant is solely responsible for informing Merchant\u2019s Customers about the Product being substituted with a Product alternative.<\/strong><\/p>\n<h3>13. Purchase of products<\/h3>\n<p><strong>Summary:<\/strong> To make sure your orders arrive as quickly as possible, please make sure you submit the correct order details at checkout. Printful doesn't take responsibility for missed deliveries due to typos in the delivery information.<\/p>\n<p>Your order is purchase of a Product for which you have paid the applicable fee and\/or other charges that we have accepted and received. Any Products in the same order which we have not accepted do not form part of that contract. We may choose not to accept any orders in our sole discretion.<\/p>\n<p>Orders are placed and received exclusively via the Site. Before ordering from us, it is your responsibility to check and determine full ability to receive the Products. Correct name of the recipient, delivery address and postal code\/zip code, up-to-date telephone number, and email address are absolutely necessary to ensure successful delivery of Products.<\/p>\n<p>All information asked on the checkout page must be filled in precisely and accurately. Printful will not be responsible for missed delivery because of a wrong or misspelled recipient name or surname, delivery address or an inappropriate phone number. Should you like to ask for a change in the delivery address, phone number, or any other special requirements, please contact Printful.<\/p>\n<p>We reserve the right to place your order on hold due to print file issues, security concerns, if we need to confirm your address, or in case of other issues. In case your order will be placed on hold, we will give you 30 days to resolve the issue. If you will not resolve the issue or cancel your order within 30 days, we will cancel the order. In case your order is cancelled, we will only make a refund if work on your order has not started yet.<\/p>\n<h3>14. Delivery<\/h3>\n<p><strong>Summary:<\/strong> While we may provide delivery estimates, we can't provide guaranteed delivery dates. Once Printful receives payment for your order (including delivery fees), we fulfill the order and pass it onto the carrier. This is also the moment where you or your customer legally become the owner of the products.<\/p>\n<p>We deliver to most places in the world. You shall cover delivery costs. Delivery prices are additional to the Product\u2019s price and may vary depending on delivery location and\/or sort of Products, and additional charges may be added to the order for remote or difficult to access locations that require special attention. Flat rate delivery charges are shown on our checkout page; however, we reserve the right to advise you of any additional delivery charges that apply to your specific delivery address.<\/p>\n<p>Some Products are packaged and shipped separately. We cannot guarantee delivery dates and to the extent permitted by law accept no responsibility, apart from advising you of any known delay, for Products that are delivered after the estimated delivery date. Average time for delivery may be shown on the Site. It is only an average estimation, and some delivery can take longer, or alternatively be delivered much faster. All delivery estimates given at the time of placing and confirming order can be subject to change. In any case, we will do our best to contact you and advise you of all changes. We try our best to make Product delivery as simple as possible.<\/p>\n<p>Ownership of the Products will only pass to you\/Customer after we receive full payment of all sums due in respect of the Products, including delivery charges and taxes, and deliver the Products to the carrier. <\/p>\n<p>We make no guarantees with respect to any collaboration we undertake with you, including any collaboration with respect to Services, Products (including new Products) or any integration with a vendor platform.<\/p>\n<h3>15. Release<\/h3>\n<p><strong>Summary:<\/strong> You can\u2019t sue us for anything that we have disclaimed or obtained your release from under this Agreement.<\/p>\n<p>To the fullest extent permitted by law you release us and all other Printful Parties from any and all claims and demands, as well as any and all damages, losses, liabilities, judgments, costs, reasonable attorneys' fees, and other expenses incurred or suffered by any Printful Party, of every kind and nature, known and unknown, relating to or arising out of any right, claim, or matter (a) which is disclaimed by Printful (or for which Printful provides no guarantees) under this Agreement, or (b) for which Printful is otherwise indemnified or released by you under this Agreement.<\/p>\n<h3>16. Indemnity<\/h3>\n<p><strong>Summary:<\/strong> Printful is not responsible for any damages and liabilities you incur if you break the law, violate these terms or any rights of third parties and it results in legal action (this also includes misrepresentations made by you and any product liability claims).<\/p>\n<p>To the fullest extent permitted by law you will defend, indemnify, and hold Printful and the other Printful Parties harmless from any claim or demand made by any third party (including, but not limited to, your Customer), as well as any and all damages, losses, liabilities, judgments, costs, reasonable attorneys' fees, and other expenses of every kind and nature, known and unknown, incurred or suffered by the Printful Parties, relating to or arising out of (a) your breach of this Agreement, (b) your use (or misuse) of our Services, (c) your Content, (d) the infringement by your Content or your account of someone else\u2019s intellectual property or other rights, (d) your violation of any law or the rights of a third party, or (e) if you are a Merchant, any claims related to products or items sold by you through our Services, including claims for misrepresentations by you to your Customers and claims for physical injury or property damage by any of your products or items that are warehoused for you by Printful. We reserve the right to handle our legal defense however we see fit, even if you are indemnifying us, in which case you agree to cooperate with us so we can execute our strategy.<\/p>\n<h3>17. Governing Law<\/h3>\n<p><strong>Summary:<\/strong> If any dispute arises between us we'll apply the laws of the State of North Carolina to resolve it\u2014unless you as a consumer reside in the European Economic Area, Switzerland, or the United Kingdom in which case we'll follow the laws of the Republic of Latvia.<\/p>\n<p>This Agreement, and all disputes and claims arising out of or in connection with this Agreement or its subject matter or formation including non-contractual disputes and claims, are governed by the laws of the State of North Carolina, without regard to its conflict of laws rules. These laws will apply no matter where in the world you live or are located but if you are a User living in the European Economic Area, Switzerland, or the United Kingdom the laws of the Republic of Latvia will apply to any dispute arising out of or relating to this Agreement. Notwithstanding the aforementioned, nothing in this Agreement, including the aforementioned choice of law provision, affects your rights as an User living in the European Economic Area or Switzerland to rely on any mandatory provisions of the law of the country in which you are resident.<\/p>\n<p>For Users in the European Union and the United Kingdom: Alternatively, you can <a title=\"European Consumer Centres Network - ECC Net\" href=https://www.printful.com/"https:////ec.europa.eu//info//live-work-travel-eu//consumer-rights-and-complaints//resolve-your-consumer-complaint//european-consumer-centres-network-ecc-net_en/" target=\"_blank\" rel=\"noopener\">contact the consumer center in your country<\/a> or you can decide to access the platform for alternative extra-judicial resolution of disputes <a title=\"European Commission\" href=https://www.printful.com/"https:////ec.europa.eu//consumers//odr//main//index.cfm?event=main.home.chooseLanguage\%22 target=\"_blank\" rel=\"noopener\">provided by the European Commission<\/a>.<\/p>\n<h3>18. <strong>ARBITRATION AND JURY TRIAL WAIVER<\/strong><\/h3>\n<p><strong>Summary:<\/strong> Any legal dispute involving our services (except for situations defined below) will be resolved by arbitration according to the rules in this Section. By using our services, you waive any rights to a jury trial or class actions.<\/p>\n<p>\u201cDisputes\u201d means all disputes and claims arising out of or in connection with this Agreement or its subject matter or formation including non-contractual disputes and claims, excluding only claims under the Limited Warranty and claims brought by Users living in the European Economic Area, Switzerland, or Users in the United Kingdom against Printful in European Economic Area or in the courts of England and Wales. All Disputes shall be finally settled by final and binding arbitration, using the English language, administered by the American Arbitration Association (the \u201cAAA\u201d) under its Commercial Arbitration Rules (\u201cCommercial Rules\u201d) in effect at that time. The Rules are deemed to be incorporated by reference into this Agreement. As of the date of this Agreement you can find them <a href=https://www.printful.com/"https:////www.adr.org//sites//default//files//Commercial Rules.pdf/">here or by calling the AAA at 1\u2013800\u2013778\u20137879. The Federal Arbitration Act applies to this Agreement. The arbitration shall be administered by the AAA and shall be conducted by a sole arbitrator selected in accordance with the Commercial Rules unless otherwise mutually agreed by the parties. Unless Printful and you agree otherwise, any arbitration hearings will take place in Charlotte, North Carolina, except that, for Users, any arbitration hearings will take place in the county of your residence. Judgment on any arbitration award may be entered and enforced by any court that has jurisdiction to do so. Any arbitration will take place on an individual basis and neither the arbitrator nor AAA are empowered to conduct a class arbitration, class action or to resolve claims of more than a single claimant in anything other than a single proceeding, unless both parties consent. You and Printful acknowledge that AAA may conclude that the Consumer Arbitration Rules or the Rules for the International Centre for Dispute Resolution may be more appropriate in certain cases. You and Printful agree to abide by the decision of the AAA as to the applicable rules in cases where a party may assert that the Commercial Rules are not appropriate. <\/p>\n<p><strong>TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND PRINTFUL KNOWINGLY, VOLUNTARILY, IRREVOCABLY AND ABSOLUTELY WAIVE ALL RIGHTS TO A TRIAL BY JURY OF ANY AND ALL DISPUTES (AS DEFINED ABOVE). THIS JURY TRIAL WAIVER IS INTENTIONALLY MADE AS YOU AND PRINTFUL WOULD PREFER TO RESOLVE ALL DISPUTES (AS DEFINED ABOVE) AS PROVIDED BY THIS SECTION 18. THIS JURY TRIAL WAIVER IS A MATERIAL INDUCEMENT TO ENTERING INTO THIS AGREEMENT. FURTHERMORE, YOU AND PRINTFUL KNOWINGLY, VOLUNTARILY, IRREVOCABLY AND ABSOLUTELY WAIVE ALL RIGHTS TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION OR OTHER FORM OF JOINT DISPUTE RESOLUTION WITH OTHER PARTIES. <\/strong><\/p>\n<p>Notwithstanding the foregoing, you may instead assert your claim in any Dispute in \u201csmall claims\u201d court if you provide us with written notice of your intention to do so before any claim is submitted to arbitration and provided that (a) your claim qualifies, (b) your claim remains in such court, and (c) your claim remains on an individual, non-representative, and non-class basis.<\/p>\n<p>Also, notwithstanding the foregoing, each party shall have the right to bring an action in a court of proper jurisdiction for injunctive or other equitable or conservatory relief, pending a final decision by the arbitrator. <\/p>\n<p>You and Printful shall each bear 50% of all fees and expenses of the AAA and the arbitrator except as otherwise provided by the Commercial Rules (or, if applicable, the Consumer Arbitration Rules or the Rules for the International Centre for Dispute Resolution). The arbitrator may award such fees and expenses of the AAA and the arbitrator as well as other expenses and reasonable attorneys\u2019 fees to a prevailing party consistent with the provisions of the Commercial Rules (or, if applicable, the Consumer Arbitration Rules or the Rules for the International Centre for Dispute Resolution).<\/p>\n<h3>19. <strong>Privacy and Personal Data Processing<\/strong><\/h3>\n<p><strong>Summary:<\/strong> Printful's Privacy Policy is an important part of our Terms of Service that explains how your information is used when you use our services. Please read it very carefully.<\/p>\n<p>Printful collects your personal data to provide our Services. We are committed to protecting your personal data and privacy and our <a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/">Privacy Policy<\/a> details and explains how we are processing Site visitor and User personal information. By accepting this Agreement, you are also accepting and acknowledging our Privacy Policy.<\/p>\n<p>If you are a Merchant and provide us with your customers' personal data, our <a href=https://www.printful.com/"https:////www.printful.com//policies//data-processing-terms/">Data Processing Terms<\/a>, which are incorporated in this Agreement by reference, apply.<\/p>\n<h3>20. General<\/h3>\n<p><strong>Summary:<\/strong> Using our services doesn't make you an agent, partner or employee of Printful. We're not responsible for any violations of these terms if it's out of our control. If you have any questions about our Terms of Service, feel free to contact us at <a href=https://www.printful.com/es/policies/\"mailto:support@printful.com\">support@printful.com./n

No agency, partnership, joint venture, employee-employer, franchisor-franchisee relationship, etc. is intended or created by this Agreement.<\/p>\n<p>Printful will not be liable or responsible to you, nor be deemed to have defaulted or breached this Agreement, for any failure or delay in Printful\u2019s performance under this Agreement when such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, such as any fire; flood; earthquake; governmental action; war, invasion or hostilities; national emergency; explosion; terrorist threat or act; riot or other civil unrest; insurrection; epidemic; lockout, strike or other labor dispute (whether or not relating to our workforce); inability or delay in obtaining supplies; telecommunication breakdown; or power outage.<\/p>\n<p>You represent that you have all necessary permits to grant us with Customer\u2019s personal data to fulfill this Agreement.<br \/><br \/>To ensure full customer support and a higher quality of service, Printful can sign in to customers\/users accounts as a customer according to Printful's Privacy Policy.<\/p>\n<p>If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. In our sole discretion, we may assign this Agreement upon notice to you. Headings are for reference purposes only and do not limit the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of this Agreement.<\/p>\n<p>Printful at its own discretion reserves the right to transfer or assign this Agreement or any right or obligation under this Agreement at any time, including the right to engage third party manufacturing services to perform any Services. If you are a User in the European Economic Area or the United Kingdom and such transfer or assignment may reduce your guarantees under this Agreement, then Printful will ask for your permission beforehand.<\/p>\n<p>If you have any questions about this Agreement, please email us at support@printful.com.<\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601","createdAt":"2024-02-14 19:42:30","updatedAt":"2024-02-15 06:55:13"},{"id":69,"title":"Affiliate Program Terms of Service","subtitle":"What to keep in mind if you signed up to our Affiliate program","slug":"policies\/affiliate","langSlug":"\/es\/politicas\/afiliado","isNew":0,"isHidden":0,"isUpdated":1,"isDownloadable":1,"categoryId":4,"position":0,"contextId":"1563dd5d665348dcd7d4dd64df2fed91","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6","49c2112cf38f2160c0a678a2fb9e8ce2"],"text":"<span class='wysiwyg pf-d-block'><p><br \/><em>Last updated on February 23, 2023<\/em><br \/><br \/>The following terms and conditions (the \"Agreement\") set out the legally binding terms of your participation in the Printful affiliate program (the \"Program\"). The Program is owned and operated by Printful, Inc. (\"Printful\"). The Program is offered subject to your (the \"User\" or \"you\") acceptance without modification of any of the terms and conditions contained herein and all other operating rules, policies and procedures that may be published occasionally on the printful.com website (the \"Site\") by Printful. If you do not agree with this Agreement, do not use the Program. <br \/><br \/>You indicate your acceptance of this Agreement and all of the terms and conditions contained or referenced in this Agreement by completing the application process. <br \/><br \/><strong>1. Affiliate Agreement<br \/><br \/><\/strong>The User certifies to Printful that if the User is an individual (i.e., not a company); the User is at least 18 years of age. If the User is a legal entity, you certify that you are an officer of the company or you are otherwise authorized to act on behalf of the company. Printful at its own discretion may limit or terminate the access to or participation in the Program for certain individuals and\/or entities, such as but not limited to ecommerce platforms, online marketplaces, and other partners not eligible for joining our Program according to Printful's determination. The User also certifies that it is legally permitted to use the Program, and takes full responsibility for the selection and use of the Program. This Agreement is void where prohibited by law, and the right to access the Program is revoked in such jurisdictions. <br \/><br \/><strong>2. Registration &amp; Account<br \/><br \/><\/strong>In order to enjoy all the benefits of the Program, the User must register with Printful and become a member. Membership requires that the User registers on the Site (including by filling out all required personal information). The User may opt out of marketing and promotional emails. The User may cancel participation in the affiliate program by deleting Printful account. To complete registration, the User shall provide an email address and a password. The User may never use another's Printful account without permission from that user. The User is solely responsible for the activity that occurs on the User's account, and the User must keep its account password secure. The User must notify Printful immediately of any breach of security or unauthorized use of its account. Although Printful will not be liable for the User's losses caused by any unauthorized use of its account, the User may be liable for the losses of Printful or others due to such unauthorized use. <br \/><br \/><strong>3. Modifications<br \/><br \/><\/strong>Printful reserves the right, at its discretion, to change, modify, suspend or discontinue this Agreement, Program, fees, charges, and terms at any time, including the availability of any feature, or content. Printful may also impose limits on certain features or restrict the User's access to parts or all of the Program without notice or liability. The User shall be responsible for reviewing and becoming familiar with any such modifications. Use of the Program by the User following such notification constitutes the User's acceptance of the terms and conditions of changes as modified.<br \/><br \/><strong>4. Affiliate URL<\/strong><br \/><br \/>You will be issued a unique URL once you become an approved User of the Program which will be unique to you only, and will allow you to be paid for affiliate referrals. You can place that URL on your website, emails, blogs, social network advertising, or similar campaigns from an account or platform that is registered in your name or which you are authorized to use. Printful, at its sole discretion, may change your URL. <br \/><br \/>When an affiliate URL is opened, the cookie file is saved in the browser's cache for 30 days. Customers need to sign up or place an order during this time to be linked with your affiliate account.<br \/><br \/><strong>5. Commissions<br \/><br \/><\/strong>For each referred customer who visits the Site through your unique URL and signs up as a customer, you will only receive commission if Printful products are sold through <a href=https://www.printful.com/"https:////www.printful.com//integrations/" target=\"_blank\" rel=\"noopener\">Printful-approved ecommerce platforms and integrations<\/a>. You will not receive commission for sample orders. Additionally, taxes and shipping are excluded from the calculations, but discounts are included.<\/p>\n<p>The affiliate period of each customer lasts 12 months after your referred customer's first order. Referring a prospective customer who previously was or currently is a Printful customer does not qualify for commission. You can track affiliate commissions by logging into your Affiliate Dashboard on the Site. <\/p>\n<p>To avoid confusion, all tax-related reporting to relevant tax authorities is entirely your responsibility. We will withhold taxes from payments that are due (including international payments) if you do not provide Printful with relevant documentation (such as the W8-BEN form or other).<\/p>\n<p><strong> 6. Payment<\/strong><\/p>\n<p>You will receive commission after the order has been fully shipped, meaning that if part of the order has been shipped, commission will not be credited until the final part of the order gets shipped. Commission is calculated after any refunds if any refund is given to orders. In the event that the customer's order is cancelled, returned or refunded for any reason, we will deduct the relevant amount from your accrued earnings. If a refund is made after we have paid commission to you, we will deduct the respective amount from your account (including any future payments).<\/p>\n<p>The minimum withdrawal amount is $25 USD. If for any reason this Agreement is terminated prior to your first commission being due and the account balance does not exceed $25 USD, then no referral commission will be due. If the commission is not withdrawn from the balance within 1 (one) year, then this past due commission, in Printful\u2019s sole discretion, may be voided and removed from the commission balance. All payments will be made via PayPal in USD within 1-3 business days after your request is received via PayPal. You must have a PayPal account for this purpose.<\/p>\n<p><strong> 7. Restrictions<\/strong><\/p>\n<p>The User may use the affiliate URL for the sole purpose of promoting Printful and referring prospective customers to the Site. Except to the extent permitted by applicable law, the User shall not (i) send unauthorized (unsolicited commercial) emails or use any illegal method of advertising to promote the Printful products that include the URL, and the User shall be solely liable for any such unauthorized communications (all marketing practices must comply with all applicable laws and regulations); (ii) display the URL in any way that in Printful's discretion disparages or creates a derogatory or negative image of Printful; (iii) make any false or misleading representations relating to Printful, or engage in any other practices that could harm the reputation of Printful; or (iv) display the URL or any content in a manner that contains or promotes (a) illegal activities or (b) content that is misleading, deceptive, or violates any third-party intellectual property, privacy or other rights of any kind.<\/p>\n<p>You also acknowledge that you are not the target of trade, financial, and economic sanctions, and that you do not appear on a sanctions-related list, including lists maintained by the U.S. Department of Treasury\u2019s Office of Foreign Assets Control (\u201cOFAC\u201d), the U.S. Department of State, the U.S. Department of Commerce, the European Union, or Her Majesty\u2019s Treasury of the United Kingdom. You also agree that you will not promote Printful in and refer prospective customers to the Site from countries or territories that are the target of comprehensive embargoes or sanctions or parties on the sanctions-related lists referenced above.<\/p>\n<p><strong> 8. Advertising<\/strong><\/p>\n<p>You must not use any misleading or deceptive claims in advertising copy. You are solely responsible for following all federal, state and local laws, regulations and rules regarding advertising claims, including but not limited to the Federal Trade Commission\u2019s Disclosure Guidelines. You must adhere to all the editorial guidelines and search advertising terms and conditions set forth by each search engine (Google, Yahoo, Bing and other), including any updates to those terms in the future. Where search engine guidelines and this Agreement conflict, you must follow this Agreement.<\/p>\n<p>When creating ads, videos, or other online content that publishes your affiliate URL on websites, Printful's brand image needs to be kept in mind. You expressly agree that Printful's name, trademark, logo or any other identifying material placed by you will appear only in the form and according to technical specification supplied by Printful. The Printful logo cannot be altered or changed. <\/p>\n<p>Sites where you advertise cannot be associated with content that's vulgar, racist, sexual, or otherwise deemed offensive by Printful. You must remove all ads and videos from websites deemed offensive within 24 hours of being notified by Printful. The Printful logo cannot be altered or changed. You are prohibited from creating groups or specific web pages in social communities to publicize Printful offers, and must abide by all other restrictions required by this Agreement.<\/p>\n<p>Users can engage in search engine optimization and pay per click activities. If you are sending paid traffic (PPC, PPV, Media Buys) to Printful, it is required that you send the traffic through a landing page or web property first. We do not allow direct linking. We restrict Users from using keywords that include our brand name: Printful, The Printful, printful.com, or any variation or combination therein. You must also not knowingly serve ads that appear in a higher position than Printful managed ads. You shall not promote Printful on coupon sites.<\/p>\n<p>You must not purchase or use domain names containing any Printful trademark, including domain names that combine a Printful trademark with one or more additional words, letters, numbers, or other characters, or domain names containing any misspelling or other confusingly similar variation of any Printful trademark.<\/p>\n<p>We don't approve self-referrals - you cannot refer yourself, and you will not receive commission on your own accounts.<\/p>\n<p>Clickjacking, linkjacking, typosquatting or any sort of domain spoofing methods are prohibited.<\/p>\n<p>Pixel, cookie stuffing or any other type of cookie stuffing without source website visitor's knowledge is prohibited.<\/p>\n<p>Using traffic generated by pay to read, PPC (pay perto click), banner exchanges, click exchanges, PPV advertising, pop-up\/under, or similar methods is prohibited.<\/p>\n<p><strong> 9. Customer information<\/strong><\/p>\n<p>Each customer who visits the Site through your URL must fill out their customer information. All customer information is the sole and exclusive property of Printful and the respective customer. You do not have any right to either (i) participate in any aspect of the information process, or (ii) receive any of the customer\u2019s personal information. This policy prohibits you from receiving customer information directly from customers and subsequently forwarding the customer information to Printful. You may request personal information from customers directly related to your own activities, registrations, promotions, etc., but Printful will never reveal any personally identifying information about customers or a customer applicant.<\/p>\n<p><strong>10. Term &amp; Termination <\/strong><\/p>\n<p>This Agreement is effective at the time your application is, at the sole discretion of Printful, accepted by Printful and you are notified of such acceptance either in writing or electronically. Either party may terminate this Agreement at any time with or without cause. Upon the termination of this Agreement for any reason, all licenses granted hereunder shall immediately terminate and you will immediately cease use of, and remove all links to the Site, and all Printful trademarks and logos, other marks and all other materials provided in connection with the Program.<\/p>\n<p>Printful reserves the right to delete unconfirmed accounts or accounts that have been inactive for extended periods of time. By violating any applicable law or this Agreement, the Agreement will be terminated immediately and the User understands and agrees that any and all accrued commissions will be immediately forfeit and that the User's account will be immediately terminated.<\/p>\n<p><strong>11. Release<\/strong><\/p>\n<p>You release Printful (and its officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. You agree that Printful shall be released from any and all damages resulting from the failure to receive any benefits of an anticipated collaboration.<\/p>\n<p><strong>12. Trademarks<\/strong><\/p>\n<p>If you use any of our trademarks in reference to our services and\/or products, you must include a statement attributing that trademark to us. You must not use any of our trademarks (i) in or as the whole or part of your own trademarks; (ii) in connection with activities, products or services that are not ours; (iii) in a manner that may be confusing, misleading or deceptive; (iv) or in a manner that disparages Printful or its information, products or services (including the Site).<\/p>\n<p><strong>13. Indemnity<\/strong><\/p>\n<p>You will indemnify and hold Printful (and its officers, directors, agents, subsidiaries, joint ventures and employees) harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of this Agreement, or your violation of any law or the rights of a third party.<\/p>\n<p><strong>14. Limitation of Liability<\/strong><\/p>\n<p>Printful will not be liable for indirect, special or consequential damages (or loss of revenue, profits, or data) arising in connection with this Agreement, even if Printful has been advised of the possibility of such damages. Further, Printful's aggregate liability arising with respect to this Agreement will not exceed the total referral commissions paid or payable to you under this Agreement.<\/p>\n<p><strong>15. Law &amp; Jurisdiction<\/strong><\/p>\n<p>If a dispute arises between you and Printful, we strongly encourage you to first contact us directly to seek a resolution. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation. This Agreement will be governed by and construed and interpreted in accordance with the internal laws of the State of California. Any dispute or claim arising out of or in connection with this Agreement or its formation (including non-contractual disputes or claims) must be resolved by a court located in the State of California.<\/p>\n<p><strong>16. General<\/strong><\/p>\n<p>This Agreement shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.<\/p>\n<p>No agency, partnership, joint venture, employee-employer, franchisor-franchisee relationship, etc. is intended or created by this Agreement. You acknowledge that you have all necessary permits to grant us with personal data to fulfill this Agreement. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. In our sole discretion, we may assign this Agreement upon notice to you. Headings are for reference purposes only and do not limit the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee that we will take action against all breaches of this Agreement. The User waives any applicable rights to require an original (non-electronic) signature or delivery or retention of non-electronic records, to the extent not prohibited under applicable law.<\/p>\n<p>We make no express or implied warranties or representations with respect to the Program or this Agreement or any products or services sold by Printful. In addition, we make no representation that the operation of the Site will be uninterrupted or error-free and we will not be liable for the consequences of any interruptions or errors.<\/p>\n<p>Upon notice from Printful you must immediately remove all references to Printful, including its name, logo, trademark, service mark or any other identifying material immediately.<\/p>\n<p>You understand that the Site and policies are created and operated to abide by all such rules and regulations and you agree to defend, indemnify and hold Printful harmless from any of your violations of laws and regulation, including but not limited to, intellectual property rights, customers' privacy rights, etc.<\/p>\n<p>You certify that you: (i) are not controlled, supervised, instructed by Printful and are free from work rules and discipline; (ii) are free to set your own work schedule; (iii) pay your own business expenses, can hire assistants and provide your own office and all associated services, including computer, printing, telephone; (iv) will be reimbursed only for work done in accordance with this Agreement; (v) are allowed to have other clients.<\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/b9\/b92bb9c45da8fc86203ad4568eed7780","createdAt":"2024-07-01 13:38:22","updatedAt":"2024-07-01 14:20:16"},{"id":30,"title":"Data Processing Terms","subtitle":"How we process your customer data on your behalf in order to fulfill your orders","slug":"policies\/data-processing-terms","langSlug":"\/es\/politicas\/procesamiento-datos","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":1,"categoryId":5,"position":0,"contextId":"421cf8c7bf4d4e023ed078ce92c5ae12","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6","49c2112cf38f2160c0a678a2fb9e8ce2"],"text":"<span class='wysiwyg pf-d-block'><h2>Data Processing Terms<\/h2>\n<p><em>Last updated on December 4, 2023<\/em><\/p>\n<p><span style=\"font-weight:400;\">These Data Processing Terms (\"Terms\") form part of the Terms of Service between Printful Inc. and its a\ufb03liated companies and subsidiaries (\"Printful\") and Merchants (defined below) regarding Printful's services. These Terms are binding between Printful and Merchants and constitute a data processing agreement. If there is a conflict between these Terms and the Agreement (defined below), these Terms will govern. If you do not agree to these Terms, do not use the Service (defined below).<\/span><\/p>\n<h3><strong>1. De\ufb01nitions<\/strong><\/h3>\n<p><span style=\"font-weight:400;\">1.1. Capitalized terms not otherwise de\ufb01ned herein shall have the same meaning as set forth in the Agreement.<\/span><\/p>\n<p><span style=\"font-weight:400;\">1.2. \u201cAffiliate\u201d means, for the sole purpose of these Terms and without prejudice to any applicable use or license restrictions, limitations in service scope or other limitations provided under the Agreement, any consolidated group entity that directly or indirectly controls, is controlled by, or is under common control with the subject entity (and \u201ccontrol,\u201d for purposes of this definition, means direct or indirect ownership or control of more than 50% of the voting interests of the subject entity), or any entity otherwise expressly designated as an \u201caffiliate\u201d in the Agreement.<\/span><\/p>\n<p><span style=\"font-weight:400;\">1.3. \"Agreement\" means the Terms of Service or separate written contract between Printful and the Merchant regarding the use of Printful's Service.<\/span><\/p>\n<p><span style=\"font-weight:400;\">1.4. \"Controller to Processor Clauses\" means (i) in respect of transfers of Personal Data subject to the GDPR, the standard contractual clauses for the transfer of Personal Data to third countries set out in Commission Decision 2021\/914 of 4 June 2021, specifically including Module 2 (Controller to Processor); [and (ii) in respect of transfers subject to the United Kingdom GDPR (UK GDPR), the standard contractual clauses for the transfer of Personal Data to data processors established in third countries set out in the Commission Decision of 5 February 2010, or any equivalent clauses issued by the relevant competent authority of the UK, in each case as amended, updated or replaced from time to time (Standard Contractual Clauses).<\/span><\/p>\n<p><span style=\"font-weight:400;\">1.5. \"Data Subject\", \"Controller\", \"Processor\", \"Personal Data\", \"Personal Data Breach\", \"Supervisory Authority\" and \u201cProcessing\u201d have the meanings given in the GDPR.<\/span><\/p>\n<p><span style=\"font-weight:400;\">1.6. \u201cData Importer\u201d and \u201cData Exporter\u201d have the meaning set forth in the Standard Contractual Clauses.<\/span><\/p>\n<p><span style=\"font-weight:400;\">1.7. \"Data Protection Laws\" means all laws and regulations, including laws and regulations of the European Economic Area (EEA) and the United States and its states, applicable to the Processing of Personal Data when providing Services, including but not limited to: (a) the General Data Protection Regulation 2016\/679 (the \u201cGDPR\u201d); (b) the California Consumer Privacy Act (Cal. Civ. Code \u00a7 1798.100 et seq.), and its implementing regulations, each as amended from time to time (CCPA)<\/span> <span style=\"font-weight:400;\">(c) the Privacy and Electronic Communications Directive 2002\/58\/EC; (d) the UK Data Protection Act 2018 (\u201cDPA\u201d), the UK General Data Protection Regulation as defined by the DPA as amended by the Data Protection, Privacy and Electronic Communications (Amendments etc) (EU Exit) Regulations 2019 (together with the DPA, the \u201cUK GDPR\u201d), and the Privacy and Electronic Communications Regulations 2003; and (e) any relevant law, statute, declaration, decree, directive, legislative enactment, order, ordinance, regulation, rule or other binding instrument which implements any of the above or which otherwise relates to data protection, privacy or the use of personal data, in each case as applicable and in force from time to time, and as amended, consolidated, re-enacted or replaced from time to time.<\/span><\/p>\n<p><span style=\"font-weight:400;\">1.8. \"Merchant\" means any person, be it a legal entity or natural person, that uses Printful's Service to execute orders and\/ or deliver its products to recipients, including the Merchant's customers.<\/span><\/p>\n<p><span style=\"font-weight:400;\">1.9. \"Parties\" means Printful and the Merchant.<\/span><\/p>\n<p><span style=\"font-weight:400;\">1.10. \"Processor to Processor Clauses\" means, as relevant, the standard contractual clauses for the transfer of Personal Data to third countries set out in Commission Decision 2021\/914 of 4 June 2021, specifically including Module 3 (Processor to Processor), or any equivalent clauses issued by the relevant competent authority of the UK in respect of transfers of Personal Data from the UK, in each case as in force and as amended, updated or replaced from time to time.<\/span><\/p>\n<p><span style=\"font-weight:400;\">1.11. \u201cSelling\u201d means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, Personal Data to a third party for monetary or other valuable consideration.<\/span><\/p>\n<p><span style=\"font-weight:400;\">1.12. \u201cSharing\u201d means sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, Personal Data to a third party for targeted advertising based on Data Subjects\u2019 Personal Data. <\/span><\/p>\n<p><span style=\"font-weight:400;\">1.13. \"Services\" means print-on-demand services o\ufb00ered by Printful to Merchants including printing for personal use or outsourcing the printing and delivering of products to Merchant\u2019s customers, as well as branding, warehousing and ful\ufb01llment, design, merchandising, and other services that Printful may provide in accordance with the requirements of the Merchant.<\/span><\/p>\n<p><span style=\"font-weight:400;\">1.14. \u201cThird Countries\u201d means, in relation to Personal Data transfers subject to the GDPR, any country outside of the scope of the data protection laws of the European Economic Area, excluding countries approved as providing adequate protection for Personal Data by the European Commission from time to time; and (ii)] 1 in relation to Personal Data transfers subject to the UK GDPR, any country outside of the scope of the data protection laws of the UK, excluding countries approved as providing adequate protection for Personal Data by the relevant competent authority of the UK from time to time.<\/span><\/p>\n<h3><strong>2. Subject of the Terms<\/strong><\/h3>\n<p><span style=\"font-weight:400;\">2.1. These Terms govern the relationship between Printful and the Merchant in respect of any processing of Personal Data by Printful on behalf of the Merchant.<\/span><\/p>\n<p><span style=\"font-weight:400;\">2.2. To the extent that Printful Processes Personal Data on behalf of the Merchant, the Merchant is the Controller and Printful is the Processor and shall only process this Personal Data on behalf of the Merchant.<\/span><\/p>\n<p><span style=\"font-weight:400;\">2.3. The Merchant hereby appoints and instructs Printful to process the Personal Data as prescribed by these Terms, including with regard to the transfer of Personal Data to a Third Country or international organization.<\/span><\/p>\n<h3><strong>3. Details of Processing<\/strong><\/h3>\n<p><span style=\"font-weight:400;\">To the extent that Printful Processes Personal Data on behalf of the Merchant, the following Processing details apply:<\/span><\/p>\n<p><span style=\"font-weight:400;\">3.1. Details of the Data Exporter and the Data Importer shall be set out in the Agreement between Printful and the Merchant.<\/span><\/p>\n<p><span style=\"font-weight:400;\">3.2. Categories of Data Subjects. Merchant\u2019s customers and Merchant's potential customers or other end users of Services, whose Personal Data Merchant has authorized Printful to Process.<\/span><\/p>\n<p><span style=\"font-weight:400;\">3.3. Type of Personal Data. Personal Data relating to the Merchant's customers and any Personal Data in the Merchant\u2019s Content (where applicable) and Personal Data revealed during the use of any Services, including name, email address, phone number, shipping address, and other information about Merchant\u2019s customers, including images and data, which may appear on government-issued identity documents.<\/span><\/p>\n<p><span style=\"font-weight:400;\">3.4. Nature and purpose of Processing. Printful processes Data in accordance with these Terms in order to provide the Merchant with the Service and otherwise ensure ful\ufb01lment of the obligations set out in the Agreement between the Merchant and Printful to the extent this involves the Processing of Personal Data. Printful only has access to the Personal Data that has been provided by the Merchant and uses such Personal Data in accordance with the Merchant's instructions as set out in these Terms.<\/span><\/p>\n<p><span style=\"font-weight:400;\">3.5. Processing Limitations. Printful is prohibited from: <\/span><\/p>\n<ol>\n<li style=\"font-weight:400;\"><span style=\"font-weight:400;\">Selling or Sharing Personal Data obtained from Merchant;<\/span><\/li>\n<li style=\"font-weight:400;\"><span style=\"font-weight:400;\">Retaining, using, disclosing, or Processing Personal Data: (i) for any purpose, including any commercial purpose, other than to perform the Services provided under the Agreement and these Terms; (ii) outside of the direct business relationship between Merchant and Printful.<\/span><\/li>\n<li style=\"font-weight:400;\"><span style=\"font-weight:400;\">Combining, amending, or supplementing Personal Data with personal information received from another source unless directed to specifically by Merchant. <\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight:400;\">3.6. Duration of the processing. Data will be processed for the duration of the Agreement and Merchant's use of Services.<\/span><\/p>\n<p><span style=\"font-weight:400;\">3.7. No sensitive Personal Data will be processed (unless provided in any Content).<\/span><\/p>\n<p><span style=\"font-weight:400;\">3.8. For transfers to (sub-) processors, the subject matter, nature, and duration of the Processing will be provided on a case-by-case basis.<\/span><\/p>\n<h3><strong>4. Obligations of the Merchant<\/strong><\/h3>\n<p><span style=\"font-weight:400;\">4.1. The Merchant warrants that it has complied and continues to comply with the Data Protection Laws.<\/span><\/p>\n<p><span style=\"font-weight:400;\">4.2. The Merchant con\ufb01rms that the Personal Data transferred to Printful has been collected by the Merchant on a valid lawful basis and Merchant has obtained any necessary consents or given any necessary notices as prescribed by the Data Protection Laws, and that the Merchant is entitled to provide the Personal Data to Printful. Merchant expressly acknowledges that its use of Printful Services will not violate the rights of any Data Subject that has opted out of the sale or sharing of Personal Data, to the extent applicable under the Data Protection Laws.<\/span><\/p>\n<p><span style=\"font-weight:400;\">4.3. The Merchant con\ufb01rms that these Terms contain su\ufb03cient instructions to Printful regarding the processing of Personal Data, as well as the scope and purposes thereof.<\/span><\/p>\n<p><span style=\"font-weight:400;\">4.4. If reasonably necessary, the Merchant may provide Printful with additional instructions regarding the processing of Personal Data other than those prescribed by these Terms. Such additional instructions must be reasonable for Printful to carry out, properly documented, in compliance with the Data Protection Laws and must also be accepted by Printful.<\/span><\/p>\n<p><span style=\"font-weight:400;\">4.5. The Merchant shall be responsible for the accuracy of the Personal Data and keeping it up to date and shall inform Printful in case of any changes in the Personal Data. Merchant represents that its use of the Printful Services will not violate the rights of any Data Subject that has opted-out from the sale or other disclosure of Personal Data to the extent applicable under the Data Protection Laws.<\/span><\/p>\n<p><span style=\"font-weight:400;\">4.6. Printful shall not be liable for any claims or complaints from Data Subjects regarding any action taken by Printful as a result of acting in accordance with instructions received from the Merchant. Further, the Merchant agrees that it will indemnify and hold harmless Printful on demand from and against all claims, liabilities, costs, expenses, loss or damage (including consequential losses, loss of profit and loss of reputation and all interest, penalties and legal and other professional costs and expenses) incurred by Printful arising directly or indirectly from a breach of these Terms.<\/span><\/p>\n<p><span style=\"font-weight:400;\">4.7. The Merchant shall provide Printful with additional information or documentation requested in furtherance of its legal obligations and legitimate interest in ensuring that the Merchant\u2019s end customers are not the target of trade, financial, and economic sanctions, and do not appear on a sanctions-related list, including lists maintained by the U.S. Department of Treasury\u2019s Office of Foreign Assets Control (\u201cOFAC\u201d), the U.S. Department of State, the U.S. Department of Commerce, the EU, or Her Majesty\u2019s Treasury of the UK.<\/span><\/p>\n<h3><strong>5. Obligations of Printful<\/strong><\/h3>\n<p><span style=\"font-weight:400;\">5.1. To the extent that Printful Processes Personal Data on behalf of the Merchant, Printful shall always follow these Terms, or as otherwise instructed by the Merchant in writing in accordance with Clause [4]. If Printful is required to Process such Personal Data by applicable law, Printful shall inform the Merchant of that legal requirement before Processing, unless that law prohibits such information on important grounds of public interest.<\/span><\/p>\n<p><span style=\"font-weight:400;\">5.2. Printful shall immediately inform the Merchant if, in its opinion, a Processing instruction infringes Data Protection Laws.<\/span><\/p>\n<p><span style=\"font-weight:400;\">5.3. Printful shall implement the appropriate technical and organizational measures specified in Schedule 1 (Technical and Organisation Security Measures).<\/span><\/p>\n<p><span style=\"font-weight:400;\">5.4. Printful shall ensure that its personnel authorized to Process Personal Data under these Terms have committed themselves to con\ufb01dentiality obligations or are under an appropriate statutory obligation of confidentiality.<\/span><\/p>\n<h3><strong>6. Assistance to the Merchant<\/strong><\/h3>\n<p><span style=\"font-weight:400;\">Considering the nature of the Processing, Printful will provide all reasonable assistance to the Merchant, insofar as possible, for the ful\ufb01lment of the Merchant's obligations as the Controller in relation to:<\/span><\/p>\n<ol>\n<li style=\"font-weight:400;\"><span style=\"font-weight:400;\">Any requests from Data Subjects in respect of access to, or recti\ufb01cation, erasure, restriction, portability, blocking or deletion of their Personal Data in accordance with Data Protection Laws that Printful processes on behalf of the Merchant. In the event that a Data Subject sends such a request directly to Printful, Printful will promptly forward such request to the Merchant;<\/span><\/li>\n<li style=\"font-weight:400;\"><span style=\"font-weight:400;\">The investigation of any Personal Data Breach in relation to the Personal Data Processed on behalf of the Merchant and, if applicable, the noti\ufb01cation to the relevant Supervisory Authority and Data Subjects regarding such Personal Data Breach (where required); further, Printful shall notify the Merchant of any Personal Data Breach without undue delay after becoming aware of a Personal Data Breach; and<\/span><\/li>\n<li style=\"font-weight:400;\"><span style=\"font-weight:400;\">Where appropriate, the preparation of data protection impact assessments and, where necessary, carrying out consultations with any Supervisory Authority.<\/span><\/li>\n<\/ol>\n<h3><strong>7. Sub-processors and Data Transfer<\/strong><\/h3>\n<p><span style=\"font-weight:400;\">7.1. For Printful to be able to meet its obligations prescribed by the Agreement and to administer and provide the Service, the Merchant hereby grants Printful general written authorization to engage sub-processors. Merchant can obtain the list of current sub-processors engaged by Printful by contacting the registered account email address at the end of these Terms or through the Merchant\u2019s account with Printful. The list will include the identities of sub-processors, provided services and country of location.<\/span><\/p>\n<p><span style=\"font-weight:400;\">7.2. The Sub-processors list may be modified from time to time, including by adding or replacing sub-processors thereon without additional notice to the Merchant. Merchant waives notice of and consents to Printful\u2019s use of such new sub-processors.<\/span><\/p>\n<p><span style=\"font-weight:400;\">Merchant may object to Printful\u2019s use of a Sub-processor by notifying Printful in writing. In the event Merchant objects to a Sub-processor, as permitted in the preceding sentence, Printful will use commercially reasonable efforts to make available to Merchant a change in the services or recommend a commercially reasonable change to Customer\u2019s configuration or use of the services to avoid Processing of Personal Data by the objected-to Sub-processor without unreasonably burdening the Merchant. If Printful is unable to make available such change, the Merchant may as its sole remedy, terminate the portion of the Service which cannot be provided by Printful without the use of the objected-to Sub-processor, provided that the Parties shall always first use their mutual reasonable endeavors to resolve the issue at hand and Merchant acknowledges that any termination shall be used as a last resort only.<\/span><\/p>\n<p><span style=\"font-weight:400;\">7.3. Printful hereby con\ufb01rms that its sub-processors are contractually or otherwise in a binding form required to comply with data Processing obligations which are no less onerous on the relevant sub-processor than the obligations on Printful as prescribed by these Terms.<\/span><\/p>\n<p><span style=\"font-weight:400;\">7.4. The Merchant acknowledges and agrees Printful may appoint an Affiliate or third party subcontractor to Process the Merchant\u2019s Personal Data in a Third Country, in which case Printful shall execute the Processor to Processor Clauses, if applicable and available, with any relevant subcontractor (including Affiliates) it appoints on behalf of the Merchant.<\/span><\/p>\n<p><span style=\"font-weight:400;\">7.5. Where Printful Processes Personal Data in any Third Country and is acting as a Data Importer, Printful shall comply with the Data Importer\u2019s obligations set out in the Controller to Processor Clauses, which are hereby by reference incorporated into and form part of these Terms. The Merchant shall comply with the Data Exporter\u2019s obligations in such Controller to Processor Clauses:<\/span><\/p>\n<ol>\n<li style=\"font-weight:400;\"><span style=\"font-weight:400;\">for the purposes of Annex I of the Controller to Processor Clauses, the Parties agree that the Processing details set out in Clause 3 shall apply.<\/span><\/li>\n<li style=\"font-weight:400;\"><span style=\"font-weight:400;\">for the purposes of Annex II of such Controller to Processor Clauses, the technical and organizational security measures set out in Schedule 1 (Technical and Organization Security Measures) shall apply; and<\/span><\/li>\n<li style=\"font-weight:400;\"><span style=\"font-weight:400;\">for the purposes of: (i) Clause 9 of such Controller to Processor Clauses, Option 2 (\u201cGeneral written authorization\u201d) is deemed to be selected and the notice period specified in 7B shall apply; (ii) Clause 11(a) of such Controller to Processor Clauses, the optional wording in relation to independent dispute resolution is deemed to be omitted; (iii) Clause 13 and Annex I.C, the competent Supervisory Authority shall be the location of the Data Exporter (iv) Clause 17, Option 1 is deemed to be selected and the governing law shall be Latvia unless otherwise expressly agreed between the Parties; (v) Clause 18, the competent courts shall be Latvia unless otherwise expressly agreed between the Parties.<\/span><\/li>\n<\/ol>\n<h3><strong>8. Audit<\/strong><\/h3>\n<p><span style=\"font-weight:400;\">8.1. Upon the Merchant's written request, Printful shall provide su\ufb03cient information to demonstrate compliance with the obligations laid down in these Terms and Data Protection Laws. This information shall be provided to the extent that such information is within Printful's control and Printful is not precluded from disclosing it by applicable law, a duty of con\ufb01dentiality, or any other obligation owed to a third party.<\/span><\/p>\n<p><span style=\"font-weight:400;\">8.2. If the information provided upon the Merchant's request in the Merchant's reasonable judgment is not su\ufb03cient to con\ufb01rm Printful's compliance with these Terms, then Printful agrees to undergo data Processing audits.<\/span><\/p>\n<p><span style=\"font-weight:400;\">8.3. Such audits are allowed to be carried out by an independent third party with good market reputation, provided that it has su\ufb03cient experience and competence to carry out data Processing audits, and election of such auditor must be mutually agreed by both the Merchant and Printful.<\/span><\/p>\n<p><span style=\"font-weight:400;\">8.4. The timing and other practicalities related to any such audit or inspection are determined by Printful, and any such audits are provided only at the expense of the Merchant. Printful reserves the right to charge the Merchant for any additional work or other costs incurred in connection with such audits. The Merchant may request an audit no more than once every 2 years.<\/span><\/p>\n<p><span style=\"font-weight:400;\">8.5. The Merchant and independent third party will have to sign a con\ufb01dentiality agreement, which includes an obligation not to disclose business information in its audit report, and the \ufb01nal report will also have to be provided to Printful.<\/span><\/p>\n<h3><strong>9. Return and deletion of Data<\/strong><\/h3>\n<p><span style=\"font-weight:400;\">Subject to applicable legal retention obligations, upon termination of the Agreement and Merchant's use of the Services, Printful will return or delete any Personal Data without keeping a copy, in accordance with the procedures and timeframes applied by Printful from time to time, and if requested, confirm such deletion to Merchant in writing. Notwithstanding the foregoing, Printful is permitted to aggregate, de-identify, or anonymize personal information so that it no longer meets the definition of Personal Data under applicable Data Protection Laws, and may use such aggregated, de-identified, or anonymized data for its own research and development purposes. Printful will not attempt to or actually re-identify any previously aggregated, de-identified, or anonymized data without the specific written instructions of the Merchant. <\/span><\/p>\n<h3><strong>10. Governing Law<\/strong><\/h3>\n<p><span style=\"font-weight:400;\">These Terms shall be governed by and construed in accordance with the governing law and jurisdiction provisions in the Agreement unless required otherwise by applicable Data Protection Law.<\/span><\/p>\n<h3><strong>11. Modi\ufb01cations<\/strong><\/h3>\n<p><span style=\"font-weight:400;\">Printful reserves the right, at its discretion, to modify these Terms. In case of material changes, Printful will notify the Merchant in writing.<\/span><\/p>\n<p><strong>Schedule 1<\/strong><strong><br \/><\/strong><strong>Technical and Organizational Security Measures<\/strong><\/p>\n<p><span style=\"font-weight:400;\">Printful shall take, among others, the following technical and organizational measures to ensure the physical security of Personal Data and control system entry, access, transfer, input, availability and separation of Personal Data:<\/span><\/p>\n<ol>\n<li><span style=\"font-weight:400;\">Measures of pseudonymisation and encryption of Personal Data<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight:400;\">1.1<\/span> <span style=\"font-weight:400;\">All Personal data must be encrypted during transit and at rest. <\/span><\/p>\n<p><span style=\"font-weight:400;\">1.2<\/span> <span style=\"font-weight:400;\">At rest Personal data must be encrypted using industry-leading versions of AES, RSA, or equivalent encryption algorithms.<\/span><\/p>\n<p><span style=\"font-weight:400;\">1.3<\/span> <span style=\"font-weight:400;\">Personal data at transit must be encrypted using industry-leading versions of TLS 1.2+, FTPS, SFTP, and other leading data encryption algorithms for transmitting Personal data.<\/span><\/p>\n<p><span style=\"font-weight:400;\">1.4<\/span> <span style=\"font-weight:400;\">To the extent possible, all Personal data should be pseudonymised no more than 180 days after the moment Personal data has been received.<\/span><\/p>\n<p><span style=\"font-weight:400;\">1.5<\/span> <span style=\"font-weight:400;\">All Personal data must be deleted or returned after this agreement has been terminated, after submitting a written request. This provision shall not apply to Personal Data that the Printful is required to retain to comply with applicable legal requirements. Printful will in such a case block the Personal Data for further use, ensure the secured storing of such Personal Data including appropriate access controls, and not use such Personal Data for any other purpose than such compliance purposes.<\/span><\/p>\n<ol>\n<li><span style=\"font-weight:400;\">Measures for ensuring the ability to restore the availability and access to Personal data in a timely manner in the event of a physical or technical incident<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight:400;\">2.1<\/span> <span style=\"font-weight:400;\">Systems processing Personal data must have a working disaster recovery plan and incident response plan in case of any incidents.<\/span><\/p>\n<ol>\n<li><span style=\"font-weight:400;\">Processes for regularly testing, assessing, and evaluating the effectiveness of technical and organizational measures in order to ensure the security of the processing<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight:400;\">3.1<\/span> <span style=\"font-weight:400;\">Systems storing or modifying Personal data must be regularly (no less than annually) tested for vulnerabilities and other system weaknesses that can adversely affect confidentiality, integrity and\/or availability of the Personal data ideally by a third party, but can also be performed by an in-house certified ethical hacker according to OWASP, OSINT or other testing\/ auditing frameworks. <\/span><\/p>\n<p><span style=\"font-weight:400;\">3.2<\/span> <span style=\"font-weight:400;\">All identified vulnerabilities must be recorded and remediation steps planned according to the vulnerability severity and possible impact.<\/span><\/p>\n<p><span style=\"font-weight:400;\">3.3<\/span> <span style=\"font-weight:400;\">After submitting a written request, the Personal Data Importer must provide the Personal Data Exporter with the most recent security testing report. <\/span><\/p>\n<ol>\n<li><span style=\"font-weight:400;\">Measures for user identification and authorization<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight:400;\">4.1<\/span> <span style=\"font-weight:400;\">Access to Personal data must be strictly controlled and rights must be granted based on a \u201cNeed to know'' principle, with each user activity that can impact confidentiality, integrity and\/or availability strictly monitored. Each such user must use secure authentication practices in order to restrict access. Authentication must include the username, and password that meets the newest NIST 800-63B password guidelines and also contains a secure token or MFA element.<\/span><\/p>\n<p><span style=\"font-weight:400;\">4.2<\/span> <span style=\"font-weight:400;\">If Personal data is being accessed remotely (through the internet) then VPN (IPSec tunnel) must be used at all times.<\/span><\/p>\n<ol>\n<li><span style=\"font-weight:400;\">Measures for ensuring the physical security of locations at which Personal data are processed<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight:400;\">5.1<\/span> <span style=\"font-weight:400;\">All Personal data must be stored in a cloud service provider that has a valid ISO27001 certificate or in the case of a private data center, rooms must be physically protected by all of the best practices for physical security e.g. Separate server room, 24\/7\/365 physical guards at the location and video surveillance, each access to the server room must be strictly logged in order to ensure that Personal data cannot be physically tampered with. <\/span><\/p>\n<ol>\n<li><span style=\"font-weight:400;\">Measures for ensuring events logging<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight:400;\">6.1<\/span> <span style=\"font-weight:400;\">All Personal data-related activities that can impact confidentiality, integrity, and\/or availability must be strictly logged. Event logs must be periodically analyzed to monitor any confidentiality, integrity, and\/or availability-impacting activity. Event logs themselves must be protected from unauthorized changes. <\/span><\/p>\n<ol>\n<li><span style=\"font-weight:400;\">Measures for ensuring system configuration, including the default configuration<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight:400;\">7.1<\/span> <span style=\"font-weight:400;\">All infrastructure processing Personal data in any way must have a system configuration that has been hardened from a security perspective (all nonessential services disabled\/uninstalled). These configurations must be managed in a way that will restrict any unauthorized changes to configurations without a proper approval process and strict logging of every configuration change.<\/span><\/p>\n<ol>\n<li><span style=\"font-weight:400;\">Measures for internal IT and IT security governance and management<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight:400;\">8.1<\/span> <span style=\"font-weight:400;\">Personal Data Importers must have the following documents in place (or other policies that contain controls from these documents): IT security policy, Acceptable use policy, Data classification policy, Disaster recovery plan, Incident response plan, User access policy, Remote access policy, IT risk assessment, and Third-party security policy. <\/span><\/p>\n<p><span style=\"font-weight:400;\">8.2<\/span> <span style=\"font-weight:400;\">All IT policies, procedures, and plans that impact the processing of any Personal data must be reviewed at least annually or just after an IT incident.<\/span><\/p>\n<ol>\n<li><span style=\"font-weight:400;\">Measures for ensuring data minimization<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight:400;\">9.1<\/span> <span style=\"font-weight:400;\">Personal data processing must fall under these principles:<\/span><\/p>\n<p><span style=\"font-weight:400;\">(a)<\/span> <span style=\"font-weight:400;\">adequate \u2013 sufficient to properly fulfill the stated purpose;<\/span><\/p>\n<p><span style=\"font-weight:400;\">(b)<\/span> <span style=\"font-weight:400;\">relevant \u2013 has a rational link to that purpose; <\/span><\/p>\n<p><span style=\"font-weight:400;\">(c)<\/span> <span style=\"font-weight:400;\">and limited to what is necessary \u2013 more than what is needed for the purpose is held.<\/span><\/p>\n<ol>\n<li><span style=\"font-weight:400;\">Measures for ensuring accountability<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight:400;\">10.1<\/span> <span style=\"font-weight:400;\">Data protection policies must be adopted and implemented describing Personal data processing activities.<\/span><\/p>\n<p><span style=\"font-weight:400;\">10.2<\/span> <span style=\"font-weight:400;\">Data Importers must have a dedicated data protection officer appointed to oversee Personal data processing, carry out data protection impact assessments for Personal data, and report Personal data breaches to appropriate institutions and Data Exporters.<\/span><\/p>\n<p><span style=\"font-weight:400;\">10.3<\/span> <span style=\"font-weight:400;\">Data Importers must adopt and maintain written contracts with organizations that process Personal data on the Data Importer's behalf.<\/span><\/p>\n<ol>\n<li><span style=\"font-weight:400;\">Measures for allowing data portability and ensuring erasure<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight:400;\">11.1<\/span> <span style=\"font-weight:400;\">All Personal data must be stored in such a way that all Personal data must be aggregated into a structured and machine-readable format. If a request for data portability is approved, then Personal data could be sent outside of the data processor network to the next data processor. In this case, Personal data must be encrypted using industry-leading versions of AES, RSA, or equivalent encryption algorithms for encryption and transmission must be done using an IPSEC tunnel (VPN). <\/span><\/p>\n<ol>\n<li><span style=\"font-weight:400;\">Measures for sub-processors (where applicable)<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight:400;\">12.1<\/span> <span style=\"font-weight:400;\">All involved sub-processors must comply with all the same measures as described for Data Importers.<\/span><\/p>\n<p><span style=\"font-weight:400;\">Part 3: List of Sub-Processors<\/span><\/p>\n<p> <\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601","createdAt":"2021-09-10 09:29:00","updatedAt":"2021-09-10 13:19:11"},{"id":32,"title":"California Supply Chains Act","subtitle":"Information about our efforts to eradicate slavery and human trafficking from our supply chains","slug":"policies\/supply-chains-act","langSlug":"\/es\/politicas\/supply-chains-act","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":1,"categoryId":6,"position":0,"contextId":"75103d87497b8c12ba4348c6d4401d17","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6","49c2112cf38f2160c0a678a2fb9e8ce2"],"text":"<span class='wysiwyg pf-d-block'><h2>California Supply Chains Act<\/h2>\n <br \/>\n <p>According to the California Transparency in Supply Chains Act of 2010, manufacturers are required to provide consumers with information regarding our efforts to eradicate slavery and human trafficking from our supply chains.<\/p>\n <p>We, Printful, Inc. (\u201cPrintful,\u201d \u201cwe,\u201d or \u201cus\u201d), are a part of the industry that can educate consumers on how to purchase goods produced by companies that responsibly manage their supply chains. Therefore, recognizing the importance of transparency in supply chains, we hereby make the following disclosures:<\/p>\n <p>Printful is committed to ensuring ethical and fair-labor practices within our own operations and we seek and expect from our suppliers to do the same. When we partner with suppliers, we ask them to sign an Anti-slavery or Forced labour certificate acknowledging that the supplier will comply with all applicable laws that prohibit slavery and human trafficking.<\/p>\n <p>We at Printful have also drafted our own Supplier Code of Conduct that intends to set forth our standards and expectations with respect to key areas of corporate responsibility, including a requirement for our suppliers not to support forced labor and not to collaborate with organizations that use illegal employment practices.<\/p>\n <p>Although Printful does not currently provide specialized training on slavery and human trafficking to its staff working with supply chains, we require that all employees engaged in the sourcing process comply with our policies, including our Code of Conduct, which prohibits slavery and human trafficking within our supply chain.<\/p>\n <p>Currently, Printful does not conduct independent audits or unannounced inspections to our direct suppliers. Nonetheless, we plan to establish such protocols to be implemented in the future.<\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601","createdAt":"2021-09-10 09:29:41","updatedAt":"2021-09-10 13:19:26"},{"id":50,"title":"Cookie Policy","subtitle":"An overview of types of cookies Printful uses and their purpose","slug":"policies\/cookies","langSlug":"\/es\/politicas\/cookies","isNew":0,"isHidden":0,"isUpdated":1,"isDownloadable":1,"categoryId":5,"position":1,"contextId":"c3ce62db84430704e70c9ca1c3a840cb","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6","49c2112cf38f2160c0a678a2fb9e8ce2"],"text":"<span class='wysiwyg pf-d-block'><h2>Cookie Policy<\/h2>\n<p>Printful\u2019s website uses cookies. If you have agreed, in addition to mandatory and performance cookies that ensure the functioning and aggregated statistics of the website, other cookies for analytical and marketing purposes may be placed on your computer or other device from which you access our webpage. This Cookie Policy describes what types of cookies we use on our website and for what purposes.<\/p>\n<h3>1. What are cookies?<\/h3>\n<p>Cookies are small text files created by the website, downloaded to and stored on any internet enabled device\u2014such as your computer, smartphone or tablet\u2014when you visit our homepage. The browser you're on uses the cookies to forward information back to the website at each subsequent visit for the website to recognize the user and to remember the user\u2019s choices (for example, login information, language preferences and other settings). This can make your next visit easier and the site more useful to you.<\/p>\n<h3>2. What types of cookies do we use and for what purposes do we use them?<\/h3>\n<p>We use different types of cookies to run our website. The cookies indicated below may be stored in your browser.<\/p>\n<ul>\n<li><strong>Mandatory and performance cookies.<\/strong> These cookies are necessary for the website to function and will be placed on your device once you access the website. Most of these cookies are set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. These cookies provide a convenient and complete use of our website, and they help users efficiently use the website and make it personalized. These cookies identify the user\u2019s device insofar, so we would be able to see how many times our website is visited, but do not collect any additional personally identifiable information. You can set your browser to block or alert you about these cookies, but some parts of the site will then not work. These cookies do not store any personally identifiable information and are stored on the user\u2019s device until the end of session or permanently.<\/li>\n<li><strong>Analytical cookies.<\/strong> These cookies collect information about how users interact with our website, for example, to determine which sections are most frequently visited and which services are most often used. The collected information is used for analytical purposes to understand the interests of our users and how to make the webpage more user friendly. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance. For analytical purposes, we may use third-party cookies. These cookies are stored on the user\u2019s device for as long as set by the third-party cookie provider (ranging from 1 day to permanently).<\/li>\n<li><strong>Marketing and targeting cookies. <\/strong>These cookies collect information about how users interact with our website, for example, to determine which sections are most frequently visited and which services are most often used. Before you agree to the use of all cookies, Printful will only collect anonymous data regarding the access of Printful's website. The collected information is used for analytical purposes to understand the interests of our users and how to make the webpage more user friendly. For analytical purposes, we may use third-party cookies. These cookies are stored permanently on the user\u2019s device.<\/li>\n<li><strong>Third-party cookies.<\/strong> Our website uses third party services, for example, for analytics services so we would know what is popular in our website and what is not, thus making the website more usable. You can learn more about these cookies and their privacy policy by visiting the websites of respective third parties. All information processed from third party cookies are processed by the respective service providers. At any point in time you have the right to opt-out from data processing by third party cookies. For more information, please see the next section of this Cookie Policy.<br \/><br \/>For example, we may use Google Analytics cookies to help measure how users interact with our website content. These cookies collect information about your interaction with the website, such as unique visits, returning visits, length of the session, actions carried in the webpage, and others.<br \/><br \/>We may also use Facebook pixels to process information about user\u2019s actions on our website such as visited webpage, user\u2019s Facebook ID, browser data, and others. The information processed from Facebook pixels are used to display you interest-based ads when you are using Facebook as well as to measure cross-device conversions and learn about users\u2019 interactions with our webpage.<\/li>\n<\/ul>\n<h3>3. How to control cookies?<\/h3>\n<p>When visiting our website, you are presented with an informative statement that the website uses cookies and asked for your consent to enable cookies that are not mandatory and performance cookies. You can also delete all cookies stored in your browser and set up your browser to block cookies being saved. By clicking on \u201chelp\u201d button in your browser, you can find instructions on how to prevent the browser from storing cookies, as well as what cookies are stored already and delete them, if you want to. Changes to the settings must be made for each browser that you use.<br \/><br \/>If you want to revoke your consent to save cookies on your device, you can delete all cookies stored in your browser and set up your browser to block cookies being saved. By clicking on the \u201chelp\u201d button in your browser, you can find instructions on how to prevent the browser from storing cookies, as well as what cookies are stored already and delete them if you want to. You must change the settings for each browser that you use. However, please note that without saving certain cookies, it is possible that you will not be able to fully use all the features and services of Printful\u2019s website. You can separately opt-out from having your website activity available to Google Analytics by installing the Google Analytics opt-out browser add-on, which prevents sharing information about your website visit with Google Analytics. Link to the add-on and for more information: <a href=https://www.printful.com/"https:////support.google.com//analytics//answer//181881/" target=\"_blank\" rel=\"noopener\">https:\/\/support.google.com\/analytics\/answer\/181881.<\/a><\/p>\n<p>Furthermore, if you want to opt out from interest-based, behavioural advertising, you can opt out by using one of the following tools based on the region you are in. Please note that this is a third party tool which will save its own cookies on your devices and Printful does not control and is not responsible for their Privacy Policy. For more information and opt-out options, please visit:<\/p>\n<ul>\n<li>US \u2013 <a title=\"Digital Advertising Alliance\" href=https://www.printful.com/"https:////youradchoices.com///" target=\"_blank\" rel=\"noopener\">Digital Advertising Alliance<\/a><\/li>\n<li>Canada \u2013 <a title=\"Digital Advertising Alliance\" href=https://www.printful.com/"https:////youradchoices.ca///" target=\"_blank\" rel=\"noopener\">Digital Advertising Alliance<\/a><\/li>\n<li>EU \u2013 <a title=\"European Interactive Digital Advertising Alliance\" href=https://www.printful.com/"https:////www.youronlinechoices.com///" target=\"_blank\" rel=\"noopener\">European Interactive Digital Advertising Alliance<\/a><\/li>\n<\/ul>\n<p><br \/><strong>4. Other Technologies<\/strong><\/p>\n<p>Web beacons: These are tiny graphics (sometimes called \u201cclear GIFs\u201d or \u201cweb pixels\u201d) with a unique identifier that are used to understand browsing activity. In contrast to cookies, which are stored on a user's computer hard drive, web beacons are rendered invisibly on web pages when you open a page.<\/p>\n<p>Web beacons or \"clear GIFs\" are small, approx. 1*1 pixel GIF files that can be hidden in other graphics, e-mails, or similar. Web beacons perform similar functions as cookies, but are not noticeable to you as a user.<\/p>\n<p>Web beacons send your IP address, the Internet address of the visited website URL), the time at which the web beacon was viewed, the user's browser type, and previously set cookie information to a web server.<\/p>\n<p>By using so-called web beacons on our pages, we can identify your computer and evaluate user behavior (e.g. reactions to promotions).<\/p>\n<p>This information is anonymous and not linked to any personal information on the user's computer or to any database. We may also use this technology in our newsletter.<\/p>\n<p>To prevent web beacons on our pages, you can use tools such as webwasher, bugnosys or AdBlock.<\/p>\n<p>To prevent web beacons in our newsletter, please set your mail program to not display HTML in messages. Web beacons are also prevented if you read your emails offline.<\/p>\n<p>Without your explicit consent, we will not use web beacons to unnoticeably:<\/p>\n<ul>\n<li>collect personal data about you<\/li>\n<li>transmit such data to third party vendors and marketing platforms.<\/li>\n<\/ul>\n<h3>5. Cookie Policy changes<\/h3>\n<p>We reserve the right to make changes to this Cookie Policy. Amendments and \/ or additions to this Cookie Policy will come into force when published on our website.<br \/><br \/>By continuing to use our website and \/ or our services after changes have been made to this Cookie Policy, you are indicating your consent to the new wording of the Cookie Policy. It is your responsibility to regularly check the content of this policy to learn about any changes.<\/p>\n<h3>6. Contact information<\/h3>\n<p>If you have any questions about your personal data or this Cookie Policy, or if you would like to file a complaint about how we process your personal data, please contact us by email at privacy@printful.com, or by using the contact details below:<\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601","createdAt":"2024-01-02 14:29:19","updatedAt":"2024-01-02 15:12:16"},{"id":59,"title":"Privacy Policy","subtitle":"How Printful gathers and manages your data","slug":"policies\/privacy","langSlug":"\/es\/politicas\/privacidad","isNew":1,"isHidden":0,"isUpdated":0,"isDownloadable":1,"categoryId":1,"position":1,"contextId":"49c2112cf38f2160c0a678a2fb9e8ce2","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6"],"text":"<span class='wysiwyg pf-d-block'><p><em>Last updated on August 16, 2023<\/em><\/p>\n<p>Printful, Inc. (\u201cwe\u201d, \u201cour\u201d, \u201cus\u201d, or \u201cPrintful\u201d) respects the privacy of its users and is fully committed to protect their personal data and use it in accordance with data privacy laws. This Privacy Policy describes how we collect, use, and process any personal data that we collect from you\u2014or you provide to us\u2014in connection with your use of our website (www.printful.com) or our mobile apps and our print-on-demand services (collectively, \u201cServices\u201d). By accessing or using our Services, you signify your understanding of the terms set out in this Privacy Policy.<\/p>\n<p>We do not knowingly collect, maintain, disclose, or sell personal information about users under the age of sixteen (16). If you are under the age of 16, please do not use our Services. If you are under the age of 16 and have used our Services, please contact us at the email address below so that we may delete your personal information.<\/p>\n<p>If you use our Services only for your personal use, you are to be considered as the \u201cUser\u201d and for the purpose of the General Data Protection Regulation (\u201cGDPR\u201d) and the UK General Data Protection Regulation (as defined by the UK Data Protection Act 2018 as amended by the Data Protection, Privacy and Electronic Communications (Amendments, etc) (EU Exit) Regulations 2019), we are the data controller.<br \/>If you use our Services to execute orders and deliver products to third parties, you are to be considered as the \u201cMerchant\u201d and with regard to your contact details and the other data listed in Section 1 below, we are the data controller. Where we act on a Merchant\u2019s behalf to fulfill an order with regard to the Merchant\u2019s customer, we are a data processor: please see our <a href=https://www.printful.com/"https:////www.printful.com//policies//data-processing-terms/" target=\"_blank\" rel=\"noopener\">Data Processing Terms<\/a>.<br \/><br \/>Note that while our Services may contain links to other websites or services, we are not responsible for each respective website\u2019s or service\u2019s privacy practices and encourage you to be aware of this when you leave our Services and carefully read the privacy statements of each and every website and service you visit. This Privacy Policy does not apply to third-party websites and services. If you wish to contact Printful regarding your personal data or this Privacy Policy, please contact us at <a href=https://www.printful.com/es/policies/\"mailto:privacy@printful.com\">privacy@printful.com./n

1. Information we collect<\/h3>\n<p><strong>1.1. Information collected about Users and Merchants and how we use it<\/strong><\/p>\n<p>Where you are a User and it is necessary to fulfill our contract with you for the purposes of providing, maintaining, or improving our products and Services (including, to the extent permitted by applicable law, any matters in our legitimate interests with respect to the Services), we will con\ufb01rm your identity, contact you, provide customer support (including via chat, in the comment section of our blog, or other platforms, where you may reach us), operate your account with us and invoice you. For the aforementioned purposes, we collect information that may contain the following personal data:<\/p>\n<ul>\n<li>Name;<\/li>\n<li>Company name;<\/li>\n<li>Shipping information;<\/li>\n<li>Email address and phone number;<\/li>\n<li>Payment and billing information (payment method details, first and last digits of your payment card);<\/li>\n<li style=\"font-weight:400;\"><span style=\"font-weight:400;\">Information, including images and data, which may appear on government-issued identity documents;<\/span><\/li>\n<li>Order handling information<\/li>\n<\/ul>\n<p><span style=\"font-weight:400;\">We may request some of the personal data indicated above in furtherance of our legal obligations and legitimate interest in ensuring that users and end customers are not the target of trade, financial, and economic sanctions, and do not appear on a sanctions-related list, including lists maintained by the U.S. Department of Treasury\u2019s Office of Foreign Assets Control (\u201cOFAC\u201d), the U.S. Department of State, the U.S. Department of Commerce, the European Union, or Her Majesty\u2019s Treasury of the United Kingdom.<\/span><\/p>\n<p>If you have given your consent when registering your account, when subscribing to our newsletter or blog, or shared your email address or other personal data with us to receive any other information (for example, our list of sub-processors), we will process your email address to send you the informative and\/or promotional materials, to which you have subscribed to, for example, newsletters, advertisements of our Services and other information about our Services that you have requested. At any point in time you can unsubscribe from receiving the above-mentioned information in our email footers and through your noti\ufb01cation settings on Printful. For Merchants, we will not use the contact details of your customers to directly market or advertise our Services to them.<\/p>\n<p>We obtain location information you provide in your profile or your IP address. We use and store information about your location to provide features and to improve and customise the Services, for example, for Printful\u2019s internal analytics and performance monitoring; localisation, regional requirements, and policies for the Services; for local content, search results, and recommendations; for delivery and mapping services; and (using non-precise location information) marketing.<\/p>\n<p>When you call our customer support phone line, we may monitor or record the call to ensure the quality of our customer support. If you have a Printful account, we will retain the recording for as long as you have an account. If you do not have an account, we will delete the recording within 12 months or retain it, if it will be needed to resolve disputes between you and us.<\/p>\n<p>When you interact with our customer support through email or chat features which may be offered via third-party software, we may monitor or record the conversation to ensure the quality of our customer support. If you have a store account, we will retain the recording for as long as you have an account. If you do not have an account, we will delete the recording within 12 months or retain it if it is needed to protect our legal interests or resolve disputes between you and us.<\/p>\n<p>By using cookies and similar technology on our website, we may collect data such as information on your device, your preferences and information filled while visiting our website, your interaction with the website, and other information used for analytical, marketing, and targeting activities (including unique visits, returning visits, length of the session, actions carried out in the webpage). Learn more about how we use cookies on our website and how to opt out of interest-based advertising by clicking <a href=https://www.printful.com/"https:////www.printful.com//policies//cookies/" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<p>As it is in our legitimate interests to ensure our network security, give you access to and to improve our Services, we also collect the following technical usage data:<\/p>\n<ul>\n<li>How and when you access your account;<\/li>\n<li>Information about the device and browser you use;<\/li>\n<li>IP address and device data.<\/li>\n<\/ul>\n<p><strong>1.2. Information collected about our Merchant\u2019s Customers<\/strong><\/p>\n<p>Where we act on a Merchant\u2019s behalf to fulfill an order with regard to the Merchant\u2019s customer (i.e. an end user of our Services), we are a data processor and we collect information relating to the Merchant\u2019s customer, such as personal data relating to the end user of our Services, any personal data in the printing content (where applicable), personal data revealed during the use of any Printful services, including name, email address, phone number, shipping address, and other information about the Merchant's customers.<\/p>\n<p>If you are a customer of the Merchant (an end user of our Services), the Merchant is the data controller with regard to your personal data and should provide you the information on how your personal data is collected and processed when using our Services. Please read the Merchant\u2019s privacy policy for further information. The Merchant is your contact for any questions you have about how it handles your personal data.<\/p>\n<p><strong>1.3. Privacy Policy Addendum Regarding Data Collection for California and Virginia residents<\/strong><\/p>\n<p><span style=\"font-weight:400;\">The chart below describes the categories of Personal Information and Personal Data (as those respective terms are used in Section 7 and Section 8 of the Privacy Policy), as applicable, that we may collect, the purposes for such collection, and the types of entities with whom we may have shared such information. <\/span><strong>We do not sell personal data to third parties. <\/strong><\/p>\n<table>\n<tbody>\n<tr>\n<td>\n<p><strong>Categories of Personal Information<\/strong><\/p>\n<\/td>\n<td>\n<p><strong>Sources of Information<\/strong><\/p>\n<\/td>\n<td>\n<p><strong>Use of Information<\/strong><\/p>\n<\/td>\n<td>\n<p><strong>Sharing of Information<\/strong><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p><span style=\"font-weight:400;\">Identifiers, including your name, postal address, email address, and telephone number. <\/span><\/p>\n<p><span style=\"font-weight:400;\">These data types also include \u201cpersonal information,\u201d as the term is defined by the CCPA (California), and \u201cpersonal data\u201d as defined u<\/span><span style=\"font-weight:400;\">nder the VCDPA (Virginia).<\/span><span style=\"font-weight:400;\"> <\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">We collect this information directly from you.<\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">We use this information to: provide, maintain, and improve our products and Services; provide customer support (including via chat, in the comment section of our blog, or other platforms, where you may reach us), operate your account with us, and invoice you. <\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">We share this information with Service Providers and certain other individuals and entities as described in the section above entitled \u201cSharing Personal Data with Third Parties.\u201d <\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p><span style=\"font-weight:400;\">Commercial information.<\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">We collect this information directly from you.<\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">We use this information to process your transactions and deliver our products to you.<\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">We share this information with Service Providers and certain other individuals and entities as described in the section above entitled \u201cSharing Personal Data with Third Parties.\u201d<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p><span style=\"font-weight:400;\">Internet or other electronic network activity information, such as IP addresses and cookies. <\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">We collect this information automatically from your computer or device.<\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">We use this information to provide, maintain, and improve our Services and to personalize your online experience.<\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">We share this information with Service Providers and certain other individuals and entities as described in the section above entitled \u201cSharing Personal Data with Third Parties.\u201d <\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p><span style=\"font-weight:400;\">Audio Information <\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">We collect this information directly from you.<\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">We use this information to ensure the quality of our customer support.<\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">Not applicable.<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p><span style=\"font-weight:400;\">Professional and employment related information. <\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">We collect this information directly from you.<\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">We collect such information if you apply for a job via our careers page and use it in connection with processing your application.<\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">Not applicable.<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p><span style=\"font-weight:400;\">Educational information, such as the information included in your resume. <\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">We collect this information directly from you.<\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">We collect such information if you apply for a job via our careers page and use it in connection with processing your application.<\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight:400;\">Not applicable.<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3>2. Sharing personal data with third parties<\/h3>\n<p>In order for Printful to provide you with our Services, we work with third parties who perform services on<br \/>our behalf and with whom we share personal data to support our Services (\u201cService Providers\u201d).<\/p>\n<p>Information you have provided to us during the use of our Services, including technical usage data, is shared for business purposes in our legitimate interests with third parties who provide hosting and server co-location services as well as data and cyber security services.<br \/><br \/>Information you have provided to us during the use of our Services may be shared with third-party manufacturing services whom we engage to provide our Services to you.<\/p>\n<p>Your email address and other contact details you have provided to us and your messages to our customer service is shared for business purposes in our legitimate interests with communication, email distribution, and content delivery services as well as customer support system providers.<\/p>\n<p>Information regarding your purchases and payments is shared with billing and payment processing services, fraud detection and prevention services, accounting and \ufb01nancial advisors, advisors, so that we can provide our Services<br \/>to you.<\/p>\n<p>Information regarding your use of our website and other information received from cookies and similar technology is shared with web analytics, session recording, and online marketing services.<\/p>\n<p>If we provide marketing to you, information on your account, purchases and preferences can be shared with marketing services.<\/p>\n<p>Insofar as reasonably necessary to defend our legal rights, we may share your personal data with our legal advisors.<\/p>\n<p>We will only share personal data to Service Providers that have undertaken to comply with obligations set out in applicable data protection laws.<\/p>\n<p>We may share your personal data with our affiliates (companies within our corporate family), in our<br \/>legitimate interests for business purposes.<\/p>\n<p>In certain circumstances, we are required to share information with third parties to comply with legal requirements or requests, as well as to protect our, or a third party\u2019s, lawful interests. We will also disclose your information to third parties in and outside your country only to the extent allowed by applicable law, including:<\/p>\n<ul>\n<li>to a prospective purchaser or purchaser that acquires all or substantially all of us or our business;<\/li>\n<li>to a third party in the event that we sell or buy any business or undergo a merger, in which case we may disclose your information to the prospective buyer of such business; and<\/li>\n<li>to a third party if we sell, buy, merge or partner with other companies or businesses, undergo a reorganisation, bankruptcy, or liquidation; or otherwise undertake a business transaction or sell some or all of our assets. In such transactions, your information may be among the transferred assets.<\/li>\n<\/ul>\n<h3>3. Retention periods<\/h3>\n<p>We may retain your personal data for as long as you have a Printful account or any of the abovementioned legal bases for personal data processing still exists. For example, if you unsubscribe from our marketing, newsletter, or blog emails, we will stop the processing of the personal data for such purposes. If you have used our Services without creating a Printful account, we will keep your personal data as long as necessary to comply with our legal obligation to retain information relating to provision of services, for example, for tax purposes.<\/p>\n<p>After terminating your relationship with us by deleting your Printful account or otherwise ceasing to use our Services, we may continue to store copies of your (and in regard to Merchants, your customers' personal data) as necessary to comply with our legal obligations, to resolve disputes between you and us (or you and your customers), to prevent fraud and abuse, to enforce our agreements, and\/or to protect our legitimate interests (to the extent that we are permitted by the applicable law to continue to store copies to protect our legitimate interests).<\/p>\n<h3>4. Data subject's rights<\/h3>\n<p>If you are a User or Merchant located in the European Economic Area or the United Kingdom, in accordance with European Union and United Kingdom data protection regulations, you have certain rights with respect to your personal data. You have the right to request access to your personal data; in certain circumstances to correct, amend, delete, or restrict the use of your personal data by logging into your Printful account or by reaching us using the contact information provided below. In addition, you can object to the processing of your personal data in some circumstances (in particular, where we are not required to process your data to meet a contractual or other legal requirement). These rights may be limited, for example, if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law to retain, are permitted by law to retain, or have compelling legitimate interests in retaining (to the extent that applicable law permits us to retain such information based on our legitimate interests).<\/p>\n<p>Furthermore, if you believe that we have unlawfully processed your personal data, you have the right to submit a complaint to the contact information provided below, or to your respective data protection supervisory authority. If you are a customer of a Merchant (an end user of our Services), please direct your concern to the relevant Merchant in the first instance.<\/p>\n<h3>5. Information security<\/h3>\n<p>We seek to use reasonable organizational, technical, and administrative measures to protect the con\ufb01dentiality, integrity, and availability of personal data. We encourage you to take care of the personal data in your possession that you process online and set strong passwords for your Printful account, limit access to your computer and browser by signing out after you have \ufb01nished your session, and avoid providing us with any sensitive information.<\/p>\n<h3>6. International transfers of data<\/h3>\n<p>All the information you provide may be transferred or accessed by our parent company in the United States our affiliate companies and subsidiaries in other countries, such as Latvia, Poland, Spain, and the UK and our Service Providers (as described above) for the provision of our Services as described in this Privacy Policy. When we transfer your information globally, we take necessary measures to ensure appropriate protection of your information, including, as applicable, entering into the European Commission\u2019s Model clauses for the transfer of personal data to third countries (i.e., the standard contractual clauses) and any equivalent clauses issued by the relevant competent authority of the UK.<\/p>\n<h3>7. Privacy Policy addendum for California residents<\/h3>\n<p>Under the California Consumer Privacy Act (\u201cCCPA\u201d), California residents are afforded certain rights about the Personal Information (as such capitalized term is defined under the CCPA) we have collected about them, which we have described in more detail below.<\/p>\n<p>We are both a \u201cbusiness\u201d and a \u201cservice provider\u201d under the CCPA, depending on how you interact with us. This section applies only to personal information we collect in our role as a business. Where we act on a Merchant\u2019s behalf to fulfil an order with regard to the Merchant\u2019s customer, we are a Service Provider under the CCPA. Please read the Merchant\u2019s privacy policy for further information on how to exercise your rights under the CCPA. The Merchant is your contact for any questions you have about how it handles your Personal Information.<\/p>\n<p><span style=\"font-weight:400;\">The chart<\/span><span style=\"font-weight:400;\"> found at Section 1.3 of the Privacy Policy describes <\/span><span style=\"font-weight:400;\">the categories of Personal Information that we have collected and shared over the past twelve (12) months, the purposes for such collection, and the types of entities with whom we have shared such information.<\/span><\/p>\n<p><strong><em>Rights under the CCPA <\/em><\/strong><\/p>\n<p>If you are a California resident, the processing of certain personal information about you may be subject to the CCPA. Where the CCPA applies, this section provides additional privacy disclosures and informs you of key additional rights as a California resident. We will never discriminate against you for exercising your rights, including providing a different level or quality of services or denying goods or services to you when you exercise your rights under the CCPA.<\/p>\n<p><strong><em>Right to Know Request<\/em><\/strong><\/p>\n<p>Under the CCPA, California residents have a right to request information about our collection, use, and disclosure of your personal information over the prior twelve (12) months, and ask that we provide you free of charge with the following information: <\/p>\n<ol>\n<li>the categories of personal information about you that we collected;<\/li>\n<li>the categories of sources from which the personal information was collected;<\/li>\n<li>the purpose for collecting personal information about you;<\/li>\n<li>the categories of third parties to whom we disclosed personal information about you and the categories of personal information that was disclosed (if applicable) and the purpose for disclosing the personal information about you; and<\/li>\n<li>the specific pieces of personal information we collected about you.<\/li>\n<\/ol>\n<p><strong><em>Right to Delete Request<\/em><\/strong><\/p>\n<p>Under the CCPA, you also have a right to request that we delete personal information, subject to certain exceptions. <\/p>\n<p><strong><em>Right to Opt-Out of the Sale of Personal Information <\/em><\/strong><\/p>\n<p>You may request that we not sell your Personal Information. Please note, however, that CCPA defines \u201csale\u201d very broadly, and includes \u201cselling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a California consumer\u2019s Personal Information by the business to another business or third party for monetary or other valuable consideration.\u201d We use services that help deliver interest-based ads to you and may transfer Personal Information to business partners for their use. Making Personal Information (such as online identifiers or browsing activity) available to these companies is considered a \u201csale\u201d under the CCPA.<\/p>\n<p><strong><em>How to Exercise Your Rights<\/em><\/strong><\/p>\n<p>If you are a California resident to whom the CCPA applies, you may contact us to exercise your rights: {PLACEHOLDER_FOR_CCPA_POLICY__DO_NO_REMOVE}<\/p>\n<p>Once we receive your request, we will review it, determine whether we can verify your identity, and process the request accordingly. We may need to collect information from you to verify your identity, such as your email address, government issued ID or date of birth. You may make a verifiable consumer request to access your personal information twice per twelve (12) month period. We aim to fulfill all verified requests within 45 days pursuant to the CCPA. If necessary, extensions for an additional 45 days will be accompanied by an explanation for the delay.<\/p>\n<p>You may designate, in writing or through a power of attorney document, an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us.<\/p>\n<h3>8. Privacy Policy addendum for Virginia residents<\/h3>\n<p><span style=\"font-weight:400;\">Under the Virginia Consumer Data Protection Act (\u201cVCDPA\u201d), Virginia residents are afforded certain rights regarding the data we have collected about them. This notice describes how we collect, use, and share your Personal Data in our capacity as a \u201cController\u201d under the VCDPA, and the rights that you have with respect to your Personal Data, including sensitive personal data. For purposes of this section, \u201cPersonal Data\u201d and \u201csensitive data\u201d have the meanings given in the VCDPA and do not include information excluded from the VCDPA\u2019s scope. In general, personal data is information reasonably linkable to an identifiable person.<\/span><\/p>\n<p><span style=\"font-weight:400;\">The chart found at Section 1.3 of the Privacy Policy describes the categories of Personal Data that we collect about you. However, the type of Personal Data collected will depend upon how you interact with our Sites and the information you voluntarily provide us. Accordingly, we may not collect all of the information listed in the chart from you. In addition, we may collect and\/or use additional types of information after providing notice to you and obtaining your consent to the extent such notice and consent is required by the VCDPA.<\/span><\/p>\n<p><em><strong>Your rights under VCDPA<\/strong><\/em><\/p>\n<p><strong>Right to Access Information\/Correct Inaccurate Personal Data. <\/strong><span style=\"font-weight:400;\">You have the right to request access to Personal Data collected about you and information regarding the purposes for which we collect it, and the third parties and service providers with whom we share it. Additionally, you have the right to correct inaccurate or incomplete Personal Data. You may submit such a request as described below. <\/span><\/p>\n<p><strong>Right to Deletion of Personal Data<\/strong><span style=\"font-weight:400;\">. You have the right to request in certain circumstances that we delete any Personal Data that we have collected directly from you. You may submit such a request as described below. We may have a reason under the law why we do not have to comply with your request, or why we may comply in a more limited way than you anticipated. If we do, we will explain that to you in our response.<\/span><\/p>\n<p><strong>Right to Opt-Out of Sale of Personal Data to Third Parties.<\/strong><span style=\"font-weight:400;\"> You have the right to opt out of any sale of your Personal Data by Printful to third parties. We do not sell Personal Data to third parties for their own direct marketing purposes. <\/span><\/p>\n<p><strong>Right to Portability. <\/strong><span style=\"font-weight:400;\">You have the right to request a copy of the Personal Data that you previously provided to us as a Controller in a portable format. Our collection, use, disclosure, and sale of Personal Data are described in our Privacy Policy. <\/span><\/p>\n<p><strong>Right to Opt-Out of Targeted Advertising.<\/strong><span style=\"font-weight:400;\"> You have the right to opt-out of Targeted Advertising based on your Personal Data obtained from your activities over time and across websites or applications.<\/span><\/p>\n<p><strong>Right to Opt-Out of Profiling<\/strong><span style=\"font-weight:400;\">. You have the right to opt-out of having your Personal Data processed for the purpose of profiling in the furtherance of decisions that produce legal or similarly significant effects concerning you.<\/span><\/p>\n<p><strong>Right to Appeal. <\/strong><span style=\"font-weight:400;\">If we decline to take action on any request that you submit in connection with the rights described in the above sections, you may ask that we reconsider our response by sending an email to <\/span><a href=https://www.printful.com/es/policies/\"mailto:privacy@printful.com/">T/u00e9rminos y condiciones<\/a> y toda otra norma, pol\u00edtica o procedimiento aplicables que puedan ser publicadas ocasionalmente en la p\u00e1gina web printful.com (la \u201cP\u00e1gina\u201d) por Printful. Si no aceptas o entiendes este Acuerdo no env\u00edes tu solicitud o participes en Programa.<\/p>\n<h3>1. Acuerdo de embajador de marca<\/h3>\n<p>Certificas que eres un particular (es decir, no una empresa) y tienes al menos 18 a\u00f1os. Si eres una persona jur\u00eddica, certificas que eres un responsable de la empresa o est\u00e1s autorizado de otra manera para actuar en nombre de la empresa. Certificas tambi\u00e9n que tienes permiso legal para usar el Programa y que aceptas la responsabilidad plena de elegir y usar el Programa. Este Acuerdo es nulo donde as\u00ed lo proh\u00edba la ley y el permiso a acceder a este Programa es revocado en tales jurisdicciones. Entiendes y aceptas que el acuerdo no est\u00e1 destinado a crear un trabajo, colaboraci\u00f3n o una asociaci\u00f3n empresarial del Embajador de marca con Printful. Como Embajador de marca se espera que act\u00faes con honestidad, cumplas con las directrices de la Federal Trade Comission (\u201cFTC\u201d) y\/o cualquier otra ley aplicable.<\/p>\n<p>Al participar en este Programa, aceptas que no eres objeto de sanciones comerciales, financieras y econ\u00f3micas, y que no apareces en una lista relacionada con estas sanciones u otras, incluyendo listas de la Oficina de Control de Activos Extranjeros (OFAC), el Departamento de Estado de los Estados Unidos, el Departamento de Comercio de Estados Unidos, la Uni\u00f3n Europea y HM Treasury (Her Majesty\u2019s Treasury) de Reino Unido. Aceptas no promocionar Printful en y\/o a los clientes de pa\u00edses o territorios que sean objetos de embargos o sanciones globales o partes que se incluyan en las de sanciones anunciadas anteriormente.<\/p>\n<h3>2. Requisitos<\/h3>\n<p>Hay 3 requisitos b\u00e1sicos para participar en el Programa de Embajador de marca de Printful.<\/p>\n<ol><li>Ser mayor de 18 a\u00f1os<\/li>\n<li>Tener al menos 10.000 seguidores en la cuenta activa y p\u00fablica de Instagram estando la mayor parte de la audiencia entre 25 y 35 a\u00f1os. Printful se reserva el derecho, bajo discreci\u00f3n, a hacer excepciones sobre los criterios de los seguidores anteriormente mencionados.<\/li>\n<li>Adem\u00e1s de aceptar este Acuerdo los Embajadores de marca han de actuar de acuerdo a todas las directrices y normas de Printful (por ejemplo la Gu\u00eda de contenido) as\u00ed como los <a href=https://www.printful.com/"//es//politicas//terminos-condiciones/">T/u00e9rminos y condiciones<\/a>.<\/li>\n<\/ol><h3>3. Proceso de solicitud y cuenta<\/h3>\n<p>Para poder disfrutar de los beneficios del Programa primero tienes que rellenar el formulario de solicitud disponible en nuestra p\u00e1gina de <a href=https://www.printful.com/"//brand-ambassador/">Embajador de marca<\/a>, enviar el formulario y ser seleccionado por Printful para el Programa. Tras haber enviado el formulario Printful revisar\u00e1 la solicitud y decidir\u00e1 si eres aceptado como Embajador de marca de Printful. Si eres seleccionado pasas a ser un Embajador de marca. El Embajador debe registrarse en la P\u00e1gina (incluyendo toda la informaci\u00f3n personal: nombre completo, email y nombre en Instagram) y crear su propia tienda en Printful. El Embajador de marca puede optar por no recibir emails de promociones y marketing a no ser que se especifique lo contrario.<\/p>\n <h3>4. Beneficios<\/h3>\n<p>El Programa ofrece m\u00faltiples beneficios al Embajador de marca a cambio de contenido, en adelante \u201cContenido\u201d (informaci\u00f3n, im\u00e1genes, fotos, datos, textos o otros materiales). Los Embajadores de marca crean Contenido con los productos que Printful manda a los Embajadores como parte del Programa.<\/p>\n<p>Printful se reserva el derecho a decidir sobre e informar de qu\u00e9, cu\u00e1n a menudo y cu\u00e1ntos beneficios recibir\u00e1 por participar en el Programa. Los beneficios se ofrecen a los Embajadores durante el Programa a cambio de la promoci\u00f3n de productos en las redes sociales del Embajador. Printful se reserva el derecho de cambiar de manera unilateral as\u00ed como cambiar o limitar los beneficios que los Embajadores de marca reciben. Printful, teniendo en cuenta intentos comercialmente razonables informar\u00e1 a los Embajadores sobre los beneficios que van a recibir. Los beneficios pueden incluir:<\/p>\n<ul><li><strong>Productos gratis<\/strong> con dise\u00f1os enviados por el Embajador o dise\u00f1os del generador de maquetas de Printful.<\/li>\n<li><strong>Lotes bisemanales o mensuales exclusivos<\/strong> incluyendo los productos m\u00e1s populares o m\u00e1s recientes.<\/li>\n<li><strong>20% de descuento<\/strong> aplicado a la cuenta del Embajador para todas sus compras.<\/li>\n <li><strong>Acceso a todas las pruebas beta<\/strong> para productos reci\u00e9n a\u00f1adidos al cat\u00e1logo dando la oportunidad al Embajador de realizar pedidos de productos todav\u00eda no disponibles al p\u00fablico.<\/li>\n<\/ul><p>Printful cubre los gastos de gesti\u00f3n y env\u00edo de los productos gratuitos para los Embajadores de marca. El Embajador puede tener que pagar los impuestos y otras obligaciones en su jurisdicci\u00f3n.<\/p>\n<h3>5. Obligaciones del Embajador de marca<\/h3>\n<p>Una vez el Embajador haya recibido productos de Printful como parte del Programa este debe preparar al menos 2 publicaciones de Instagram promocionales y 2 Instagram Stories para todos los productos y\/o beneficios recibidos de Printful. La cuenta utilizada ha de ser la que fue aprobada por Printful para participar en el programa.<\/p>\n<p>El Embajador ha de crear el Contenido que ha de incluir las publicaciones y Stories promocionales en Instagram pero no tiene por qu\u00e9 limitarse solo a eso. Se debe seguir la gu\u00eda visual de Printful:<\/p>\n<ul><li>Saca fotos con luz con acentos coloridos para conseguir similaridades tonales con las fotos publicadas en el Instagram de Printful (@printful).<\/li>\n<li>Pon \u00e9nfasis en im\u00e1genes simples y estilizadas con fondos poco cargados.<\/li>\n<li>Realiza las fotos de d\u00eda pero evita la luz solar directa.<\/li>\n<\/ul><p>Si el Embajador usa cualquier marca registrada de Printful (incluyendo elementos gr\u00e1ficos o de texto) ha de ser respetando los T\u00e9rminos y condiciones de Printful e incluyendo una declaraci\u00f3n atribuyendo la marca registrada a Printful. El logo de Printful no puede ser cambiado ni alterado.<\/p>\n<p>Despu\u00e9s de haber publicado el contenido promocional inicial en Instagram, Printful acordar\u00e1 con el Embajador en el Contenido que se tiene que publicar en el futuro para el Programa. Los Embajadores han de seguir todas las instrucciones o peticiones de Printful antes de recibir nuevos productos. Toda comunicaci\u00f3n en relaci\u00f3n a lo mencionado anteriormente se realiza a trav\u00e9s del siguiente email: <a href=https://www.printful.com/es/policies/\"mailto:ambassadors@printful.com\">ambassadors@printful.com./n

Los Embajadores deben compartir los resultados mensuales del Contenido creado y publicado durante el Programa a <a href=https://www.printful.com/es/policies/\"mailto:ambassadors@printful.com\">ambassadors@printful.com siendo el siguiente d\u00eda laboral al final del mes la fecha l\u00edmite para hacerlo. La plantilla para el informe se env\u00eda al Embajador cuando este es aprobado para el Programa.<\/p>\n<p>Si Printful te notifica que elimines toda referencia a Printful es de cumplimiento obligatorio, incluyendo su nombre, logo, marcas registradas, marcas de servicio o cualquier otro material identificativo.<\/p>\n<p>El Embajador es solamente responsable de la actividad que ocurre en su cuenta y es su obligaci\u00f3n mantener la contrase\u00f1a segura. El Embajador tiene la obligaci\u00f3n de notificar inmediatamente cualquier violaci\u00f3n de la seguridad o uso no autorizado de su cuenta. Si bien Printful no ser\u00e1 responsable de las p\u00e9rdidas que el Embajador pueda sufrir a causa de un uso no autorizado de su cuenta, el Embajador puede ser responsable de las p\u00e9rdidas que dicho uso no autorizado cause a Printful o otros.<\/p>\n<h3>6. Contenido y restricciones<\/h3>\n<p>El Contenido que publiques, env\u00edes, subas, muestres o ventas en el uso de nuestro Programa es tuyo y eres su \u00fanico responsable. Confirmas que tienes todos los derechos necesarios sobre el Contenido y que no est\u00e1s infringiendo o violando ning\u00fan derecho de terceros al publicarlo o usarlo.<\/p>\n<p>Printful espera que el Contenido creado por el Embajador sea una representaci\u00f3n veraz y creativa de los Productos de Printful que, dependiendo del prop\u00f3sito del Contenido, eduque a los seguidores y\/o incremente su curiosidad sobre Printful. Printful respeta la libertad creativa del Embajador para crear Contenido de forma que conecte con su audiencia.<\/p>\n<p>Al participar en el Programa y crear Contenido el Embajador acepta que Printful lo pueda usar en la P\u00e1gina, sus cuentas en redes sociales, blogs o en actividades de marketing y concedes una licencia global, sin royalties, perpetua y no exclusiva para copiar, distribuir y exponer el Contenido en cualquiera plataforma. Esto incluye galer\u00edas online, publicaciones y otros materiales de marketing con derecho a usarlo, copiarlo, modificarlo, editarlo o crear material derivado. El Embajador tambi\u00e9n acepta aportar documentaci\u00f3n que as\u00ed lo acredite a petici\u00f3n de Printful.<\/p>\n<p>De acuerdo a lo establecido por la ley aplicable, el Embajador no debe: (i) usar ning\u00fan m\u00e9todo ilegal para promocionar productos de Printful y ser\u00e1 el Embajador el \u00fanico responsable de dichas comunicaciones no autorizadas; (ii) exhibir Contenido que de alguna forma Printful entienda que menosprecia o crea una imagen despectiva de Printful; (iii) hacer representaciones enga\u00f1osas de Printful o participar en cualquier otra pr\u00e1ctica que pueda da\u00f1ar la reputaci\u00f3n de Printful; o (iv) exhibir cualquier Contenido de manera que pueda contener o promover (a) actividades ilegales o (b) Contenido enga\u00f1oso, violento, falaz o que viole la propiedad intelectual, la privacidad o cualquier otro derecho de terceros. El Embajador es el \u00fanico responsable de acatar todas las leyes, regulaciones y normas tanto nacionales como regionales y locales que hagan referencia a la publicidad incluyendo la gu\u00eda de la FTC pero sin limitarse a ella.<\/p>\n<h3>7. Periodo y extinci\u00f3n<\/h3>\n<p>Este Acuerdo es efectivo desde que tu solicitud es aceptada, a discreci\u00f3n de Printful, y se te notifica de tal aceptaci\u00f3n ya sea por escrito o de forma electr\u00f3nica. Cualquiera de las partes puede extinguir el Acuerdo en cualquier momento con o sin causa. Llegada la extinci\u00f3n del Acuerdo por cualquier raz\u00f3n todos los derechos o licencias otorgadas se finalizan inmediatamente y se cesar\u00e1 inmediatamente el uso de las mismas. Tambi\u00e9n se eliminar\u00e1n todos los enlaces a la P\u00e1gina as\u00ed como todos los logos y marcas registradas de Printful y otros materiales facilitados por haber sido parte del Programa.<\/p>\n<p>Printful se reserva el derecho a eliminar cuentas no confirmadas o cuentas que han estado inactivas por largos periodos de tiempo. En caso de violar cualquier regulaci\u00f3n o norma de este Acuerdo, el Acuerdo ser\u00e1 extinguido inmediatamente y el Embajador entiende y acepta que todos los beneficios asociados retirados o perdidos y que su cuenta ser\u00e1 cerrada.<\/p>\n<h3>8. General<\/h3>\n<p>Ninguna entidad, colaboraci\u00f3n, empresa conjunta, relaci\u00f3n empleado-empleador, relaci\u00f3n franquicia-franquiciado, etc. se pretende o crea en este Acuerdo. Si alguna previsi\u00f3n de este Acuerdo se muestra inv\u00e1lida o imposible de aplicar entonces ser\u00e1 ignorada y el resto ser\u00e1n cumplidas.<\/p>\n<p>Si surge una disputa entre Printful y t\u00fa, recomendamos encarecidamente que te pongas en contacto con nosotros en primer lugar para buscar una soluci\u00f3n. El Acuerdo est\u00e1 regido por los T\u00e9rminos y condiciones y cualquier disputa o demanda generada o en conecci\u00f3n con \u00e9l se resuelve de acuerdo al procedimiento establecido en en los mencionados <a href=https://www.printful.com/"//es//politicas//terminos-condiciones/">T/u00e9rminos y condiciones<\/a>.<\/p>\n <p>Bajo nuestra exclusiva discreci\u00f3n, nos reservamos el derecho a cambiar, modificar, suspender o interrumpir el Acuerdo y el Programa en cualquier momento, incluyendo la disponibilidad de cualquier caracter\u00edstica o funci\u00f3n o contenido. Printful puede tambi\u00e9n imponer l\u00edmites a ciertas caracter\u00edsticas o restringir el acceso del Embajador a ciertas partes o al conjunto del Programa sin previo aviso ni responsabilidad alguna. El Embajador puede ser responsable de conocer y familiarizarse con cualquier de estas modificaciones. El uso del Programa por parte del Embajador tras las modificaciones constituir\u00e1 la aceptaci\u00f3n del Embajador de los t\u00e9rminos y condiciones de los cambios modificados.<\/p>\n<p>Los t\u00edtulos son para una mejor lectura y no limitan el \u00e1mbito o alcance de la secci\u00f3n respectiva. El hecho de no haber podido actuar a un incumplimuento por tu parte o la de otros no quiere decir que renunciemos a nuestro derecho de actuar frente a incumplimientos similares o subsiguientes. No garantizamos que tomemos acciones frente a todos los incumplimientos de este Acuerdo. El Acuerdo renuncia a su derecho de requerir una firma original (no electr\u00f3nico), la entrega o el mantenimiento de registros no electr\u00f3nicos hasta el punto permitido por la ley.<\/p>\n<p>No hacemos garant\u00edas expl\u00edcitas ni impl\u00edcitas respecto a este Programa o el Acuerdo o de productos y servicios vendidos por Printful. Adem\u00e1s, no aseguramos que la P\u00e1gina funcione ininterrumpidamente y sin errores y no nos hacemos responsables de las consecuencias que estos errores o interrupciones puedan tener.<\/p>\n<p>Entiendes que la P\u00e1gina y las normas se crean y operan para ser cumplidas en su totalidad y te comprometes a defender, indemnizar y mantener a Printful intacta de cualquier posible violaci\u00f3n de leyes o regulaciones, incluyendo pero sin limitarse a, derechos de propiedad intelectual, derechos a la privacidad de clientes, etc.<\/p>\n<p>Este Acuerdo ser\u00e1 regido e interpretado seg\u00fan su versi\u00f3n original en Ingl\u00e9s sin importar las traducciones que se puedan haber hecho con diferentes fines.<\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/ab\/ab01f79cebadf84c92625f20d67584a9","createdAt":"2021-09-10 09:28:23","updatedAt":"2021-09-10 13:18:56"},{"id":25,"title":"Creative Services Terms","subtitle":"What you need to know if you use our design, photography, or video services","slug":"policies\/creative-services","langSlug":"\/es\/politicas\/creative-services","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":1,"categoryId":3,"position":1,"contextId":"e6a7e79999c48f107eae04b8e496f3a0","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6","49c2112cf38f2160c0a678a2fb9e8ce2"],"text":"<span class='wysiwyg pf-d-block'><h2>Creative Services Terms of Service<\/h2>\n<p><em>Last updated on February 3, 2023<\/em><\/p>\n<p>The following terms and conditions (the \u201cAgreement\u201d) govern all use of Printful's creative services, such as (but not limited to), creating print-ready files, adjusting files, color matching existing print files, redesigning existing logos, creating new graphics, performing photo or video shoots and processing the resulting visual files, as well as doing other artistic work (the \u201cService\u201d) offered on the printful.com website (the \"Site\"). The result of the Service is a design, photo, or video material in a digital file format (the \u201cFile\u201d). The Service is owned and operated by Printful, Inc. (\u201cPrintful\u201d or \u201cour\u201d). <\/p>\n<p>The Service is offered subject to your (the \u201cUser\u201d or \u201cyou\u201d) acceptance without modification of all of the terms and conditions contained herein. We also have policies and procedures including, without limitation, our <a href=https://www.printful.com/"https:////www.printful.com//es//politicas//terminos-condiciones/" target=\"_blank\" rel=\"noopener\">Terms of Service<\/a>, <a href=https://www.printful.com/"https:////www.printful.com//es//politicas//devoluciones/" target=\"_blank\" rel=\"noopener\">Return Policy<\/a>, <a href=https://www.printful.com/"https:////www.printful.com//es//politicas//privacidad/" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a> and others available at <a href=https://www.printful.com/"https:////www.printful.com//es//politicas/" target=\"_blank\" rel=\"noopener\">https:\/\/www.printful.com\/policies<\/a>. Those policies contain additional terms and conditions, which apply to the Services and are a part of this Agreement. YOUR USE OF THE SITE CONSTITUTES YOUR ACCEPTANCE TO BE BOUND BY THIS AGREEMENT. If you don't comply with this Agreement, don't use the Service.<\/p>\n<h3>1. General provisions of the Service<\/h3>\n<p>1.1. Printful and the User agree on providing and using the Service according to the terms and provisions based on the interests and specifications of each User individually. Interests and specifications may relate to (but are not limited to) the format of the File, the difficulty of the Service and timing, and the resulting fees and costs applicable to the Service.<\/p>\n<p>1.2. To use the Service, the User should provide Printful with a description of their needs and reference images and\/or sketches of the intended photo, video material, or design according to which Printful should create the File. The description or visual references of the intended photo, video material or design can't contain discriminatory, abusive, disruptive, etc. content or content that infringes third party rights (see our <a href=https://www.printful.com/"https:////www.printful.com//es//politicas//guia-contenido/" target=\"_blank\" rel=\"noopener\">Acceptable Content Guidelines<\/a>). The User agrees to use images or other materials not created or owned by the User for inspiration only and to inform Printful about such use accordingly. Printful will use reasonable efforts to create the File according to the description, visual appearance, style, notion and\/or feel of the reference images or other materials provided to Printful. <\/p>\n<p>1.3. In case the Service is aimed to provide the User with a graphic design, Printful undertakes to create a design draft that will be submitted to the User for a review. The User can ask Printful to make minor improvements or changes in the design draft submitted. Printful will use reasonable efforts to consider or attempt to make those improvements or changes, and as a result of the Service, will deliver the File. <\/p>\n<p>1.4. In case the Service is aimed at providing the User with a photo of the product with User created and\/or licensed content printed on it (\u201cproduct samples\u201d), the User can ask for the manufacturing of product samples. The User will be charged for the product samples according to the prices available on the Site at the moment of ordering product samples. Product samples will be discarded or donated to charity at Printful\u2019s discretion after a period of one month when the File is delivered to the User. The User can ask for the product samples after the Service is carried out if the User pays for the costs of shipping the product samples to the location indicated by the User. You hereby agree to waive your right to collect royalties or other fees regarding the product samples that are donated or discarded.<\/p>\n<p>1.5. The File and its intellectual property rights belong to the User except for the Files that are not based on the User's interests and specifications (e.g. photo or video of manufacturing blank items, etc.).<\/p>\n<p>1.6. The User agrees to provide Printful access to their account, if such access is required to fulfill the User's request.<\/p>\n<h3>2. Terms of payment and refunds<\/h3>\n<p>Payment for the Service is based on the specifications and interests of each User individually and is subject to change if the specifications or interests are altered. In some cases, when the creation of a photo or video material is requested by the User, the payment can consist of a fee for the Service itself, and of product samples used in order to provide the Service. If not stated otherwise, all payments to Printful shall be in U.S. Dollars.<\/p>\n<p>Unless Printful and the User agree otherwise, Printful should carry out the Service when the User has accepted the payment request in their Printful account, and the charge for the service has been successful. The User shall be responsible for paying all sales taxes, VAT, GST, and other taxes and duties associated with the Service (if and as applicable).<\/p>\n<p>If the User has ordered a Service and Printful has begun working on it, no refunds will be given except for when there has been a miscommunication from Printful's side regarding the visual outcome of the Service. In this case, the funds should be returned to the User's Printful Wallet or according to the original payment method used.<\/p>\n<p>In case there is a possible defect or Printful believes that by continuing the provision of a Service, there might be an infringement of third party rights, in particular, intellectual property rights' infringement, Printful reserves the right to put the provision of a Service requested by the User on hold for up to 30 days. If, within 30 days, the User does not resolve the issue or reach an agreement with Printful on how the Service could be continued, Printful will cancel the Service ordered by the User and reserves the right to make a full or partial refund, depending on the progress with the Service provided.<\/p>\n<h3>3. Intellectual property rights<\/h3>\n<p>The User is responsible for submitting copyright-free and original materials, reference images or description. You acknowledge and understand that you will carry full liability in the case that materials, reference images, or description of a design provided by You infringe the rights of a third party.<\/p>\n<p><span style=\"font-weight:400;\">The File created by Printful through the Service and delivered to the User shall be deemed to be a \u201cwork made for hire\u201d explicitly ordered or commissioned by the User within the meaning of copyright laws of the U.S. or any similar or analogous law or statute of any other jurisdiction, and the User shall be deemed to be the sole and exclusive author of the File for all purposes and shall own all right, title, and interest in and to the File. The only exception to this provision is the ownership of the Files that are not based on the User's interests and specifications (e.g. photo or video of manufacturing blank items) <\/span><span style=\"font-weight:400;\">or that contain third-party copyrighted works (e.g. background sound)<\/span><span style=\"font-weight:400;\">; and f<\/span><span style=\"font-weight:400;\">or such Files, Printful grants you a revocable, limited, royalty-free license for an indefinite period of time to use, process and customize the Files in order to promote the sale of the User's products manufactured by Printful.<\/span><\/p>\n<p>If the File can't be deemed to be a \u201cwork made for hire\u201d within the meaning of copyright laws of the U.S. or any similar or analogous law or statute of any other jurisdiction as described above, it will be considered that the File and its exclusive rights have been transferred by this Agreement into the ownership of the User without performing separate legal actions.<\/p>\n<h3>4. Delivery of designs and Files<\/h3>\n<p>In case the Service is aimed at providing the User with a graphic design, Printful submits the draft design to the User to review. The User has the right to ask Printful to make minor improvements or changes as agreed in the individual specification of the Service in the submitted design draft before the File is finally delivered to the User. Printful will use reasonable efforts to consider or attempt to make the improvements or changes requested by the User, and as a result of the Service will deliver the File. The User owns the right to complain about design draft received in the format of the File and Printful shall undertake making the necessary changes and\/or improvements, depending on the revision count agreed beforehand between the User and Printful.<\/p>\n<p>Any improvements or changes that are requested and require additional effort and work from Printful such as (but not limited to) changing the idea or appearance of the design, adding additional elements not communicated to Printful before starting the Service, making more improvements or changes than agreed beforehand, etc. will result in additional costs to the User. Such additional costs amount to 20% of the Service costs. <\/p>\n<p>Printful will bear all associated costs if there is a need to improve or change the File due to the Service not being carried out properly from Printful's side. The User's only remedy in such cases is an improved or changed File.<\/p>\n<p>All Files made as a result of the Service should be uploaded to the User\u2019s print file library by default in the agreed format. For certain types of Service, for e.g. photography and\/or video, the delivery of Files could be passed through cloud-based file sharing links.<\/p>\n<h3>5. Dates<\/h3>\n<p>Printful provides the File to the User no later than on the date agreed after the User has made the payment, unless Printful lacks information regarding the specifications or performance of the Service or finds a possible defect in the description or visual references or indications of third party rights infringement. <\/p>\n<p>In case of a possible defect or Printful believes that by continuing the Service there might be an infringement of third party rights, in particular intellectual property rights' infringement, the Service is put on hold and Printful agrees with the User how the Service should be continued.<\/p>\n<p>In case the User doesn't respond to Printful about necessary improvements within a three-month period from the date when the design draft has been submitted for the User to review, it's considered that the Service has been accepted by the User and Printful should provide the User with the File it has, regardless whether the User had confirmed it or not.<\/p>\n<p>Printful should preserve the File for one year starting the day it has been provided to the User.<\/p>\n<h3>6. Indemnity<\/h3>\n<p>The User indemnifies and holds Printful harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of the User's breach of this Agreement, use (or misuse) of the Service or violation of any law or the rights of a third party.<\/p>\n<h3>7. Law and jurisdiction<\/h3>\n<p>If a dispute arises between the User and Printful, the User is encouraged to first contact Printful directly to seek a resolution. Printful will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation. <\/p>\n<p>Any dispute or claim arising out of or in connection with this Agreement or its formation (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of the State of North Carolina.<\/p>\n<h3>8. Modifications<\/h3>\n<p>Printful reserves the right, at its discretion, to modify this Agreement at any time. The User shall be responsible for reviewing and becoming familiar with any such modifications. Use of the Service by the User following such notification constitutes the User's acceptance of the changes in the terms and conditions.<\/p>\n<h3>9. General<\/h3>\n<p>No agency, partnership, joint venture, employee-employer, franchiser-franchisee relationship, etc. is intended or created by this Agreement. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. In our sole discretion, we may assign this Agreement upon notice to the User. Headings are for reference purposes only and do not limit the scope or extent of such section. Printful's failure to act with respect to a breach by the User or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee that we will take action against all breaches of this Agreement.<\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/af\/af5e6cdd74f4bd56bfba4982a4f4acc2","createdAt":"2021-09-10 09:27:27","updatedAt":"2021-09-10 13:17:43"},{"id":17,"title":"List of Sub-Processors","subtitle":"An overview of third-party data processors engaged by Printful","slug":"policies\/sub-processors","langSlug":"\/es\/politicas\/sub-processors","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":1,"categoryId":5,"position":1,"contextId":"605c725289104e776549bdf4c16d3a37","relevantPolicies":null,"text":"List of sub-processorsIn order for us to provide our merchants with our Services, we work with Third Party Service Providers also referred to as Data Sub-processors. We only share merchant\u2019s end-user personal data with Sub-processors that comply with applicable data protection laws and have concluded necessary agreements. The following list provides information about the identity, services provided and location for each Data Sub-processor.","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601","createdAt":"2021-09-09 12:58:17","updatedAt":"2021-09-10 09:05:22"},{"id":75,"title":"Printful Subscription Terms of Service","subtitle":"What to keep in mind if you use our Subscription Services","slug":"policies\/subscription-terms-of-service","langSlug":"\/es\/politicas\/subscription-terms-of-service","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":1,"categoryId":3,"position":2,"contextId":"786b1e404056a5b1f501e8d508b24f3b","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6","49c2112cf38f2160c0a678a2fb9e8ce2"],"text":"<span class='wysiwyg pf-d-block'><p><em>Last updated on October 17, 2023<\/em><\/p>\n<p><span style=\"font-weight:400;\">The following terms and conditions (the \u201cMembership Subscription Terms\u201d), together with the <\/span><a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">TERMS OF SERVICE<\/strong><\/a><strong> REQUIRES THAT ALL DISPUTES, INCLUDING DISPUTES ARISING FROM OR RELATING TO THE AGREEMENT, BE RESOLVED BY ARBITRATION ON AN INDIVIDUAL BASIS, RATHER THAN BY JURY TRIAL OR CLASS ACTIONS, EXCEPT AS OTHERWISE PROVIDED BY SECTION 17. IF YOUR COUNTRY OF RESIDENCE IS IN THE EUROPEAN ECONOMIC AREA THIS APPLIES TO ANY ACTION YOU MAY WANT TO BRING AGAINST PRINTFUL IN THE UNITED STATES.<\/strong><\/p>\n<p><span style=\"font-weight:400;\">The Membership Subscriptions are offered subject to your acceptance without modification of all of the terms and conditions of the Agreement. We also have other policies and procedures including, without limitation, our <\/span><a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/">support@printful.com./n

Employment/n

We notify employees, potential hires, and the public that accommodations can be made during recruitment and hiring. When requested, Printful accommodates people with disabilities during the recruitment, selection, and hiring processes, and when people are hired.<\/p>\n<p>We notify staff that support is available for those with disabilities. We are committed to developing individual employee accommodation plans and return-to-work policies for employees who have been absent due to a disability.<\/p>\n<p>Where needed, we can also provide customized emergency information to help an employee with a disability during an emergency.<\/p>\n<p>Printful ensures that the accessibility needs of employees with disabilities are taken into account in using performance management, career development, and redeployment processes. We endeavor to incorporate these objectives into policies and make them available to all employees and managers.<\/p>\n<p>Printful reviews its practices and policies at least yearly to ensure they are current. <\/p>\n<p><strong>Training<\/strong><\/p>\n<p>Printful is committed to training staff on Ontario\u2019s accessibility laws and aspects of the Ontario Human Rights Code that relate to persons with disabilities. This includes accessibility training relative to our employees\u2019 specific roles. We keep record of the training provided, and will work to ensure that the training is organized and centralized. <\/p>\n<p><strong>Space Accessibility<\/strong><\/p>\n<p>Due to the unique nature of Printful\u2019s business, our facilities are not open to the general public. However, we are still committed to ensuring that our spaces are accessible. Our facilities comply with AODA requirements and applicable building codes. <\/p>\n<p>Printful has adapted pertinent spaces to ensure that they are as inclusive and accessible as possible, and will continue to do so as the need arises. In all cases, Printful will abide by applicable accessibility laws and strive to implement procedures to prevent service disruptions to the accessible parts of our spaces.<\/p>\n<p><strong>Contact Us<\/strong><\/p>\n<p>We welcome your feedback on accessibility. If you have any questions, suggestions or encounter any difficulty using our site, please contact <a href=https://www.printful.com/es/policies/\"mailto:support@printful.com\">support@printful.com. <\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601_t?v=8936d333ebfe8ad37e135cc1dcea671a","createdAt":"2024-02-14 13:18:40","updatedAt":"2024-02-14 13:18:58"},{"id":70,"title":"Referral Program Terms of Service","subtitle":"What to remember if you participate in our Referral program","slug":"policies\/referral","langSlug":"\/es\/policies\/referral","isNew":0,"isHidden":0,"isUpdated":1,"isDownloadable":1,"categoryId":4,"position":2,"contextId":"db5cea098116ecccea3053c4b63de151","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6","49c2112cf38f2160c0a678a2fb9e8ce2"],"text":"<p><em>Last updated on February 3, 2023<\/em><\/p>\n<p>Printful's Referral program (the \u201cProgram\u201d) allows its users (the \u201cUser\u201d) to earn points toward various Printful Perks (\u201cPerks\u201d) by referring other people to become new customers of Printful.<br \/><br \/>The following terms and conditions (the \"Agreement\") set out the legally binding terms of The User's participation in the Program. The Program is owned and operated by Printful, Inc. and its affiliates and\/or subsidiaries (\"Printful\"). The Program is subject to the User's acceptance without modification of any of the terms and conditions contained herein and all other operating rules, policies, and procedures that may be published occasionally on the printful.com website (the \"Site\") by Printful. If the User does not agree to comply with this Agreement, they are not eligible to use the Program.<br \/><br \/>THE USER INDICATES THEIR ACCEPTANCE OF THIS AGREEMENT AND ALL OTHER TERMS AND CONDITIONS CONTAINED OR REFERENCED IN THIS AGREEMENT BY USING THE PROGRAM.<\/p>\n<h3>1. Enrollment in the Program<\/h3>\n<p><span style=\"font-weight:400;\">In case the User is an individual (i.e., not a company), the User certifies that they have reached at least 18 years of age, however, if an individual resides in Japan, they must certify to Printful that they are at least 20 years of age. If the User participates in the Program on behalf of an organization or entity, then they must be legally authorized and permitted to bind such organization or entity to this Agreement.<\/span><\/p>\n<p><span style=\"font-weight:400;\">In order to participate in the Program and start referring, the User should create a Printful account, agree to <\/span><a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Terms of Service<\/strong><\/a><strong>. <\/strong><span style=\"font-weight:400;\">In the event of any conflict between the terms and conditions of these Quick Stores Terms and the terms and conditions contained in the Terms of Service, the terms and conditions set forth in these Quick Stores Terms shall control with respect to the use of the Platform.<\/span><\/p>\n<p><strong>SECTION 18 OF OUR <\/strong><a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">TERMS OF SERVICE<\/strong><\/a><strong> REQUIRES THAT EXCEPT AS OTHERWISE PROVIDED THEREIN, ALL DISPUTES, INCLUDING DISPUTES ARISING FROM OR RELATING TO THE AGREEMENT SHALL BE RESOLVED BY ARBITRATION ON AN INDIVIDUAL BASIS, RATHER THAN BY JURY TRIAL OR CLASS ACTIONS.<\/strong><\/p>\n<p><span style=\"font-weight:400;\">The Platform is made available subject to your acceptance without modification of all of the terms and conditions of the Agreement. We also have other policies and procedures including, without limitation, our <\/span><a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/">Printful&rsquo;s Terms of Service<\/a> (&ldquo;Terms of Service&rdquo;) and <a class=\"pf-link\" href=https://www.printful.com/"https:////www.printful.com//policies//privacy/">Privacy Policy<\/a>. Unless otherwise defined herein, capitalized terms shall have the meaning ascribed to them in the Terms of Service. Y<strong>OUR USE OF THE API CONSTITUTES YOUR ACCEPTANCE OF AND AGREEMENT TO BE BOUND BY THESE API TERMS OF USE, AS WELL AS OUR TERMS OF SERVICE AND PRIVACY POLICY<\/strong>. Please read these API Terms of Use carefully as any breach of the terms below will be deemed a material breach of the Terms of Service.<\/p>\n<p><br \/><strong>1. Access to the Printful API<\/strong><br \/>A. In order to use the API:<br \/>i. you must accept these API Terms of Use without modification of all of the terms and conditions contained herein;<br \/>ii. you must be of legal age which in most countries mean you are at least 18 years old, and <br \/>iii. you cannot be barred from using or receiving the API under the laws of the United States or the country in which you are residing or from which you use the Printful API.<\/p>\n<p><br \/>B. If you are accessing or using the API on behalf of an entity, you represent and warrant that you have the authority to bind that entity to the API Terms of Use and by accepting the API Terms of Use, you are doing so on behalf of that entity (and all references to &ldquo;you&rdquo; in the Terms refer to that entity).<br \/><br \/><strong>2. API Limited Licence of use<\/strong><br \/>Subject to the terms and conditions contained herein, Printful grants you a limited, personal, non-sublicensable, non-transferable, non-exclusive, revocable license to access and use our API to create and run websites and applications that comply with Printful policies, including but not limited to our Terms of Service and Data Processing Terms (&ldquo;Application&rdquo;). Printful reserves the right to charge you for access to, or use of, the API. If you violate the API Terms of Use, we may revoke your API access or your account (including your related accounts). If Printful enters into a business agreement involving our API, that agreement&rsquo;s terms supersede these API Terms.<\/p>\n<p><br \/>Printful respects your privacy and knows how your personal information is important to you. Our Privacy Policy describes how we collect, use, and process any personal data that we collect from you&mdash;or you provide to us&mdash;in connection with your use of our Services. By accessing or using our Services, you acknowledge your understanding and acceptance of the terms set out in the Privacy Policy.<\/p>\n<p><br \/><strong>3. API monitoring<\/strong><br \/>Printful may monitor your use of any APIs to improve the quality of the Website and Services, and to verify your compliance with the API Terms of Use. This monitoring may include accessing and using your API client and\/or Application to, among other things, identify security issues that could affect Printful, its customers, or its licensors. You will not interfere with this monitoring. Printful may use any technical means to overcome such interference. Your access to the content provided through any API may be restricted, limited, or filtered in accordance with applicable laws.<\/p>\n<p><br \/><strong>4. Volume limits<\/strong><br \/>You will not attempt to exceed or circumvent limitations on access, calls and use of the Printful API, or otherwise use any API in a manner that exceeds reasonable request volumes, constitutes excessive or abusive usage, or fails to comply, or is inconsistent with, any part of these API Terms of Use or the Terms of Service.<\/p>\n<p><br \/><strong>5. Printful API restrictions<\/strong><br \/>You will not, and will not allow others acting on your behalf to:<br \/>i. share the API with any third party who is not a Merchant or create an API client that functions essentially the same as the API and offer it for use not related to the Services;ii. engage in any activity that interferes with, disrupts, harms, damages, or accesses in an unauthorized manner the servers, security, networks, data, applications or other properties or services of Printful or any third party (including using API to introduce any virus, worm, defect, trojan horse, malware, or any items of a destructive or harmful nature). For the avoidance of doubt, interference with any Service feature used in connection with Printful Checkout without Printful 's express written authorization is prohibited;<br \/>iii.use or access API or the Service in order to monitor the availability, performance, or functionality of API, the Service, or any portion thereof or for any similar benchmarking purposes;<br \/>iv. modify, translate, reverse engineer, disassemble, reconstruct, decompile, copy, or create derivative works of the API, Merchant customers' personal data, any Merchant store, the Services, or any aspect or portion thereof, except to the extent that this restriction is expressly prohibited by the applicable law;<br \/>v. bypass API restrictions for any reason and\/or perform activities unrelated to the Services;<br \/>vi. access or use the API to develop or distribute the Application in any way in furtherance of criminal, fraudulent, or other unlawful activity (including defaming, abusing, harassing, stalking, or threatening others);<br \/>vii. request more than the minimum amount of data from the API needed by your Application to provide the Merchant with the intended Application functionality, or any data outside any permissions granted by the Merchant;<br \/>viii. use the API to obtain, distribute, or transmit Merchant customers' personal data or expose such personal data to any third party, without Printful&rsquo;s prior written consent and explicit opt-in consent from Merchant customers. To obtain such consent from Printful, please contact us at privacy@printful.com;<br \/>ix. develop an Application whose purpose is to migrate Merchants off of the Printful platform, whether intentionally or not.<\/p>\n<p><br \/><strong>6. API changes<\/strong><br \/>The API is subject to version control. Printful reserves the right to amend, change, or discontinue any API from time to time for any reason with or without notice. Such changes may include removal of features or imposing fees on features previously accessible for free. We may also impose limits on certain features and services or restrict your access to some or all of the API. Your continued use of the Printful API following a subsequent release will be deemed as your acceptance of all modifications.<\/p>\n<p><br \/>Following any amendment to the current version of any API, Printful shall be entitled to cease support to all older versions of that API. Printful will use its best endeavours to ensure that older versions of any APIs will remain functional, but does not warrant or guarantee that this will be possible.<\/p>\n<p><br \/><strong>7. Proprietary Rights<\/strong><br \/>A. The Services, API, and all software, documentation, information, hardware, equipment, devices, templates, tools, documents, processes, methodologies, know-how, websites, and any additional intellectual or other property used by or on behalf of Printful or otherwise related to the Service, together with all copyrights, trademarks, patents, trade secrets, and any other proprietary rights inherent therein and related thereto (&ldquo;Printful Property&rdquo;) will be and remain the sole and exclusive property of Printful. To the extent, if any, that ownership of any Printful Property does not automatically vest in Printful by virtue of the API Terms of Use, and vests in Developer, Developer hereby transfers and assigns to Printful, upon the creation thereof, all rights, title and interest Developer may have in and to such Printful Property (and waives any and all moral rights, as applicable), including the right to sue and recover for past, present and future violations thereof.<\/p>\n<p><br \/>B. As between Developer and Printful, Printful shall own all right, title, and interest in any Merchant customers' personal data that Printful receives as a result of a Merchant&rsquo;s installation or use of an Application, and all such Merchant Data shall be subject to the Terms of Service and the Privacy Policy.<\/p>\n<p><br \/>C. Printful does not acquire ownership of your Application, and by using the API, you do not acquire ownership of any rights in the API or the content that is accessed through the Printful APIs. You must not remove or destroy any copyright notices, proprietary markings, or confidentiality notices placed upon, contained within, or associated with the API.<\/p>\n<p><br \/><strong>8. Privacy and Data Security<\/strong><br \/>A. Your networks, operating system, and software of your web servers, routers, databases, and computer systems (&ldquo;Developer System&rdquo;) must be properly configured to Internet industry standards so as to securely operate your Application and protect against unauthorized access to, disclosure, or use of any information you receive from Printful, including Merchant customers' personal data. If you do not completely control some aspect of the Developer System, you will use all influence that you have over the Developer System to do so. You must diligently correct any security deficiency and disconnect immediately any known or suspected intrusions or intruders.<\/p>\n<p><br \/>B. You will use commercially reasonable efforts to protect all information collected from the Merchants and\/or Application users from unauthorized access, use, or disclosure. All personal data collected from Merchants should be stored and served using strong encryption. You must delete all personal data you have collected from Merchants (i) upon request from them or their customers, or (ii) when Merchant deauthorizes your application or closes its account with you.<\/p>\n<p><br \/>C. You are not permitted to use a service provider in connection with providing your Application&rsquo;s service unless such service provider signs an agreement with you to:<\/p>\n<p><br \/>i. protect any Merchant customers' personal data received from Printful (that is at least as protective as Printful&rsquo;s Terms of Service and Privacy policy);<br \/>ii. limit their use of Merchant customers' personal data solely for the purpose of providing their services to your Application (and not for their own purpose or any other purpose), and <br \/>iii. keep the Merchant customers' personal data secure and confidential. You must ensure that any service provider complies with these API Terms of Use, any other applicable Printful terms and policies, and all applicable local, state, provincial, national, or international laws or regulations, and policies of regulatory bodies or agencies with regards to personal data protection laws. You acknowledge and agree that any act or omission by such a service provider resulting in a breach of privacy and\/or these API Terms of Use will be deemed to be a breach by you. If requested, you will provide a list of your service providers to Printful or the Merchant.<\/p>\n<p><br \/>D. You must promptly notify Printful at privacy@printful.com of any actual or suspected breach or compromise of Merchant customers' personal data (a &ldquo;Data Breach&rdquo;) within twenty-four (24) hours of becoming aware of such occurrence. Upon learning of the Data Breach, you will at your own cost: (i) promptly remedy the Data Breach to prevent any further loss of Merchant customers' personal data; (ii) investigate the incident; (iii) take reasonable actions to mitigate any future anticipated harm to Printful, Merchants and\/or their customers; and (iv) promptly answer questions from Printful relating to the Data Breach, regularly communicate the progress of your investigation to Printful and cooperate to provide Printful with any additional requested information in a timely manner.<\/p>\n<p><br \/><strong>9. Limitation of liability<\/strong><br \/>No warranty (express or implied) is made or given as to the availability of any or the API, or that the functions used or materials accessible or downloaded from them or from the Website will be accurate, uninterrupted or free of errors, viruses or other harmful components. TO THE FULLEST EXTENT PERMITTED BY LAW, WE ARE EXPRESSLY DISCLAIMING ANY AND ALL WARRANTIES OR CONDITIONS OF NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, AS WELL AS ANY WARRANTIES OR CONDITIONS IMPLIED BY A COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE, WITH RESPECT TO THE APPLICATION. THE DEVELOPER OR APPLICATION USERS SHALL BE LIABLE FOR THE LOSS OR DAMAGE CAUSED BY THEIR ACTS OR OMISSIONS AND FOR THE USE OF THE APPLICATION.<\/p>\n<p><br \/><strong>10. Termination and dispute resolution<\/strong><br \/>Upon any termination of the Terms, or cancellation of all Services, you will immediately stop using the Printful API and the API client and permanently delete any cached or stored content. <br \/>Any disputes between you and Printful shall be resolved in accordance with the Terms of Service.<\/p>\n<p>&nbsp;<\/p>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601_t?v=8936d333ebfe8ad37e135cc1dcea671a","createdAt":"2024-02-14 13:18:08","updatedAt":"2024-02-14 13:18:35"},{"id":22,"title":"Return Policy","subtitle":"Rules for returns and exchanges of Printful products","slug":"policies\/returns","langSlug":"\/es\/politicas\/devoluciones","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":0,"categoryId":1,"position":3,"contextId":"f1914c11d9c6351b2ae162dc4b029d42","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6","49c2112cf38f2160c0a678a2fb9e8ce2"],"text":"<span class='wysiwyg pf-d-block'><h2>Return Policy<\/h2>\n<p><em>Last updated on June 3, 2022<\/em><\/p>\n<p>Any claims for misprinted\/damaged\/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.<\/p>\n<p>If you or your customers notice an issue on the products or anything else on the order, <a href=https://www.printful.com/"https:////help.printful.com//hc//es//articles//360014007620/" target=\"_blank\" rel=\"noopener\">please submit a problem report<\/a>.<\/p><\/span><span class='wysiwyg pf-d-block'><p>La direcci\u00f3n de devoluciones est\u00e1 asignada por defecto a nuestro centro de producci\u00f3n. Cuando se produce la devoluci\u00f3n de un paquete, se te enviar\u00e1 una notificaci\u00f3n por email. Si no reclamas tu paquete en los 30 d\u00edas siguientes, lo donaremos a la caridad. Si no usas nuestra direcci\u00f3n, ser\u00e1s responsable por todos los env\u00edos devueltos que recibas.<\/p><\/span><span class='wysiwyg pf-d-block'><p><strong>Wrong Address -<\/strong> If you or your end customer provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).<\/p>\n<p><strong>Unclaimed -<\/strong> Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself or your end customer (if and as applicable).<\/p>\n<p>If you haven't registered an account on <a href=https://www.printful.com/"https:////www.printful.com///" target=\"_blank\" rel=\"noopener\">printful.com<\/a> and added a billing method, you hereby agree that any returned orders due to the wrong shipping address or a failure to claim the shipment won\u2019t be available for reshipping and will be donated to charity at your cost (without us issuing a refund).<\/p>\n<p>Printful does not accept returns of sealed goods, such as but not limited to face masks, which are not suitable for return due to health or hygiene reasons. You hereby agree that any returned orders with face masks won\u2019t be available for reshipping and will be disposed of.<\/p>\n<p><strong>Returned by Customer -<\/strong> It is best to advise your end customers to contact you before returning any products. Except for Customers residing in Brazil, we do not refund orders for buyer\u2019s remorse. Returns for products, face masks, as well as size exchanges are to be offered at your expense and discretion. If you choose to accept returns or offer size exchanges to your end customers, you would need to place a new order at your expense for a face mask or a product in another size. Customers residing in Brazil and regretting a purchase must contact our Customer Service and express their will to return the item within 7 consecutive days after receiving it, providing a picture of the item. The withdrawal request will undergo an evaluation to verify whether the product was used or destroyed, even if partial. In these cases, a refund will not be possible.<\/p>\n<p><strong>Notification for EU consumers:<\/strong> According to Article 16(c) and (e) of the Directive 2011\/83\/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:<\/p>\n<p>1. the supply of goods that are made to the consumer's specifications or are clearly personalized;<br \/>2. sealed goods which were unsealed after delivery and thus aren't suitable for return due to health protection or hygiene reasons,<\/p>\n<p>therefore Printful reserves rights to refuse returns at its sole discretion.<\/p>\n<p>This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.<\/p>\n<p>For more info on returns, <strong>please read our <a href=https://www.printful.com/"https:////help.printful.com//hc//en-us//sections//360004088720-returns/" target=\"_blank\" rel=\"noopener\">FAQs<\/a><\/strong>. <\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/66\/666f86cec98d805d6f672e9c01938e4d","createdAt":"2021-09-10 09:25:38","updatedAt":"2024-01-02 09:05:30"},{"id":57,"title":"Code of Conduct","subtitle":"These are the guidelines we've set for our partners to maintain an ethical supply chain.","slug":"code-of-conduct","langSlug":"\/es\/policies\/code-of-conduct","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":1,"categoryId":6,"position":4,"contextId":"6c8a3dfbc03d21bbab3ee64f11225eee","relevantPolicies":["81fec1e1054abe6435d4c2fb5d86001f"],"text":null,"activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601_t?v=8936d333ebfe8ad37e135cc1dcea671a","createdAt":"2024-02-14 13:19:22","updatedAt":"2024-02-14 13:19:46"},{"id":51,"title":"Policy updates","subtitle":"Keep up with the changes in our policies","slug":"policies\/updates","langSlug":"\/es\/politicas\/actualizaciones","isNew":0,"isHidden":0,"isUpdated":1,"isDownloadable":1,"categoryId":1,"position":4,"contextId":"29a979c7f89d80c092b186c27260e696","relevantPolicies":null,"text":"<span class='wysiwyg pf-d-block'><h2><strong>Data Processing Terms update on December 4, 2023 <\/strong><\/h2>\n<p><strong><a href=https://www.printful.com/"https:////www.printful.com//policies//data-processing-terms/">Data Processing Terms <\/a><\/strong><\/p>\n<p><span style=\"font-weight:400;\">We made general policy updates for consistency and readability and specific updates as outlined below: <\/span><\/p>\n<ul>\n<li style=\"font-weight:400;\"><strong>In Section 1, we updated and added definitions for the terms used in the policy. <\/strong><span style=\"font-weight:400;\">We added definitions of \u201cAffiliate,\u201d \u201cData Importer\/Exporter,\u201d \u201cSelling,\u201d and \u201cSharing,\u201d and updated the definition of \u201cAgreement.\u201d<\/span><\/li>\n<li style=\"font-weight:400;\"><strong>We updated Section 3: Details of the Processing.<\/strong><span style=\"font-weight:400;\"> We have provided detailed information to ensure transparency.<\/span><\/li>\n<li style=\"font-weight:400;\"><strong>We updated Section 7:<\/strong> <strong>Sub-processors and Data Transfer.<\/strong><span style=\"font-weight:400;\"> We changed how and when Merchants are notified of data sub-processor changes and the objection process. We also added instructions for accessing the current sub-processor list. <\/span><\/li>\n<li style=\"font-weight:400;\"><strong>We updated Section 9:<\/strong> <strong>Return and deletion of Data.<\/strong><span style=\"font-weight:400;\"> We explained how Printful will return or delete Merchant data and in what format the data can be stored. Printful is permitted to aggregate, de-identify, or anonymize personal information so that it no longer meets the definition of Personal Data under applicable Data Protection Laws and may use such aggregated, de-identified, or anonymized data for its own research and development purposes. Printful will not attempt to or actually re-identify any previously aggregated, de-identified, or anonymized data without the specific written instructions of the Merchant.<\/span><\/li>\n<li style=\"font-weight:400;\"><strong>We updated Section 10: Governing Law.<\/strong><span style=\"font-weight:400;\"> These Terms shall be governed by and construed following the governing law and jurisdiction provisions in the Agreement unless required otherwise by applicable Data Protection Law. <\/span><\/li>\n<li style=\"font-weight:400;\"><strong>We updated Schedule 1: Technical and Organizational Security Measures,<span style=\"font-weight:400;\"> to which Printful will adhere by processing personal data on behalf of the Merchant.<\/span><\/strong><\/li>\n<\/ul>\n<h2><strong>Printful Membership Subscription Terms of Service published on October 17, 2023<\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//membership-subscription-terms-of-service/">Membership Subscription Terms of Service<\/strong><\/a><\/p>\n<p><span style=\"font-weight:400;\">As we have officially launched Printful Membership Subscription plans (Printful Growth and Printful Business, hereinafter - the \u201c<\/span><strong>Memberships<\/strong><span style=\"font-weight:400;\">\u201d), we have also published the Printful Membership Subscription Terms of Service and removed the Subscription Terms of Service for the discontinued Printful Pro and Printful Plus subscriptions, as well as any reference thereto. <\/span><\/p>\n<p><span style=\"font-weight:400;\">The Printful Membership Subscription Terms of Service include information on the access to and eligibility for Memberships, the services included in said Memberships, as well as information on billing, free trials, automatic renewal and cancellation terms, dispute resolution, and limitation of liability, among other things. <\/span><\/p>\n<h2><strong>Privacy Policy update on Aug 16, 2023 <\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/" target=\"_blank\" rel=\"noopener\"><strong>Privacy policy<\/strong><\/a><\/p>\n<p><span style=\"font-weight:400;\">Key updates:<\/span><\/p>\n<ul>\n<li><strong>We elaborated on how we collect and store customer information. Section 1. <\/strong><span style=\"font-weight:400;\">We explained that we may monitor or record the conversations our customers have with Printful customer support via email or chat and that we store this information as long as the customer has an active printful account. <\/span><\/li>\n<\/ul>\n<h2><strong>Norwegian Transparency Act Statement published on June 28, 2023<\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//norwegian-transparency-act-statement/">Norwegian Transparency Act Statement<\/strong><\/a><\/p>\n<p><span style=\"font-weight:400;\">As we\u2019re expanding our operations and entering new markets, we regularly update our policies to comply with new legal requirements and to provide you with more specific and in-depth information on how we provide services and manage our processes and personal data.<\/span><\/p>\n<p><strong>On June 28, 2023, we published the Norwegian Transparency Act Statement. <\/strong><span style=\"font-weight:400;\">Norwegian Act relating to enterprises\u2019 transparency and work on fundamental human rights and decent working conditions (\u201cTransparency Act\u201d) requires large enterprises to publish a statement regarding the results of their due diligence to identify, address, prevent, and limit violations of human rights or decent working conditions.<\/span><\/p>\n<p><strong><span style=\"font-weight:400;\">We published our statement to show that Printful is committed to ensuring ethical and fair-labor practices for all our employees, and we seek and expect our suppliers to do the same.<\/span> <\/strong><\/p>\n<h2><strong>Modern Slavery Act Statement update on June 27, 2023<\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//modern-slavery-act-statement/">Modern Slavery Act Statement <\/strong><\/a><\/p>\n<p><strong>Key updates:<\/strong><\/p>\n<ul>\n<li style=\"font-weight:400;\"><strong>We\u2019ve updated the statement to reflect the most recent updates in our efforts to eradicate slavery and human trafficking.<\/strong><span style=\"font-weight:400;\"> This year, Printful created and launched its own Vendor Compliance Manual, which sets forth various business ethics, product safety, and social responsibility-related requirements and mandates suppliers to ensure compliance throughout their supply chain with all applicable laws that prohibit slavery and human trafficking.<\/span><\/li>\n<\/ul>\n<h2>Affiliate Program Terms of Service update on Feb 23, 2023<\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//affiliate/">Affiliate Program Terms of Service <\/strong><\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>We updated the length of the affiliate commission earning period. Section 5.<\/strong> We\u2019re increasing our affiliate commission earning period from 9 to 12 months.<\/li>\n<\/ul>\n<h2>Creative Services Terms update on February 3, 2023<\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//creative-services/">Creative Services Terms <\/strong><\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>We clarified how we approach third-party copyright use. Section 3.<\/strong> We made minor changes to the terms to clarify that there might be cases when we can\u2019t transfer IP rights to certain elements of a file, for example, if there is a sound used in the file which is copyrighted by another person.<\/li>\n<\/ul>\n<h2>Warehousing &amp; Fulfillment Terms of Service update on Feb 3, 2023<\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Warehousing &amp; Fulfillment Terms of Service<\/strong><\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>We added information on restrictions for warehousing services. Updates to service restrictions and linking FAQs. Section 1, Section 6, Section 7, Section 8, and Section 9.<\/strong> We clarified that not all warehousing services are available in all Printful warehousing locations. We also updated links to related resources that provide up-to-date information on warehousing fees.<\/li>\n<\/ul>\n<h2>Referral Program Terms of Service update on February 3, 2023<\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//referral/">Referral Program Terms of Service<\/strong><\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>We updated the information about which currencies can be used for Referral payments. Section 1 and Section 7.<\/strong> We removed the mention of the currencies we no longer offer for Printful payments. We also adjusted some wording and mentioned that, in some cases, particular currencies may not be available to all Referral persons.<\/li>\n<\/ul>\n<h2>Privacy Policy update on January 23, 2023<\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/" target=\"_blank\" rel=\"noopener\"><strong>Privacy Policy <\/strong><\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>We added instructions on how customers can exercise their rights under the Virginia Consumer Data Protection Act (VCDPA). Section 8.<\/strong> We added instructions on how to request for your data to be deleted.<\/li>\n<\/ul>\n<h2>Terms of Service update on January 12, 2023<\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/" target=\"_blank\" rel=\"noopener\"><strong>Terms of Service<\/strong><\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>We clarified the customer\u2019s right to return pre-designed Printful products. Section 7.<\/strong> We added a paragraph explaining that orders with pre-designed and non-customizable products can be cancelled and returned back to our facilities, and that Printful will refund shipping expenses for these returns. We also clarified the refund-issuing procedure for such products.<\/li>\n<li><strong>We edited the wording to clarify how Printful accepts payments and applies fees. Section 9 and Section 10.<\/strong> We adjusted the wording to clarify how we charge customers for Printful services (SaaS, warehousing, creative services, etc).<\/li>\n<\/ul>\n<h2><strong>Privacy Policy and Data Processing Terms update on January 12, 2023<\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a><\/p>\n<p>Key updates: <\/p>\n<ul>\n<li style=\"font-weight:400;\"><strong>We edited the policy to cover our right to request additional information from our customers to meet OFAC requirements. Section 1. <\/strong><span style=\"font-weight:400;\">We updated the list of personal data we may request from our customers to be able to comply with legal requirements. We specified that this personal data may be passed to the U.S. Department of Treasury\u2019s Office of Foreign Assets Control (OFAC) and other governmental institutions to ensure that our customers aren\u2019t targeted by any sanctions imposed by these institutions.<\/span><\/li>\n<li style=\"font-weight:400;\"><strong>We added a new subsection to cover our right to request personal information from California and Virginia residents. Section 1. <\/strong><span style=\"font-weight:400;\">This section was added to describe what kind of personal information and in which cases we may collect from our customers in California and Virginia, the purposes of collection, and the types of entities with whom we may share such information. <\/span><\/li>\n<li style=\"font-weight:400;\"><strong>We added a new section to provide a Privacy Policy addendum for Virginia residents. Section 8.<\/strong><span style=\"font-weight:400;\"> The new section clarifies Printful\u2019s obligations and Virginia residents\u2019 rights under the Virginia Consumer Data Protection Act (VCDPA).<\/span><\/li>\n<li style=\"font-weight:400;\"><span style=\"font-weight:400;\">We updated the AS \u201cPrintful Latvia\u201d legal address, as well as some wording, numbering of sections, and formatting throughout the policy.<\/span><\/li>\n<\/ul>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//data-processing-terms/">Terms of Service <\/a><\/p>\n<p><span style=\"font-weight:400;\">Key updates:<\/span><\/p>\n<ul>\n<li style=\"font-weight:400;\"><strong>We\u2019ve updated the information on the risks that apply to shipping.<\/strong><span style=\"font-weight:400;\"> Section 11. We specified that if an order we received has a post office box as the delivery address, we can\u2019t guarantee the delivery of this order.<\/span><\/li>\n<li style=\"font-weight:400;\"><strong>We\u2019ve updated our policy to specify in which cases we cover customer losses <\/strong><strong>and added information on how we approach the Account Updater programs.<\/strong><span style=\"font-weight:400;\"> Section 9. We updated the Payments and fees section to emphasize our responsibilities in case of claims, returns, chargebacks, or other customer debts that don\u2019t comply with our policies. <\/span><span style=\"font-weight:400;\">We also added a description on how Printful participates in the Account Updater programs, specifying that by using Printful\u2019s products and services, customers agree to the automatic updates of their credit card information.<\/span><\/li>\n<\/ul>\n<h2><strong>Affiliate Program Terms of Service update on July 13, 2022<\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//affiliate/">Affiliate Program Terms of Service<\/a><\/p>\n<p><span style=\"font-weight:400;\">Key updates:<\/span><\/p>\n<ul>\n<li style=\"font-weight:400;\"><strong>We\u2019ve updated our Affiliate Terms of Service by adding information on how affiliates have to comply with Printful Brand Guidelines.<\/strong><span style=\"font-weight:400;\"> We added the details on how affiliates can use Printful\u2019s name, trademark, logo, or other identifying materials. We also updated the information on how affiliate commission payments are processed. <\/span><\/li>\n<\/ul>\n<h2><strong>Modern Slavery Act Statement update on June 30, 2022<\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//modern-slavery-act-statement/">Modern Slavery Act Statement <\/a><\/p>\n<p><span style=\"font-weight:400;\">Key updates:<\/span><\/p>\n<ul>\n<li><strong>We\u2019ve updated the statement to match our Code of Conduct by including the information on how we collaborate with our suppliers. <span style=\"font-weight:400;\">Our Supplier Code of Conduct sets forth our standards and expectations with respect to key areas of corporate responsibility, including a requirement for our suppliers not to support forced labor and not to collaborate with organizations that use illegal employment practices. <\/span><\/strong><\/li>\n<\/ul>\n<h2><strong>Return Policy update on June 3, 2022<\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//returns/">Return Policy<\/a><\/p>\n<p><span style=\"font-weight:400;\">Key updates:<\/span><\/p>\n<ul>\n<li><strong>Updated information on the time period within which items can be returned. <\/strong><span style=\"font-weight:400;\">The policy now states that any return claims for items must be submitted within 30 days after the product was received, contrary to the previously stated 4 weeks. <\/span><\/li>\n<\/ul>\n<h2><strong>Warehousing &amp; Fulfillment Terms of Service update on June 3, 2022<\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Warehousing &amp; Fulfillment Terms of Service<\/a><\/p>\n<p><span style=\"font-weight:400;\">Key updates:<\/span><\/p>\n<ul>\n<li style=\"font-weight:400;\"><strong>We\u2019ve removed one of the warehouse locations for same-day fulfillment.<\/strong> <strong>Section 7. <\/strong><span style=\"font-weight:400;\">Our facility in Dallas, Texas, no longer offers the option to stock inventory, and same-day fulfillment isn\u2019t available at our Dallas warehouse. We\u2019ve specified requirements for same-day fulfillment and added that same-day fulfillment is not available on weekends. <\/span><\/li>\n<li style=\"font-weight:400;\"><strong>Added a new warehouse location. Section 9. <\/strong><span style=\"font-weight:400;\">Custom packaging is now available for storage in our Los Angeles warehouse.<\/span><\/li>\n<li style=\"font-weight:400;\"><strong>We\u2019ve updated the wording in sections 7 and 9.<\/strong><\/li>\n<\/ul>\n<h2><strong>Terms of Service and Brand Ambassador Terms of Service update on May 31, 2022<\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Terms of Service<\/a><\/p>\n<p><span style=\"font-weight:400;\">Key updates:<\/span><\/p>\n<ul>\n<li><strong>We\u2019ve removed the list of the countries and regions that currently are the target of embargoes or sanctions.<\/strong> <strong>Section 3. <\/strong><span style=\"font-weight:400;\">The number of sanctioned countries and regions is evergrowing, and we will be updating this information outside of our Terms of Service (in the related Help Center articles). Sanctions and embargo rules still apply to all outgoing orders.<\/span><\/li>\n<\/ul>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//brand-ambassador/">Brand Ambassador Terms of Service<\/a><\/p>\n<p><span style=\"font-weight:400;\">Key updates:<\/span><\/p>\n<ul>\n<li style=\"font-weight:400;\"><strong>We\u2019ve removed the list of the countries and regions that currently are the target of embargoes or sanctions.<\/strong> <strong>Section 1. <\/strong><span style=\"font-weight:400;\">The number of sanctioned countries and regions is evergrowing, and we will be updating this information outside of our Terms of Service (in the related Help Center articles). Sanctions and embargo rules still apply to all outgoing orders. <\/span><\/li>\n<\/ul>\n<h2><strong>Warehousing &amp; Fulfillment Terms of Service update on February 9, 2022<\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Warehousing &amp; Fulfillment Terms of Service<\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>Added conditions for international shipping from the UK facility<\/strong>. Section 7. We\u2019ve specified that it\u2019s currently not possible to send international shipments from our Birmingham warehouse.<\/li>\n<\/ul>\n<h2><strong>Warehousing &amp; Fulfillment Terms of Service update on January 17, 2022<\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Warehousing &amp; Fulfillment Terms of Service<\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>Added a new warehouse location. <\/strong>Section 8 and Section 9. Packaging inserts and custom packaging are now available for storage in our Tijuana warehouse.<\/li>\n<\/ul>\n<h2><strong>Warehousing &amp; Fulfillment Terms of Service update on November 26, 2021<\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Warehousing &amp; Fulfillment Terms of Service<\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>Added a new warehouse location for same-day fulfillment. <\/strong>Section 7<strong>.<\/strong> Same-day fulfillment is now available for products within our Dallas warehouse.<\/li>\n<li><strong>Added a new warehouse location. <\/strong>Section 8 and Section 9. Packaging inserts and custom packaging are now available for storage in our Dallas warehouse.<\/li>\n<\/ul>\n<h2><strong>Terms of Service update on November 22, 2021<\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/" target=\"_blank\" rel=\"noopener\">Terms of Service<\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li>We've updated the wording in the section on Copyright and Trademark Responsibility.<\/li>\n<\/ul>\n<h2><strong>Terms of Service update on November 16, 2021<\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/" target=\"_blank\" rel=\"noopener\">Terms of Service<\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li>We've made changes throughout our Terms of Service to include the United Kingdom<\/li>\n<li>We've updated section 7 on your rights in the case of lack of conformity<\/li>\n<\/ul>\n<h2><strong>Warehousing &amp; Fulfillment Terms of Service update on November 15, 2021<\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Warehousing &amp; Fulfillment Terms of Service<\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>Added a new warehouse location for same-day fulfillment. <\/strong>Section 7. Same-day fulfillment is now available within our Birmingham warehouse.<\/li>\n<li><strong>Added a new warehouse location. <\/strong>Section 8 and Section 9. Packaging inserts and custom packaging are now available for storage in our Birmingham warehouse.<\/li>\n<\/ul>\n<h2><strong>Warehousing &amp; Fulfillment Terms of Service update on November 9, 2021<\/strong><\/h2>\n<p><strong><a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Warehousing &amp; Fulfillment Terms of Service<\/a><\/strong><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>Introduced a new custom packaging type. Section 9.<\/strong> We\u2019ve added a paper mailer as an acceptable custom packaging option to stock with our Warehousing Services.<\/li>\n<\/ul>\n<h2><strong>Subscription Terms of Service updates on October 27, 2021<\/strong><\/h2>\n<p><strong>As we\u2019ve launched a new subscription plan, Printful Plus, we modified our Subscription Terms of Service to fit more than one Subscription Plan. <\/strong><\/p>\n<p><strong><a href=https://www.printful.com/"https:////www.printful.com//policies//subscription-terms-of-service/">Subscription Terms of Service<\/a><\/strong><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>Sections 2 \u201cSubscription Services\u201d and 3 \u201cRight to change Subscription Plans and how it works\u201d. <\/strong>We\u2019ve added information on the process of changing the type of subscription.<\/li>\n<li><br \/><strong>Section 4 \u201cPaid Subscription term and payments\u201d.<\/strong>We've added more information about how change or cancellation of a Subscription Plan works and emphasized that no refunds will be provided for the unused time of subscription.<\/li>\n<\/ul>\n<h2>Terms of Service and Creative Services Terms of Service updates on October 18, 2021<\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/" target=\"_blank\" rel=\"noopener\">Terms of Service<\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>Section 13. We\u2019ve added information about holds and order cancellation.<\/strong> Order is held in case there are print file issues, security concerns, we need to confirm an address, or in case of any similar issues. If the issue is not resolved within 30 days, orders on hold are automatically cancelled.<\/li>\n<\/ul>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//creative-services/">Creative Services Terms of Service<\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>Section 2. We\u2019ve added information about holds for Services and cancellation of ordered Services.<\/strong> Holds are put in case we suspect that there's potential infringement of third party rights from your side. If the provision of any Service is held due to the above-mentioned issues, you're given 30 days to resolve the issue. If the issue is not resolved within 30 days, the provision of Services ordered will be canceled.<\/li>\n<\/ul>\n<h2>Privacy Policy and Data Processing Terms updates on October 8, 2021<\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/" target=\"_blank\" rel=\"noopener\">Privacy policy<\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>More detailed explanation of personal data processing. Section 1.<\/strong> Our Privacy Policy now provides an even clearer and more detailed explanation of the types, scope, and purpose of the personal data we process. If you're using our services for personal use, visit our website, or contact our support staff, this policy lists the ways we may receive and process your personal data.<\/li>\n<li><strong>California Privacy Rights (for residents of the State of California) now is Privacy Policy Addendum for California Residents.<\/strong> We have provided more details about how and for what purpose we are processing personal information. We've also explained the rights of the residents of the State of California under the California Consumer Privacy Act.<\/li>\n<\/ul>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//data-processing-terms/" target=\"_blank\" rel=\"noopener\">Data procesing terms<\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li>We've made changes in accordance with the European Commission Implementing Decision (EU) 2021\/914 of 4 June 2021 on standard contractual clauses for the transfer of personal data to third countries under Regulation (EU) 2016 \/ 679.<\/li>\n<\/ul>\n<h2>Terms of Service update on August 23, 2021<\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Terms of Service<\/strong><\/a><\/p>\n<p>Key updates: <\/p>\n<ul>\n<li><strong>Introduced a new content takedown request form. <\/strong>Section 3F. To improve your experience with Printful, we've introduced a new online form that both you and third parties can fill out for content takedown requests: <a href=https://www.printful.com/"https:////www.printful.com//policies//dmca/">https:////www.printful.com//policies//dmca./n/n

Warehousing &amp; Fulfillment Terms of Service update on July 7, 2021<\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Warehousing &amp; Fulfillment Terms of Service<\/strong><\/a><\/p>\n<p>Key updates: <\/p>\n<ul>\n<li><strong>Added a new requirement for warehouse products sold across borders. <\/strong>Section 7. We\u2019ve indicated that you\u2019re required to add Harmonized System (HS) codes to your warehoused products and their variants. Exceptions where the code isn\u2019t required: pack-ins and custom packaging, domestic shipments, and shipments between the EU member states.<\/li>\n<\/ul>\n<h2><strong>Return Policy update on June 15, 2021<\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//returns/" target=\"_blank\" rel=\"noopener\"><strong>Return Policy<\/strong><\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>Updated information on products returned by customers. <\/strong>The policy now includes exceptions for customers residing in Brazil.<\/li>\n<\/ul>\n<h2><strong>Warehousing &amp; Fulfillment Terms of Service update on Jun 2, 2021 <\/strong><\/h2>\n<p><strong>We\u2019ve added information about storing custom packaging, updated acceptable product dimensions, specified packaging insert dimensions, and organized information about packaging inserts.<\/strong><\/p>\n<p><strong><a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/" target=\"_blank\" rel=\"noopener\">Warehousing &amp; Fulfillment Terms of Service<\/a><\/strong><\/p>\n<p>Key updates: <\/p>\n<ul>\n<li><strong>Updated acceptable product dimensions<\/strong>. Section 1.<br \/>To broaden product storing possibilities, we\u2019ve increased the maximum accepted product dimensions to 18 \u00d7 18 \u00d7 17 in. (46 \u00d7 46 \u00d7 43 cm), measured L \u00d7 W \u00d7 H. We\u2019ve also specified that we won\u2019t be able to accept products weighing more than 700 oz. (19.8 kg).<br \/><br \/><\/li>\n<li><strong>Reorganized and specified information about packaging inserts (\u201cpack-ins\u201d)<\/strong>. Section 8.<br \/>We\u2019ve added subtitles to help oversee information. We\u2019ve also specified packaging insert dimensions by noting which dimensions attribute to length, width, and height. There\u2019s more information on packaging insert service limitation regarding fulfillment centers.<br \/><br \/><\/li>\n<li><strong>Added a new section about custom packaging<\/strong>. Section 9.<br \/>Our terms are updated with information about custom packaging storing requirements, pricing, and availability.<\/li>\n<\/ul>\n<h2><strong>Affiliate Terms of Service update on February 16, 2021 <\/strong><\/h2>\n<p><strong><a href=https://www.printful.com/"https:////www.printful.com//policies//affiliate/">Affiliate Terms of Service<\/a><\/strong><\/p>\n<p>Key update: <\/p>\n<ul>\n<li><strong>Restrictions imposed on affiliate partners.<\/strong> Section 7.<br \/>We require our affiliate partners to acknowledge that they will not be targets of trade, financial, and economic sanctions, and do not appear on sanctions-related lists.<\/li>\n<\/ul>\n<h2>Warehousing &amp; Fulfillment Terms of Service update on Dec 16, 2020<\/h2>\n<p>We\u2019ve added same-day fulfillment terms and conditions.<\/p>\n<p><strong><a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Terms of Service: Warehousing &amp; Fulfillment <\/a><\/strong><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>Added conditions for same-day fulfillment eligibility<\/strong>. Section 7.<br \/>We\u2019ve specified terms to qualify for same-day fulfillment. There will be cases where same-day fulfillment may become unavailable and Printful won\u2019t be held liable for that. We\u2019ve also described conditions when Printful is required to refund certain fees if the same-day fulfillment hasn\u2019t been carried out.<\/li>\n<\/ul>\n<h2><strong>Policy updates on December 8, 2020 <\/strong><\/h2>\n<p><strong><a href=https://www.printful.com/"https:////www.printful.com//policies//affiliate/">Affiliate Terms of Service<\/a><\/strong><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>Clarifications on eligible affiliate partners.<\/strong> Section 1.<br \/>We\u2019ve added partner restrictions to clarify who\u2019s eligible to join our affiliate program.<\/li>\n<\/ul>\n<h2><strong>Policy updates on October 30 and November 2, 2020 <\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Terms of Service<\/strong><\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li><strong>Order outsourcing.<\/strong> Section 5(D) and Section 20.<br \/>Our terms are updated with information about possible engagement of third party manufacturers to perform any services Printful offers in case these services cannot be fulfilled at our own fulfillment centers or if it makes more sense to fulfill them at our partner facilities (such as but not limited to Japan and Australia).<br \/><br \/><\/li>\n<li><strong>Product Alternatives.<\/strong> Section 12.<br \/>We've added information about Product Alternatives, a feature that offers a comparable replacement to the product ordered, which might apply if the product is out of stock and you (as a Merchant) haven't opted out of Product Alternatives in your store settings. If you haven't opted out, please inform your customers that their orders may include product alternatives. <\/li>\n<\/ul>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/">Privacy Policy<\/strong><\/a><\/p>\n<ul>\n<li>We've updated our Privacy Policy in line with the order outsourcing update mentioned above: the details you provide us while using our services may be shared with third-party manufacturing services we partner with. <\/li>\n<\/ul>\n<h2><strong>Warehousing &amp; Fulfillment Terms of Service update on Oct 22, 2020<\/strong><\/h2>\n<p>We've updated our list of product restrictions.<\/p>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Terms of Service: Warehousing &amp; Fulfillment <\/strong><\/a><\/p>\n<p>Key updates: <\/p>\n<ul>\n<li><strong>Added new products and materials we won't accept. Section 2.<\/strong><br \/>Our product restrictions will now include glass, live plants, and liquids.<\/li>\n<\/ul>\n<h2><strong>Terms of Service update on August 17, 2020 <\/strong><\/h2>\n<p><strong><a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Terms of Service<\/a><\/strong><\/p>\n<p>Key updates: <\/p>\n<ul>\n<li>We've added information about age restrictions if you are an individual residing in Japan. Section 1.<\/li>\n<\/ul>\n<h2><strong>Warehousing &amp; Fulfillment Terms of Service update on August 12, 2020 <\/strong><\/h2>\n<p>As we're improving our branding services, particularly pack-ins, we want to provide you with more specific and in-depth information on how we provide those services.<\/p>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Terms of Service: Warehousing &amp; Fulfillment <\/strong><\/a><\/p>\n<p>Key updates: <\/p>\n<ul>\n<li><strong>Added a new section about packaging inserts (\u201cpack-ins\u201d). Section 8.<\/strong><br \/>Our terms are updated with information about pack-in storing requirements, pricing, and availability.<\/li>\n<\/ul>\n<h2><strong>Return Policy update on May 21, 2020 <\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//returns/" target=\"_blank\" rel=\"noopener\"><strong>Return Policy<\/strong><\/a><\/p>\n<p>Key updates: <\/p>\n<ul>\n<li>We've specified that any returned orders with facemasks won\u2019t be available for reshipping and will be disposed of.<\/li>\n<\/ul>\n<h2><strong>Return Policy update on May 15, 2020 <\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//returns/" target=\"_blank\" rel=\"noopener\"><strong>Return Policy<\/strong><\/a><\/p>\n<p>Key updates: <\/p>\n<ul>\n<li>We've added that Printful reserves the right to refuse returns for sealed goods which were unsealed after delivery, making them unsuitable for return due to health protection or hygiene reasons.<\/li>\n<\/ul>\n<h2><strong>Return Policy update on April 30, 2020 <\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//returns/" target=\"_blank\" rel=\"noopener\"><strong>Return Policy<\/strong><\/a><\/p>\n<p>Key updates: <\/p>\n<ul>\n<li>We've added that if you haven't registered an account on <a href=https://www.printful.com/"https:////www.printful.com///" target=\"_blank\" rel=\"noopener\">printful.com<\/a> and added a billing method, you hereby agree that any returned orders due to the wrong shipping address or a failure to claim the shipment won\u2019t be available for reshipping and will be donated to charity.<\/li>\n<\/ul>\n<h2><strong>Creative Services Terms of Service update on March 30, 2020<\/strong><\/h2>\n<p>To define the workflow of our creative services and clarify your rights, we're issuing Creative Services Terms of Service that apply to Graphic Design, Video Production, and Ecommerce Photography Services.<\/p>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//creative-services/" target=\"_blank\" rel=\"noopener\"><strong>Creative Services Terms of Service<\/strong><\/a><\/p>\n<p>Key provisions:<\/p>\n<ul>\n<li><strong>Description of the service workflow. Section 1.<br \/><\/strong>We've established the general process of how Printful's Creative Services work, including details on requesting services and end file (design, photo, or video) revision, improvement, delivery, and storing.<br \/><br \/><\/li>\n<li><strong>Information about payments and refunds. Section 2.<br \/><\/strong>We've explained our refund policy for service requests where Printful has started the work or can't carry out the request. We've also defined the process to order and receive product samples for photography files containing your products.<br \/><br \/><\/li>\n<li><strong>Explanation of intellectual property rights. Section 3.<br \/><\/strong>We've deemed you to be the sole author of the file, thus enabling you to register the rights to end files in the US Copyright Office or elsewhere.<br \/><br \/><\/li>\n<li><strong>The delivery of the end file. Section 4.<br \/><\/strong>We've explained that you are subject to an additional 20% of the service cost in cases where you change the idea described in your service request or wish to change the design draft, add additional elements, etc. that you didn't communicate to Printful before starting the Service.<br \/><br \/><\/li>\n<li><strong>Information about turnover times. Section 5.<br \/><\/strong>We've indicated that if you haven't responded about necessary improvements within a three-month period from the date when Printful submits the design draft for your review, Printful then considers that you accept the design draft and delivers it as the end file.<br \/><br \/>We've also included some other sections, such as Indemnity, Law and jurisdiction, Modifications, and General (<strong>Sections 6, 7, 8, 9)<\/strong>, that are in line with the provisions already laid out in Printful's <a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/" target=\"_blank\" rel=\"noopener\">Terms of Service<\/a>.<\/li>\n<\/ul>\n<h2><strong>Affiliate Terms of Service update on March 10, 2020 <\/strong><\/h2>\n<p>To ensure transparency and avoid confusion in our Affiliate Program, we're updating our Affiliate Terms of Service. <br \/><br \/><strong><a href=https://www.printful.com/"https:////www.printful.com//policies//affiliate/">Affiliate Terms of Service<\/a><\/strong><\/p>\n<p>Key updates: <\/p>\n<ul>\n<li>Clarifications on the scope of eligible integrations. Section 5<br \/>As we are constantly adding new integrations with ecommerce platforms, we have amended this paragraph to synchronize it with <a href=https://www.printful.com/"https:////www.printful.com//integrations/" target=\"_blank\" rel=\"noopener\">our list of integrations<\/a>. This way, it is easier for affiliates to keep up to date with all the changes in the available integrations.<\/li>\n<li>No options for real-time sales tracking. Sections 5 and 6<br \/>The Affiliate Dashboard tracks affiliate commissions that have been credited to an affiliate. To bring more clarity, we have removed reference to real-time tracking since affiliate commissions will be credited only once all items of a customer\u2019s order are fully shipped. <\/li>\n<li>Clarifications on paid traffic. Section 8. <br \/>Some affiliates wish to engage in pay-per click-activities, so we have updated the paragraph to be more specific about rules regarding such activities (e.g. emphasizing prohibition of direct linking, bidding on branded keywords, and sending incentives traffic from coupon sites).<\/li>\n<\/ul>\n<h2><strong>Privacy Policy update on March 6, 2020 <\/strong><\/h2>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/">Privacy Policy<\/strong><\/a><\/p>\n<p>Key updates: <\/p>\n<ul>\n<li>Privacy Shield (EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework). Section 8.<br \/>We have included a section to inform you that Printful participates in and has certified with the Privacy Shield.<br \/>We have also explained in detail Printful rights for the processing of your personal information (including data transfer) from the EU, UK, or Switzerland to the United States, and our responsibilities to be in compliance with the Privacy Shield principles.<\/li>\n<\/ul>\n<h2><strong>Cookie Policy update on February 21, 2020 <\/strong><\/h2>\n<p>Following the newest legal guidelines on cookies and similar technology, we have updated our Cookie Policy.<br \/><br \/><strong><a href=https://www.printful.com/"https:////www.printful.com//policies//cookies/" target=\"_blank\" rel=\"noopener\">Cookie Policy<\/a><br \/><br \/><\/strong>Key updates:<strong><br \/><\/strong><\/p>\n<ul>\n<li>More detailed explanation of mandatory and performance cookies and their purpose.<br \/><br \/><\/li>\n<li>We have clarified the lifespan of each cookie category to inform website visitors on how long the cookies may be stored in their devices.<\/li>\n<\/ul>\n<h2><strong>Warehousing &amp; Fulfillment Terms of Service update on November 22, 2019 <\/strong><\/h2>\n<p>To improve our services and ensure transparency in our processes, we're updating our Warehousing &amp; Fulfillment Terms of Service.<br \/><br \/><\/p>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Terms of Service: Warehousing &amp; Fulfillment <\/strong><\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li>Added an explanation of the period during which you store your warehousing goods. Section 3.<br \/>We explained that as long as you follow timely payments you may continue to use our warehousing services to store your goods.<br \/><br \/><\/li>\n<li>Added a new section with details on the Warehouse Receipt. Section 4.<br \/>We updated the information included in the invoice you receive upon your warehousing product delivery and named this document Warehouse Receipt. From now on you'll have to present this document to us should you ever wish to retrieve your warehoused goods from our warehouse. <br \/><br \/><\/li>\n<li>Explained your responsibilities and limits in more detail. Section 5.<br \/>We explained in greater detail our liability limits to the goods you warehouse with us should they be damaged or lost. Our liability for such goods is limited to the amount stated in the Warehouse Receipt.<br \/><br \/><\/li>\n<li>More detailed information on the removal of warehoused goods in case of non-payments. Section 6 (previously, 5).<br \/>We explained in more detail the process of your product removal in situations where you haven't made a payment for the warehousing service. Should you ever be in a situation like this, remember that we'll have the right to dispose of and\/or donate your products to charity and by using our warehousing service you waive your right to collect royalties or fees regarding your products.<br \/><br \/><\/li>\n<li>Added a new section with details on the warehousing service termination. Section 8.<br \/>We included an in-depth explanation on our rights to terminate our obligations to store your products at any time with or without a cause, especially in cases where you violated these terms. We also added details on your obligation to provide payment of any outstanding charges owed to Printful and removing products from our warehousing facilities within a period stated in our notice (see related information in Section 10).<br \/><br \/><\/li>\n<li>Added a new section with details on our lien against your products. Section 9.<br \/>We'll have a lien on your warehoused products as security. Should there be a case where you owe us payments for warehousing services, we'll have the right to sell the products stored in our warehousing in enforcement of our lien.<br \/><br \/><\/li>\n<li>Added a new section with clauses on warehoused product abandonment. Section 10.<br \/>Our terms are updated with your obligation to remove (retrieve or request disposal of) your warehoused products in case where we terminate the warehousing services upon contacting you with a written notice. In cases where you decide not to take any action, we'll send out a second notice and should you ignore that as well, all your stored products will be deemed abandoned and all their rights transferred to us. We won't have an obligation to sell your products but if we do, we'll have the right to retain all sale proceeds.<br \/><br \/><\/li>\n<li>Details on court location, should any dispute or claim arise. Section 12.<br \/>We hope this never happens, but in case of any dispute between you and Printful, it will be resolved by a court located in the State of North Carolina, USA.<\/li>\n<\/ul>\n<h2><strong>Policy update on November 20, 2019 <\/strong><\/h2>\n<p>As we're expanding our operations and entering new markets, we regularly update our Terms of Service and Privacy Policy to provide you with more specific and in-depth information on how we provide services and manage our processes and personal data.<\/p>\n<p><br \/><a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Terms of Service: General <\/strong><\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li>Improved procedure of reporting intellectual property infringement. Section 3 (E).<br \/>We respect and highly value the creative freedom of you and others. We've made the procedure of reporting intellectual property infringement easier to understand and provided details on what information you need to submit. <br \/><br \/><\/li>\n<li>In-depth explanation of the limits of our liability and warranty. Sections 5 (D-E), 6 and 7.<br \/>We've explained in greater detail what we can and cannot guarantee you regarding our Products and Services\u2014our limits of liability and warranty. Please note that in most cases our liability is limited to either replacing the damaged or defective Product or refunding you.<br \/><br \/><\/li>\n<li>Details on currencies and payments. Section 9.<br \/>Our Terms now reflect the possibility of choosing a preferred currency on our website and how it affects fees and payments. We've also added additional information on how we handle payments and fees in general. <br \/><br \/><\/li>\n<li>Details on dispute resolution. Sections 17 and 18.<br \/>We hope this never happens, but in case of any dispute between you and Printful, it will be subject to arbitration administered by the American Arbitration Association applying the laws of the State of North Carolina. The only exception to this are users residing in the European Economic Area and Switzerland who, in addition to being subject to the law of the Republic of Latvia, may also rely on mandatory provisions of the law of the country in which they reside.<br \/><br \/><\/li>\n<\/ul>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//data-processing-terms/">Terms of Service: Data processing terms<\/strong><\/a> <\/p>\n<p>Key updates: <\/p>\n<ul>\n<li>Details on the type of data we process. Section 3.<br \/>We've updated the information on the types of personal data we process as a data processor to give a better understanding of what personal data we may receive while providing our services.<\/li>\n<\/ul>\n<ul>\n<li>List of sub-processors. Section 7.<br \/>We've added the possibility for our customers to request the list of sub-processors we have engaged and follow any future changes in this list.<\/li>\n<\/ul>\n<ul>\n<li>Obligations as Controller and Processor. Sections 4, 5 and 6.<br \/>To clarify our mutual obligations and duties in relation to personal data processing, we have made the documentation easier to understand, and added more specific duties for both our customers and Printful.<\/li>\n<\/ul>\n<ul>\n<li>Clauses on the international transfer of personal data. Section 7 and Schedule 1.<br \/>To address the consequences of Brexit and other cases of international data transfer, we have incorporated standard contractual clauses for data transfers between EU and non-EU countries. For this purpose we have also added a description of our internal technical and organisational security measures.<\/li>\n<\/ul>\n<p> <\/p>\n<p><a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/">Privacy Policy<\/strong><\/a><\/p>\n<p>Key updates:<\/p>\n<ul>\n<li>More detailed explanation of personal data processing. Section 1.<br \/>Our Privacy Policy now provides an even clearer and more detailed explanation of the types, scope, and purpose of the personal data we process. If you're using our services for personal use, visit our website, or contact our support staff, this policy lists the ways we may receive and process your personal data. <\/li>\n<\/ul>\n<ul>\n<li>California Privacy Rights (for residents of the State of California). Section 7.<br \/>We have included a section to explain in detail the rights of the residents of the State of California under the California Consumer Privacy Act.<\/li>\n<\/ul>\n<p>If you have any questions about our Terms of Service and Policies, feel free to reach out to <a href=https://www.printful.com/es/policies/\"mailto:support-es@printful.com\">support-es@printful.com.","activeFrom":null,"activeTill":null,"iconUrl":"https:////files.cdn.printful.com//upload//icons-item-svg-file//ce//ce4a75cf5d01cfd462d2c8c8a2cde253","createdAt":"2024-01-02 14:39:24","updatedAt":"2024-01-02 15:12:46"},{"id":80,"title":"IP Registry","subtitle":"Join our IP Registry to safeguard your copyrights and trademarks","slug":"ip-registry","langSlug":"\/es\/policies\/ip-registry","isNew":1,"isHidden":0,"isUpdated":0,"isDownloadable":0,"categoryId":2,"position":4,"contextId":"76d2f62a598691408b13186adc18504e","relevantPolicies":null,"text":null,"activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/82\/82f9ddc3387bee27d25caff5bd9fad67_t?v=8895d766d38464e7185f2f4f7518dce4","createdAt":"2025-09-30 13:37:29","updatedAt":"2025-10-01 13:38:06"},{"id":58,"title":"Norwegian Transparency Act Statement","subtitle":"Printful\u2019s statement on preventing violations of human rights or decent working conditions for all our employees.","slug":"policies\/norwegian-transparency-act-statement","langSlug":"\/es\/policies\/norwegian-transparency-act-statement","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":1,"categoryId":6,"position":5,"contextId":"ed5e10b63f92060fb7424fce7fe6935e","relevantPolicies":["81fec1e1054abe6435d4c2fb5d86001f","75103d87497b8c12ba4348c6d4401d17","d1c43ac3106e670275fdbe0767b80606","06069f8187a42c2372a2ef22159a4d05","6c8a3dfbc03d21bbab3ee64f11225eee"],"text":"<span class='wysiwyg pf-d-block'><p><span style=\"font-weight:400;\"><em>Last updated on June 28, 2023<\/em><br \/><br \/>Norwegian Act relating to enterprises\u2019 transparency and work on fundamental human rights and decent working conditions (\u201cTransparency Act\u201d) requires large enterprises to publish a statement regarding the results of their due diligence to identify, address, prevent and limit violations of human rights or decent working conditions.<\/span><\/p>\n<p><span style=\"font-weight:400;\">Printful is committed to ensuring ethical and fair-labor practices within our own operations and we seek and expect from our suppliers to do the same. The below listed statement refers to Printful\u2019s efforts in this area in 2022.<\/span><\/p>\n<h2><strong>1. The structure of our organization, business, and supply chain<\/strong><\/h2>\n<p><span style=\"font-weight:400;\">Printful is an on-demand order fulfillment and dropshipping company with teams working in North America and Europe, and with partners in Japan, Australia, China, and Brazil. We also contract a wide variety of various suppliers located in the US, the EU, and other countries and regions to provide us with the production materials.<\/span><\/p>\n<p><span style=\"font-weight:400;\">Printful is also a member of Sedex, a global membership organization dedicated to driving improvements in ethical and responsible business practices in global supply chains. This membership allows us to map our supply chain to multiple tiers (such as workforce profiles, countries of operations and the suppliers for each component of our products and services), and gather key ethical data from our suppliers.<\/span><\/p>\n<h2><strong>2. Printful policies and procedures in relation to human rights and decent working conditions<\/strong><\/h2>\n<p><span style=\"font-weight:400;\">We seek from our suppliers a commitment to comply with all applicable laws that prohibit slavery and human trafficking. Printful developed its Vendor Compliance Manual\u2014a document that will be launched in 2023 and which our vendors will need to acknowledge to ensure they share the same values as us in regards to human rights, labor conditions, ethical business practices, as well as other important areas. <\/span><\/p>\n<h2><strong>3. Due diligence processes<\/strong><\/h2>\n<p><span style=\"font-weight:400;\">Sedex pre-screening reports and risk assessment tool allows us to identify and compare risks related to our suppliers across the world (by country and sector, and find out if products from certain countries have a high risk of forced labor). We ask our suppliers to complete a Self-Assessment Questionnaire (SAQ), which helps us gather information on site\u2019s working conditions and operational activities associated with modern slavery risks, such as use of labor providers and payment of recruitment fees. Sedex e-Learning allows Printful and our suppliers to complete training on labor standards and prevention of forced labor. <\/span><\/p>\n<p><span style=\"font-weight:400;\">With the launch and implementation of Vendor Compliance Manual in 2023, all suppliers will have to acknowledge Printful\u2019s Code of Conduct and also agree with certain social responsibility requirements, including need to perform factory audits and submit copies of those to Printful so we can verify there are no material non-compliances found in vendor\u2019s operations. If a vendor fails to comply with the requirements set by the Manual, Printful will reserve the right to terminate the partnership.<\/span><\/p>\n<h2><strong>4. Due diligence findings<\/strong><\/h2>\n<p><span style=\"font-weight:400;\">Efforts in 2022 have been focused on developing and preparing for launch of our Vendor Compliance Manual in 2023. We also started to more systematically gather and review various certifications and factory audits from our suppliers and made first progress in creating our supplier directory to gain better oversight of our supply chain.<\/span><\/p>\n<p><span style=\"font-weight:400;\">In case of questions or concerns regarding human rights or decent working conditions in our operations, members of the public are encouraged to contact Printful Compliance team at compliance@printful.com<\/span><\/p>\n<p> <\/p>\n<p><span style=\"font-weight:400;\">June 22, 2023<\/span><\/p>\n<p> <\/p>\n<p><span style=\"font-weight:400;\">Lauris Liberts, Chairperson of the Board<\/span><\/p>\n<p><span style=\"font-weight:400;\">Zane Levsa, Member of the Board<\/span><\/p>\n<p><span style=\"font-weight:400;\">Adam Fuller, Member of the Board<\/span><\/p>\n<p><span style=\"font-weight:400;\">Nils Melngailis, Member of the Board<\/span><\/p>\n<p><span style=\"font-weight:400;\">Ernst Teunissen, Member of the Board<\/span><\/p>\n<p><span style=\"font-weight:400;\">Alexander C. Saltonstall, Member of the Board<\/span><\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601_t?v=8936d333ebfe8ad37e135cc1dcea671a","createdAt":"2024-02-14 13:19:38","updatedAt":"2024-02-14 13:24:27"},{"id":53,"title":"Legal Imprint","subtitle":"Here\u2019s some of our legal information we need to display","slug":"policies\/legal-imprint","langSlug":"\/es\/politicas\/informacion-legal","isNew":0,"isHidden":0,"isUpdated":1,"isDownloadable":0,"categoryId":1,"position":5,"contextId":"971e5f40cebb8b8be1216fd2c7b0697d","relevantPolicies":null,"text":"<span class='wysiwyg pf-d-block'><h2>Legal Imprint<\/h2>\n<p> <\/p>\n<p><strong>Printful, Inc.<\/strong> <br \/>11025 Westlake Dr., Charlotte, NC 28273, USA <br \/>Email: <a href=https://www.printful.com/es/policies/\"mailto:legal@printful.com\">legal@printful.com <br \/>CEO: Alex Saltonstall<br \/>TAX ID: 90-0674740.<br \/><br \/>Printful website is hosted by Amazon Web Services EMEA SARL, a Luxembourg-based entity with an office at 38 Avenue John F. Kennedy, L-1855 Luxembourg.<\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/50\/50c43263f438548fb074006016598b64","createdAt":"2024-02-14 13:17:09","updatedAt":"2024-02-14 13:17:27"},{"id":84,"title":"IP Policy","subtitle":"The do\u2019s and don'ts of IP-related content you want to submit to Printful","slug":"policies\/intellectual-property-policy","langSlug":"\/es\/policies\/intellectual-property-policy","isNew":1,"isHidden":0,"isUpdated":0,"isDownloadable":0,"categoryId":2,"position":5,"contextId":"616c88940be705c9965d12f71f3f1397","relevantPolicies":["49c2112cf38f2160c0a678a2fb9e8ce2","ba5304d669e555069ecbe4d9c75421a6"],"text":"<h1>Intellectual Property Policy<\/h1>\n<p><em>Last updated on October 1, 2025<\/em><\/p>\n<p>This Intellectual Property Policy (the \u201cIPP\u201d) outlines the responsibilities and rights of Merchants and registered and non-registered Users (Merchants and Users collectively within this IPP, the \u201cUsers,\u201d as defined in Section A below) of Printful Inc.\u2019s (\u201cPrintful\u2019s\u201d) applications, software, products, and services (collectively, the \u201cService\u201d) with regard to the intellectual property of third-party rights holders, Users, and Printful. This document is an important contract between Printful and Users, and as such, we have tried to make it as clear as possible. In addition to the full legal terms and text, we have provided short non-binding summaries with each clause. These summaries do not aim to replace the full text. For the avoidance of doubt, \u201cintellectual property\u201d (\u201cIP\u201d) (refers to copyrights, patents, patent disclosures and inventions (whether patentable or not), trademarks, trade secrets, know-how and other confidential information, trade dress, trade names, and all other such rights.<\/p>\n<h2>A. Definitions<\/h2>\n<p><strong>Summary:<\/strong> These terms are used throughout this IPP and it\u2019s important that you understand what we are referring to when we use them.<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p>Terms not defined in this section shall have the meaning provided elsewhere in the Printful\u2019s <a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Terms of Service<\/a>.<\/p>\n<ul>\n<li>\n<p>\u201cAgreement\u201d refers, collectively, to all the terms, conditions, and notices contained or referenced in this IPP and all other operating rules, policies, including Printful\u2019s <a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Terms of Service<\/a> and <a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/">Privacy Policy<\/a>, and procedures that we may publish from time to time on the Site.<\/p>\n<\/li>\n<li>\n<p>\u201cContent\u201d refers to content accessed, featured or displayed through the Site, including without limitation text, data, articles, images, photographs, graphics, software, applications, designs, features, and other materials that are available on the Site or otherwise available through the Services. \u201cContent\u201d also includes Services and any text, data, articles, images, photographs, graphics, software, applications, designs, features, and other materials uploaded or otherwise provided (e.g., through writing Your Product title and description) by a User.\u00a0<\/p>\n<\/li>\n<li>\n<p>\u201cCustomers\u201d refer to individuals or companies that purchase Your Products.<\/p>\n<\/li>\n<li>\n<p>\u201cProducts\u201d refers to products You create by using our Services.\u00a0<\/p>\n<\/li>\n<li>\n<p>\u201cUs\u201d and \u201cWe\u201d refers to Printful, Inc., as well as our affiliates, directors, subsidiaries, contractors, licensors, officers, agents, and employees<\/p>\n<\/li>\n<li>\n<p>\u201cUser,\u201d \u201cYou,\u201d \u201cYour\u201d refers to the individual person, company, or organization that has visited or is using the Site or Services; that accesses or uses any part of the account; or that directs the use of the account in the performance of its functions.<\/p>\n<\/li>\n<li>\n<p>\u201cSite\u201d refers to Printful\u2019s website located at Printful.com, and all Content, Services and products provided by Printful at or through the Site.\u00a0<\/p>\n<\/li>\n<\/ul>\n<h2>B. General<\/h2>\n<p>When You use Our Services and upload and\/or otherwise provide Content, You are agreeing to:<\/p>\n<ul>\n<li>\n<p>This IPP<\/p>\n<\/li>\n<li>\n<p>Our Privacy Policy<\/p>\n<\/li>\n<li>\n<p>Our Terms of Service<\/p>\n<\/li>\n<li>\n<p>Any other terms or policies we reference in any of the above.<\/p>\n<\/li>\n<\/ul>\n<p>The Agreement, except as it may be supplemented by additional terms and conditions, policies, guidelines or standards, is a binding agreement between Printful and You pertaining to Your use of the Services, and supersedes any and all prior oral or written understandings or agreements between Printful and You.<\/p>\n<p>If any provision of this IPP is held to be invalid or unenforceable, such provision will be struck and will not affect the validity and enforceability of the remaining provisions.<\/p>\n<p>Questions about this IPP? <a href=https://www.printful.com/"https:////www.printful.com//contacts/">Contact us<\/a>.<\/p>\n<h2>C. When Does This IPP Apply?<\/h2>\n<p><strong>Summary:<\/strong> By using Printful, You are agreeing to all the terms below.<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p>By using the Services, You are agreeing, on behalf of Yourself and those You represent, to comply with and be legally bound by this Agreement and all applicable laws. If You do not agree with any provision of this IPP, You must discontinue Your use of the Services, discontinue the registration process (to the extent You have started it), and, if You are already registered, delete Your account.<\/p>\n<h2>D. Can This IPP Be Modified?<\/h2>\n<p><strong>Summary: <\/strong>We can change these terms, and if the changes are big, we\u2019ll let You know.<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p>Printful reserves the right to revise this IPP from time to time and the most current version will always be posted on our Site. If a revision, in our sole discretion, is material we will notify You. The \u201cLast Updated\u201d date at the top of this IPP reflects the date of the last modification. Your use of the Services following the effective date of any modifications to this IPP will constitute your acceptance of such revised IPP. If You do not agree to the new terms, You should stop using the Services and delete Your account.<\/p>\n<h2>E. What Are You Agreeing to Under This IPP?<\/h2>\n<ol>\n<li>\n<p>Printful respects the IP rights of others and asks you to do the same. We prohibit any use of our Service that infringes the IP rights of others, including by producing or selling infringing or counterfeit goods.<\/p>\n<\/li>\n<li>\n<p>By uploading Content on the Services and using the Content on Your Products, You represent and warrant that:<\/p>\n<ol>\n<li>\n<p>You either own the Content posted by You on or through the Services or that You otherwise have the legal right and authority to use the Content;\u00a0<\/p>\n<\/li>\n<li>\n<p>the posting and use of the Content on or through the Service does not violate, misappropriate or infringe on the rights of any third party, including, without limitation, privacy rights, publicity rights, copyrights, trademark and\/or other IP rights;\u00a0<\/p>\n<\/li>\n<li>\n<p>You agree to pay for all royalties, fees, and any other monies owed through use of the\u00a0 Content on the Service; and\u00a0<\/p>\n<\/li>\n<li>\n<p>You have the legal right and capacity to enter into this Agreement.<\/p>\n<\/li>\n<\/ol>\n<\/li>\n<li>\n<p>By using Printful\u2019s Services, i.e. accessing the Site and using any of its features (internal or integrated ones), You further agree to refrain from using any elements on, or to create, Products, including in AI-generated Content, that infringe the intellectual property rights of others or that contain any prohibited content.<\/p>\n<\/li>\n<li>\n<p>If You are unsure about your rights regarding the usage of the Content, You must refrain from uploading the Content to Printful.<\/p>\n<\/li>\n<\/ol>\n<p>More information can be found at the <a href=https://www.printful.com/"https:////www.copyright.gov///">U.S. Copyright Office<\/a> and the <a href=https://www.printful.com/"https:////www.uspto.gov///">U.S. Patent and Trademark Office<\/a>, and the <a href=https://www.printful.com/"https:////www.euipo.europa.eu//en/">European Union Intellectual Property Office<\/a>. This is not an exhaustive list of available resources, be sure to consult your legal counsel on further information and\/or suggested resources.<\/p>\n<h2>F. How Does Printful Handle Infringing Content?<\/h2>\n<ol>\n<li>\n<p>Printful does not tolerate IP infringements and reserves the right to remove, at our discretion, any Content that may infringe the IP rights of others.\u00a0\u00a0<\/p>\n<\/li>\n<li>\n<p>Printful allows Users to upload Content to our platform to create User Products to sell. Subject to the terms outlined in the Printful <a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Terms of Service<\/a>, You alone are responsible for Content that You upload. Further, by uploading Content, You represent and warrant that the Content is owned by You or that You have valid authorization to post it. Despite Your representation and warranty, We retain the right, at our sole discretion, to reject the production of User Products that contain Content that we have reason to believe may be infringing the IP rights of others.<\/p>\n<\/li>\n<li>\n<p>Printful may temporarily or permanently suspend accounts that are subject to multiple notices of IP infringement.\u00a0 If We believe the User with a previously suspended account has attempted to create or operate a new account, Printful reserves the right to refuse our Services and suspend the User\u2019s account immediately. Printful will take these actions in appropriate circumstances and at our discretion.<\/p>\n<\/li>\n<\/ol>\n<h2>G. How Can You Report Infringement?<\/h2>\n<p><strong>Summary:<\/strong> Printful respects IP rights, and We provide mechanisms for rights holders to notify Us of alleged IP infringement.<\/p>\n<ul>\n<li>\n<p>If You notice infringement of Your copyrights or other intellectual property rights on Printful, You can notify Us as follows. Please note that Printful cannot provide You with legal advice or representation, and We recommend that You speak with a licensed attorney in Your jurisdiction if You are seeking legal advice. Please note that We may share your notification with the User allegedly infringing Your copyrights or other IP rights.<\/p>\n<\/li>\n<li>\n<p>We are happy to support You in Your efforts to protect Your IP. If You are an IP rights holder, brand owner or their authorized representative, You can seek to include your IP assets, such as brand logo, Product designs and trademarked word phrases into our IP Registry by filling out this <a href=https://www.printful.com/"https:////www.printful.com//policies//ip-registry-form/">IP Registry Form<\/a>. Our IP registry is an AI-driven protection tool designed to provide a proactive layer of defense, but no system can detect or prevent all instances of infringement or misuse. You remain responsible for independently monitoring your own IP and taking any necessary enforcement actions. We cannot guarantee that every instance of potential infringement will be detected, removed, or prevented, and use of this service does not replace your own due diligence or legal enforcement efforts. Printful at its discretion can deny accepting Your submission to the IP Registry.\u00a0<\/p>\n<\/li>\n<\/ul>\n<h2>G1. Reporting Copyright Infringement<\/h2>\n<p><strong>Summary:<\/strong> If We receive a DMCA Notice, We may disable the Users access or remove the allegedly infringing Content from Printful. If You believe one of our Users is infringing on Your IP rights, please send Us a DMCA Notice. We may remove the Content and will notify the User.<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p>Printful respects the copyrights of others.\u00a0\u00a0<\/p>\n<p>If You are a copyright holder or are authorized to act on behalf of one, You may report alleged copyright infringements on the Service to Printful\u2019s designated agent by completing the <a href=https://www.printful.com/"https:////www.printful.com//policies//dmca-notice/">Digital Millennium Copyright Act (\u201cDMCA\u201d) Notice<\/a> (the \u201cDMCA Notice\u201d). If You are not able to complete the DMCA Notice, you may send a notice of infringement via email to <a href=https://www.printful.com/es/policies/\"mailto:content@printful.com\">content@printful.com, which must include all of the following information:<\/p>\n<ul>\n<li>\n<p>Your name, address, email address and phone number indicating that you own the Content or are authorized to act on behalf of the IP rights owner;<\/p>\n<\/li>\n<li>\n<p>A link to the original content and description of the allegedly infringed IP rights, supported by registration and other documentation (if possible);<\/p>\n<\/li>\n<li>\n<p>A description of the allegedly infringing Content supported by links or other details about where the Content is available;<\/p>\n<\/li>\n<li>\n<p>A statement under penalty of perjury confirming that:<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>the information provided is accurate;<\/p>\n<\/li>\n<li>\n<p>you own the copyright or are authorized to act on behalf of the IP rights owner and have made sure the IP rights owner has not previously approved the use of said Content;<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>A physical or electronic signature (for example, by typing Your full name).<\/p>\n<\/li>\n<li>\n<p>Any additional information you have showing that You own or are otherwise entitled to use the Content at issue.<\/p>\n<\/li>\n<\/ul>\n<p>When we receive Your DMCA Notice or notification of infringement , We will strive to respond quickly by (i) removing the potentially IP infringing Content from the Site, (ii) making reasonable attempt to notify the User responsible for uploading the corresponding Content, and provide them with information about the notice and removal, as well as an opportunity to file a DMCA counter notification. Please note that it may take up to 10 business days to process, review, and act on Your request.<\/p>\n<h2>G2. Reporting Trademark Infringement<\/h2>\n<p><strong>Summary:<\/strong> Printful also takes issues of trademark violations seriously and if We receive a complaint of a purported trademark violation, We will investigate and may remove potentially infringing content.<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p>Printful respects the trademark rights of others.\u00a0<\/p>\n<p>If You are a trademark holder or are authorized to act on behalf of one, You may report alleged trademark infringements on our Site by sending an email to <a href=https://www.printful.com/es/policies/\"mailto:content@printful.com\">content@printful.com. Your email must contain a link to the original content and description of the allegedly infringed IP rights, supported by registration and other documentation (if possible), as well as a description of the allegedly infringing Content supported by links or other details about where the Content is available.<\/p>\n<p>We will review Your complaint and take whatever action We deem appropriate, which may include temporary or permanent removal of the Content in question.<\/p>\n<p>Accounts with usernames, brand names, or any other Content that may mislead or violate another\u2019s trademark or any other IP assets included in the Printful\u2019 IP Registry, must be revised or, alternatively, may be permanently suspended.\u00a0<\/p>\n<h2>H. What Can You Do If Content Uploaded By You Was Removed from Printful?<\/h2>\n<p><strong>Summary:<\/strong> If You believe Content uploaded by You was improperly removed, follow the proper instructions below and We will help You sort things out.<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p>If You received a notification that Content uploaded by You has been removed as a result of an IP violation, it means that (i) IP rights owner or their authorized representative in respect to the Content submitted a valid notice and requested that We remove the Content, or (ii) the Content was flagged by Printful\u2019s internal processes and systems as potentially IP infringing.\u00a0<\/p>\n<p>If You want us to forward the information from the notification of IP infringement, email us at <a href=https://www.printful.com/es/policies/\"mailto:content@printful.com\">content@printful.com. Please note that We may remove some personal contact information from the original complaint.<\/p>\n<p>Separate from any notification of IP infringement, Printful reserves the right to remove, at its discretion, Content that may infringe the IP rights of others.<\/p>\n<p>If You think We made a mistake by removing Content uploaded by You, you can contact us pursuant to the procedures set forth below.<\/p>\n<h2>H1. Response to a DMCA Notice<\/h2>\n<p>For any DMCA notices concerning IP rights (primarily, but not necessarily limited to, copyrights), You can file a counter-notice with Us, by following the directions and requirements below.\u00a0<\/p>\n<p><strong>Note:<\/strong> There are legal and financial consequences for fraudulent or bad faith counter-notices. Before submitting a counter-notice, make sure You have a good faith belief that We removed Content uploaded by You in error, and that You understand the repercussions of submitting a false claim. If Printful is the subject of a legal cause of action on account of your false claim, You will be added to the claim and Printful will not be liable for such false claim. In addition, Printful may at its sole discretion delete Your account and refuse future service, which includes canceling any orders that are active at the time, with no refund to you.<\/p>\n<p>To submit Your counter-notice, email us at <a href=https://www.printful.com/es/policies/\"mailto:content@printful.com\">content@printful.com and include all of the following information:<\/p>\n<ul>\n<li>\n<p>Your name, address, email address and phone number indicating that you own the Content or are authorized to act on behalf of the IP rights owner.<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>The web address of the Content We removed (copy and paste the link from the notification email).<\/p>\n<\/li>\n<li>\n<p>A statement under penalty of perjury that You have a good faith belief that Content uploaded by You was removed in error.<\/p>\n<\/li>\n<li>\n<p>A statement that You consent to the jurisdiction of Federal District Court for the judicial district in which your address is located or, if Your address is outside of the United States, for any judicial district in which Printful may be found, and that You agree to accept service of process from the entity who provided the original complaint.<\/p>\n<\/li>\n<li>\n<p>A physical or electronic signature (for example, by typing Your full name).<\/p>\n<\/li>\n<\/ul>\n<p><strong>\u00a0<\/strong><\/p>\n<p>When We get a counter-notice that includes all of the information required, Printful will send a copy of the counter-notice to the complaining party. Pursuant to the DMCA, the complaining party will have 10 business days to reply to Your counter-notice. If they do not file a court action and forward us proof of their filing within this time period, Your Content will be restored and\/or relisted.\u00a0<\/p>\n<h2>H2. Response to Printful Removing Your Content<\/h2>\n<p>In case Your Content has been removed by Us for any other reason than DMCA Notice, you can submit an appeal by emailing us at <a href=https://www.printful.com/es/policies/\"mailto:content@printful.com\">content@printful.com and providing further information, including any documentation if applicable, on Your Content and why it should not be considered as infringing IP rights.\u00a0<\/p>\n<p>Notwithstanding the above, Printful reserves the right to deny Your appeal in respect to Your Content if Printful has reasonable belief that the information provided by You is not sufficient to confirm Your right to use the potentially infringing Content.<\/p>\n<h2>I. Printful\u2019s Designated agent to Receive Notifications of IP Infringement<\/h2>\n<p>Printful, Inc.<br>Attn: Legal Department<br>11025 Westlake Dr.,\u00a0<\/p>\n<p>Charlotte, NC 28273<br>USA<br>Phone: 818 351 7181<br>Email: <a href=https://www.printful.com/es/policies/\"mailto:content@printful.com\">content@printful.com/u00a0","activeFrom":null,"activeTill":null,"iconUrl":"https:////files.cdn.printful.com//upload//icons-item-svg-file//e6//e6d2454ccb6d6f9c58ff9d84461c79a5_t?v=b66c59a98f2db22d437ce24f2f6dab32%22,%22createdAt%22:%222025-10-01 10:32:23","updatedAt":"2025-10-01 10:32:33"},{"id":68,"title":"Canada's Act Against Forced and Child Labour","subtitle":"Information about our efforts to eradicate forced and child labor from our supply chains","slug":"policies\/canada-supply-chains-act","langSlug":"\/es\/policies\/canada-supply-chains-act","isNew":1,"isHidden":0,"isUpdated":0,"isDownloadable":1,"categoryId":6,"position":6,"contextId":"6d6b5d8fafa315cf76d372ca1d187e63","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6","49c2112cf38f2160c0a678a2fb9e8ce2","6c8a3dfbc03d21bbab3ee64f11225eee"],"text":"<p><span style=\"font-weight: 400;\">Canada&rsquo;s Fighting Against Forced Labour and Child Labour in Supply Chains Act (&ldquo;Canada&rsquo;s Act&rdquo;) requires entities having a place of business in Canada or doing business in Canada to publish a report regarding efforts taken to eliminate the risks of the forced labour and child labour in the supply chain. The goal of Canada&rsquo;s Act is to increase industry awareness and transparency and drive businesses to improve their practices.<\/span><\/p>\n<p><strong>Printful structure, activities, and supply chains<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Printful is an on-demand fulfillment and dropshipping company with teams in North America and Europe and partners in China, Japan, Australia, and Brazil. We also contract various suppliers in the US, the EU, and other countries and regions to provide us with the production materials.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Printful is also a member of Sedex, a global membership organization dedicated to improving ethical and responsible business practices in global supply chains. This membership allows us to map our supply chain to multiple tiers (such as workforce profiles, countries of operations, and the suppliers for each component of our products and services) and gather key ethical data from our suppliers.<\/span><\/p>\n<p><strong>Policies and due diligence processes in relation to forced and child labour<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">We seek a commitment from our suppliers to comply with all applicable laws prohibiting forced and child labour. Printful has developed its Vendor Compliance Manual, launched in 2023, which our vendors must acknowledge to ensure they share our values regarding human rights, labour conditions, ethical business practices, and other important areas. We ask our vendors to submit corporate social responsibility audits to help us identify and address any issues in their facilities.<\/span><\/p>\n<p><strong>Printful activities and supply chains that carry a risk of forced or child labour and the steps taken to assess and manage that risk<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Sedex pre-screening reports and risk assessment tool allow us to identify and compare risks related to our suppliers by country and sector to determine if products from certain countries have a high risk of forced labour. We ask our suppliers to complete a Self-Assessment Questionnaire (SAQ), which helps us gather information on the facility&rsquo;s working conditions and operational activities associated with modern slavery risks, such as using labour providers and payment of recruitment fees. Sedex e-Learning allows Printful and our suppliers to complete training on labour standards and the prevention of forced labour.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With the launch and implementation of the Vendor Compliance Manual, Printful suppliers shall acknowledge Printful&rsquo;s <\/span><a class=\"pf-link\" href=https://www.printful.com/"https:////www.printful.com//code-of-conduct/" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Code of Conduct<\/span><\/a><span style=\"font-weight: 400;\"> and agree to certain social responsibility requirements, including need to perform factory audits and submit copies of those to Printful so we can verify there are no material non-compliances in the vendor&rsquo;s operations. Printful reserves the right to terminate the partnership if a vendor fails to comply with the requirements set by the Manual.<\/span><\/p>\n<p><strong>Any measures taken to remediate any forced or child labour<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Printful&rsquo;s Code of Conduct prohibits forced or child labour and other forms of breaching human rights and fair working conditions. We ask our suppliers to submit corporate social responsibility audit reports annually, mainly focusing on factories located outside of the US or EU. The audit reports and corresponding corrective action plans are being reviewed, and Printful reserves the right to review findings with the supplier.&nbsp;<\/span><\/p>\n<p><strong>Any measures taken to remediate the loss of income to the most vulnerable families resulting from any measures taken to eliminate forced or child labour in its activities and supply chains<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Printful has not identified any forced or child labour in its activities and supply chains.<\/span><\/p>\n<p><strong>The training provided to employees on forced and child labour<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Printful provides Code of Conduct training for employees, including various educational activities covering the prohibition of forced and child labour.&nbsp;<\/span><\/p>\n<p><strong>How the entity or government institution assesses its effectiveness in ensuring that forced and child labour are not being used in its activities and supply chains<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Printful is constantly following industry and legislative developments to ensure that all internal policies and external statements are updated and compliant, and that we provide all the necessary reports and statements regarding forced and child labour.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Printful has developed a plan for auditing its facilities.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Printful has developed a whistleblowing system that allows its employees to raise any concerns regarding working conditions. The same system can also be used by the employees of Printful&rsquo;s partners.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">May 31, 2024<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Lauris Liberts, Chairperson of the Board<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Zane Levsa, Member of the Board<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Adam Fuller, Member of the Board<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Nils Melngailis, Member of the Board<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ernst Teunissen, Member of the Board<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Alexander C. Saltonstall, Member of the Board<\/span><\/p>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601_t?v=8936d333ebfe8ad37e135cc1dcea671a","createdAt":"2024-05-31 07:01:51","updatedAt":"2024-05-31 07:44:55"},{"id":85,"title":"Ethical Sourcing Policy","subtitle":"Printful's guidelines that outline fair labor practices, safe working conditions, and environmental responsibility throughout the supply chain.","slug":"ethical-sourcing-policy","langSlug":"\/es\/policies\/ethical-sourcing-policy","isNew":1,"isHidden":0,"isUpdated":0,"isDownloadable":0,"categoryId":6,"position":7,"contextId":"020825eb2610b95c5f1dd35d6fbc1266","relevantPolicies":null,"text":null,"activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601_t?v=b66c59a98f2db22d437ce24f2f6dab32","createdAt":"2025-10-07 09:07:13","updatedAt":"2025-10-07 09:07:19"}]" :policies-slug=""\/es\/politicas"" :pop-up-message="null">